Latest Reviews for Dream Community Personnel Ltd (Woolwich)
14 August 2024
Sent people who could not speak English, our mother asked for a pair of
pyjamas from the bottom drawer, first time she was given a pair of
socks, then got a scarf. Asked them to make her toast in the morning as
she was not eating, they did not even know how to use a toaster, and
they asked us if they put the butter on before or after they put it in
the toaster. Much more serious, they were lying on her records, every
visit they put down 60 minutes which was a lie as most of the time we
were caring for her so they stayed 15 minutes, they also said that both
the care workers attended, this was a lie, we were present when only one
attended and yet in the book it said both attended, the very small lady
who did attend would not have lifted my mother by herself, I had trouble
lifting her, and the most serious was one occasion at least when they
filled in the book saying both had attended but we knew nobody had
attended as we stayed late that night. Then her records disappeared and
we are still waiting for copies.
Latest Reviews for Dream Community Personnel Ltd (Woolwich)
14 August 2024
Sent people who could not speak English, our mother asked for a pair of
pyjamas from the bottom drawer, first time she was given a pair of
socks, then got a scarf. Asked them to make her toast in the morning as
she was not eating, they did not even know how to use a toaster, and
they asked us if they put the butter on before or after they put it in
the toaster. Much more serious, they were lying on her records, every
visit they put down 60 minutes which was a lie as most of the time we
were caring for her so they stayed 15 minutes, they also said that both
the care workers attended, this was a lie, we were present when only one
attended and yet in the book it said both attended, the very small lady
who did attend would not have lifted my mother by herself, I had trouble
lifting her, and the most serious was one occasion at least when they
filled in the book saying both had attended but we knew nobody had
attended as we stayed late that night. Then her records disappeared and
we are still waiting for copies.