Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
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Treated with Dignity stars
Value for Money stars

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Latest Reviews for Helping Hands Home Care (Swindon)

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stars 16 October 2025
Been with helping hands for over a year now and the carers are always very friendly and polite but feel the new ones could do with a bit more training as I find it hard to ask them to do things for me would definitely recommend helping hands to other people
Review from Maureen T (Client / Service User)
stars
stars 16 October 2025
I'm very happy with the care I receive, and the carers are all brilliant, they take there time and don't rush you, they look after me really well. I would highly recommend Helping Hands to other people.
Review from Peter S (Client / Service User)
stars
stars 19 August 2025
Review was quick (10 minutes) ot much to discuss as only receive carer 1/2 hr Saturday. Lady was friendly and seemed to understand my needs.
Review from P G (Client / Service User)
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stars 14 May 2025
I have used Helping Hands on and off since 2024. I am grateful being given their telephone number and since the first time they started helping me I can sincerely say that I have been looked after and helped with smiles and a genuine reason to do what I would ask of carers, including taking me for hospital appointments and being with me for a week so that I was safe. I am glad I have them.
Review from L B (Client / Service User)
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stars 02 April 2025
The review went well very professional and focused.
Review from J M (Wife of Client/Service User)
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stars 10 August 2022
The care that my husband has received has been extremely good. The ladies and gents are very caring and sympathetic towards his needs. Only one thing I do find quite difficult to understand is the rota each week sent to us. The names on it are quite difficult as to who will be turning up.
Review from C B (Wife of Client/Service User)