Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from home care provider staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

Your Contact Details

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Reviews cannot be submitted anonymously. Your full name may be passed to the Home Care Provider or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Staff stars
Care / Support stars
Management stars
Treated with Dignity stars
Value for Money stars

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Latest Reviews for Vivid Community Care

stars
stars 29 April 2025
Company very good pleasant and cheerful.
Review from A K (Husband of Client/Service User)
stars
stars 05 December 2024
The care provided is consistently of a high standard. The carers are kind, considerate and empathetic. They have an excellent rapport with the client who looks forward to seeing them. They treat the client as if she is one of their relatives and give great attention to her daily progress and
requirements providing encouragement and laughter. Excellent service.
Review from Geraldine G (Daughter-in-law of Client/Service User)
stars
stars 25 November 2024
Appreciate the fact that the staff are cheerful and always engage with him. When they accommodate all requests to come at a specific time if we have visitors. Unpredictable i.e. arrival times (up to an hour difference) make it difficult, especially as it needs to coordinate with district nurse
visits. Could they ring or text us in advance of the visit?
Review from J Q (Wife of Client/Service User)