Bluebird Care in East Sussex | 4 Home Care Providers

Review of
Bluebird Care Rother & Hastings
from C M (Client) published on 17 March 2025

Submitted via Postal Card • Report

Overall Experience

Punctual, welcoming, cheerful and always willing to work as required. Whether it's cleaning, polishing, hoovering and even cooking they are on to it. We are very pleased and would highly recommend them.

Reply from Nicola Field, Home Manager at Bluebird Care Rother & Hastings

thanks for your great review! If there is anything else we can do for you, please don't hesitate to let us know 01797 225797.

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Review of
Bluebird Care Lewes District, Brighton & Hove
from E C (Daughter of Client) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

Bluebird Care assisted my Mum in her last days. She was kept clean and comfortable daily. Although the carers attended to her four times a day, they were always friendly, kind and courteous to the family at a very difficult time. Thoughtless actions during one visit did result in extra work for the

family, but overall the carers were helpful and allowed us to have quality time with Mum.

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Review of
Bluebird Care Rother & Hastings
from J W (Wife of Client) published on 11 February 2025

Submitted via Postal Card • Report

Overall Experience

Bluebird Care Rother & Hastings has been a lifesaver for my husband, for me and also for our cat. Bluebird carers have been helping me to help my husband when I was suddenly taken ill myself and finished up in hospital. Bluebird excelled by stepping in replacing my normal care for my husband but also

caring for our cat with her food. This meant less stress for me, knowing both my husband and cat were not left alone while I was in hospital. Bluebird carers are a very efficient happy team. Very capable, very trustworthy and very good-humoured. Putting us all at ease. Well done Bluebird your care is so appreciated.

Reply from Sai Visakan, Director at Bluebird Care Rother & Hastings

Thank you so much for that lovely feedback. It was a pleasure to step in to ensure that you're husband and cat were also taken care of.

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Review of
Bluebird Care Eastbourne & Wealden
from Lee P (Daughter of Client) published on 7 February 2025

Submitted via Website • Report

Overall Experience

Bluebird Care provided our mother with home care for several years and their team was always consistently professional, flexible and friendly. They adapted their service to meet her needs at every step and the carers and the office personnel were such a wonderful support not only to my mother but to

the family as we navigated our mother's journey.
I truly cannot praise the Bluebird team enough, both in the field and the office, for all they did and would recommend them wholeheartedly to care for a loved one at home.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your review, it has been our pleasure to be able to support your mother for the last few years.

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Review of
Bluebird Care Rother & Hastings
from Chris M (Client) published on 8 January 2025

Submitted via Postal Card • Report

Overall Experience

Bluebird carers were excellent caring for my wife with a rare dementia PCA.
They provided whatever care I needed from 1 hours to 2 carers twice a day and overnight respite.

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Review of
Bluebird Care Lewes District, Brighton & Hove
from Lynne I (Client) published on 26 November 2024

Submitted via Postal Card • Report

Overall Experience

I was looked after very well by Bluebird Care. They tailored their support to my individual needs. They were helpful, kind and there for me when I was in a bad way. I would not have managed to do so well and recover so quickly without their support. I am grateful for all the lovely staff and management

who looked after me so well, made me laugh at times and listened to me and went beyond their call of duty sometimes.

Reply from Karan Kumar, Director at Bluebird Care Lewes District, Brighton & Hove

I am so pleased we have supported you effectively enough to enable you to manage independently. Thank you for your kind words.

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Review of
Bluebird Care Eastbourne & Wealden
from Ian T (Son of Client) published on 8 November 2024

Submitted via Website • Report

Overall Experience

We are extremely appreciative of the excellent care given to Dad by Bluebird Care. The showering and help with morning and evening dressing have been an enormous support, helping him to retain his independence. Dad looks forward to the visits and the cheerfulness shown by the carers.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your review Ian, it is a pleasure to provide this service for your dad.

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Review of
Bluebird Care Eastbourne & Wealden
from C D (Son of Client) published on 31 October 2024

Submitted via Website • Report

Overall Experience

Used Bluebirds Care Eastbourne & Wealden for my elderly mother, four visits a week including showers, lunches and all forms of care. Never had any issues - they have come in with a key and dealt with Mum in a friendly, kind but professional manner, including the daily 'sing-song' as she moved further

into dementia. Sadly, my mother is in full-time care now as her dementia worsened and we will miss the visits from the staff at Bluebird who became part of the family.
Back office staff have been superb with invoices and timetables, the whole business is organised and professional.
Thank you all - highly recommended and brilliant.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your review, it has been a pleasure to provide the care and support to your mother over the years, she will be missed and we wish you all the very best for the future.

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Review of
Bluebird Care Lewes District, Brighton & Hove
from J W (Client) published on 23 September 2024

Submitted via Postal Card • Report

Overall Experience

Overall, I am happy with the girls. They are very hard working and helpful however I do think it is very expensive per hour.
I do not like the 48 hours notice for cancelling, it's too long, 24 hours should be long enough.
I am hoping that, if the timing of my visit changes from what is written down

on my visit schedule the staff or management will phone me to let me know.

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Review of
Bluebird Care Lewes District, Brighton & Hove
from H G (Client) assisted by family/friend published on 23 September 2024

Submitted via Postal Card • Report

Overall Experience

All the carers have been good, friendly yet professional. My only comment is, there have been many carers and each time we get a new one I have to show them what to do.
Please could we now stick with the present carers and not have anyone else new.
The extra fee at weekends means we can't afford

it then.

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Review of
Bluebird Care Lewes District, Brighton & Hove
from Johanna T (Client) published on 19 September 2024

Submitted via Postal Card • Report

Overall Experience

Very good, carers really care. I look forward to their visits.

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Review of
Bluebird Care Eastbourne & Wealden
from S B (Daughter of Client) published on 8 August 2024

Submitted via Postal Card • Report

Overall Experience

I found over the last 3 years using Bluebird a weight off my mind. They looked after my father with care and consideration.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your review, it was our pleasure to be able to support your father.

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Review of
Bluebird Care Eastbourne & Wealden
from E W (Daughter of Client) published on 7 August 2024

Submitted via Website • Report

Overall Experience

I know that my dad is in good hands with Bluebird Care. All the staff are friendly, professional and go out of their way to make him feel comfortable. I am really pleased with the service and would recommend this company.

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Review of
Bluebird Care Eastbourne & Wealden
from A L (Daughter of Client) published on 17 July 2024

Submitted via Website • Report

Overall Experience

Bluebird Care has been supporting my mother for nearly two years now and their visits (always on time) brighten up her day as well as give us, her children, the reassurance that her day-to-day medical and domestic needs are being met in a professional, reliable and cheerful way and in a manner that

she is comfortable with. The team are endlessly flexible when aligning diaries for appointments and commitments that arise which we really appreciate.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your review, it is a pleasure to be able to provide the care and support to your mother, who the staff enjoy visiting daily.

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Review of
Bluebird Care Eastbourne & Wealden
from D L (Son of Client) published on 17 July 2024

Submitted via Website • Report

Overall Experience

We have been using Bluebird Care for several years now. Starting from my mother's recovery from a minor stroke to advanced dementia now, in her 90s.
They have always supported us wonderfully, everyday care is almost always carried out to a superb standard. Often going significantly above and beyond.
Increasing

needs have been met far quicker than we would expect. The inevitable crises that find us have been met without demur. Packages put in place rapidly and effectively.

Reply from Sarah Cummings, Coordinator at Bluebird Care Eastbourne & Wealden

Thank you for your review, the staff look forward to seeing you all on a daily basis and it is a pleasure to be able to adapt and support your mother and the whole family as requirements change.

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Review of
Bluebird Care Eastbourne & Wealden
from Genevieve W (Daughter-in-law of Client) published on 10 July 2024

Submitted via Website • Report

Overall Experience

Bluebird Care, Eastbourne was recommended to us a few years ago after my mother-in-law spent some time in respite care after a fall.
Her previous home 'carers' were anything but and we wanted better for her.
I cannot praise Bluebird highly enough. From keeping her and her flat clean and sweet smelling

to the professional yet gentle ways they treated her, always respecting her slightly eccentric preferences and wishes which stemmed from her decline into dementia.
They were obviously all dedicated to her wellbeing and happiness - from the carers who visited to the management and reception team.
They kept in touch with us regularly and were always there to help.
Because of Bluebird, my mother-in-law was able to live independently for several more years before her disease got the better of her, and she was reluctantly moved into permanent residential care in June.
Thank you, Bluebird, for enabling my lovely mother-in-law to stay in her home for as long as possible.

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Review of
Bluebird Care Lewes District, Brighton & Hove
from J B (Daughter of Client) published on 10 July 2024

Submitted via Postal Card • Report

Overall Experience

Dad received care for eighteen months. During this time, his needs increased and daily routine changed. Bluebird Care was always willing to adjust and accommodate our requirements.
Our carers were always respectful, informed, caring and empathetic. We particularly valued the consistency of our regular

carer, she made the difference to Dad.

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Review of
Bluebird Care Lewes District, Brighton & Hove
from C D (Daughter of Client) published on 25 April 2024

Submitted via Postal Card • Report

Overall Experience

I wanted to praise the carers for treating my dad with care, kindness and dignity. They all formed relationships and he remembered each of them individually. The scheduling team were always flexible and what a relief it was to go seven days per week. The whole team are so professional, friendly and

empathetic.
Thank you all.

Reply from Karan Kumar, Director at Bluebird Care Lewes District, Brighton & Hove

Thank you so much for your kind words! We are truly delighted to hear about your positive experience with our team. At Bluebird Care, we strive to provide personalised, dignified care to each of our clients and it's heartwarming to know that we were able to make a significant difference for your dad. Our carers, along with the scheduling team, are dedicated to being as accommodating and professional as possible. We are thrilled that you felt supported and that our flexibility helped ease your responsibilities. Thank you again for placing your trust in us. Your appreciation means the world to the entire team!

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Review of
Bluebird Care Rother & Hastings
from Julie B (Wife of Client) published on 6 March 2024

Submitted via Postal Card • Report

Overall Experience

The care my husband received was, without doubt, nothing short of exceptional. All staff were professional and made sure his dignity was respected at all times. If you find yourself or a loved one needing additional help with care, Bluebird should most definitely be top of the list when searching for

a suitable fit.

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Review of
Bluebird Care Lewes District, Brighton & Hove
from M S (Client) published on 16 January 2024

Submitted via Postal Card • Report

Overall Experience

After some initial problems regarding start times, I now have a regular carer who is both very pleasant and efficient. She is always on time (traffic allowing) and carries out the care plan in a friendly and dignified way.

Reply from Michelle Johnson, Director at Bluebird Care Lewes District, Brighton & Hove

Thank you for your comment and feedback. We are delighted that the team have been able to iron out your initial concerns. Thank you for your comment about your carer, we are very proud have such a fantastic bunch of people in our team.

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Home Care Providers Owned by Bluebird Care in East Sussex

Bluebird Care Locations in East Sussex (4)

Bluebird Care Reviews in East Sussex (117)

Bluebird Care Rother & Hastings

Bluebird Care Lewes District, Brighton & Hove

Bluebird Care Rother & Hastings

Bluebird Care Eastbourne & Wealden

Bluebird Care Rother & Hastings

Bluebird Care Lewes District, Brighton & Hove

Bluebird Care Eastbourne & Wealden

Bluebird Care Eastbourne & Wealden

Bluebird Care Lewes District, Brighton & Hove

Bluebird Care Lewes District, Brighton & Hove

Bluebird Care Lewes District, Brighton & Hove

Bluebird Care Eastbourne & Wealden

Bluebird Care Eastbourne & Wealden

Bluebird Care Eastbourne & Wealden

Bluebird Care Eastbourne & Wealden

Bluebird Care Eastbourne & Wealden

Bluebird Care Lewes District, Brighton & Hove

Bluebird Care Lewes District, Brighton & Hove

Bluebird Care Rother & Hastings

Bluebird Care Lewes District, Brighton & Hove

Awards / Recognitions (2)

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