Home Care Provider Owned by Bluebird Care in Cardiff

9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Bluebird Care in Cardiff

Only the locations & reviews in Cardiff for Bluebird Care are showing below.

View the details of all 184 locations (with 5756 reviews) owned by Bluebird Care

Bluebird Care Locations in Cardiff (1)

 

1 Home Care Provider owned by Bluebird Care in Cardiff

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Bluebird Care Cardiff & The Vale of Glamorgan

St Hilary Court, Copthorne Way, Cardiff CF5 6ES 

9.7 100 reviews
"We put in place a care package with Bluebird Care Cardiff after my mother was discharged from hospital. The supervisor visited and carried…"   Read all 100 reviews

Bluebird Care Cardiff and The Vale is a home care provider offering support to people to live in their own homes independently. Care services include personal care such as help with washing and dressing, as well as domestic help, meal preparation,… Read more about Bluebird Care Cardiff & The Vale of Glamorgan

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Bluebird Care Reviews in Cardiff (100)

9.4
Bluebird Care has a Group Review Score of 9.4 (9.369) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.

Overall Experience

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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from O M (Daughter of Client) published on 7 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We put in place a care package with Bluebird Care Cardiff after my mother was discharged from hospital. The supervisor visited and carried out a comprehensive care assessment which was very thourough and of a high standard. She started with 4 carer visits a day but we changed to live-in care to meet
her needs. The carers have been very supportive and compassionate to her. We particularly appreciate the professionalism and responsiveness from the supervisor who has been proactive in overseeing and adapting our mother's cares as her needs evolve.

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for taking the time to leave us this lovely review! We are so pleased to hear that our carers have been very supportive and compassionate. Thank you for your kind words about our professionalism and responsiveness. We really value and appreciate your feedback.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from L B (Wife of Client) published on 3 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Bluebird Care Team have been incredibly professional adapting to the needs of my husband . He has thrived enjoying the social outings and support he has received from all the carers who have worked with him since June 2024.
The office staff are always happy to answer queries and we can rely on
consistent and familiar staff who have a good understanding of the complexities of my husbands needs .
I would highly recommend this home care team .

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for taking the time to leave us this excellent review! We are so pleased that you are happy with the level of professionalism and care your loved one has received from our care experts, and also, thank you for your kind words about the office staff. We appreciate your feedback.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from J E (Son of Client) published on 3 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service we are having from Bluebird Care is really first class we could not be happier. All of the carers that we have met, are interested in my dad as a person, and not just as another client. They chat to him and brighten his day, apart from fulfilling their duties of hygiene, care, and making
him some food and drink, and making sure he is comfortable. Without this help my dad would be unable to live in his own home which he has been in since it was built over 50 years ago. As a family we are grateful to Bluebird Care, and cannot recommend them highly enough. Thank you for your support!

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for taking the time to leave us this amazing review! We are so happy to hear that you think the care given by our care experts is first-class. We love to hear this. We are also pleased to hear that our care experts brighten up your loved ones' day. Thank you so much for your feedback.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Dorothy J (Wife of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All who visit are very courteous, punctual, cheerful and chatty.They are very accommodating and a pleasure to have in your home. We are kept fully informed of times of visits by way of a timetable emailed in advance.

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for taking the time to leave us this wonderful review! We are so pleased that you have found our care experts to be a pleasure to have in your home. We are very pleased that you are happy with your care, and we really appreciate your feedback!


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from M H (Client) published on 15 July 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My comments are regarding the care I have received as domicile care and do not include the live-in care service which I received in February.
I have found all your staff incredibly pleasant, helpful and capable. They have helped me regarding my leg operation and safety concerning my balance problems.
I have virtually no negative comments to make I thank you for your service!

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for taking the time to leave this review. We are very pleased that you were happy with your care and thankful for our service. We really appreciate your feedback.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Janet W (Client) published on 21 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased and appreciative of the care and help given to me by all of the carers I have had. They help me with the tasks that I find difficult to manage on my own. The carers always have a smiley and cheerful manner and it is lovely to have a chat with someone during their visits.

Reply from Cerys Morgan, Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for your wonderful feedback, it is greatly appreciated.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Valerie R (Client) published on 6 June 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, very helpful and friendly.

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for your review and feedback. We are glad you found our staff very helpful and friendly.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Patricia D (Daughter of Client) published on 29 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good, quick and provided a good explanation for why copies of POA (power of attorney) were needed and gave us copies of the new care plan. Evening carers soak Dad's hands with bath salts which is good.

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for taking the time to leave this review, we appreciate the feedback. We are glad that you were happy with our services.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Peter P (Husband of Client) published on 29 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been pleased with the service which has fulfilled our requirements. The carers have carried out the tasks needed very diligently and ensured the client has received her medication etc. We have been impressed by the compassion and caring attitude and they have treated us in a friendly manner.

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

We are so happy that you were pleased with our service. Thank you for taking the time to complete this review, your feedback is greatly appreciated.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from David W (Client) published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The company has to provide half an hour each week to wash, cream and change my stockings. The staff always arrive on time and are cheerful and chatty. It is normally the same person each week but if different, they are just as pleasant. They know exactly what to do and leave everything clean, dry and
tidy.

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for your lovely feedback on our services and care staff; it is greatly appreciated.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from M M (Client) published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very pleased with the help and assistance I am receiving from your care workers. I receive living-in care which without I would be unable to live in my own home.

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for taking the time to complete this review, we really appreciate it. We are glad that you are pleased with our service and care staff.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Barbara S (Client) published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found my care with Bluebird Care to be excellent. The staff are friendly and efficient and always put me at ease.

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you for your excellent feedback on our service and care staff; it is very much appreciated. We are delighted you are happy with your care.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Julie H (Daughter of Client) published on 22 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent review. The delightful manager, very competent, covered all aspects of Mum's needs and even spoke about Dad's needs, even though he isn't a client. Discussed extra hours when they are available.

Reply from Natasha Euston-Cook, Digital Marketing Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you so much for your review and excellent feedback, we really appreciate it. We are pleased that you were happy with our services.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from P V (Sister-in-law of Client) published on 16 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful. Hope things will stay steady.

Reply from Cerys Morgan, Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Many thanks for taking the time to leave this review, we really appreciate the feedback.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Mavis S (Client) published on 16 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, satisfied. Carers are pleasant and helpful.

Reply from Cerys Morgan, Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Many thanks for taking the time to leave this review, we really appreciate the feedback.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Joyce H (Client) published on 14 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Happy with Bluebird Care.

Reply from Cerys Morgan, Director at Bluebird Care Cardiff & The Vale of Glamorgan

We are delighted to see that you are happy with your care.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from R W (Husband of Client) published on 7 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Could not manage without the excellent care provided.

Reply from Cerys Morgan, Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Many thanks for your excellent review. We really appreciate the feedback.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Katrina C (Client) published on 6 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the Bluebird Care girls. I have a good bond with them all, my supervisor is very caring and works very hard. Most grateful for all the help.

Reply from Cerys Morgan, Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Thank you so much for your great review. We really appreciate the feedback.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Terence B (Husband of Client) published on 6 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the standard of care service and found all the staff to be both courteous and professional.
It would however be appreciated if any time "hold ups" would be advised in advance.

Reply from Cerys Morgan, Manager at Bluebird Care Cardiff & The Vale of Glamorgan

Many thanks for your great review, we really appreciate the feedback.


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Review of

Bluebird Care Cardiff & The Vale of Glamorgan

from Sarah J (Daughter of Client) published on 6 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not imagine not having the help I receive from Bluebird Care.
They are valuable, reliable and my peace of mind.
Thank you.

Reply from Cerys Morgan, Director at Bluebird Care Cardiff & The Vale of Glamorgan

Many thanks for leaving such a fantastic review, we appreciate your feedback.


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Awards / Recognitions (2)

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