Bluebird Care in Glasgow City | 1 Home Care Provider

Review of
Bluebird Care Glasgow South
from Monica G (Client) published on 7 March 2025

Submitted via Postal Card • Report

Overall Experience

I personally like the variety of staff provided
they have various attributes. - make curry.
prepare meals cut vegetables for soup. hoover and wetmop floor.

Reply from Jane Perry, Director at Bluebird Care Glasgow South

Thank you for your kind words and for taking the time to share your experience with us. We are delighted to hear that you appreciate the variety of skills our dedicated team brings to your care. At Bluebird Care, we pride ourselves on delivering person-centred support that makes a real difference in peoples daily liveswhether thats preparing a comforting meal, keeping your home fresh and tidy, or simply being there with a friendly smile.Your feedback means so much to us, and were grateful for the opportunity to support you. If theres anything more we can do to enhance your experience, please dont hesitate to let us know.

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Review of
Bluebird Care Glasgow South
from Andy S (Son of Client) published on 21 January 2025

Submitted via Website • Report

Overall Experience

All the carers are brilliant. Very friendly, pay attention to detail. It's a good company, together with helping to keep my mum safe.
I trust them to look after my mum and have her best interests at heart.
My mum really looks forward to her time out each week when she goes to the shops.

Reply from Jane Perry, Director at Bluebird Care Glasgow South

Thank you so much for your wonderful 5-star review. We are delighted to hear that your mum is enjoying her time with us, especially the weekly outings to the shops! It's fantastic to know that you trust our carers to look after her and that you feel we are truly supporting her well-being. Our team works hard to ensure every detail is taken care of with kindness and respect, and it's heartwarming to hear that it's making a difference for your mum. Thank you again for your kind words and for choosing Bluebird Care. We are so proud to be a part of your mum's care journey.

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Review of
Bluebird Care Glasgow South
from C C (Daughter of Client) published on 14 August 2023

Submitted via Postal Card • Report

Overall Experience

Mum reports she has felt cared for, listened to, supported and safe with her carers from Bluebird. Also stated she has not felt "rushed" to complete her tasks, enjoying their company and chat.
I felt her carers were especially good at helping to create and maintain a homely atmosphere while respecting

her space.
The management team were always on hand with information and advice, providing a flexible, person-centred care plan and responding quickly to any concerns raised.
One improvement would have been to be able to provide visit times in line with the usual routines Mum had for meals and medications. Unfortunately, as widely reported, there is a chronic shortage of care staff all over the country, and this is not a reflection of the overall care provided by all Bluebird staff involved in Mum's care.
We are both very appreciative and thankful for all your help and support.

Reply from Nicole Clarke, Marketing Manager at Bluebird Care Glasgow South

Thank you very much for taking the time to leave us a review. We're delighted to hear that both you and your mum are happy with the care our team delivers. We continually look for how we can make improvements, as delivering high-quality, person-centric home care is at the forefront of everything we do.

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Review of
Bluebird Care Glasgow South
from Huntly N (Client) published on 27 April 2023

Submitted via Postal Card • Report

Overall Experience

I find Bluebird Care very efficient and they stick to the appointed arrival time sharply within road traffic limitations. The staff are pleasant and cheerful and mannerly. They carry out the job in hand.

Reply from Jane Perry, Director at Bluebird Care Glasgow South

Thank you for your kind words and positive review. Your feedback inspires us to continue delivering excellent care and exceeding expectations. We are grateful for your support and trust in us and will share this with all the team involved in your care.

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Review of
Bluebird Care Glasgow South
from D G (Client) published on 3 October 2022

Submitted via Postal Card • Report

Overall Experience

I personally think it is outstanding. The kindness, the service is wonderful I have told everyone I know how wonderful Bluebird is I am wonderful. I am so impressed with the knowledge and kindness these young girls have.
I am impressed how management step up and help out whenever needed.

Reply from Jane Perry, Director at Bluebird Care Glasgow South

We are absolutely delighted to receive your 5 star review. This means so much to all the team involved in organising and delivering your care and will be shared with them right away. Gratefully yours.

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Review of
Bluebird Care Glasgow South
from Roy S (Client) published on 3 October 2022

Submitted via Postal Card • Report

Overall Experience

We are delighted with the support we get from both the supervisor and carer every week.

Reply from Jane Perry, Director at Bluebird Care Glasgow South

Thank you so much for your five-star review. This means so much to us and will be shared with the whole team.

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Review of
Bluebird Care Glasgow South
from Christine M (Client) published on 8 September 2022

Submitted via Website • Report

Overall Experience

Bluebird Care is a friendly and supportive team. The carers are excellent and I enjoy their company. They treat me with respect and help me with personal matters if I ask. Recently when I've been upset they have listened and helped me to process situations occurring in my life. The office staff are

really helpful and although they are very busy they take the time to listen to any suggestions or concerns I have. They try to accommodate me if there are any changes to my schedule and try to allocate the carers that I like.
I feel very looked after and I'm thankful for their help and support.

Reply from Jane Perry, Director at Bluebird Care Glasgow South

We really appreciate you taking the time to review our service and are pleased that you have rated us so highly. Your kind words will be shared with all of the team as we know how much this means to everyone involved in your care.

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Review of
Bluebird Care Glasgow South
from J M (Son of Client) published on 28 March 2022

Submitted via Website • Report

Overall Experience

Bluebird has provided my Mum with essential care over the last 12 months. Despite the ongoing care crisis and pandemics, Bluebird has met our developing care needs. The carers and back-office team are all-stars.

Reply from Jane Perry, Director at Bluebird Care Glasgow South

Thank you for taking the time to leave a review. We are dedicated to continuously improving our practice and your feedback is highly valued. We have shared your comment with everyone involved in mum's care and they are delighted with this recognition, so thanks again.

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Review of
Bluebird Care Glasgow South
from C B (Wife of Client) published on 21 March 2022

Submitted via Website • Report

Overall Experience

Bluebird has been caring for my husband since 2017. He was diagnosed with Alzheimer´s so he has been needing more and more support. Now he gets support four times a day from two carers each visit. They are so good and nice. Also, the office staff is very helpful and kind. I am so happy we are Bluebird

customers. A big Thank you.

Reply from Jane Perry, Director at Bluebird Care Glasgow South

Thank you very much for taking the time to leave us this 5-star review. Your views are very important to us and we pass all comments on to the team.

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Review of
Bluebird Care Glasgow South
from Alison H (Friend of Client) published on 21 March 2022

Submitted via Website • Report

Overall Experience

I have Power of Attorney for my friend and we have used Bluebird for some 6 years. Management has always been helpful but over the past year, when Management changed, the Manager who has dealt with me could not have been more helpful or understanding. At no time did she give the impression that we

were asking unreasonable questions. My friend has now gone into full-time care and the Manager has been so very very helpful to me during the weeks when I've been looking for a suitable Care Home and the transition. She is a credit to Bluebird. Over the years the Carers who have come to offer personal care and social visits with my friend have without exception been so very caring, understanding, courteous and altogether met the needs of my 91-year-old friend. They have allowed her to keep her dignity and have become friends. Although my friend is now in full-time care I hope to continue using Bluebird for social visits for her. I could not recommend Bluebird more highly.

Reply from Jane Perry, Director at Bluebird Care Glasgow South

Thank you very much for taking the time to leave us this 5-star review. Your views are very important to us and we pass all comments on to the team.

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Review of
Bluebird Care Glasgow South
from Rosalind G (Daughter of Client) published on 16 March 2022

Submitted via Website • Report

Overall Experience

Although I posted a review here in Oct 21, I wanted to praise Bluebird again for the continuing excellent care given to mum. There have been very many issues to deal with regarding mum and they have dealt with them all so professionally. The Bluebird staff, whether in the office or caring, always

aim to give great care, often in challenging circumstances. They always keep me informed if needed as I don't live nearby. The carers are wonderful ladies, and my mum speaks highly of them all. Also, I love the fact that I can log on to the app and check how mum is without having to bother Bluebird directly. Definitely recommend them. How care should be.

Reply from Jane Perry, Director at Bluebird Care Glasgow South

Thank you so much for taking the time to review our service again. We are proud as punch to maintain our high standards despite what is thrown at us. Your comments have been passed on to mum's care team.

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Review of
Bluebird Care Glasgow South
from C C (Son of Client) published on 3 March 2022

Submitted via Website • Report

Overall Experience

Very professional service with great communication at all times. Easy to tailor the service to changing circumstances.
Carers are very efficient, friendly and quickly built up a rapport with clients.

Reply from Jane Perry, Director at Bluebird Care Glasgow South

Thank you so much for your kind words and review. These have been passed on to everyone involved in delivering the care and always gratefully received.

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Review of
Bluebird Care Glasgow South
from Sheila M (Power of Attorney of Client) published on 3 March 2022

Submitted via Website • Report

Overall Experience

There are a number of points I would like to highlight regarding the excellent care from Bluebird.
The Carers who visit have built up an excellent relationship with my friend (who I have power of attorney for). My friend looks forward to one of the carers in particular visiting. She spends time

with her, helping her in many different ways, from clearing out piles of hoarded papers to helping my friend with recording her many memories. They seem to have built up a very positive relationship. I would say that both carers have my friend's welfare genuinely at heart. They are kind, caring and carry out all tasks carefully and with attention to my friend's needs. Over the past number of months, there has been a change in management. I would like to give my appreciation to the manager. I feel confident that I can contact her anytime, to discuss my friend or make other arrangements. Communication has been very, very good and I am kept up to date at all times.

Reply from Jane Perry, Director at Bluebird Care Glasgow South

Thank you so much for your kind review and words. It's really important to us that our customers have their views heard, and to get 5/5 in all aspects, is the reason why we love what we do.

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Review of
Bluebird Care Glasgow South
from J C (Daughter of Client) published on 15 April 2021

Submitted via Website • Report

Overall Experience

Bluebird Care Glasgow South have been extremely helpful to accommodate all of my mother's needs. She is elderly and feels comfortable with her carers who she really likes. The carers are lovely and alert us to any additional needs for my mum. The office staff are also extremely approachable, flexible

and helpful. They listen to the clients and try to ensure that all their requests are implemented.

Reply from Jane Perry, Director at Bluebird Care Glasgow South

Thank you so much for taking the time to write this review and for speaking with our Supervisor afterwards. We are delighted you are so happy with our flexible service and appreciate filling these forms can sometimes be baffling. We look forward to continuing to care for your mother for many years to come.

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Review of
Bluebird Care Glasgow South
from Shona P (Daughter of Client) published on 8 March 2021

Submitted via Website • Report

Overall Experience

Bluebird Care have been providing a service to my father since October 2020. We are extremely pleased with the service, all staff have provided a caring and compassionate service. My father is able to stay in his own home and keep his independence. He looks forward to seeing all of the staff that support

him, they brighten up his day. Staff have gone above and beyond their remit, their kindness is heartwarming. It gives me peace of mind to know he is being well cared for. Thank you to all the staff, you do an amazing job.

Reply from Jane Perry, Director at Bluebird Care Glasgow South

Thank you so much for these lovely words and we are pleased your father looks forward to the carers coming. We agree they all do an amazing job and it's made so much more worthwhile when they get excellent feedback such as yours. We will be sure to pass this on. Thanks again.

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Review of
Bluebird Care Glasgow South
from Claire W (Client) published on 5 March 2021

Submitted via Website • Report

Overall Experience

All then carers have been lovely! Having a particularly challenging time at the moment, and couldn't manage without help to do basic tasks such as eating, going to the toilet and bathing. Also, it's nice to have company.

Reply from Jane Perry, Director at Bluebird Care Glasgow South

Thank you so much for taking the time to submit a review. This is really invaluable, and we always ensure it's passed on to the care team who do such a wonderful job. We are so pleased you are enjoying the company too.

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Review of
Bluebird Care Glasgow South
from Lesley (Daughter of Client) published on 3 March 2021

Submitted via Website • Report

Overall Experience

Bluebird has been an invaluable help over the last year during this covid period when I have been personally unable to travel to visit my parents as often as I would normally. It eases the worry knowing that they will be taken to all appointments that come up and visited in their home to make sure all

is well. Communication is always easeful and carers friendly helpful and capable.

Reply from Jane Perry, Director at Bluebird Care Glasgow South

We are so thrilled to receive your review of our service for your parents. This really means a lot to everyone in the Team here at Bluebird Care.
Not missing vital appointments is one of the keys to successfully keeping people at home independently and knowing that you are at ease whilst unable to travel during lockdown pleases us greatly too.

Thank you for taking the time to write this review. Your kind words will be passed on to all of the team involved.

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Review of
Bluebird Care Glasgow South
from Dorothy G (Daughter of Client) published on 6 January 2021

Submitted via Website • Report

Overall Experience

Bluebird are very easy to communicate with. They listen carefully to concerns or requests and always strive to meet needs and match carers to clients. The carers are very pleasant, caring, discreet and only too happy to do anything asked of them. Our experience of dealing with Bluebird has been very

positive. I have already recommended them to an elderly family friend and would not hesitate to do so again to anyone else. Thank you!

Reply from Jane Perry, Director at Bluebird Care Glasgow South

Thank you so much for our 5-star review, Dorothy. This means a lot to us and helps others decide when choosing care for a loved one. We are so pleased to be able to support your mum to remain independent at home. Your recommendations are highly valued as word of mouth is better than any advert we may place. Thanks again.

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Review of
Bluebird Care Glasgow South
from Frances T (Daughter of Client) published on 25 June 2020

Submitted via Website • Report

Overall Experience

Bluebird Care provided care for my 91-year-old mother after she moved into sheltered housing accommodation, a few days before Lockdown. The service was only to be provided for a twelve-week period for my mum before being changed over to East Renfrewshire. They were truly amazing and I cannot fault them

in any way. My mum was obviously in a very strange environment, to begin with, and the carers were very reassuring to her. My mum felt respected, well cared for and always said ‘they’re all lovely lasses’.
I have no hesitation in recommending Bluebird Care to others.

Reply from JOHN PERRY, Director at Bluebird Care Glasgow South

Thank you for your wonderful review on behalf of your mother. All the staff involved are thrilled that their efforts have been recognised and your mother enjoyed her visits.
Comments like these, make our jobs so worthwhile.

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Review of
Bluebird Care Glasgow South
from N S (Daughter of Client) published on 29 April 2020

Submitted via Website • Report

Overall Experience

The carers I have coming in to get mum up in the morning and washed and ready for bed at night are very professional and also caring. They work around mums specific needs very well. They are friendly and get on well with mum and also the rest of my family. I couldn't fault them at all. The office also

responds to any changes or questions I have promptly.

Reply from JOHN PERRY, Director at Bluebird Care Glasgow South

Delighted that you are happy with the service, especially at this most difficult and challenging time. All the staff involved will be thrilled to know of your very kind review.

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Home Care Provider Owned by Bluebird Care in Glasgow City

Bluebird Care Locations in Glasgow City (1)

Bluebird Care Reviews in Glasgow City (40)

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

Bluebird Care Glasgow South

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