Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Home Care Provider will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Change Social Care Solutions

stars
stars 04 April 2022
I am very impressed with Change Social Care Solutions and the high quality of support they have provided to my sister-in-law in the community. My sister-in-law has had continuity of care and sensitivity from carers. The informal family carer in the home, my sister-in-Law's husband, is a registered
blind gentleman and the agency staff have also shown him empathy and respect. I have worked professionally as a social worker in adult social care for twenty-three years in an adjoining London Borough and have only heard first-hand glowing reports about this agency. | would have no hesitation in recommending them.
Review from Margaret S (Sister-in-law of Client/Service User)