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Clifton Care

1 Pembroke Road, Clifton, Bristol BS8 3AU
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Care Provided by Clifton Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)

Other Care Provided

  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Owner

  • Gillian Harris
  • Private Owned

Person in charge

  • Gillian Harris (Manager)
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Clifton Care Reviews (1)

Over all time Clifton Care has 1 review.

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Review from Chris H (Son of Client) published on 30 June 2016 Submitted via Website
Overall Experience

Be extremely careful if you select this company as a supplier of carers to the ones you love. Although the carers themselves seem good and caring and have established a good rapport with my mother, dealing with the management is a completely different experience. There is no formal logging of the actual time that carers arrive and depart, and no procedure to make a note of what tasks the carer has undertaken for their client while they are with them.

If it wasn't for the good relationship that my mother has formed with her two carers then we would have terminated the use of this care service provider, as dealing with the management has proved all but impossible, with any requests or suggestions likely to be met by the phone being put down on you - so be warned !

Reply from Gill Harris, Manager at Clifton Care

The aim of Clifton Care is to provide the highest level of care to our clients in the most individual and personal manner possible. In this case, we have established a first rate team to look after our client, the reviewer’s mother, helping her to carry out shopping and domestic tasks three times a...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 April 2020
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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