Home Care Providers Owned by CareYourWay in Norfolk

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Only the locations & reviews in Norfolk for CareYourWay are being shown.

CareYourWay Locations in Norfolk (1)

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1 Home Care Providers owned by CareYourWay in Norfolk
CareYourWay Norwich
Office 11, Oak Lodge Business Centre, School Lane, Norwich NR9 3LB
9.67 Reviews
CareYourWay Norwich
CareYourWay Norwich
"CareYouWay Norwich provided daily home care visits for my mum for several months when she needed a bit of extra help and reassurance at..."Read all 7 reviews
Visiting Care from £32.10 / hour|Live-in Care from £1,846 / week

CareYourWay Norwich is run by a dedicated and passionate team striving to enable individuals to live happy and fulfilled lives in their own homes, empowering them to choose every aspect of their care... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

CareYourWay Reviews in Norfolk (7)
9.8

CareYourWay has a Group Review Score of 9.8 (9.827) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to CareYourWay must have a Review Score.
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Showing 7 reviews matching selected criteria
Review of CareYourWay Norwich from David M (Son of Client) published on 25 March 2026 Submitted via Website
Overall Experience
CareYouWay Norwich provided daily home care visits for my mum for several months when she needed a bit of extra help and reassurance at home. From the start the carers were consistently kind, friendly and reliable, which gave both Mum and our family real peace of mind.
They initially helped with meal preparation and companionship, but what really stood out was the genuine warmth they brought with them. The carers clearly care about the people they support and on several occasions members of the team went the extra mile. They always treated Mum with warmth and dignity, which meant a great deal to us.
Communication with the office team was also excellent - always responsive and easy to deal with.
Thanks in part to their support and encouragement, Mum has regained confidence and independence and has now moved into a retirement flat.

I would happily recommend CareYouWay Norwich to anyone looking for compassionate and reliable home care.

Reply from Sue Fear, Director at CareYourWay Norwich

Thank you for your very kind review. It was an absolute privilege to be able to provide care and support to your mum and the whole family during a busy and difficult time for you. While we will miss our time with her, we are delighted that she is now able to live independently and I have promised...  

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Review of CareYourWay Norwich from Cherie G (Friend of Client) published on 25 February 2026 Submitted via Website
Overall Experience

Amazing care company who take into account the clients care requirements and needs. Nothing is too much trouble for them. They're professional, efficient, caring and they treat you how you want to be treated.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Norwich

Thank you for your very kind comments. It means the world to us.

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Review of CareYourWay Norwich from Heather F (Client / Service User) published on 17 April 2025 Submitted via Postal Card
Overall Experience

Everyone very good, pleasant and helpful. Always on time. I am very happy with everyone I have seen. Please excuse writing.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Norwich

Thank you so much for your wonderful review. It is our pleasure to provide the care that we do.

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Review of CareYourWay Norwich from M G (Son of Client) published on 9 April 2025 Submitted via Website
Overall Experience

I would like to express my delight at the way the manager and her team have embraced the needs of my elderly father (95), who lives on his own, is still mobile and "with it", but desperately needed some companionship and help in the house to do things he just can't do / forgets to do or doesn't see. The family all live a long way away, but the daily visits from the manager and her team, even in the last 4 weeks since he accepted he needed some help have been noticeable in his conversations and I think he genuinely looks forward to them coming. The house is cleaner and tidier, but they take a lot of care not to disturb too many things or his various routines.

The reporting on a daily basis is great to see and read about and we are all very happy with the service, attention to detail and way in which they have all really tried to understand how he works and fit in around things.

Having a daily visit to take him shopping means he can let go of his car (!) which is a great way to still get out.

Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay Norwich

Thank you for your wonderful review - it is both humbling and extraordinary to read. Thank you for your very kind words.

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Review of CareYourWay Norwich from Giles S (Son of Client) published on 14 January 2025 Submitted via Website
Overall Experience

My parents, as well my family and I, went to stay with my brother-in-law in Norfolk for a week over Christmas. My father is 93 and has Parkinson's so I was keen to have some care support in the morning and evening (which is what he has at home in Sussex). The manager was extremely professional in responding to my enquiry and ensuring that the engagement was properly set up - always very responsive and open. She and another member of staff provided the support over the holiday period and were great in person - again professional and very approachable. Both my parents were very positive about the care provided to my father and enjoyed talking to them both. This has not been the case with some other carers! Thanks to both of you for making our Christmas such a success and going above and beyond at the expense of your own Christmases.

Reply from Sue Fear, Director at CareYourWay Norwich

Thank you so much for your very lovely review. It makes it all so worthwhile knowing you and your parents were happy with our service. We really enjoyed meeting you all and it was an absolute privilege supporting you all at such a special time. I hope we will see you again!

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Review of CareYourWay Norwich from Judy T (Wife of Client) published on 18 December 2024 Submitted via Website
Overall Experience
We are delighted with CareYourWay Norwich. We have been using them for several weeks now and have the same carer who arrives promptly at the pre-arranged time and who is very patient and calm. I feel quite happy to leave my hubby in her care and he is very comfortable with her, even when she is providing personal care.

Having this care enables me to have a few hours to myself and this helps my mental and physical health. It also allows my husband to attend an exercise class and his carer can help him get the most from the class.

Reply from Sue Fear, Director at CareYourWay Norwich

Thank you so much for the lovely review. It means such a lot to us that you are happy with our care. It's an absolute privilege to help support you both.

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Review of CareYourWay Norwich from Sarah T (Niece of Client) published on 9 October 2024 Submitted via Website
Overall Experience
From the very first contact with the manager at Care Your Way Norwich Branch, we have been so impressed. I experienced great relief from talking with someone with such depth of insight and understanding. We were initially enquiring about companionship care but with the full awareness that we may need to progress to higher care needs in the future and were so pleased that this could be through the same provider.
The manager has been professional and efficient and her communications are speedy. My relative has been dealt with in a warm, caring and compassionate way - it has improved their mental health and wellbeing enormously and they are being gently introduced to the possibility of further care without fearing the loss of independence.

I would not hesitate to recommend - the whole family are very happy with the service we have experienced and the high level of care given.

Reply from Sue Fear, Director at CareYourWay Norwich

Thank you so much for your lovely review. We feel very privileged to be able to support your family member. We love visiting and to hear that our visits are so appreciated is very gratifying.

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Awards / Recognitions (4)

  • Recipient: CareYourWayDate: Friday 30 May 2025

  • Recipient: CareYourWayDate: Wednesday 25 Sep 2024

  • Recipient: CareYourWayDate: Friday 31 May 2024

News (36)

News

  • Posted: Tuesday 29 Apr 2025CareYourWay is excited to announce its participation in the North West Care Roadshow at Aintree Racecourse, Liverpool, on 13th May 2025 - a particularly reflective and proud moment for the...

  • Posted: Tuesday 29 Apr 2025CareYourWay, a family-run home care service, is now open in Alton, Farnham, and Farnborough, offering warm, compassionate care to people in the comfort of their own homes. Led by Richard,...

  • Posted: Tuesday 29 Apr 2025CareYourWay is delighted to announce the grand opening of its newest office in Chichester, marking an exciting milestone in its journey to provide exceptional, person-centred care. The launch event, held...

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