Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Mount Hill Care

stars
stars 18 May 2023
Our family started using Mount Hill Care Limited in September 2022 to care for our mum who is diagnosed with Alzheimer's Dementia middle stage. At the time we were struggling to get carers who had an understanding of the dementia diagnosis and properly attend to our mum's personal care needs. It was
even more difficult due to the language barrier. Mount Hill Care supported us in a really difficult time, using their vast knowledge and different techniques. Our mum once again is having her personal care attended to and other Activities of Daily Living (ADL's) are being maintained. Mount Hill Care Limited also provided carers who could bridge the language gap and create activities that stimulate our mum's brain, making her have lucid moments which on occasion made us quite tearful and happy. Mount Hill Care has gone far and beyond to ensure our mum's care needs are met. We will definitely recommend Mount Hill Care to anyone who is looking for a high-level service filled with care and compassion.
Review from Deborah A (Daughter of Client/Service User)