Home Care Provider Owned by Bluebird Care in Berkshire
Only the locations & reviews in Berkshire for Bluebird Care are showing below.
View the details of all 184 locations (with 5654 reviews) owned by Bluebird Care
Bluebird Care Locations in Berkshire (1)
Centrum House, Headley Road, Woodley, Reading RG5 4JB
"The service supplied to date has been quite satisfactory. I feel there is no much to suppliment further at the present time but I am aware…" Read all 151 reviews
Bluebird Care (Reading, Wokingham, Windsor, Maidenhead and Bracknell) provides care at home to older people and those with learning or physical disabilities. Care at home is a great alternative to a residential care home or nursing home, with care tailored… Read more about Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
- Care Provided
- Live in Care
- Older Person Care
- Dementia
Bluebird Care Reviews in Berkshire (151)
Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from Hugh B (Client) published on 10 March 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Thanks so much Hugh for your kind words and for leaving us a 5-star review! It's great to hear that you're happy with the service so far. We're always here for you, and as your needs change, you can count on us to provide the care and support you need.If there's ever anything we can do, just let us know-we're more than happy to help. Looking forward to continuing to support you!
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from S H (Son of Client) published on 24 February 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Thank you so much for your lovely review! It's really great to hear that you're happy with the care were providing and that your mum has such a good bond with her live-in carer. That kind of connection makes all the difference, and were so pleased she's well looked after. Our team works hard to support both our carers and the families we care for, so it means a lot to know were making a positive impact. Thanks again for your kind words we really appreciate it!
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from Helen D (Daughter of Client) published on 12 February 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Rebecca Hawkins, Business Coordinator at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you found our service to be lovely, friendly, and competent. Providing high-quality care and support with dignity is at the heart of what we do, and your feedback means so much to our team. If there's anything else we can do for you, please don't hesitate to reach out. We truly appreciate your support!
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from Norman B (Husband of Client) published on 7 January 2025Submitted via Website • Report
Overall Experience
4.0 out of 5
My wife, who is the person being cared for, has commented that she would be more comfortable if the carer attending was more consistent
Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Thank you for taking the time to share your feedback about our service. We are delighted to hear that you are generally happy with the care we are providing for your wife. We completely understand how important consistency is when it comes to building trust and comfort between your wife and our carers. As a new customer, we appreciate your patience while we work to establish a more consistent team for her care. Our goal is to ensure that your wife feels supported and comfortable and we are actively striving to improve this for you as soon as possible. Please don't hesitate to reach out to us directly if you have any further concerns or suggestions. We truly value your feedback as it helps us to continually improve our services.
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from Wendy J (Wife of Client) published on 3 December 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from Tim D (Son of Client) published on 26 November 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Thank you so much for taking the time to share your positive feedback. We're thrilled to hear that you're happy with the care and kindness our team provides to your mother. It's our privilege to support her and were delighted to know that our efforts are making a difference. If there's anything further we can do to assist or improve, please don't hesitate to reach out.
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from Laurie T (Husband of Client) published on 26 November 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Thank you so much for your kind and thoughtful review. We're delighted to hear that our carers were able to provide the help and support you needed during your recovery. We understand how challenging it can be to manage daily tasks while recovering from surgery and it's wonderful to know that our team could ease the burden and give you peace of mind. Your acknowledgment of their reliability and willingness to help means a great deal to us, as we strive to provide the highest level of care and support to all our customers.
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from Janet F (Client) published on 26 November 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Thank you so much for your kind words and for taking the time to leave us such a glowing review! We are absolutely delighted to hear that our Bluebird Care team has been able to provide you with the support and care you deserve. Your feedback about the kindness, efficiency, and compassion of our carers truly means the world to us. It's wonderful to know that their dedication has made a positive difference and helped you to "carry on". We are so grateful for your five-star ratings and your trust in us. If there's anything else we can do to continue supporting you, please don't hesitate to let us know. Warm Regards.
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from C R (Client) published on 13 November 2024Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Thank you for sharing your feedback. We're sorry to hear that we didn't meet your expectations initially, especially regarding the shaving service. We've reviewed your preferences to make improvements, and our team is reminded of the importance of understanding each individual's specific needs, we will ensure more shaving practice is given through their induction training and ongoing support. Thank you again for your feedback and for allowing us to make adjustments that improve our service. We are committed to making sure you have a positive and supportive experience, and we're always here to listen and make any adjustments as needed. Many thanks.
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from Sarah M (Daughter of Client) published on 18 October 2024Submitted via Website • Report
Overall Experience
5.0 out of 5
From managers, to office staff, to care providers, they are helpful, cheerful, kind and knowledgeable.
I know my mum is in the best hands with Bluebird.
The carers kindly take my mum to appointments, clean mum's flat and look after her on fun
I honestly don't know how our family would manage without the help and care we all get from Bluebird.
Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Thank you for your wonderful feedback. We're delighted to hear how much our team has supported your mum and brought joy to her life. Knowing that she enjoys the carers' company and benefits from their help with appointments, household tasks, and outings means the world to us. It's truly a privilege to be part of your family's journey, and we're grateful for your trust in us. If you ever need anything further, please don't hesitate to reach out.
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from Joanne H (Daughter of Client) published on 25 July 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Thank you very much Joanne for your 5-star rating, it is lovely to hear you all have peace of mind having Bluebird Care coming in to support your loved one. If you have any further feedback please do not hesitate to get in contact with us.
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from Kay L (Daughter of Client) published on 25 July 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
I'm happy with my mum's care and its very reassuring for me that she is safe and well looked after.
Reply from Rebecca Hawkins, Managing Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Thank you so much for taking the time to share your positive experience with Bluebird Care! We're delighted to hear that your mum is happy with the care she receives and that our team has made a positive impact on her well-being. It's our priority to ensure that our customers are comfortable and well-cared for, and knowing that you feel reassured about your mum's safety and presentation means a lot to us. We'll continue to strive for excellence in providing the best care possible. Thanks again for your kind words!
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from Katherine H (Client) published on 16 July 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Rebecca Hawkins, Operations Manager at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Dear Katherine, thank you so much for your kind words. I'm delighted to hear that your experience with Bluebird Care has been positive and that you find our staff both caring and friendly. If you have any further feedback, please don't hesitate to reach out. Many thanks.
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from Cathy R (Daughter of Client) published on 3 July 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Rebecca Hawkins, Operations Manager at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Thank you so much for sharing your feedback on Bluebird Care! We're delighted to hear that your mum has been pleased with the help and company she receives from our team. It's wonderful to know that our daily visits provide you and your sister with peace of mind, knowing she has support and companionship each day. If there's anything more we can do to assist, please don't hesitate to let us know. We're here to help in any way we can.
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from E T (Daughter of Client) published on 18 March 2024Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Rebecca Hawkins, Operations Manager at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Thank you so much for taking the time to share your experience you have with Bluebird, it is always a pleasure to receive a 5 star rating, as our team work so hard to ensure of customers have quality and compassionate care delivered every day.
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from M W (Daughter of Client) published on 18 December 2023Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
I feel able to ask for an additional visit at fairly short notice if required and am confident the office will do their best to accommodate us. Communications could be improved if the timings on the schedule received are changed at short notice we are not always informed.
However, most importantly, I feel totally reassured that Mum receives the best care possible due to the regular carers who make for a happy, relaxed and friendly atmosphere. At present, her health issues, whilst gradually worsening, she appears quite happy and content. My thanks to all.
Reply from Rebecca Hawkins, Business Coordinator at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Thank you so much for taking the time to share your thoughts and experiences with Bluebird Care regarding your mother's care. We are truly grateful for your feedback, and we're delighted to hear that your mother has been receiving quality care from our dedicated team of carers. We also appreciate your feedback regarding the need for improved communication, especially when there are changes to the schedule on short notice. Please know that we take your comments seriously, and we are actively working to enhance our communication processes to better inform our customers and their families of any adjustments in a timely manner. Your suggestion is invaluable, and we are dedicated to ensuring a smoother and more transparent communication experience moving forward.
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from Russell E (Son of Client) published on 26 September 2023Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Mehul Shah, Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Thank you so much for your kind words. I'm pleased to hear that we have made adjustments to meet your parents care requirements.
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from Linda B (Daughter of Client) published on 20 September 2023Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
Reply from Tushar Shah, Director at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Dear Linda,
Thank you so much for taking the time to leave us a wonderful review for Bluebird Care! We truly appreciate your feedback and are thrilled to hear about your positive experience with us.
We take great pride in ensuring that all aspects of our service are covered to meet our customer's needs, and your kind words validate our commitment to excellence. Our team is dedicated to providing friendly and attentive service, and it's wonderful to hear that you felt listened to during your interaction with us.
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from David S (Client) published on 11 August 2023Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
Regular visits are always done to plan.
Reply from Rebecca Hawkins, Operations Manager at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Thank you for your feedback, David. It is good to see you are happy and your care is how you want it.
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Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
from Claire G (Wife of Client) published on 21 June 2023Submitted via Website • Report
Overall Experience
4.0 out of 5
Reply from Rebecca Hawkins, Business Coordinator at Bluebird Care Reading, Wokingham, Windsor, Maidenhead & Bracknell
Thank you so much for taking the time to share your wonderful experience with the Bluebird Care team. We greatly appreciate your kind words and are thrilled to hear that our team has consistently provided you and your husband with exceptional care. It's lovely to learn that you both look forward to our daily visits, and we're glad to be a source of significant support for both of you. Our carers are trained to handle tasks such as hoisting and catheter care with expertise, and we're pleased to know that we have managed your husband's complex care needs effectively.We are also grateful for your recognition of our efficient admin team. Clear and timely communication is vital in providing the best care possible and we're committed to keeping you well-informed and ensuring that your needs are met promptly.
Your recommendation means a lot to us.
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Awards / Recognitions (2)
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