Home Care Providers Owned by Meridian Health and Social Care Ltd in Lancashire

  • Home Care Providers Owned by Meridian Health and Social Care Ltd in Lancashire

Meridian Health and Social Care Ltd Locations in Lancashire (3)

 

3 Home Care Providers owned by Meridian Health and Social Care Ltd in Lancashire

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Meridian Health and Social Care - Preston

Brittania House, 123 Market Street West, Preston PR1 2HB 

1 review
  • Care Provided
  • Older Person Care
  • Dementia
Meridian Health and Social Care - Burnley

2 Dominion Court, Billington Road, Burnley BB11 5UB 

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Meridian Health and Social Care - Blackpool

Ground Floor, 13-17 All Hallows Road, Bispham, Blackpool FY2 0AS 

1.0 2 reviews
  • Care Provided
  • Older Person Care
  • Dementia
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Meridian Health and Social Care Ltd Reviews in Lancashire (3)

Reviews Posted for members of Meridian Health and Social Care Ltd

Overall Experience

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Date Published

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Review of

Meridian Health and Social Care - Blackpool

from Adam A (Grandson of Client) published on 23 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My grandmother has used Meridian for a little over a month, their initial assessment was for 30 minutes in the mornings to help her eat. This was not enough, as she is blind, bed-bound, and has a colostomy bag.
4 days over the festive period, no carers showed up at all with no reason provided until
after the fact.
Her stoma exploded 3 times, to my knowledge. Meaning she either did not have it changed in time or had it poorly attached.
Her carer was incapable of lifting her out of her commode (a very old, very frail woman) and on numerous occasions her kitchen has been left in a mess, she hasn't been properly fed, and has been left to lie in her own excrement. I am appalled. And if I am able to afford a solicitor, will be pressing charges.

Staff

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Management

Treated with Dignity

Value for Money

Review of

Meridian Health and Social Care - Preston

from Shad S (Son of Client) published on 21 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Stay away from this establishment. Poor quality of care service. Take on more clientele than they can provide a dignified care service. Carers are always on a run and put pressure on the elderly to get on with things, so they can attend to others. Time management is appalling, or shall I say no time
they would come. When asking for an explanation, you would never get a straight answer. Team leaders lack of management capability instead of listening to concerns and considering steps to resolve, get defensive, and instead of taking things on board they could improve on, it felt like things have fallen on deaf ears. Staff frequently changing, cannot build a rapport with clients, and lack capability, training, and no empathy for others. I would highly recommend another care provider, any other instead of Meridian. Social Services should remove or cancel their license to continue providing the care service, we had a bad experience, so warring others to stay away from them.

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Review of

Meridian Health and Social Care - Blackpool

from Michelle W (Mother of Client) published on 14 August 2017

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would not recommend this company to anyone, ever. They will not help you if you make a complaint about one of their carers. Instead, the managers will serve you with a notice of termination of your care package. The managers are rubbish, but the normal carers are excellent, except one, who I banished
from the house. But instead of finding us another carer to replace this one who is banned permanently, with another driver just for 30 minutes every morning at 07:00 am until 07:30 am, they served us with a notice to find another care provider. They do not have loyalty to service users, and they don't appear to respect our wishes.

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Awards / Recognitions (0)

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