Your Review & Ratings

We welcome reviews from home care service users/clients and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Latest Reviews for Careland London Ltd

stars
stars 13 December 2024
I started using Careland London four months ago. So far three kind ladies have been helping me, but mostly now it is one of the ladies. I have help for one hour in the mornings to shower or wash my hair and to get dressed, but I get so much more than just that. The kindness that I get and the consideration of what is best for me is so good. We chat and discuss anything that is worrying me. She makes my bed again the way I like it. My helper finishes by brushing my hair and making sure I am tidy and smart, with any jewellery I would like to wear, but then she tells my husband anything else that needs to be done, or even to see the GP. It is difficult to have help with the most personal things in the bathroom, but it is all done with so much respect. My helper is always patient and never rushes me. They keep to the hours we arranged and are punctual. I look forward to my helper coming as she is good company and I will be more relaxed and calm by the time she goes.
Review from Rosemary W (Client / Service User)