Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Novus Care - Wickford

stars
stars 31 July 2024
Carers turn up during times requested. Write reports following each visit which are very informative and any actions needed can be processed without delay. Friendly respectful, kind and courteous. The client is treated with dignity. Follow requests for a variety of tasks - meals, washing clothing etc. Try to the best of their ability to encourage the client to carry out personal much-needed care. Leave the client happy & content.
Review from Wendy G (Friend of Client/Service User)
stars
stars 11 January 2024
Very reliable and flexible.
Review from L M (Daughter of Client/Service User)
stars
stars 29 April 2020
Very good.
Review from Shirley P (Client / Service User)