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Unit 1, The Aquarium, 101 Lower Anchor Street, Chelmsford, CM2 0AU
View Full Details of Helping Hands Home Care (Chelmsford)Latest Reviews for Helping Hands Home Care (Chelmsford)
14 August 2020
I contacted Helping Hands in late March to arrange weekday carer support for my sister-in-law, from April onward. My Helping Hands contact, was extremely helpful during a difficult time (COVID-19) and really handled everything very efficiently and, although I had my doubts as to whether she could deliver within the short time specified, she did so and we were up and running by early April. My sister-in-law, 89, suffers with dementia, was really against having carer support, believing she could do everything herself, however overtime she has come to accept what they do and really enjoys their twice-daily visits. I've had only limited exposure to the actual carers, as I don't live locally, the one's that I have met have been very personable and receptive to comments. They appear to be quite flexible in terms of jobs in the house, providing shopping needs or just to sit with my sister-in-law and chat. We now have weekend support as well which was organised with great efficiency.
18 November 2016
Cannot comment on their level of care but after leaving several messages with staff for someone to call me back as it was important to sort my mother's care out, I could still be waiting for a call back. Instead I have given up on this company as if they cannot do a simple thing like call me back, how can I trust them to care for my Mother?
Latest Reviews for Helping Hands Home Care (Chelmsford)
14 August 2020
I contacted Helping Hands in late March to arrange weekday carer support for my sister-in-law, from April onward. My Helping Hands contact, was extremely helpful during a difficult time (COVID-19) and really handled everything very efficiently and, although I had my doubts as to whether she could deliver within the short time specified, she did so and we were up and running by early April. My sister-in-law, 89, suffers with dementia, was really against having carer support, believing she could do everything herself, however overtime she has come to accept what they do and really enjoys their twice-daily visits. I've had only limited exposure to the actual carers, as I don't live locally, the one's that I have met have been very personable and receptive to comments. They appear to be quite flexible in terms of jobs in the house, providing shopping needs or just to sit with my sister-in-law and chat. We now have weekend support as well which was organised with great efficiency.
18 November 2016
Cannot comment on their level of care but after leaving several messages with staff for someone to call me back as it was important to sort my mother's care out, I could still be waiting for a call back. Instead I have given up on this company as if they cannot do a simple thing like call me back, how can I trust them to care for my Mother?