The Sensiway team provided care for my mother in her own home right up
to her death. As things changed this was needed 24 hours a day, 7 days a
week. The team created a homely atmosphere, welcoming visitors and
providing the social interaction Mum valued, while at the same time
dealing professionally with her, sometimes complex and challenging,
medical and physical needs. This friendly yet professional approach made
it possible to adapt plans as Mum’s needs changed in a style that
engaged her wishes and growing frustrations yet minimised her stress
levels. Mum got to know the members of the team well and built up
confidence in them, both individually and collectively. This created a
positive atmosphere even when Mum was going through the more difficult
phases of her decline. The team maintained good communication with the
family, discussed dilemmas and kept us well informed - even in the small
hours, for example, when an ambulance was called.
Latest Reviews for Sensiway Care Services
13 August 2023
The Sensiway team provided care for my mother in her own home right up
to her death. As things changed this was needed 24 hours a day, 7 days a
week. The team created a homely atmosphere, welcoming visitors and
providing the social interaction Mum valued, while at the same time
dealing professionally with her, sometimes complex and challenging,
medical and physical needs. This friendly yet professional approach made
it possible to adapt plans as Mum’s needs changed in a style that
engaged her wishes and growing frustrations yet minimised her stress
levels. Mum got to know the members of the team well and built up
confidence in them, both individually and collectively. This created a
positive atmosphere even when Mum was going through the more difficult
phases of her decline. The team maintained good communication with the
family, discussed dilemmas and kept us well informed - even in the small
hours, for example, when an ambulance was called.