Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Home Care Provider on the following? (Please give your true thoughts for each category, this feedback will help the provider and those looking for similar care)

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Latest Reviews for Alpha Care Plus Ltd

stars
stars 18 May 2024
The manager and another member of staff were assigned to look after our mother, 4 visits per day. Whilst the ladies did their best for her they found her needs were more than expected with the amount of pain she was in when moved. Mum deteriorated quickly but they had our mother’s best interest and
agreed the district nurses needed to up her pain relief in order for them to ensure she did not suffer when moved. The ladies were always on time and spoke kindly to Mum who was mostly semi-conscious letting her know what they were doing for her. We were grateful to have such caring ladies look after our mum. Exceptional quality of care at a very sad time. We sadly lost mum a week after she came out of hospital.
Review from A B (Son of Client/Service User)
stars
stars 08 May 2024
Completely enjoyed the care delivered to me by the staff. They are all knowledgeable with the care they have delivered. They luckily arrived on time for their schedule. They are able to help me out if I have any queries. I’m totally pleased that we picked them to nurse me.
Review from Teresita H (Client / Service User)