Bluebird Care in Flintshire | 1 Home Care Provider

Review of
Bluebird Care Cheshire West & Flintshire
from Peter B (Brother of Client) published on 18 February 2025

Submitted via Website • Report

Overall Experience

My sister is provided with consistently excellent care by her carer and the backup that is provided by all the staff at Bluebird Care Cheshire West and Flintshire. I would highly recommend Bluebird for providing care services to anybody in need of care services.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you for taking the time to complete a review on behalf of the care we provide for your sister. We appreciate that you are not local and have the trust in the service we provide for her. We hope to continue to support her for many years to come. Thanks again.

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Review of
Bluebird Care Cheshire West & Flintshire
from David T (Client) published on 18 February 2025

Submitted via Website • Report

Overall Experience

I have had home care with Bluebird Care Cheshire West & Flintshire since September 2024. I was in a black hole and had a bad 2 weeks with my last service provider so I told them not to come to my house again, put another way I sacked them. Then I had a chat with Bluebird and I have not looked back.

I had nothing to look forward to but now I look forward to my carers coming every morning 7 days a week, nothing is too much trouble for them, they never ever rush me, we do it at my pace as I have heart failure, rheumatoid arthritis and COPD. I struggle with anxiety and depression, so almost everything I do now is a struggle.
But along came my angels without wings. I have my personal care creams and deodorants applied. Then downstairs and they make me a brew just as I like it. And then we have a good chat put the world to right. Nothing is too much trouble for these angels coming in and looking after my needs, but now I couldn't do without them. I would highly recommend Bluebird for the care I receive.
Thank you.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you for taking the time to complete such a detailed review for us, it really is appreciated. We are so pleased that we have been able to support you with such quality and huge improvements from your previous experience. Thank you also for the recommendation as this gives others the insight into the service we provide. We hope to continue to support you for the foreseeable future. I will make sure your compliments are passed over to the team. Thank you again.

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Review of
Bluebird Care Cheshire West & Flintshire
from S F (Daughter of Client) published on 18 February 2025

Submitted via Website • Report

Overall Experience

We have been delighted with the care Mum has received over the last year. Bluebird Carers are all very compassionate and skilled. They treat our mum with patience and respect, even when her behaviour can be quite challenging. They often go "the extra mile".
The management team in Chester are super.
They

are responsive and easy to contact. There is a very high level of professionalism.
We feel that Bluebird Care give the very best level of homecare and we have recommended their services, and friends and family in other parts of the country now use BB Care.
Thank you for all you do.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you so much for your detailed review, you are a great advocate for Bluebird Care! We are both proud and pleased to be able to offer our premium service to your Mum and that you recognise the dedication of the care team. I will make sure your compliments are passed on to the team. Thanks again for taking the time to complete this review, it is really appreciated.

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Review of
Bluebird Care Cheshire West & Flintshire
from J R (Daughter of Client) published on 14 October 2024

Submitted via Website • Report

Overall Experience

My parents and I have been very impressed with the service provided by Bluebird care. I asked Bluebird to meet my parents to explain what support could be provided. A staff member gave me an in depth report of the visit giving an account of how my parents responded and what could be arranged moving

forward. Since we assigned Bluebird to a weekly visit they have done excellent work supporting my dad who has dementia and assisting my mother. We would highly recommend their services to friends and family.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

First of all, thank you for taking the time to complete such a glowing review for us, it is appreciated. We are pleased that you have had such a positive experience with us and that you would recommend us. It is so important when someone is looking for care, the quality is validated by our customers and their families. Best wishes, Rebecca.

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Review of
Bluebird Care Cheshire West & Flintshire
from Jamie M (Client) published on 9 August 2024

Submitted via Website • Report

Overall Experience

Punctual and polite. They always make you feel at ease when with you, may have only been with them for a month or so, so would promote their services to other people who might need help in future for their care.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thanks for your review, we are pleased you have been impressed with the support you have received so far. I am sure we will continue to build that trusting and professional relationship we have already started. Thanks again.

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Review of
Bluebird Care Cheshire West & Flintshire
from Ali O (Daughter of Client) published on 6 August 2024

Submitted via Website • Report

Overall Experience

We have been really pleased with the care provided by Bluebird Care. After several falls it was becoming increasingly difficult for our father to live at home on his own since none of us live in the immediate area. We had a live-in carer provided by Bluebird for two weeks which my father really enjoyed

in the end (he was a bit sceptical in the beginning!), he made progress getting back on his feet and felt much safer having someone around 24/7. After the live-in care period finished, we have had three visits per day organised by Bluebird. I can always see on an app what time visits are booked for, what is planned and what has been done which is extremely helpful. The carers are all lovely and the staff in the office are incredibly kind and helpful, just a phone call or email away and they always write back immediately if there are questions or queries. It's very easy to adapt the care schedule. I thoroughly recommend Bluebird.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you for taking the time to complete this fantastic review. We are pleased you have experienced such quality care from all of our team, especially when you live so far away! We will continue to care for your father, keep regular communication with you all and amend his care plan according to his needs. Thanks again for spending the time to complete this review.

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Review of
Bluebird Care Cheshire West & Flintshire
from Claire D (Client) published on 31 May 2024

Submitted via Website • Report

Overall Experience

I am very pleased with the service I receive Monday to Friday, I have the same girl every day and she is always on time. I have no hesitation in recommending the company to anybody at all and have already done so.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you for taking the time to complete this review for us, we really do appreciate it. We are so pleased that you are happy to recommend us. Thanks again.

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Review of
Bluebird Care Cheshire West & Flintshire
from Candice R (Daughter of Client) published on 8 May 2024

Submitted via Website • Report

Overall Experience

I cannot commend Bluebird Care agency enough, I know for a fact that Mum would not be in her own home now if it wasn’t for all the love and fabulous care Mum has received. This stems from management to carers. They look after Mum like they would their own mum and as a nurse myself, I know this is hard

to come by. Even my mum’s little dog is loved and looked after care by the lovely care staff. I can’t thank Bluebird enough, keep doing what you are doing! You are all amazing.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you so much for taking the time to complete this review and for the kind words. I will ensure that these are passed to the team also. We are so pleased that you can see the quality of care we deliver to your mum and understand the value it brings. Thanks once again.

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Review of
Bluebird Care Cheshire West & Flintshire
from Ellidy O (Daughter of Client) published on 8 May 2024

Submitted via Website • Report

Overall Experience

I can highly recommend Bluebird Care. They have been outstanding looking after our mum. They are kind, thorough, compassionate and they look after our mum so well when we can’t be there for her. I, myself, deal with a lot of care companies in my own role and I have to say that Bluebird Care is the best

that I have ever dealt with.
They go above and beyond. We’ve had some difficulties with Mum and they have been utterly amazing, both carers and management alike and I cannot praise their kindness and professionalism enough.
If you need someone to be there for your loved one, these are the people to turn to.
A million thank yous to you all.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

What a wonderful review! Thank you so much for taking the time to complete it and the fantastic comments, I will be sure to share them with the team. It is pleasing to see that you understand the efforts we go to, to support your mum and appreciate it. We aim to deliver a high standard of care always. Thanks, once again, for your review.

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Review of
Bluebird Care Cheshire West & Flintshire
from D P (Daughter of Client) published on 12 April 2024

Submitted via Website • Report

Overall Experience

My late father, who passed away in February, had the services of Bluebird Care for several years. We got to know individual carers very well which is a great bonus, particularly to elderly people in terms of reassurance and familiarity. Carers were always kind, considerate, empathetic and reliable.

My mother continues to have Bluebird 'sitters' several times a week and she enjoys chatting to them. They show an interest in each client, which is so important. Thank you.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you for taking the time to complete a review for us. I know that all the carers were very fond of your father and really cared for him over the years. We are pleased to continue to support your mum and are glad you both appreciate the time. Best wishes.

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Review of
Bluebird Care Cheshire West & Flintshire
from Suzanne L (Daughter of Client) published on 16 January 2024

Submitted via Website • Report

Overall Experience

We have been very happy with the care provided for my mother by Bluebird Care and she always looked forward to the carers’ visits.
I found the office staff pleasant and quick to our requests and concerns.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you for your lovely response. It was a pleasure caring for your Mum and we are glad it gave you and your brother peace of mind knowing she was being well cared for whilst you both live a distance away. Best wishes Rebecca.

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Review of
Bluebird Care Cheshire West & Flintshire
from J E (Cousin of Client) published on 6 December 2023

Submitted via Website • Report

Overall Experience

The moment my elderly cousin needed care and I had got in touch, the efficiency of setting a plan up was really good. Cannot fault the company as has helped make a difficult situation a lot easier and we fully trust company with our cousin's care, also our cousin really enjoys their visits so it's a

win-win. Thank you.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you so much for taking the time to complete this five star review for us. I know the team work so hard in ensuring the set up is a smooth and seamless one. We are so pleased you feel that you can trust us to take care of your elderly cousin and that they are already enjoying and looking forward to the visits. I will pass on your lovely comments to the team, thank you.

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Review of
Bluebird Care Cheshire West & Flintshire
from Rosemary M (Daughter of Client) published on 6 December 2023

Submitted via Website • Report

Overall Experience

We are delighted with the carers who visit us. They are understanding of our needs and are kind and professional in their duties. They form a good relationship with ourselves. They have never missed a visit and have always delivered what they promised. I have no problem recommending them for your needs.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you so much for your 5 star review, it really means a lot. It is lovely to read that you also believe the carers to be professional and kind, they are our pride and joy. Thank you also for your recommendation, that is great for other families to read as it is heartfelt. Thanks again. Rebecca, Director.

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Review of
Bluebird Care Cheshire West & Flintshire
from A M (Son of Client) published on 18 September 2023

Submitted via Website • Report

Overall Experience

My mother was able to continue to live in her own home with kind and compassionate care on her daily care visit up until a fall resulted in her having to go into nursing care. The family are so very grateful for the extra months she was able to have at home.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you so much for taking the time to complete this review for us. It is lovely to hear that we were able to help your Mum stay at home for as long as possible. We wish her well in the new phase of her life journey. Thank you once again. Rebecca

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Review of
Bluebird Care Cheshire West & Flintshire
from J B (Daughter of Client) published on 31 August 2023

Submitted via Website • Report

Overall Experience

Mum has two live-in carers via Bluebird Care Cheshire West & Flintshire who work on a rota basis.
We have been using Bluebird Care since January 2023 and the company has now sourced two regular, reliable and kind carers.
Each of the two carers brings their own personality to their caring role and

I feel that I can trust each of them completely with the safety and well-being of Mum which in turn gives me freedom to continue with my own job and daily activities.
Mum has dementia however both carers ensure Mum never feels alone and by doing activities and engaging in natural conversation with her, I feel this has had a positive impact on Mum’s overall mental well-being.
On occasions when I’ve had any queries about care in general terms, I would say that Bluebird Care has listened and responded appropriately and in a timely manner.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you for taking the time to complete such a great review. It is great to hear that the care team are having a positive impact on your mum, that is what we hope to achieve. We are also pleased that having two carers has meant meaningful and trusting working relationships have been formed allowing for bespoke and person-centred care to be delivered. Thank you again for your time in reviewing us.

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Review of
Bluebird Care Cheshire West & Flintshire
from Delyth G (Niece of Client) published on 25 August 2023

Submitted via Website • Report

Overall Experience

Bluebird Care Cheshire has made a difficult time easier. They have given me peace of mind by providing live-in carers for an elderly aunt. They were very efficient and professional, handling all situations with care and concern for their client. If I needed to contact them at any time someone was always

available to offer guidance and support.
My aunt was able to remain in her own home, with excellent care. The carers were always approachable and made contact on a very regular basis to discuss their client's needs with me. I am lucky to have found an agency that gave a first-class service from start to finish. I would recommend them to others in a similar situation who need to provide extra help and support for loved ones in their own homes.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you so much for taking the time to write such a detailed review. I will share your comments with the team that supported your aunt; they will really appreciate your kind words. As Director, it makes me so proud to know that families have been pleased with the high standard of service we offer. We wish you and your family well. Thank you again.

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Review of
Bluebird Care Cheshire West & Flintshire
from Lancelot H (Husband of Client) published on 17 July 2023

Submitted via Website • Report

Overall Experience

Have been using the services of Bluebird Care Cheshire West and Flintshire for over 2 years now initially for companionship but have more recently included some personal care and household duties. Have to say we are more than happy with their service and the support they give.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you, Lancelot, for your kind words. You also care for your lovely wife so wonderfully, she is lucky to have you! As you know we are there to support in whatever capacity and especially as needs change. Thanks again for taking the time to give us a review, it is appreciated.

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Review of
Bluebird Care Cheshire West & Flintshire
from Christine R (Wife of Client) published on 24 May 2023

Submitted via Postal Card • Report

Overall Experience

The satisfactory scores I have given in no way reflect the work done by all the carers, some of the staff are excellent.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you for taking the time to complete a review for us. I will contact you to understand your comment further and discuss the ratings. Thank you once again.

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Review of
Bluebird Care Cheshire West & Flintshire
from Alan W (Son of Client) published on 13 March 2023

Submitted via Website • Report

Overall Experience

We as a family employed Bluebird Care Cheshire West & Flintshire on a live-in care package lasting for nearly three years. My father required various degrees of care which the Bluebird staff altered to suit as required on short notice during the pandemic, sometimes involving total suspension of service

while hospital visits occurred. The carers were all well-trained, professional, caring and respectful of my father's needs.
During the final year dementia, memory loss and mobility problems increased which the carers adapted to brilliantly, which gave me confidence the team were in control and with that in mind I would totally recommend the Bluebird team to anyone in a similar situation. I would like to thank everyone involved and keep up the good work.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

What a lovely review, thank you Alan. It was an absolute pleasure caring for your father over the years. We are pleased we were able to support him along his journey and adapt to his changing needs with such professionalism. You certainly are an advocate for live in care and indeed of Bluebird Care. Best wishes and thanks again.

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Review of
Bluebird Care Cheshire West & Flintshire
from A C (Son of Client) published on 15 December 2022

Submitted via Website • Report

Overall Experience

My elderly mum received care from Bluebird Care over a period of four years which included the challenges and restrictions of the pandemic. The staff provided a reliable and caring service without which my mum would have been unable to continue to live independently in her own home.

Reply from Rebecca Zartarian, Director at Bluebird Care Cheshire West & Flintshire

Thank you for your review. We wish your mum well in her new provision. Glad we did such a great job over the time we cared for her.

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Home Care Provider Owned by Bluebird Care in Flintshire

Bluebird Care Locations in Flintshire (1)

Bluebird Care Reviews in Flintshire (62)

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

Bluebird Care Cheshire West & Flintshire

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