Charmes carers treat my wife with respect to maintain her dignity. They
always call her by name, explain what they are doing and have a friendly
and cheerful manner. They have built a good relationship with me and my
family. For many, a little bit extra is no trouble. It is good to have
an identified key worker. Although rotas are sometimes late, the
management is accessible and ready to help with problems.
27 October 2015
Provides a very good caring and diligent service. The staff are always
pleasant and friendly. We are very happy to have them in our house.
13 October 2015
On the whole carers are very good but occasionally small errors are
made- most of them are very pleasant and caring and will do any job
requested. The owner has been very helpful with setting up the care
package and onwards care since last November.
Latest Reviews for First City Charmes Care
28 October 2015
Charmes carers treat my wife with respect to maintain her dignity. They
always call her by name, explain what they are doing and have a friendly
and cheerful manner. They have built a good relationship with me and my
family. For many, a little bit extra is no trouble. It is good to have
an identified key worker. Although rotas are sometimes late, the
management is accessible and ready to help with problems.
27 October 2015
Provides a very good caring and diligent service. The staff are always
pleasant and friendly. We are very happy to have them in our house.
13 October 2015
On the whole carers are very good but occasionally small errors are
made- most of them are very pleasant and caring and will do any job
requested. The owner has been very helpful with setting up the care
package and onwards care since last November.