Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

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Value for Money stars

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Latest Reviews for Care Plus

stars
stars 07 October 2021
At first, seemed fine but then cracks appeared. Carers are fine if your relative has no personal needs like changing them, washing them, changing bed but sometimes they forget to feed for a long time. Management is awful. They don't have time to train people up. If your parents have needs to wash, dress, assist to the toilet don't bother because they could not be bothered. I had an awful time. The carers, some are fab, others need to work in a pub. If your relatives are able-bodied great, if not forget it.
Review from Dianne P (Daughter of Client/Service User)