Home Care Providers Owned by Sage Care Ltd in London
Only the locations & reviews in London for Sage Care Ltd are showing below.
View the details of all 12 locations (with 7 reviews) owned by Sage Care Ltd
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Sage Care Ltd Locations in London (2)
Floor 2, Lancaster House, Leeland Road, London W13 9HH
- Care Provided
- Live in Care
- Older Person Care
- Dementia
Unit 47, City Business Centre, Lower Road, London SE16 2XB
- Care Provided
- Older Person Care
Sage Care Ltd Reviews in London (3)
Reviews Posted for members of Sage Care Ltd
Sagecare (Fulham)
from Siobhan M (Mother of Client) published on 29 December 2021Submitted via Website • Report
Overall Experience
1.0 out of 5
Despite repeatedly requesting we be informed if our carer is going to change we have yet again been left out of the loop which results often in a whole
This week is another example of the complete disregard and lack of care for their clients.
My son's carer is like a friend who he looks forward to seeing, yet again they have swapped his carer and seem incapable of communicating.
Also, make up the timing of visits as they go along.
Poor service poor communication, poor scheduling. Whoever does the rota needs to be reviewed and a serious lack of communication is a disgrace.
Will be writing to my local MP and local newspapers. Some amazing carers are being managed wrongly by the team at the office. The stars below would be five for some of the carers, however, for the way the service is not run correctly is less.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Sagecare (Fulham)
from Maretta G (Daughter of Client) published on 19 January 2021Submitted via Website • Report
Overall Experience
1.0 out of 5
We don’t know how else to contact you, but tomorrow we are going to CQC to make a formal complaint.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Sagecare (Fulham)
from Z T (Nephew of Client) published on 6 September 2016Submitted via Website • Report
Overall Experience
1.0 out of 5
The agency management disregards the need of elderly and ill people to have a regular daily meals or help as needed. I have seen the timetable the management makes for the carers. It is an impossible task. The management put one person on duty to serve 14 people in one day! No person can provide 14 lunches on 14 different addresses, all them on time!
Inadequate service aggravates the fragile conditions of elderly and people in needs. I personally tried to explain these problems to the management of the agency on several occasions but nothing has changed.
Reply from S Jackson, Communications Manager at Sagecare (Fulham)
Thank you for taking the time to share your thoughts on the branch’s service. We are constantly looking for ways to improve our services, so we welcome your feedback. We would like to do a full investigation to help address the issues you have raised but will need further details of your experience.
With that in mind, we would like to welcome you to a meeting with the full branch management team, to discuss the situation fully and look at ways we can improve our future service. If you would be interested in meeting to discuss and help us improve our service, contact us on 020 7385 6400 and ask to speak with Milka.
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Care / Support
Management
Treated with Dignity
Value for Money
Awards / Recognitions (0)
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