Guardian Angel Carers - Cardiff

Millgrove House, Parc Ty Glas, Llanishen, Cardiff CF14 5DU
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9.8 25 Reviews
  • Guardian Angel Carers - Cardiff, Cardiff
Guardian Angel Carers provide home care in the comfort of the home.

Staff work closely with the client and loved ones to create personalised care plans.

Guardian Angel Carers cater for many needs. Options range from assisting with light household duties such as domestic cleaning, companionship for short periods of time, preparing supper or even live-in care.

The staff are trained also for more specialised care related to conditions such as dementia, cancer, reduced mobility and frailty.

Guardian Angel Carers - Cardiff allows people to live independently at home for longer.

Care Provided by Guardian Angel Carers - Cardiff

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Shannon Dunn (General Manager)

Funding & Fees Guide for Guardian Angel Carers - Cardiff

  • Prices
  • Regular Visiting Care:
    1 hour from £31.75
    45 minutes from £28.75
    30 minutes from £25.75


    Companionship & Cleaning (2 hour minimum visit length)
    Off-peak companionship £28.00/hour
    Domestic cleaning £26.00/hour


    Overnight Care (7pm -9am):
    9 hours overnight support from £190.00
    12 hours overnight support from £230.00


    9 Hours Awake Night from £215.00
    12 Hours Awake Night from £265.00


    Live In Care:
    Price will be given following a free no obligation assessment, based on the specific needs of each client.


  • Please ask for more details if required.


Guardian Angel Carers - Cardiff Reviews (25)

Total of 25, showing 21-25
9.8

Guardian Angel Carers - Cardiff has a Review Score of 9.8 (9.808) out of 10, based on 21 reviews in the last 2 years. Over all time Guardian Angel Carers - Cardiff has 25 reviews.

Overall Experience

  • 22
  • 3
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Date Published

25
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21
4
Overall Experience  Overall Experience 5.0 out of 5

Guardian Angels Carers delivered on their promises and provided a great level of care for my father following a lengthy spell in hospital and helped Dad with his recovery.
The staff were well mannered, punctual, hard-working and trustworthy.
The management and admin process was smooth and worked for
us and we felt it was value for money.

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Overall Experience  Overall Experience 5.0 out of 5

First time I have used Guardian Angel Carers. My parents both need 24-hour care, so contacted Guardian Angel Carers for a no-obligation assessment, which I accepted for every other weekend, to give myself and my husband a break as we are the sole carers. Our Guardian Angel is lovely and takes very good
care of our parents, we feel very happy to leave them in the capable care of Guardian Angel Carers - Cardiff.

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Overall Experience  Overall Experience 5.0 out of 5

Very caring and very attentive to all my needs. Also very friendly, always on time and complete all tasks - an excellent service. Strongly recommend this service. They are truly Guardian Angels.

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Overall Experience  Overall Experience 5.0 out of 5

I'm very pleased with the service I've received from the Guardian Angel Carers who have looked after me for the past two weeks.

Reply from Chad James, Owner at Guardian Angel Carers - Cardiff

Thank you for your positive review, we are pleased to help. Chad.


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Overall Experience  Overall Experience 5.0 out of 5

People were really friendly, service was easy to understand and reliable and it's great to be able to stay at home.

Reply from Chad James, Owner at Guardian Angel Carers - Cardiff

Thank you for your kind words. I will share this with our team. Chad.


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Current Review Score: 9.8 (9.808)

Overview of Review Score

The Review Score of 9.8 (9.808) out of 10 for Guardian Angel Carers - Cardiff is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.808 for Guardian Angel Carers - Cardiff is calculated as follows: ( (101 Excellents x 5) + (24 Goods x 4) ) ÷ 125 Ratings = 4.808

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Guardian Angel Carers - Cardiff is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Awards / Recognitions (3)

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Meet the Team (3)

Chad

Chad James

Job Title: Director and Responsible Individual

Joined: 2022

Responsible Individual


As the CEO and Founder of The Ubiquity Group, Chad’s experience spans over 25 years at the forefront of marketing. Together with Chairman and shareholder Ian Ayre the UK-based Communications agency boosts a National and International client base that it is very passionate and proud of.


As an Entrepreneurial individual, Chad is hoping that this will be a really rewarding business to be involved with as it can give something back to the community as well as hopefully make a real difference in people's lives.


The skill sets that have been used to grow the agency over the years can be translated to help drive and create an environment that the team in Wales can thrive and help us achieve our goals.


Mike

Mike Bowden

Job Title: Director

Joined: 2022

Mike is a current airline pilot (TUI) and ex-Military RAF Officer/fast jet pilot (17 years). Mike’s last role in the RAF was as a display pilot for the Red Arrows aerobatic team. In this role, Mike was also the team Executive Officer where he held responsibility for the daily running of the flying programme, aircrew events, planning and coordination of the domestic display season and a major tour to the Middle East in support of the UK Government GREAT campaign.


Mike’s skills gained will be useful and adapted towards targeted training for carers, operational oversight and efficiency, use of available technology and overall business strategy.


Leane

Leane Bowden

Job Title: Director

Joined: 2022

Leane has over 10 years of experience working as a Physiotherapist (working within the NHS and the private sector). Following an extended career break to support her husband in the RAF and raise their 3 children, she has regained HCPC and CSP status as a Physiotherapist and a Level 4 Diploma in Sports Massage Therapy and APPI Matwork Level 1 in Pilates.


She has held numerous senior roles within Physiotherapy and has managed a team within the NHS.


Leane has a keen eye for service development, along with communication, people management skills and a holistic person-centred approach to patient care. Leane thrives on developing the business and will ensure that excellent standards of care are attained at all times.


Leane will readily support all staff in their roles and development, and together with Mike and Chad will ensure that first-class, compassionate, forward-thinking care is delivered to all clients within our remit.