Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Latest Reviews for Avenue Care Services - Fife

stars
stars 19 April 2023
Since Avenue gained the contract for caring for my mother they have breached the agreed care agreement which was it had to be a female only on her dialysis days which is Tuesday, Thursday and Saturday. This is due to her needing to have a shower in the morning before going. On Saturday 8th the carer was a female but was very late so had not had time for a shower. She has not managed to get showered since Thursday 6th April. She does not have a problem with the carers but will not accept a male helping her have a shower. The rating for care is only due to not being able to have a shower. She is happy with the staff.
Review from Harry F (Son of Client/Service User)