Home Care Provider Owned by Bluebird Care in Cardiff

9.3 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Bluebird Care in Cardiff

Only the locations & reviews in Cardiff for Bluebird Care are showing below.

View the details of all 184 locations (with 5654 reviews) owned by Bluebird Care

Bluebird Care Locations in Cardiff (1)

 

1 Home Care Provider owned by Bluebird Care in Cardiff

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Bluebird Care Cardiff & The Vale of Glamorgan

St Hilary Court, Copthorne Way, Cardiff CF5 6ES 

9.7 96 reviews
"I have been very pleased and appreciative of the care and help given to me by all of the carers I have had. They help me with the tasks…"   Read all 96 reviews

Bluebird Care Cardiff and The Vale is a home care provider offering support to people to live in their own homes independently. Care services include personal care such as help with washing and dressing, as well as domestic help, meal preparation,… Read more about Bluebird Care Cardiff & The Vale of Glamorgan

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Bluebird Care Reviews in Cardiff (96)

9.3
Bluebird Care has a Group Review Score of 9.3 (9.349) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.

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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from M H (Client) published on 15 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My comments are regarding the care I have received as domicile care and do not include the live-in care service which I received in February.
I have found all your staff incredibly pleasant, helpful and capable. They have helped me regarding my leg operation and safety concerning my balance problems.
I have virtually no negative comments to make I thank you for your service!

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for taking the time to leave this review. We are very pleased that you were happy with your care and thankful for our service. We really appreciate your feedback.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Janet W (Client) published on 21 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased and appreciative of the care and help given to me by all of the carers I have had. They help me with the tasks that I find difficult to manage on my own. The carers always have a smiley and cheerful manner and it is lovely to have a chat with someone during their visits.

Reply from Cerys Morgan, Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for your wonderful feedback, it is greatly appreciated.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Valerie R (Client) published on 6 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, very helpful and friendly.

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for your review and feedback. We are glad you found our staff very helpful and friendly.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Patricia D (Daughter of Client) published on 29 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good, quick and provided a good explanation for why copies of POA (power of attorney) were needed and gave us copies of the new care plan. Evening carers soak Dad's hands with bath salts which is good.

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for taking the time to leave this review, we appreciate the feedback. We are glad that you were happy with our services.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Peter P (Husband of Client) published on 29 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been pleased with the service which has fulfilled our requirements. The carers have carried out the tasks needed very diligently and ensured the client has received her medication etc. We have been impressed by the compassion and caring attitude and they have treated us in a friendly manner.

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

We are so happy that you were pleased with our service. Thank you for taking the time to complete this review, your feedback is greatly appreciated.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from David W (Client) published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The company has to provide half an hour each week to wash, cream and change my stockings. The staff always arrive on time and are cheerful and chatty. It is normally the same person each week but if different, they are just as pleasant. They know exactly what to do and leave everything clean, dry and
tidy.

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for your lovely feedback on our services and care staff; it is greatly appreciated.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from M M (Client) published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the help and assistance I am receiving from your care workers. I receive living-in care which without I would be unable to live in my own home.

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for taking the time to complete this review, we really appreciate it. We are glad that you are pleased with our service and care staff.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Barbara S (Client) published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found my care with Bluebird Care to be excellent. The staff are friendly and efficient and always put me at ease.

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for your excellent feedback on our service and care staff; it is very much appreciated. We are delighted you are happy with your care.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Julie H (Daughter of Client) published on 22 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent review. The delightful manager, very competent, covered all aspects of Mum's needs and even spoke about Dad's needs, even though he isn't a client. Discussed extra hours when they are available.

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you so much for your review and excellent feedback, we really appreciate it. We are pleased that you were happy with our services.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from P V (Sister-in-law of Client) published on 16 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful. Hope things will stay steady.

Reply from Cerys Morgan, Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Many thanks for taking the time to leave this review, we really appreciate the feedback.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Mavis S (Client) published on 16 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, satisfied. Carers are pleasant and helpful.

Reply from Cerys Morgan, Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Many thanks for taking the time to leave this review, we really appreciate the feedback.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Joyce H (Client) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Happy with Bluebird Care.

Reply from Cerys Morgan, Director at Bluebird Care Cardiff & The Vale of Glamorgan

We are delighted to see that you are happy with your care.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from R W (Husband of Client) published on 7 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not manage without the excellent care provided.

Reply from Cerys Morgan, Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Many thanks for your excellent review. We really appreciate the feedback.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Katrina C (Client) published on 6 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the Bluebird Care girls. I have a good bond with them all, my supervisor is very caring and works very hard. Most grateful for all the help.

Reply from Cerys Morgan, Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you so much for your great review. We really appreciate the feedback.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Terence B (Husband of Client) published on 6 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the standard of care service and found all the staff to be both courteous and professional.
It would however be appreciated if any time "hold ups" would be advised in advance.

Reply from Cerys Morgan, Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Many thanks for your great review, we really appreciate the feedback.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Sarah J (Daughter of Client) published on 6 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not imagine not having the help I receive from Bluebird Care.
They are valuable, reliable and my peace of mind.
Thank you.

Reply from Cerys Morgan, Director at Bluebird Care Cardiff & The Vale of Glamorgan

Many thanks for leaving such a fantastic review, we appreciate your feedback.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Jason B (Son of Client) published on 26 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy.

Reply from Lynne Churchill, Director at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for taking the time to give us a review, it is really helpful and we appreciate the time you took to give us feedback, Many thanks.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from L G (Son of Client) published on 22 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are unfailingly helpful and perform the assistance needed very well. They are easy to deal with and happy to engage with parents. The weekly visit is especially useful because it allows me to go shopping and they have helped Dad with his jigsaw and provide company for him whilst I am away.
I am grateful that I can do the shopping without having to worry.

Reply from Cerys Morgan, Registered Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you so much for your wonderful review. It brings us much delight that our care staff deliver the quality of care and assistance that we pride ourselves on. It is great to see that with this assistance, you are also able to complete your shopping without having to worry about your dad. If there is anything further we can assist you or your dad with, please do get in touch.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Rebecca P (Granddaughter of Client) published on 14 September 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the carers who visit my grandmother four times a day are fantastic. As a family, we are so grateful for each and every individual that cares for Nan. Since the care started, Nan has been able to live more independently and has also gained a new lease of life. 2023 has not been the best year for
Nan, and she has been through a number of challenges, but Bluebird has been there every step of the way, not just for Nan but for the whole family. Nan has a fantastic relationship/bond with one certain carer, which is lovely to see, especially as Nan was so against carers in the beginning. Bluebird has remained professional throughout, and nothing is too much for any of them. Bluebird has helped us as a family to be able to visit and spend time with Nan as family now, other than carers, as we had been doing for a length of time.

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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Susan V (Wife of Client) published on 23 April 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my husband receives from Bluebird Care. We have had small issues in the past with times, carers etc, but for the last couple of years, we have had no issues or complaints. The carer that we have had for two years plus is outstanding. She always goes above and beyond to
provide first-class care. Office staff make sure they contact me if any problems with my husband's calls. They are friendly and professional. Highly recommended!

Reply from Lynne Churchill, Director at Bluebird Care Cardiff & The Vale of Glamorgan

Many thanks for taking the time to write a review, we are delighted you are happy with our service.


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Awards / Recognitions (2)

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