Home Care Provider Owned by Bluebird Care in Cheshire

9.3 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Bluebird Care in Cheshire

Only the locations & reviews in Cheshire for Bluebird Care are showing below.

View the details of all 184 locations (with 5654 reviews) owned by Bluebird Care

Bluebird Care Locations in Cheshire (1)

 

1 Home Care Provider owned by Bluebird Care in Cheshire

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Bluebird Care Cheshire East

Scope House, Weston Road, Crewe CW1 6DD 

9.8 25 reviews
"My dad has been supported by Bluebird Care for the last six months and I cannot fault them. All the carers are lovely and go above and…"   Read all 25 reviews

Bluebird Care Cheshire East and Bluebird Care Macclesfield are passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best… Read more about Bluebird Care Cheshire East

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Bluebird Care Reviews in Cheshire (25)

9.3
Bluebird Care has a Group Review Score of 9.3 (9.349) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.

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Review of

Bluebird Care Cheshire East

from J S (Daughter of Client) published on 24 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been supported by Bluebird Care for the last six months and I cannot fault them. All the carers are lovely and go above and beyond to meet Dad's needs. There have been occasions when the carers have stayed to wait for an ambulance and nothing has been too much trouble. Communication is very
timely. You often hear the care sector criticised, this is not the case for this company. Thank you everyone.

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Review of

Bluebird Care Cheshire East

from L O (Daughter of Client) published on 18 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The people and the services provided by Bluebird Care are excellent, they have gone above and beyond to help in any way they can. Our family has been overtaken with dementia with my mother-in-law, father-in-law and my mother all now being suffers. The manager and her team have made the transition from
them all being independent to now needing regular visits for different needs very smooth and painless. The online reporting is brilliant and if you have any worries or concerns, the team are always on the end of the phone willing to help! To describe them, brilliantly reassuring, caring with personally tailored care.

Reply from Louise Thorley-Fox, Admin at Bluebird Care Cheshire East

Thank you so much for taking the time to share your feedback with us, we are very touched to hear of how our service has supported your family. Best wishes, Louise.


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Review of

Bluebird Care Cheshire East

from Amanda E (Daughter of Client) published on 18 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care has been visiting my dad to give him a shower. My dad has enjoyed the visit to care for him and although I have never met any of the carers, he tells me that they are very nice! On one occasion, the carer noticed a sore place on Dad and he was quickly referred to the GP - faster than I
could have done! Any conversation I have had on the phone with office staff has been professional and helpful and as and when Dad needs more help, I won't hesitate in asking Bluebird.

Reply from Louise Thorley-Fox, Admin at Bluebird Care Cheshire East

Hi Amanda, thank you so much for your review, it is a pleasure to care for your dad and we are thrilled to hear your positive feedback. Best wishes, Louise.


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Review of

Bluebird Care Cheshire East

from C C (Wife of Client) published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird carers come to care for my 82-year-old husband, who has advanced dementia. I needed help because he can become uncooperative and at times aggressive. The carers have been kind, professional and have worked hard to engage with my husband. He responds to some better than others. They arrive promptly
and sometimes have exceeded the time when it's been necessary. It could possibly be helpful to employ some male carers. Familiarity with the carers is important to my husband and they try to spend time talking to him. Overall, happy with care.

Reply from Donna Child, Administrator at Bluebird Care Cheshire East

Thank you so much for your kind words and lovely review. At Bluebird Care Cheshire East, our aim is to treat each person with respect and care. If you need anything else, please don't hesitate to contact the office. Once again, thank you from all at Bluebird Care.


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Review of

Bluebird Care Cheshire East

from Malcolm W (Client) published on 15 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird have been a large part of my life for a couple of years now. The manager visits regularly and helps my family chase up prescriptions. All the girls are lovely, they are patient, hard-working and always give me plenty of encouragement and help if needed. They are kind and go above their duties.

Reply from Carolyn Cooke, Senior Supervisor at Bluebird Care Cheshire East

Thank you, Malcolm, the staff enjoy looking after you.


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Review of

Bluebird Care Cheshire East

from N N (Daughter of Client) published on 10 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother has received from Blue Bird Care has been exceptional. From the moment of my initial call, the response was professional and proactive and if there was an option to give the two carers 10 stars that is what you would see.
Huge thanks - it is good to know you are there should the
need arise again. We can’t recommend you highly enough.

Reply from Donna Child, Administrator at Bluebird Care Cheshire East

Thank you so much for your kind words, it really means a lot to us all at Bluebird Care. Your mother is a lovely lady to care for. Once again if you need anything at all, please give us a call. Thank you Bluebird Care Cheshire East.


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Review of

Bluebird Care Cheshire East

from C F (Daughter of Client) published on 26 March 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been really pleased with the care provided by Bluebird Cheshire East. They have been supporting my parents and helping them to stay safe and cared for and therefore remain independent despite the progression of their dementia. They are kind, caring, helpful, pragmatic and respectful, and understand
that separately my parents have very different needs. They've even taught Mum how to use her air fryer! They are always on time, really responsive to changing circumstances, and are great at maintaining communication with the family. I highly recommend them without hesitation.

Reply from Carolyn Cooke, Senior Supervisor at Bluebird Care Cheshire East

Thank you for your kind words, they are a pleasure to look after.


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Review of

Bluebird Care Cheshire East

from Mark W (Son of Client) published on 14 December 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care Cheshire East are excellent, they look after my mother so well. They genuinely care and treat her like one of their own. If she isn't well they consult with doctors and district nurses which puts my mind at ease. My mum is so happy with the care she receives.

Reply from Carolyn Cooke, Senior Supervisor at Bluebird Care Cheshire East

Thank you for the lovely Review, I know our care staff enjoy looking after you mum too!


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Review of

Bluebird Care Cheshire East

from E L (Wife of Client) published on 1 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband is receiving is very good. The carers are very pleasant, helpful and respectful also, they come at a time they say, not mid-morning, which we have had with other care companies. So overall, I am very pleased with Bluebird - 10-10.

Reply from Louise Thorley-Fox, Admin at Bluebird Care Cheshire East

We are very proud of our care assistants and the commitment and care that they show to our customers, and we really value hearing about your personal experience. Thank you for taking the time to share this with us. Best wishes.


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Review of

Bluebird Care Cheshire East

from Patricia B (Client) published on 1 November 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carers are very helpful, patient and caring, very comfortable with them.

Reply from Louise Thorley-Fox, Admin at Bluebird Care Cheshire East

It is wonderful to hear of your experience, thank you for taking the time to share this feedback. Best wishes.


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Review of

Bluebird Care Cheshire East

from Peter H (Client) published on 2 August 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff.

Reply from Louise Thorley-Fox, Admin at Bluebird Care Cheshire East

Thank you so much for taking the time to leave a review for us; we really appreciate that you took the time to provide this feedback. Kind regards.


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Review of

Bluebird Care Cheshire East

from S M (Daughter of Client) published on 6 June 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers have prepared meals for my parents/my mother with dementia since 2021. I am very satisfied with the professional and friendly service they provide. My parents have got to know the carers well and look forward to their visits, and it brightens up their day.

Reply from Kerry Martin, Marketing Lead at Bluebird Care Cheshire East

Thank you for taking the time to complete a review. All our care assistants love supporting your parents. Thank you.


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Review of

Bluebird Care Cheshire East

from G P (Client) published on 18 April 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience is never less than very good and is mostly excellent. My carers are very efficient combined with friendliness and respect for me as a fellow human being. They always remember how I like things which are amazing considering their caseload. They can always cheer me up when I feel low.

Reply from Louise Mason, Admin at Bluebird Care Cheshire East

Thank you for taking the time to leave a review, we really appreciate it and are very touched to hear of your personal experience.


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Review of

Bluebird Care Cheshire East

from R T (Wife of Client) published on 25 January 2022

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been with you since falling and fracturing his femur, this fall exacerbated his long-standing Parkinson's. I cannot speak highly enough of the caring professionalism of all your lovely carers. Every change in his condition especially recently has been dealt with promptly and compassionately.
We both look forward to seeing his carer every day, always cheerful and diligent. They have all become our new friends.

Reply from Kerry Martin, Marketing Lead at Bluebird Care Cheshire East

Thank you for your lovely review. It was a pleasure to work alongside you.


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Review of

Bluebird Care Cheshire East

from D B (Daughter of Client) published on 7 December 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited my dad regularly for the past few months for his lunchtime visit Bluebird was providing a wonderful service but they went above and beyond by stepping in to do extra visits including regular Covid testing. Without their immediate support, I'm not sure how we would have managed. Huge thanks
to all the management and care staff at Bluebird Care.

Reply from Kerry Martin, Marketing Lead at Bluebird Care Cheshire East

Thank you for your lovely review. It is a pleasure supporting your dad.


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Review of

Bluebird Care Cheshire East

from Winifred W (Client) published on 7 December 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am completely satisfied, especially as we are now experiencing such difficulties in every day living. Your staff have adjusted magnificently - they show care and support, listen to our problems and sympathise with our disabilities. My carers carry out cleaning duties efficiently and without instructions.

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Review of

Bluebird Care Cheshire East

from M H (Daughter of Client) published on 19 October 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the professional and personalised approach of this company. They are very thorough and ensure that the support is exactly as needed.

Reply from Louise Mason, Admin at Bluebird Care Cheshire East

Thank you for your review, we are so pleased to see that you are happy with our service, kind regards.


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Review of

Bluebird Care Cheshire East

from J P (Client) published on 30 April 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service. Well looked after. Thanks!

Reply from Louise Mason, Admin at Bluebird Care Cheshire East

Thank you for your review, we really appreciate that you took the time to let us know how you feel about our service.


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Review of

Bluebird Care Cheshire East

from G M (Husband of Client) published on 30 April 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care for my wife, who has Parkinson's, has been excellent since we first started with Bluebird in 2012.
During the current crises, they have never let us down; I take my hat off to them.

Reply from Louise Mason, Admin at Bluebird Care Cheshire East

We are so pleased to hear your positive experiences of our service, thank you.


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Review of

Bluebird Care Cheshire East

from D N (Client) assisted by family/friend published on 22 April 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the company reliable and on time. I am happy to have various carers - all enjoy their work and have cheerful dispositions. The company seems to ve a happy 'family' who respect and support each other. I had a CVA I 1994 and suffered left hemiparesis and sensory disturbance. Recently
I have had many trips to A&E and admissions - once home, the carers cope with the added challenges. One took control, alerted 999 when I fitted and stayed with my wife until they were sure she was ok.

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Awards / Recognitions (2)

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