Bluebird Care in Gloucestershire | 2 Home Care Providers

Review of
Bluebird Care Stroud & Cirencester
from G L (Daughter of Client) published on 8 January 2024

Submitted via Website • Report

Overall Experience

The service provided by Bluebird for my dad was caring, compassionate and professional and enabled him to stay at home amongst his family during his final days. We were very grateful that they went out of their way to organise support when we needed it so urgently and at such a difficult time.

Reply from Gareth Powick, Director at Bluebird Care Stroud & Cirencester

Thank you for taking the time to pass on your thoughts and feelings to us. It was a privilege to support your family at a challenging time, and we are glad that we were of some assistance.

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Review of
Bluebird Care Gloucestershire North
from Tony H (Son of Client) published on 13 December 2023

Submitted via Website • Report

Overall Experience

My parents were both diagnosed with dementia at the same time two years ago. They soon progressed to the stage where they needed to be in a home, or to have live-in care.

They wanted to stay at home as long as possible so we started a live-in arrangement with a different agency and had huge difficulties.

We

then switched to Bluebird Care Gloucestershire North and it made all the difference. They enabled Mum and Dad to enjoy two more years at home together. The difference in the quality of care and professionalism of the management was astounding.

The management are very easy to contact, responsive and understanding.

All of the carers were high-quality. It was very helpful to be able to discuss Mum and Dad's progress and needs with them.

I highly recommend Bluebird Care Gloucestershire North.

Reply from Gareth Powick, Director at Bluebird Care Gloucestershire North

Dear Tony,

We really appreciate you taking the time to share your experience with us! We're delighted to have been a part of providing care for your parents. It warms our hearts to know that our team's dedication made a significant difference in enabling your parents to cherish those extra years together at home.

Thank you for recommending Bluebird Care. It's our continuous commitment to provide exceptional care and support to families like yours. Should you ever need anything in the future, please don't hesitate to reach out.

Kind regards.
Bluebird Care Gloucestershire North, Stroud & Cirencester

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Review of
Bluebird Care Gloucestershire North
from A O (Daughter of Client) published on 25 October 2023

Submitted via Website • Report

Overall Experience

Amazing staff and amazing care. Nothing was too much trouble, always professional and courteous and treated Mum with the greatest dignity. The support for my mum and myself was priceless and I always knew Mum was being well cared for. If I ever had a query, the Office Staff were always there to help.

Unfortunately, my mum has had to go into residential care and I know Mum will miss the girls. I would thoroughly recommend Bluebird to anyone looking for care.

Reply from Gareth Powick, Director at Bluebird Care Gloucestershire North

Hello,
Thank you so much for reviewing us. Our team takes great pride in providing an excellent customer experience, keeping people safe and happy in their homes and we're glad you feel we do this well!
If we can be of any help in the future, please do let us know.

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Review of
Bluebird Care Stroud & Cirencester
from Andrew W (Son of Client) published on 17 May 2023

Submitted via Website • Report

Overall Experience

Have found Bluebird to be very professional and have given my mother who suffers from Alzheimer's time to enjoy some of her day. The carers are cheerful and always lift up her spirits when she feels down.
The level of care is also very good. I have worked in the case profession most of my life and

am impressed with their professional approach to their work without losing that personal, friendly touch so important in this line of work.
I can recommend this care provider without doubt and hope to continue having them until there will be no more need.

Reply from Gareth Powick, Director at Bluebird Care Stroud & Cirencester

Dear Andrew, thank you for taking the time to share your experience with us. We are thrilled to hear that you have been satisfied with the care that we have provided. Your feedback means a great deal to us, as it serves as a valuable reminder that we are fulfilling our mission of delivering exceptional care to our customers.
Thank you once again for choosing Bluebird Care Stroud and Cirencester. We look forward to the visits.
Take care.

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Review of
Bluebird Care Stroud & Cirencester
from N J (Wife of Client) assisted by family/friend published on 17 May 2023

Submitted via Postal Card • Report

Overall Experience

We are very pleased with the care provided by Bluebird. All the carers are kind and attentive and they provide an excellent service. We are impressed by their attention to detail of the daily routine. Our main adjustment to having carers has been getting used to the very early start (7am) and we are

waiting on starting at a later time.

Reply from Gareth Powick, Director at Bluebird Care Stroud & Cirencester

Hello, thank you so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their homes and we're glad you feel we do this well.
We're looking forward to your next visit with us!
Kind regards.

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Review of
Bluebird Care Stroud & Cirencester
from Paul C (Client) published on 16 May 2023

Submitted via Postal Card • Report

Overall Experience

Quality care and remarkable punctuality.

Reply from Gareth Powick, Director at Bluebird Care Stroud & Cirencester

Hi Paul, we are delighted to see this rating! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their homes and we're glad you feel we do this well.
Take care!

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Review of
Bluebird Care Stroud & Cirencester
from Christopher B (Brother of Client) published on 14 May 2023

Submitted via Postal Card • Report

Overall Experience

Very caring and professional.

Reply from Gareth Powick, Director at Bluebird Care Stroud & Cirencester

Hi, thank you so much for rating us! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their homes and we're glad you feel we do this well!
Kind regards.

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Review of
Bluebird Care Gloucestershire North
from A M (Client) published on 23 April 2023

Submitted via Postal Card • Report

Overall Experience

The care staff always arrive at their allotted times, they are all friendly and all are well trained and know how to use my equipment. They all know how to cook my tea. I feel very secure in their hands when I am hoisted from place to place.

Reply from Gareth Powick, Director at Bluebird Care Gloucestershire North

Hello, You have really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to review us.
We look forward to our next visit! Take care.
Kind regards.

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Review of
Bluebird Care Gloucestershire North
from E M (Daughter of Client) published on 15 April 2023

Submitted via Postal Card • Report

Overall Experience

All of the carers are very polite and helpful to my mum and myself.

Reply from Gareth Powick, Director at Bluebird Care Gloucestershire North

Hello, thank you so much for your feedback! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their home and we're glad you feel we do this well!
Kind regards.

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Review of
Bluebird Care Gloucestershire North
from Robin P (Wife of Client) published on 8 March 2023

Submitted via Website • Report

Overall Experience

Overall the care my husband has received has been excellent. As we have a carer come to allow me to leave the house for appointments, shopping etc. The one grumble I have is that the carer is often late, which can be a problem if I have an appointment. Although of course, I realise that it’s not always

possible for her to leave the previous client on the dot, I wonder if enough time is allowed for traffic, distance and so forth between jobs.

Reply from Gareth Powick, Director at Bluebird Care Gloucestershire North

Thank you for taking the time to review us; I'm glad your overall experience has been excellent. I'm sorry to hear the variances in your visit time cause you problems. I can see that the carer has been between 10 and 20 minutes late on 5 occasions in the last 3 months, which does meet the service level that we promised to achieve, but I will get someone to contact you to see if there is a way we can tailor things to make things better.
Kind regards.

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Review of
Bluebird Care Gloucestershire North
from Trish H (Daughter of Client) published on 29 December 2022

Submitted via Website • Report

Overall Experience

Bluebird helped to look after my Mum for many years, until sadly at 95 she had to go into hospital. The care given to her enabled her to stay in her own home for as long as she did which is what she wanted. They provided daily visits to my Mum to help with personal care, medication, meal preparation,

general well being and bedtime calls to ensure all was well and she was safe for the night. Along side this their support to me as her main carer was invaluable. When I was poorly myself they quickly stepped in with more visits giving me the chance to recuperate. Communication was brilliant and nothing ever seemed to much trouble. The way they operate is highly professional and they run a system which is easy to access so you can check visits and notes at any time. Happy, friendly carers is testament to the staff being treated well by the company. I cannot reccomend them enough.

Reply from Gareth Powick, Director at Bluebird Care Gloucestershire North

Hello Trish,
You've really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us! We hope to be of service to you again in the future.

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Review of
Bluebird Care Stroud & Cirencester
from Christina R (Daughter of Client) published on 14 December 2022

Submitted via Website • Report

Overall Experience

My experience of Bluebird Care has been excellent. The assessment process was in-depth and person-centred. The service was initiated very promptly and professionally. The care delivered to my father was compassionate and kind. The care team were supportive not only to my father but also to myself as

we entered his final days. My only regret was that we did not engage Bluebird sooner which would have enabled my father to build relationships with the team and get to know them properly. Each carer who visited treated my father with the utmost care and respect, the support of Bluebird meant that my father was able to end his days with dignity in his own home. Thank you.

Reply from Gareth Powick, Director at Bluebird Care Stroud & Cirencester

Hi Christina, thank you so much for taking the time to give us feedback. Our team takes pride in providing an excellent customer experience, and we're glad you feel we do this well! You really made our day today.

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Review of
Bluebird Care Stroud & Cirencester
from Stephen R (Nephew of Client) published on 8 December 2022

Submitted via Website • Report

Overall Experience

Our experience of Bluebird Care has been very positive throughout the period of 18 months when they cared for our aunt at home. All carers were engaging, kind, patient and professional. They handled difficult shifts when our uunt was angry, confused or anxious extremely well. The management of these

carers ensured a high level of consistency, with the same carers attending at least fortnightly and there was hardly any staff turnover. It meant so much to our aunt that she saw the same people over and again on three visits per day. The system allowed us to see the rota, the care plan and reports from each visit shortly after its conclusion. As our aunt became more confused, this was more and more important to us.

Reply from Gareth Powick, Director at Bluebird Care Stroud & Cirencester

Stephen,
Thank you for taking the time to provide feedback. The care staff who visited your aunt enjoyed the time they spent - even on the occasions when things were more challenging. It means a lot to them to know you are happy with the support we provided, I will make sure this is passed on to them.
Kind regards.

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Review of
Bluebird Care Gloucestershire North
from E C (Client) published on 1 September 2021

Submitted via Postal Card • Report

Overall Experience

Arrived on time, efficient, friendly, informative, explained items simply.
Went through 3 pages, most of which had not been correctly noted overall.

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Review of
Bluebird Care Gloucestershire North
from Jane B (Niece of Client) published on 6 July 2021

Submitted via Website • Report

Overall Experience

I’m so glad we have picked Bluebird Care again this time to look after my aunt who has Alzheimer’s. The care coordinator and her team have listened to our aunt's needs and given advice, support and guidance at an extremely stressful time for us all. I can’t thank them enough.

Reply from Tracy Morgan, Registered Care Manager at Bluebird Care Gloucestershire North

Thank you very much for your feedback. The team are always very happy to help where they can and it is a pleasure to care for your aunt.

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Review of
Bluebird Care Gloucestershire North
from Jane S (Daughter of Client) published on 6 July 2021

Submitted via Website • Report

Overall Experience

To date, I have been very pleased with the help and support that Bluebird Care staff have given me to set up and arrange the care package for my mother and, more importantly, the care, kindness and attention they give to my mother. They respond promptly to any messages I leave on the App and have responded

quickly and positively to my requests for additional support.

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Review of
Bluebird Care Gloucestershire North
from C A (Son of Client) published on 18 March 2021

Submitted via Website • Report

Overall Experience

The Team provided a good standard of care for my Mother whilst she adjusted to being less able to care for herself. I was able to book extra slots if available. I found contacting the office to discuss matters or with financial queries were resolved satisfactorily and promptly.

Reply from John Chambers, Managing Director at Bluebird Care Gloucestershire North

Thank you so much for rating us - our team takes pride in providing an excellent customer experience, keeping people safe and happy in their homes and we're glad you feel we do this well!

All the best,
Bluebird Care Gloucestershire North.

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Review of
Bluebird Care Stroud & Cirencester
from M P (Client) published on 12 March 2021

Submitted via Postal Card • Report

Overall Experience

I have been very pleased indeed with the Bluebird Care team following my hip operation and looked upon them more as friends who took such good care of me and would certainly recommend them as carers.

Reply from Tracy Morgan, Care Manager at Bluebird Care Stroud & Cirencester

Thank you for your lovely review and kind words. We are very pleased that you were able to form a strong relationship with your care team who all very much enjoyed their visits with you.

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Review of
Bluebird Care Stroud & Cirencester
from Elaine W (Daughter of Client) published on 12 March 2021

Submitted via Website • Report

Overall Experience

We choose Bluebird Care for my father 7-months ago, following his discharge from the hospital, at that time he required personal care.
The CQC ratings, friendliness and professionalism of the carers convinced us that we made the right choice.
We always wanted to ensure Dad had a quality of life

and was treated with dignity and respect. The carers exceeded our expectations so much so, that with their support - he now has domestic care rather than personal care. The continuity of staff means so much to Dad - knowing who is coming to each visit. I cannot thank them enough!

Reply from Tracy Morgan, Care Manager at Bluebird Care Stroud & Cirencester

Thank you so much for your lovely kind words. It has been a pleasure to provide support to your father. All of the care team very much enjoy their visits with him and we are very pleased that we have been able to support him to become more independent.

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Review of
Bluebird Care Stroud & Cirencester
from Graham S (Son of Client) published on 8 March 2021

Submitted via Website • Report

Overall Experience

I have been delighted with the care and support that we have received from Bluebird Care, who have been looking after my 88-year-old mother. The care staff are attentive and professional and the back-up they receive from the office team means that any concerns or potential issues are reported and followed-up

really quickly. This takes a huge load off the family as you can be confident that things are picked up and acted upon well before a potential issue becomes a problem.
I have no hesitation at all in recommending Bluebird Care.

Reply from Tracy Morgan, Registered Manager at Bluebird Care Stroud & Cirencester

Thank you so much for your very kind words. We have very much enjoyed supporting your mother and we will miss our visits with her. We wish her all the very best for the future.

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Home Care Providers Owned by Bluebird Care in Gloucestershire

Bluebird Care Locations in Gloucestershire (2)

Bluebird Care Reviews in Gloucestershire (53)

Bluebird Care Stroud & Cirencester

Bluebird Care Gloucestershire North

Bluebird Care Gloucestershire North

Bluebird Care Stroud & Cirencester

Bluebird Care Stroud & Cirencester

Bluebird Care Stroud & Cirencester

Bluebird Care Stroud & Cirencester

Bluebird Care Gloucestershire North

Bluebird Care Gloucestershire North

Bluebird Care Gloucestershire North

Bluebird Care Gloucestershire North

Bluebird Care Stroud & Cirencester

Bluebird Care Stroud & Cirencester

Bluebird Care Gloucestershire North

Bluebird Care Gloucestershire North

Bluebird Care Gloucestershire North

Bluebird Care Gloucestershire North

Bluebird Care Stroud & Cirencester

Bluebird Care Stroud & Cirencester

Bluebird Care Stroud & Cirencester

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