Bluebird Care in Cambridgeshire | 2 Home Care Providers

Review of
Bluebird Care Newmarket & Fenland
from A R (Wife of Client) published on 12 September 2024

Submitted via Website • Report

Overall Experience

All carers are very understanding. Good to have support in our hour of need and a relief to know, if a 'hiccup' in future, that we can rely on Bluebird Care to help. My husband suffered severe gout in both hands so help was urgent, luckily he recovered after ten days.

Reply from Emily Orbell, Operations Manager at Bluebird Care Newmarket & Fenland

Thank you for your kind words and for sharing your experience with Bluebird Care. We're delighted to hear that our care experts were understanding and supportive during your husband's illness. It's our goal to provide exceptional care and assistance to all our customers and we're glad we were able to help during this challenging time. We wish you and your husband all the very best.

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Review of
Bluebird Care Newmarket & Fenland
from L B (Daughter of Client) published on 23 May 2024

Submitted via Website • Report

Overall Experience

Bluebird carers, without exception, have been just lovely with my 95 year old mum. Very caring, friendly and professional. Gently encouraging her while recognizing her limitations with mobility. Super team.

Reply from Emily Orbell, Marketing Manager at Bluebird Care Newmarket & Fenland

Thank you for taking the time to leave us such a heartwarming review! We're so thrilled to hear that our Bluebird Care Experts have been wonderful with your 95-year-old mum. It means a lot to us that you find them caring, friendly, and professional. The balance of gentle encouragement while acknowledging your mum's limitations is exactly what we strive for. Our care experts understand the importance of respecting individuality and providing compassionate support. Thank you for calling them a "super team" - that's high praise indeed! We'll be sure to pass your kind words on to the care team who are looking after your mum. We're so happy to be a part of your mum's care journey.

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Review of
Bluebird Care Newmarket & Fenland
from Shona B (Daughter of Client) published on 24 January 2024

Submitted via Website • Report

Overall Experience

Excellent standard of care given to my mum who has Dementia, she loves them all who visit and help her! Highly recommend Bluebird carers, they would do anything for her, and it's nice to know that someone helps her get washed and dressed.

Reply from Emily Orbell, Marketing Manager at Bluebird Care Newmarket & Fenland

Thank you for taking the time to leave us a kind review. At Bluebird Care, we are always striving to be the very best at what we do and this feedback is so valuable to us. We have passed your kind words onto our care team who provide care and support for your mum. On behalf of the team, it is a pleasure to support your mum. We wish you both all the best.

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Review of
Bluebird Care Newmarket & Fenland
from Sandra W (Wife of Client) published on 28 September 2023

Submitted via Website • Report

Overall Experience

My husband has been receiving twice daily calls from your Carers for support with his personal care since February 2023 and this has proven to be such a help, both to him and to myself.
They are kind, friendly, cheerful, and efficient and it is a pleasure to see them each day.
In the main the times

they arrive are consistent, barring the odd glitch when I'm aware they are perhaps overstretched because of illness or absence, and when there has been an emergency which has thrown the timetable a little I have always been pre-notified by the admin staff.
I have never had a missed call. They have been totally reliable.
Thank you for all the invaluable support you have and are giving us.

Reply from Emily Orbell, Marketing Manager at Bluebird Care Newmarket & Fenland

Thank you for taking the time to leave a lovely review! At Bluebird Care we are always striving to be the very best at what we do and this feedback is so valuable to us. We have passed your kind words onto our care team who provide care and support for your husband. On behalf of the team, it is a pleasure to support your husband. We wish you both all the best.

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Review of
Bluebird Care Newmarket & Fenland
from Margaret D (Friend of Client) published on 26 September 2023

Submitted via Website • Report

Overall Experience

We have had exceptional service and care from the Bluebird team. Each member who has visited has always greeted us with ”Good Morning” and asked how we are. They are patient, very kind and nothing is too much trouble. So pleased we chose your service as they are all a credit to your company. Thank you

so much for making a difference to your client's day.

Reply from Emily Orbell, Marketing Manager at Bluebird Care Newmarket & Fenland

Thank you for your wonderful review! At Bluebird Care, we always strive to provide top-quality service to every customer. It is a pleasure to support you in the comfort of your own home. Thank you for taking the time to leave us this review, we shall pass your kind words to both your care team and our office team. We wish you all the best.

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Review of
Bluebird Care Cambridge, South Cambs & Huntingdonshire
from Judith A (Partner of Client) published on 25 September 2023

Submitted via Website • Report

Overall Experience

We are pleased with the care given on the social level that is needed. The Bluebird ladies are very sociable and easy to get along with. The timing is sometimes a bit out but that is OK, they have to get here and traffic, etc can be a problem. They are easy to chat with and good company.

Reply from Emily Orbell, Marketing Manager at Bluebird Care Cambridge, South Cambs & Huntingdonshire

Thank you so much for your kind words and for taking the time to leave a review. At Bluebird Care, we pride ourselves on providing the level of home care that we would want for our own loved ones. We have passed your kind comments on to our care and office teams, on behalf of all of the team it is a pleasure to continue to support you. We wish you all the best.

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Review of
Bluebird Care Newmarket & Fenland
from R S (Client) published on 18 September 2023

Submitted via Website • Report

Overall Experience

I am very satisfied with the care that I receive, the carers are excellent and they all complete my care in full. The office are good with helping me if there is an issue. I have six-month reviews that help to alter any changes I need in my care plan.

Reply from Emily Orbell, Marketing Manager at Bluebird Care Newmarket & Fenland

Thank you for your lovely review! At Bluebird Care, we always strive to provide top-quality service to every customer. It is an absolute pleasure to support you at home and to hear how highly you think of our care team. Thank you for taking the time to leave us this review and we shall pass your kind words to all the team members in our care teams and the office team. We wish you all the best.

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Review of
Bluebird Care Newmarket & Fenland
from Clive W (Son of Client) published on 5 September 2023

Submitted via Website • Report

Overall Experience

After my mum came out of the hospital, we needed some additional care to help her get back on her feet. Having some experience in the care sector with my late father, it was important for me to find the right company for my mother. Blue Bird have been fantastic from day one - friendly professional staff,

excellent admin backup, what more could you ask for. Highly recommended.

Reply from Emily Orbell, Marketing Manager at Bluebird Care Newmarket & Fenland

Thank you for your wonderful review! At Bluebird Care, we always strive to provide top-quality service to every customer. It is a pleasure to support your mum at home following her stay in hospital. Thanks again for taking the time to leave us this review, and we shall pass your kind words to both her care team and our office team. We wish you all the best.

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Review of
Bluebird Care Newmarket & Fenland
from J W (Grandson of Client) published on 26 May 2023

Submitted via Website • Report

Overall Experience

My grandmother received care from Bluebird Care, after suffering problems with her eyes just before Christmas. The assessment process was fast, managers were responsive to my grandmother's support needs, delivering effective care, the carers were lovely and my grandmother enjoyed their visits. Outstanding

care delivery.

Reply from Emily Orbell, Marketing Manager at Bluebird Care Newmarket & Fenland

Thank you for your wonderful review! At Bluebird Care, we always strive to provide top-quality service to every customer.
It was a pleasure to support your grandmother at home.
Thanks again for taking the time to leave us this review and we shall pass your kind words to both her care team and our office team.
We wish you all the best.

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Review of
Bluebird Care Newmarket & Fenland
from Jan E (Daughter of Client) published on 26 May 2023

Submitted via Website • Report

Overall Experience

My mum being a new client to Bluebird Care has settled in well with all your lovely carers, naturally all having individual personalities she’s already established her favourites and asks when will I see you again! She relays to me little conversations saying which carers have children and if they live

in the area etc, which I feel is lovely as Mum likes to think she knows them.
All Bluebird, staff are kind, caring and efficient, they are both respectful and friendly and a big confidence booster to both my mother and myself.
My mum asks how long can she have these ladies coming in and I reply forever so in my mind that speaks for itself.
Thank you, Bluebird Care.

Reply from Emily Orbell, Marketing Manager at Bluebird Care Newmarket & Fenland

Thank you for your lovely review! At Bluebird Care, we always strive to provide top-quality service to every customer. It is an absolute pleasure supporting your mum and we are so pleased to hear much she enjoys having care visits with our team. Thanks again for taking the time to leave us this review and we shall pass your kind words to all the team members, both in the office and those out providing care. We wish you all the best.

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Review of
Bluebird Care Cambridge, South Cambs & Huntingdonshire
from V S (Daughter of Client) published on 10 May 2023

Submitted via Website • Report

Overall Experience

My dad and mum have been with Bluebird Care recently in the last few months. Bluebird visit every morning and evening. Also at lunchtime at weekends. They both get on well with all the staff who visit. The carers are efficient, caring and kind.

Reply from Emily Orbell, Operations Manager at Bluebird Care Cambridge, South Cambs & Huntingdonshire

Thank you so much for your kind words and this wonderful review. At Bluebird Care, we pride ourselves on providing the level of home care that we would want for our own loved ones. I am so pleased you and your parents have had such a positive experience. We have passed your kind comments on to our care and office teams, on behalf of all of the team it is a pleasure to support your parents.

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Review of
Bluebird Care Newmarket & Fenland
from Carol O (Daughter of Client) published on 17 April 2023

Submitted via Website • Report

Overall Experience

The carers that have been looking after my mum have been great! They are kind and caring and always make Mum feel at ease when they are there. The communication is excellent and they have taken on board any suggestions I have made to make Mum's care better. Dealing with Bluebird has been very straight

forward and they regularly check in with both Mum and I.

Reply from Emily Orbell, Operations Manager at Bluebird Care Newmarket & Fenland

Thank you for your lovely review. We are always striving to be the very best at what we do and this feedback is so valuable to us. We have passed your kind words onto our care team who provide care and support for your mum. On behalf of the team, it is a pleasure to support your mum. We wish you both all the best.

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Review of
Bluebird Care Newmarket & Fenland
from Lisa C (Daughter of Client) published on 20 March 2023

Submitted via Website • Report

Overall Experience

I have been very impressed with Bluebird Care. All the carers that look after my mum have been very friendly and professional. Nothing has been too much trouble. The office has also been very helpful and professional. I have had previous experience with a care company some years ago when my dad needed

care. This was not a very good experience. I am so pleased that Bluebird have been exceptionally helpful and professional and would definitely recommend them to anyone looking for a care company that you can rely on.

Reply from Emily Orbell, Operations Manager at Bluebird Care Newmarket & Fenland

Thank you for your lovely review. We are always striving to be the very best at what we do, and this feedback is so valuable to us. We have passed your kind words onto our care team who provide care and support for your mum. On behalf of the team, it is a pleasure to support her. We wish you and your mum all the best.

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Review of
Bluebird Care Cambridge, South Cambs & Huntingdonshire
from Liz T (Daughter of Client) published on 18 March 2023

Submitted via Website • Report

Overall Experience

We employed Bluebird Care to help our father back in April 2022. Thank goodness! They have been wonderful throughout, providing gentle, loving care for Dad for his last months. Ensuring he was as comfortable as possible and that the family were always kept informed of how he was doing and if he needed

anything additional. It was sometimes a really difficult situation for the team as Dad was at times quite unwell but they were always cheerful and professional. As a family, they all meant the world to us. Thanks go to all of the carers, you were fab!
The day that Dad died, two carers were amazing and in those circumstances, helped to make it the best day for him that it could have been, they were also a great support to us and we will always be grateful. Dad was really fond of the whole team and I know they were of him too. Thanks to you all.

Reply from Emily Orbell, Operations and Marketing Manager at Bluebird Care Cambridge, South Cambs & Huntingdonshire

Thank you for your wonderful review. We are always striving to be the very best at what we do, and this feedback is so valuable to us. We have passed your kind words onto our care team who helped to support your dad. On behalf of the team, it was an absolute pleasure to support your dad. We wish you and your family all the best.

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Review of
Bluebird Care Newmarket & Fenland
from Janice S (Daughter of Client) published on 10 November 2022

Submitted via Website • Report

Overall Experience

Full of praise for the carers who came in to look after dad and support him with his daily needs. The carers were always positive and very respectful towards dad. They made a difficult job look easy.
Dealing with Bluebird Care has been very easy and the staff in the office have been very reassuring.

Nothing has been too much trouble and we always received a call if there was a problem.
Now, dad's care has regrettably come to an end, our family would like to thank you for your professionalism and kindness in looking after dad.

Reply from Becky Edenborough, Digital Marketing Manager at Bluebird Care Newmarket & Fenland

Thank you for your kind words and this wonderful review. It was our pleasure to support your father with his daily needs. At Bluebird Care, we pride ourselves on providing the level of home care that we would want for our own loved ones. I am so pleased you had such a positive experience. Many thanks, the Bluebird Care Newmarket Team.

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Review of
Bluebird Care Cambridge, South Cambs & Huntingdonshire
from S C (Daughter of Client) published on 26 October 2022

Submitted via Website • Report

Overall Experience

We have been very happy with Bluebird. The carers were cheerful and positive - always careful and gentle. My mother, who was sore and anxious, quickly began to look forward to their visits and enjoyed them, and she became comfortable again and much more confident. She hated being dependent and ill in

her extreme old age. The kindness and care of Bluebird's carers turned her experience around and gave her positive pleasure and relaxation. The quality of care she received really did transform the final year of her life.
I should add that the experienced, tactful and practical help I got from the carers made what would have been difficult into something much more fun. They kept an eye on supplies, explained various bits of equipment and helped me keep control. Their comments enabled me to judge whether I needed to call others in, such as nurses or not. Really wonderful service from Bluebird. Thank you.

Reply from Carolyn Dailey, Principal Director at Bluebird Care Cambridge, South Cambs & Huntingdonshire

Thank you so much for the lovely review. We are always striving to be the very best at what we do, and this feedback is so valuable to us. On behalf of all the team, it has been an absolute pleasure in supporting your mother, and we hope for the very best for you all in the future. Take care.

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Review of
Bluebird Care Newmarket & Fenland
from A H (Daughter of Client) published on 25 October 2022

Submitted via Website • Report

Overall Experience

Over two years, Bluebird carers came in daily to support our mother then our father. It is a very difficult time organising care for beloved parents, and Bluebird showed kindness, experience and professionalism. There was always a friendly voice on the phone for any queries and support with the health

services. The carers had a way of working with our parents where they accepted and welcomed the care, after initial anxieties.

Reply from Becky Edenborough, Digital Marketing Manager at Bluebird Care Newmarket & Fenland

Thank you for such a positive review! At Bluebird Care, we always strive to provide top-quality service to every customer. It has been an absolute pleasure supporting your mother and your father. Thanks again for taking the time to leave us this review and we shall pass it across to all the team members, both in the office and those out providing care. Take care!

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Review of
Bluebird Care Newmarket & Fenland
from Michael C (Son of Client) published on 29 September 2022

Submitted via Website • Report

Overall Experience

With Bluebird carers helping my father with his day-to-day needs, he was able to live his life in his own home and not need to go into a care home. From their first involvement in my father's care, it was obvious that Bluebird operates on an extensive, professional level. Carers were always friendly

and interested in his life and made time to converse with him. I cannot recommend them highly enough.

Reply from Becky Edenborough, Digital Marketing Manager at Bluebird Care Newmarket & Fenland

Thank you Michael C for your wonderful review. It was a pleasure to support your father and we will be sure to pass your comments on to our Bluebird Care team. It is great to hear that you had such a positive experience. We take our customer service very seriously and it is fantastic to hear that the focus we have on the details is more than just words. It is the ethos and culture of Bluebird Care.

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Review of
Bluebird Care Newmarket & Fenland
from Dee R (Daughter of Client) published on 19 July 2022

Submitted via Website • Report

Overall Experience

Bluebird was recommended to us and so pleased we went down this route. From the beginning of sorting admin, they reassured us and helped us.
They cared for my father so well, which in turn helped my Mum and as a family pacified us that he was in good hands.

Reply from Becky Edenborough, Digital Marketing Manager at Bluebird Care Newmarket & Fenland

Dee, thank you for your kind words and this wonderful review. We pride ourselves in providing care that we would want for our own families and I am so pleased you had such a positive experience, it was our pleasure to support you all. Take care.

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Review of
Bluebird Care Newmarket & Fenland
from S P (Client) assisted by family/friend published on 24 February 2022

Submitted via Postal Card • Report

Overall Experience

Very pleased with the staff and get on with all of them, very polite and helpful.

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Home Care Providers Owned by Bluebird Care in Cambridgeshire

Bluebird Care Locations in Cambridgeshire (2)

Bluebird Care Reviews in Cambridgeshire (35)

Bluebird Care Newmarket & Fenland

Bluebird Care Newmarket & Fenland

Bluebird Care Newmarket & Fenland

Bluebird Care Newmarket & Fenland

Bluebird Care Newmarket & Fenland

Bluebird Care Cambridge, South Cambs & Huntingdonshire

Bluebird Care Newmarket & Fenland

Bluebird Care Newmarket & Fenland

Bluebird Care Newmarket & Fenland

Bluebird Care Newmarket & Fenland

Bluebird Care Cambridge, South Cambs & Huntingdonshire

Bluebird Care Newmarket & Fenland

Bluebird Care Newmarket & Fenland

Bluebird Care Cambridge, South Cambs & Huntingdonshire

Bluebird Care Newmarket & Fenland

Bluebird Care Cambridge, South Cambs & Huntingdonshire

Bluebird Care Newmarket & Fenland

Bluebird Care Newmarket & Fenland

Bluebird Care Newmarket & Fenland

Bluebird Care Newmarket & Fenland

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