Home Care Provider Owned by Bluebird Care in Lanarkshire

9.3 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Bluebird Care in Lanarkshire

Only the locations & reviews in Lanarkshire for Bluebird Care are showing below.

View the details of all 184 locations (with 5654 reviews) owned by Bluebird Care

Bluebird Care Locations in Lanarkshire (1)

 

1 Home Care Provider owned by Bluebird Care in Lanarkshire

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Bluebird Care South Lanarkshire

117 Cadzow Street, Hamilton ML3 6JA 

9.7 19 reviews
"My 89-year-old mum still lives at her home while I live in Australia. She has only recently agreed to get homecare support and Bluebird…"   Read all 19 reviews

Bluebird Care South Lanarkshire is a home care service, which is registered to provide care and support to older people and adults with physical and/or sensory needs in their own homes and the wider community. They are part of an award-winning network… Read more about Bluebird Care South Lanarkshire

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Bluebird Care Reviews in Lanarkshire (19)

9.3
Bluebird Care has a Group Review Score of 9.3 (9.349) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.

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Review of

Bluebird Care South Lanarkshire

from Geri M (Daughter of Client) published on 2 July 2024
Overall Experience  Overall Experience 5.0 out of 5

My 89-year-old mum still lives at her home while I live in Australia. She has only recently agreed to get homecare support and Bluebird have been great. They quickly identified a home help slot and the future carer and district supervisor went to visit my mum prior to the first booked day. Things have
gone very well and my mum is very appreciative and looks forward to their visits. Bluebird has a thorough process. I completed a comprehensive form of my mum's background and medical situation. Given the time zone issue with Australia, the team there have been great at working things through with me. I can definitely recommend Bluebird South Lanarkshire team.

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Review of

Bluebird Care South Lanarkshire

from M H (Son of Client) published on 11 January 2024
Overall Experience  Overall Experience 4.0 out of 5

This is my first experience of enlisting the help of a home carer for my elderly mother. Bluebird Care have been very friendly and approachable to deal with on matters relating to my mother's care.
The admin staff listen to your needs and provide options to suit your requirements.
The care worker
who attends my mother is friendly and helpful, which gives us some more peace of mind.
I would recommend Bluebird Care on our personal experience so far.

Reply from Maurice Logie, Director at Bluebird Care South Lanarkshire

Thank you very much for taking the time to post a review of Bluebird Care. We are always keen to get feedback on what we do and will share these comments with the care staff who are looking after your mother.
Best Regards.


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Review of

Bluebird Care South Lanarkshire

from Angela B (Daughter of Client) published on 14 December 2023
Overall Experience  Overall Experience 5.0 out of 5

Following my mum having a very severe stroke, she needed assistance and care. A number of companies were appointed by the local authority and provided less than good services.
Bluebird are a breath of fresh air. The staff are patient, kind and helpful. They respect my mum’s wishes and dignity, ensuring
she is at the centre of their focus, when they come into her home. They communicate well and raise any concerns politely, i.e if she is running low on any medication etc.
They are attentive and show genuine concern when mum is unwell. I would recommend their services.

Reply from Maurice Logie, Director at Bluebird Care South Lanarkshire

Thank you for your kind words Angela - we really appreciate you recognising that the way we operate at Bluebird Care really makes a difference to our customers.


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Review of

Bluebird Care South Lanarkshire

from Janice T (Daughter of Client) published on 28 November 2023
Overall Experience  Overall Experience 5.0 out of 5

My 95-year-old mum sadly died in early November. She received three times per week care from the same Bluebird Care carer for a couple of years and I can honestly say they were friends. Her carer came at lunchtime, not only making meals my mum requested but also encouraging her to be a bit more adventurous
in her food choices. Mum’s carer always tidied up the dishes and they had great conversations together. I met Mum’s carer on a number of occasions and found her to be a warm, caring and very professional woman. Mum was extremely fond of her. As a family, we always felt we could relax about Mum knowing she was in this lady’s capable hands. I have also had, occasion, to speak to the staff in the Bluebird Care office and have found them all very efficient, helpful and caring. They phoned me regularly when Mum was in hospital to ask about her progress which was very much appreciated. If all the Bluebird carers are as good as Mum’s was then you must have a wonderful team. We cannot thank you enough.

Reply from Maurice Logie, Director at Bluebird Care South Lanarkshire

Many thanks for your review, Janice, it is wonderful to hear of the positive impact Bluebird Care had on your mum's quality of life. We will, of course, pass on your glowing report to our carer.


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Review of

Bluebird Care South Lanarkshire

from Lisa S (Cousin of Client) published on 17 November 2023
Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care came to my family's rescue and we are forever grateful. We live in America and my married cousins live in Scotland. Due to a medical emergency they had, we needed to seek out urgent care to assist them. After calling several health care agencies in Scotland, Bluebird Care was the only
one that responded and provided the desperately needed care for my cousins. They immediately jumped into action and were able to schedule two different caretakers to come out to their house and take care of them. The caretakers were absolutely wonderful! They helped prep meals, cleaned their house, made their bed, drove my cousins to very much needed doctor's appointments, helped groom their golden retriever and so much more. They were professional, punctual, friendly, caring, compassionate and very accommodating. We loved them so much that we have extended their services three times now until the new year. We cannot speak highly enough about this agency, they truly are absolutely amazing!

Reply from Maurice Logie, Director at Bluebird Care South Lanarkshire

Hi, many thanks for your great review and let me give special credit to my colleague who pulled all of this together. So glad it all worked out and Bluebird Care were able to help.


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Review of

Bluebird Care South Lanarkshire

from S M (Daughter of Client) published on 13 November 2023
Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care provides care and home support to my mum who was recently diagnosed with Lewy Body Dementia. This is a complex condition but with the carers' support my mum is able to lead an independent life in her own home. She enjoys their company and looks forward to their visits. The carers treat
her with dignity and respect and encourage her to make her own food choices. I would recommend Bluebird Care to other families seeking this support.

Reply from Maurice Logie, Director at Bluebird Care South Lanarkshire

Thanks very much for taking the time to write this review - we always pass on these comments to our carers who are the real "stars" of the business.


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Review of

Bluebird Care South Lanarkshire

from Linda K (Daughter of Client) published on 8 November 2023
Overall Experience  Overall Experience 5.0 out of 5

I can highly recommend Bluebird Care providers. My 95-year-old mum currently receives 7-day care three times per day. Bluebird Care providers are well-organised and provide a very efficient service. All staff are committed to their role - polite, professional, well trained, kind and respectful to my
mum. It really brightens up my mum's day chatting to the carers, and they have been a great support to me also.

Reply from Maurice Logie, Director at Bluebird Care South Lanarkshire

Many thanks for your kind words, Linda. It is a real boost for all of us at Bluebird Care to know that what we do is appreciated and recognised.


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Review of

Bluebird Care South Lanarkshire

from Ina B (Wife of Client) published on 4 August 2023
Overall Experience  Overall Experience 5.0 out of 5

We have had carers attend to my husband since November, and although it can be a bit overwhelming having carers coming in four times a day, they have shown compassion, and the level of care is very good. The carers become friends and even part of the extended family. I am so glad that we were allocated
Bluebird Care and can't thank them enough for all that they do to make my husband's life more comfortable.

Reply from Maurice Logie, Director at Bluebird Care South Lanarkshire

Many thanks for writing this review, Ina. It is so gratifying when we hear of success stories like this; as you know, we have passed on your comments to our Care Assistants.


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Review of

Bluebird Care South Lanarkshire

from A G (Daughter of Client) published on 14 March 2023
Overall Experience  Overall Experience 5.0 out of 5

We have a carer come and support our mum. She gets in shopping and is a wonderful help to us. She also checks Mum and cleans round. It’s a joy to know someone is going in to see her. We trust her with the money and in choosing appropriate meals. Highly recommend.

Reply from Maurice Logie, Director at Bluebird Care South Lanarkshire

Many thanks for taking the time to write this review. We are very glad to receive such positive feedback. Best Regar


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Review of

Bluebird Care South Lanarkshire

from Barbara D (Client) published on 10 March 2023
Overall Experience  Overall Experience 5.0 out of 5

I was extremely satisfied with the care provided by Bluebird Care. The staff were punctual, courteous, very professional in the care for myself. They prepared my breakfast and lunch and assisted with my personal care. They were never too busy to encourage me and answer any questions I had. I would thoroughly
recommend Bluebird Care to anyone needing assistance.

Reply from Maurice Logie, Director at Bluebird Care South Lanarkshire

Thank you so much for such a positive recommendation. We really appreciate you taking the time to write it.


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Review of

Bluebird Care South Lanarkshire

from M C (Daughter of Client) published on 27 January 2023
Overall Experience  Overall Experience 4.0 out of 5

I have mentioned before, my mother was never keen to have carers, but once she got to know the girls, she loves them coming and feels at home with them. They are friendly, on time and very knowledgeable and I feel they go the extra mile for her. The family have no complaints. I have recommended to many.

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Review of

Bluebird Care South Lanarkshire

from Ann E (Wife of Client) published on 13 January 2023
Overall Experience  Overall Experience 5.0 out of 5

I would like to thank Bluebird Care for everything they do on a daily basis for my dear husband. They make my husband a top priority. The level of care is excellent. They are so kind in their manner, everything is done efficiently with warmth and respect. My carers come in 4 times a day to attend to
my husband and I thought that would be difficult for me to deal with, but they all helped to put me at ease in my own home as they come and go. They really are an excellent help to me at this time as my husband's health deteriorates. Well done Bluebird Care - you're very much appreciated.

Reply from Maurice Logie, Director at Bluebird Care South Lanarkshire

Many thanks for taking the time to write this review of Bluebird Care - we make a point of passing on positive comments to our staff and will happily do so on this occasion.


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Review of

Bluebird Care South Lanarkshire

from James C (Son of Client) published on 9 January 2023
Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the level of care my father receives from Bluebird. The two carers who look after him do a wonderful job of looking after his health, both physical and mental, his meals, look after his daily needs and routines and also taking him out and about. We have peace of mind that he
is being well looked after and being properly cared for, with the added bonus that he can continue to live safely in his own home.

Reply from Maurice Logie, Director at Bluebird Care South Lanarkshire

Many thanks for taking the time to write this review. We are delighted that the live-in care package we provide has been such a success.


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Review of

Bluebird Care South Lanarkshire

from D R (Granddaughter of Client) published on 15 December 2021
Overall Experience  Overall Experience 5.0 out of 5

Bluebird has been a fantastic support for my grandfather.
They are extremely professional in all aspects.
They make him feel comfortable in his own home and provide a friendly carer who makes him feel like nothing is a hassle.
I’m so glad that we were able to have Bluebird Care for my grandfather
as he wants to be able to stay in his own home and they make this possible. Easing some of the stresses from our family, knowing someone will be there to have a chat and support him.
Thanks again.

Reply from Maurice Logie, Director at Bluebird Care South Lanarkshire

Many thanks for taking the time to post a review. We are delighted to hear that receiving help from Bluebird Care was such a positive experience.


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Review of

Bluebird Care South Lanarkshire

from Celia D (Daughter of Client) published on 17 September 2021
Overall Experience  Overall Experience 5.0 out of 5

My mum is 99 years old with dementia, l don’t know what l would do without the care of Bluebird ladies, they are amazing, so kind, gentle, considerate to my mum's needs, due to her illness she can be extremely difficult to handle but the ladies are well trained in dealing with this, they sing songs
mum likes and have fun with her to keep her calm, they are 150% dedicated to this job, l will never be able to thank them enough. Well done Bluebird ladies, love you all and thanks x

Reply from Maurice Logie, Director at Bluebird Care South Lanarkshire

Many thanks, Celia for your kind words, we have of course passed on your comments to the relevant staff.


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Review of

Bluebird Care South Lanarkshire

from Pam C (Daughter of Client) published on 6 August 2021
Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care has been a wonderful help to my parents as their circumstances have changed due to age and deteriorating health. The carer we have been allocated has been such a help and encouragement to them, she is a wonderful person to have around. It has given our family peace of mind when we know
she will be in helping them.

Reply from Maurice Logie, Director at Bluebird Care South Lanarkshire

Hi Pamela, many thanks for your comments. We appreciate the trust you have put in Bluebird Care and are gratified to see that it has been rewarded in the way you describe.
Best Regards.


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Review of

Bluebird Care South Lanarkshire

from Adrian B (Son of Client) published on 5 June 2021
Overall Experience  Overall Experience 5.0 out of 5

A companion nurse comes to visit my mum, who has a form of dementia, twice a week. My mum really looks forward to the visits and considers the nurse a friend. The carer has gone out of her way to do lots for my mum and regularly lets me know how visits are and how my mum is. I live a long way away
and don't know how we'd cope without the wonderful help of Bluebird Care.

Reply from Maurice Logie, Director at Bluebird Care South Lanarkshire

Many thanks for your kind words Adrian - we are very glad to hear about the difference Bluebird Care have made to your mum's quality of life.


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Review of

Bluebird Care South Lanarkshire

from Sheena C (Daughter of Client) published on 18 May 2021
Overall Experience  Overall Experience 5.0 out of 5

My father and his wife, who has Alzheimer’s, had a weekly visit for companionship and domestic help. They looked forward to the visits. They were supported extremely well, and the family felt confident that during these visits, they were in good hands.

Reply from Andrew Scott, Coordinator at Bluebird Care South Lanarkshire

Thank you so much for taking the time to leave an amazing review for us. Take care.


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Review of

Bluebird Care South Lanarkshire

from Drew H (Son of Client) published on 18 May 2021
Overall Experience  Overall Experience 5.0 out of 5

Carers visit Mum 4-times/day over the past 2-years or so. The care staff are excellent and no hesitation in recommending. Service delivered is reliable and as scheduled.
We have had some discussion with managers about the level of care and schedule, but that is to be expected.

Reply from Andrew Scott, Coordinator at Bluebird Care South Lanarkshire

Thank you so much for the lovely review. We really appreciate you taking the time to do this for us. Take care.


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Awards / Recognitions (2)

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