Submit a Review for Bluebird Care Bradford North
Office 20, Hanson Lane Enterprise Centre, Hanson Lane, Halifax, HX1 5PG
View full details of Bluebird Care Bradford NorthLatest Reviews for Bluebird Care Bradford North
13 March 2026
I have nothing but the nicest things to say about both the company in the office and the girls who come out and provide my care. Since BLUEBIRD have taken over most of my care mainly day to day and personal care duties my whole mental attitude has improved so much i was in a dark place which each
lady that walks through my door no matter what has uplifted my spirits and encouraged me to do what I can without added pressure or the feeling of being rushed. The quality of care is of such a high standard which in turn also gives my mum piece of mind that I'm getting a good quality of care and that her daughter is being looked after keeping my dignity and leaving me feeling unembarassed about my situation, my home when the ladies come rings out with laughter and that was something that was sorely missing thank you thank you thank you for just being amazing
13 March 2026
I have been extremely happy with all the carers who have been to help me. Nothing is too much trouble. They are all very supportive and caring people. I'm glad I chose this company as if I have any problems I can ring them and they will help solve anything
09 March 2026
The level of care has been great, the carers have been very kind and conscientious so far. Mum has been comfortable and happy with them which is our main concern. They are always on time and very efficient. They offer to do more, but we are more than happy to make mum her breakfast and wash up
ourselves. This had made the transition from her rehab to coming back home a happy one.
26 February 2026
Very happy with carers,all are friendly and professional , they arrive on time and carry out tasks I am no t able to do , they treat my property with respect , they come rain or shine I enjoy having a chat with them
26 February 2026
Bluebird provide a high level of care support for my father. Dad particularly appreciated the consistency of care provision among the bluebird staff. They are always polite and professional when they relate to dad and also to me and other family members.
19 February 2026
Our family member required additional care to make a hot meal, general care and companionship. From meeting the friendly Assessment team to then arranging bi weekly visits all runs smoothly. The team contacts us to ensure all OK and the easy access portal can be accessed when notes are available of
the latest visit by the carer. Our family member is extremely happy and it gives us a layer of professional help and peace of mind.
13 February 2026
Not withstanding the times of the day the carers arrive, they always present themselves with a cheerful attitude. As we are having the same girls on a regular basis, we are feeling visits are more personable and friendly. Tasks and duties are carried out in polite and experienced manner with a
meaningful "is there anything else you need me to do" when leaving.
12 February 2026
We have been with bluebird for 13 months and it was the first time that we had a carer to sit with mum for 6 hours. Mum has dementia and has not been well of late. We were concerned about mum's anxiety and agitation levels but I must say after reviewing the cameras which we have, Nazia was
fantastic. She showed so much patience, empathy and encouragement with mum and gave us great reassurance that we have made the right choice in choosing bluebird care. They have some wonderful carers who do genuinely care about their clients and the main thing is that mum has a good relationship and rapport with the carers and vice versa.
03 February 2026
I'm writing this regarding Tapua,who is always on the emergency care side,she is so understanding and always gets the task done,she is polite and always knows my name,when I call in relation to my mum Marian, thank you so much
14 October 2025
Some of the carers are exceptional; they really take the time to engage with my nan, even when she's not fully alert, and you can tell they care about her well-being. It's heartening to see the familiar faces who genuinely build a rapport with her and show a real commitment to her comfort.
That
said, there are a few inconsistencies with some of the less frequent nurses who come by. On occasion, they seem to simply stand around, especially if Nan is asleep or not responsive. I understand that they're only there for a short time, but it feels like more could be done to ensure she's still receiving the care and attention she deserves, even when she's resting.
In general, I'm satisfied with the service, but I think there's room for improvement in consistency across the team.
27 August 2025
Auntie has had good service from the carer today. She generally likes the staff. One carer can be a little sharp in their tone of voice.
Auntie does not wish to add anything else
...........
27 August 2025
I only get to visit my mum twice per year and she seems to be doing very well. We can't thank the carer enough for the care she shows my mum and we really appreciate all her hard work . She has lively conversations with mum and it is nice to know that mum has a friendly face whenever mercy is
visiting
14 August 2025
Amazing personable extremely caring & professional.Have really helped with my Mum and made life much easier and happier for us all .Great Team and Mum loves them ..she us usually vary of people but looks forward to every visit
14 August 2025
I have been with Bluebird Homecare for some time now, and I am very pleased with the progress. The carers are excellent, well trained, very helpful and friendly. They are very professional and work very hard at what is a difficult job. I have been a quadriplegic for 16 years and this group of carers
are the best I have ever had. You work around me and the call times that I need, which is brilliant. The all round care is excellent!! I wish I had found Bluebird years ago. Thankyou very much for your care and attention. Please convey my gratitude to all staff involved.
14 August 2025
Bluebird care took over my care from a previous provider in March 2025. Standards of care are good overall. Any issues we have had when contacting the management team have not always been dealt with promptly and to our satisfaction. I don't always feel listened to due to my speech impairment.
However, I am happy with Bluebird Care at this point.
08 August 2025
I feel very confident that my Mum is being taken care of by Bluebird Care,all of the carers that look after my Mum's basic needs, treat her with dignity, respect and empathy. They have become part of our extended family. The yearly reviews are helpful to identify any changes that my Mum may require
in her care plan, last year my Mum had to go into hospital and Bluebird were concerned and asked after her welfare which goes above and beyond.I particularly like the website where I can check on the customer schedule, read the notes on the visits and I use the online chat if I need to change or enquire about anything, this is always promptly dealth with, all in all yes I recommend Bluebird Care .
08 August 2025
Bluebird are lovely set of ladies who care for my mum, they are efficient at alerting the correct services when something is wrong, they are kind and gentle and prompt on timings. My mum is happy with her care (eldwick West Yorkshire)
18 March 2024
All good, look after my mother with a smile, always cheerful always want to help
Always make sure you know what you want as they provide what you ask for no more or less. I am happy to recommend them to any potential user!
01 May 2018
Communication is, to say the least, "very slow" to "non-responsive".
Care plans are created, but not adhered to. In many instances, tasks were ticked as completed, when in fact those particular cares had not been done.
They are dismissive and defensive if any concerns are raised.
There is
little or no integration of new carers, into the family - suddenly a new carer will turn up, who has never been before, doesn't know where anything is in the house, or what to do. You, therefore, spend your time assisting the carer to do their tasks throughout the whole visit.
There appears to be very little teamwork, and the organisation just seems to be run very haphazardly, which causes no end of confusion for the service user. We would never recommend BlueBird Care, Bradford (North) to any of our friends, family or colleagues, as we have been let down very badly on more than one occasion with them. Bluebird care has been a very negative experience, and one we would hope never to repeat.
Latest Reviews for Bluebird Care Bradford North
13 March 2026
I have nothing but the nicest things to say about both the company in the office and the girls who come out and provide my care. Since BLUEBIRD have taken over most of my care mainly day to day and personal care duties my whole mental attitude has improved so much i was in a dark place which each
lady that walks through my door no matter what has uplifted my spirits and encouraged me to do what I can without added pressure or the feeling of being rushed. The quality of care is of such a high standard which in turn also gives my mum piece of mind that I'm getting a good quality of care and that her daughter is being looked after keeping my dignity and leaving me feeling unembarassed about my situation, my home when the ladies come rings out with laughter and that was something that was sorely missing thank you thank you thank you for just being amazing
13 March 2026
I have been extremely happy with all the carers who have been to help me. Nothing is too much trouble. They are all very supportive and caring people. I'm glad I chose this company as if I have any problems I can ring them and they will help solve anything
09 March 2026
The level of care has been great, the carers have been very kind and conscientious so far. Mum has been comfortable and happy with them which is our main concern. They are always on time and very efficient. They offer to do more, but we are more than happy to make mum her breakfast and wash up
ourselves. This had made the transition from her rehab to coming back home a happy one.
26 February 2026
Very happy with carers,all are friendly and professional , they arrive on time and carry out tasks I am no t able to do , they treat my property with respect , they come rain or shine I enjoy having a chat with them
26 February 2026
Bluebird provide a high level of care support for my father. Dad particularly appreciated the consistency of care provision among the bluebird staff. They are always polite and professional when they relate to dad and also to me and other family members.
19 February 2026
Our family member required additional care to make a hot meal, general care and companionship. From meeting the friendly Assessment team to then arranging bi weekly visits all runs smoothly. The team contacts us to ensure all OK and the easy access portal can be accessed when notes are available of
the latest visit by the carer. Our family member is extremely happy and it gives us a layer of professional help and peace of mind.
13 February 2026
Not withstanding the times of the day the carers arrive, they always present themselves with a cheerful attitude. As we are having the same girls on a regular basis, we are feeling visits are more personable and friendly. Tasks and duties are carried out in polite and experienced manner with a
meaningful "is there anything else you need me to do" when leaving.
12 February 2026
We have been with bluebird for 13 months and it was the first time that we had a carer to sit with mum for 6 hours. Mum has dementia and has not been well of late. We were concerned about mum's anxiety and agitation levels but I must say after reviewing the cameras which we have, Nazia was
fantastic. She showed so much patience, empathy and encouragement with mum and gave us great reassurance that we have made the right choice in choosing bluebird care. They have some wonderful carers who do genuinely care about their clients and the main thing is that mum has a good relationship and rapport with the carers and vice versa.
03 February 2026
I'm writing this regarding Tapua,who is always on the emergency care side,she is so understanding and always gets the task done,she is polite and always knows my name,when I call in relation to my mum Marian, thank you so much
14 October 2025
Some of the carers are exceptional; they really take the time to engage with my nan, even when she's not fully alert, and you can tell they care about her well-being. It's heartening to see the familiar faces who genuinely build a rapport with her and show a real commitment to her comfort.
That
said, there are a few inconsistencies with some of the less frequent nurses who come by. On occasion, they seem to simply stand around, especially if Nan is asleep or not responsive. I understand that they're only there for a short time, but it feels like more could be done to ensure she's still receiving the care and attention she deserves, even when she's resting.
In general, I'm satisfied with the service, but I think there's room for improvement in consistency across the team.
27 August 2025
Auntie has had good service from the carer today. She generally likes the staff. One carer can be a little sharp in their tone of voice.
Auntie does not wish to add anything else
...........
27 August 2025
I only get to visit my mum twice per year and she seems to be doing very well. We can't thank the carer enough for the care she shows my mum and we really appreciate all her hard work . She has lively conversations with mum and it is nice to know that mum has a friendly face whenever mercy is
visiting
14 August 2025
Amazing personable extremely caring & professional.Have really helped with my Mum and made life much easier and happier for us all .Great Team and Mum loves them ..she us usually vary of people but looks forward to every visit
14 August 2025
I have been with Bluebird Homecare for some time now, and I am very pleased with the progress. The carers are excellent, well trained, very helpful and friendly. They are very professional and work very hard at what is a difficult job. I have been a quadriplegic for 16 years and this group of carers
are the best I have ever had. You work around me and the call times that I need, which is brilliant. The all round care is excellent!! I wish I had found Bluebird years ago. Thankyou very much for your care and attention. Please convey my gratitude to all staff involved.
14 August 2025
Bluebird care took over my care from a previous provider in March 2025. Standards of care are good overall. Any issues we have had when contacting the management team have not always been dealt with promptly and to our satisfaction. I don't always feel listened to due to my speech impairment.
However, I am happy with Bluebird Care at this point.
08 August 2025
I feel very confident that my Mum is being taken care of by Bluebird Care,all of the carers that look after my Mum's basic needs, treat her with dignity, respect and empathy. They have become part of our extended family. The yearly reviews are helpful to identify any changes that my Mum may require
in her care plan, last year my Mum had to go into hospital and Bluebird were concerned and asked after her welfare which goes above and beyond.I particularly like the website where I can check on the customer schedule, read the notes on the visits and I use the online chat if I need to change or enquire about anything, this is always promptly dealth with, all in all yes I recommend Bluebird Care .
08 August 2025
Bluebird are lovely set of ladies who care for my mum, they are efficient at alerting the correct services when something is wrong, they are kind and gentle and prompt on timings. My mum is happy with her care (eldwick West Yorkshire)
18 March 2024
All good, look after my mother with a smile, always cheerful always want to help
Always make sure you know what you want as they provide what you ask for no more or less. I am happy to recommend them to any potential user!
01 May 2018
Communication is, to say the least, "very slow" to "non-responsive".
Care plans are created, but not adhered to. In many instances, tasks were ticked as completed, when in fact those particular cares had not been done.
They are dismissive and defensive if any concerns are raised.
There is
little or no integration of new carers, into the family - suddenly a new carer will turn up, who has never been before, doesn't know where anything is in the house, or what to do. You, therefore, spend your time assisting the carer to do their tasks throughout the whole visit.
There appears to be very little teamwork, and the organisation just seems to be run very haphazardly, which causes no end of confusion for the service user. We would never recommend BlueBird Care, Bradford (North) to any of our friends, family or colleagues, as we have been let down very badly on more than one occasion with them. Bluebird care has been a very negative experience, and one we would hope never to repeat.