Bluebird Care in Lancashire | 3 Home Care Providers

Review of
Bluebird Care Burnley & Pendle
from Janet B (Client) published on 18 February 2025

Submitted via Website • Report

Overall Experience

All the girls have plenty of patience with me and always do things with dignity and a smile. I would highly recommend Bluebird Care to all friends and family, the service you offer is second to none. After coming out of a care home, I was very nervous but the management went above and beyond and still

visit me, they genuinely care.

Reply from Nadya Parveen, Director at Bluebird Care Burnley & Pendle

Thank you for the lovely review it means a lot for you to trust us to care for you and provide an exceptional service.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Lancaster & South Lakeland
from Julie R (Daughter of Client) published on 27 January 2025

Submitted via Website • Report

Overall Experience

I put in Bluebird Care Package for my mum a year ago, and both myself and my mum are really happy with the care provided. My mum has onset dementia but mainly suffers with severe anxiety and panic attacks so it is really important that my mum sees the same regular carers all the time, which Bluebird

provide. Bluebird give me peace of mind and provide a wonderful service.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Many thanks for this feedback, Julie. It's great we have been able to help improve your mum's quality of life and great too that we can give you peace of mind. We pride ourselves on our skills in dementia care (and the anxiety issues that so frequently accompany), developing our learning and understanding and building on our experiences.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Lancaster & South Lakeland
from J A (Daughter-in-law of Client) published on 17 January 2025

Submitted via Website • Report

Overall Experience

Bluebird Care have been very professional and caring in their approach to my mother in law. The initial assessment was thorough and illustrated that the company understood all the complexities of caring for elderly people in their own homes. They have been very flexible at short notice. I was also impressed

by the medical knowledge and observation of the individual who has been involved in the set up of the care plan.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Thank you. We are delighted that you noted the depth of our medical and technical knowledge. This means that not only are our staff skilled in regard to care, compassion and social support but we are also equipped to support people with more complex health care needs.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Chorley, Ormskirk & Leyland
from Wendy B (Daughter of Client) published on 15 January 2025

Submitted via Website • Report

Overall Experience

My mother has used Bluebird Care at her home for nearly two years. The care she receives has always been fantastic. The carers are so caring and professional. Mum now calls them her friends! They always arrive on time and Mum really looks forward to the friendly chats and help she receives.
It is such

a weight off my and my family's shoulders knowing Mum is in such good hands.
Bluebird Care is run extremely professionally, the manager is always lovely and friendly and always helps if we need to alter arrangements. The app is brilliant too.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you Wendy for your fantastic review. It means a great deal to all of us!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Chorley, Ormskirk & Leyland
from Barbara F (Client) published on 9 January 2025

Submitted via Postal Card • Report

Overall Experience

I first used this service when my husband had Alzheimer's and then died. I met such friendly and caring people who made my life bearable.
I have been treated with kindness and patience. I consider the carers to be friends. I have complete trust in them.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Dear Barbara, thank you for your kind review. It means a great deal to all the team! Many thanks.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Chorley, Ormskirk & Leyland
from Pauline C (Daughter of Client) published on 18 December 2024

Submitted via Website • Report

Overall Experience

I chose this company for private care for my mum and I must say, I made the right choice.
The customer service is outstanding, I have been so please with the service I and my mum have received, all the staff are very polite, caring and always go above and beyond.
I can recommend if you need care for

a loved one to please use Bluebird Care.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you so much for your kind words and positive feedback. It truly means a lot to us and is a testament to the hard work and dedication of our team. We are delighted to hear that you are happy with the care and support your mum has been receiving.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Chorley, Ormskirk & Leyland
from G R (Daughter of Client) published on 18 December 2024

Submitted via Website • Report

Overall Experience

All staff are very professional and respectful.
Aware of needs and well-trained. Will also go over and above to make clients feel comfortable.
Very trustworthy and reliable, especially when we were away on holiday.
Good feedback via the care app.
Very flexible with hours to suit needs and can contact

them at any time.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you very very much for your kind review. It means a great deal to all the team and I will share your lovely comments with them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Lancaster & South Lakeland
from James A (Client) published on 4 November 2024

Submitted via Postal Card • Report

Overall Experience

Excellent communication with management/fast response.
Timing of carer visits as per schedule.
Cares are compassionate, very friendly, trustworthy. Time permitting, will offer to carry out small extra jobs. Will make time for conversation where possible. Food preparation/presentation very good.

Reply from Alyson Hartlebury, Registered Manager. at Bluebird Care Lancaster & South Lakeland

Thank you for your review, we are pleased you have been impressed with the support you have received so far. I am sure we will continue to build that trusting and professional relationship we have already started. Best wishes, Alyson.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Chorley, Ormskirk & Leyland
from A K (Son of Client) published on 31 October 2024

Submitted via Website • Report

Overall Experience

Bluebird Care started to look after my father in January 2022 and continued until his admission to hospital in November 2023.
During that time, I was fortunate enough to have a core of four regular who looked after my dad's needs with the utmost respect, care, consideration, kindness and diligence.
Bluebird,

as a company, appear to consider the emotional and physical well-being of their clients as a priority.
I Find them to be ethical, supportive, extremely reliable and honest.
I am very protective of my dad and would not hesitate to raise any concerns. However, I was more than happy with the quality of the care my father received.
I would recommend Bluebird Care to anyone and have done so previously.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you so much for your amazing review. It means a great deal to all of us! I will pass on your kind comments to all the staff.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Chorley, Ormskirk & Leyland
from Ti W (Daughter of Client) published on 23 October 2024

Submitted via Website • Report

Overall Experience

Our relationship with Bluebird Care Chorley, Ormskirk & Leyland started when my mum needed a little help keeping on top of the cleaning and we just had 1 hour a week. Very quickly my mum started wanting them to come round to help with meal times and morning routines. My mum had a cat and all of the

carers made a fuss of the cat which made my mum happy. Whether it was jobs around the house, help with care or just company when the family couldn't be there, the whole Bluebird team did it with a smile and such a caring nature.
I would strongly recommend Bluebird for anyone considering a little extra help or needing more full time care, for over a year they have been a life saver for my mum and our family.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you so much for your kind words. It means the world to all of the team! I will pass it on to all the carers who will greatly appreciate your lovely comments.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Lancaster & South Lakeland
from N P (Son of Client) published on 26 September 2024

Submitted via Website • Report

Overall Experience

Bluebird Care has been a great help to my mum, assisting her with basic daily tasks, since they started visiting. The carers have taken the stress out of worrying if Mum is coping by regular daily visits at a time to suit her.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Our key task is to care for people who need some extra support. But another hugely important part of our role is to alleviate the stress, worry and uncertainty often felt by a person's loved ones. This creates the space for a family to relax and be happy again. Thanks for this review, it's great to know when we get it right.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Burnley & Pendle
from Paul T (Son of Client) published on 4 September 2024

Submitted via Website • Report

Overall Experience

Excellent service. The girls are always willing to help. Proactive in the care delivery. Adaptable to developing conditions and helpful in suggesting care advice. Wouldn't hesitate in recommending to others.

Reply from Nadya Parveen, Director at Bluebird Care Burnley & Pendle

Hi, thank you for the lovely review, it's an honour caring for your mother and doing our best to maintain her independence. Kind regards, Nadya.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Burnley & Pendle
from K H (Daughter of Client) published on 28 August 2024

Submitted via Website • Report

Overall Experience

From day one, when I first contacted Bluebird Care, I was immediately impressed with the friendly advice and the knowledge of the care system. My mother has a disability and a previous serious injury from a fall. The care she has received has been second to none. The compassion, friendship, professionalism

and attention to detail are excellent. My mother will continue to use Bluebird Care indefinitely and it has been a great comfort to me that she is in excellent, caring hands on a daily basis.
I would highly recommend Bluebird to anyone who is in need of a five-star caring team of people, they are friendly, approachable, easy to contact and treat my mum and me as part of the family.
Thank you so much.

Reply from Nadya Parveen, Director at Bluebird Care Burnley & Pendle

Hi, thank you for the lovely review and kind words, from day one up until today, witnessing how well your mother is doing is delightful. Thank you for giving us the opportunity to look after the wonderful lady.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Lancaster & South Lakeland
from John D (Client) published on 28 May 2024

Submitted via Postal Card • Report

Overall Experience

Bluebird Care supplied me with the most professional care I could have hoped for. All the carers arrived on time and were very friendly, and caring and nothing was too much trouble. All in all, I would recommend Bluebird Care to any person interested in care at home.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Hi John, it makes us so happy to learn that we gave you the service you were looking for. Thank you for taking the time to write this review. Best wishes.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Lancaster & South Lakeland
from Adrian F (Son of Client) published on 10 May 2024

Submitted via Website • Report

Overall Experience

Really happy to have found such a care company who provides an excellent, professional service. Always going the extra mile with a positive ‘can do’ approach. Very flexible, with creative ideas and planning in connection to outings and thorough when it comes to checklists.
Recommend without any hesitation.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Thanks so much for that feedback. So delighted that you recognise our positive "can do" approach. That's what we're all about.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Burnley & Pendle
from Chris F (Son of Client) published on 22 April 2024

Submitted via Website • Report

Overall Experience

I used Bluebird Care upon recommendation after my dad had fallen and was recovering from a fractured hip.
Cannot speak highly enough of the manager and the team for the service and support. They have definitely contributed to a much speedier recovery and confidence return.
As I also live outside

the UK, it was reassuring to have direct contact with them also for any questions and queries.
I would not hesitate to recommend Bluebird.

Reply from Nadya Parveen, Director at Bluebird Care Burnley & Pendle

Hi, thank you for the lovely words, thank you once again for putting the trust in us to look after your loved one. Best wishes, Nadya.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Burnley & Pendle
from J B (Client) published on 15 April 2024

Submitted via Postal Card • Report

Overall Experience

I have nothing but praise for the services I have received. She is caring and conscientious and nothing is too much trouble and I enjoy the banter we have.

Reply from Nadya Parveen, Director at Bluebird Care Burnley & Pendle

Hi, thank you for the kind words, it means a lot knowing how pleased you are with the level of care provided, once again thank you for putting the trust in us to help and support you. Kindest regards.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Lancaster & South Lakeland
from Clare M (Daughter of Client) published on 8 April 2024

Submitted via Website • Report

Overall Experience

We have worked with Bluebird for the last two years - first for companionship support and then for live-in care for my mum who has Alzheimer’s. They have excellent, kind staff who quickly work out what Mum needs and how to make her happy and keep her relaxed. My dad was reticent about having live-in

care initially but 6 months in, he really appreciates the difference it has made to the quality of their lives and the upkeep of the house. The live-in care coordinator is really supportive and responsive. She is regularly in contact with updates or to discuss any little issues that need to be ironed out. On the rare occasion when the match hasn’t worked out, she has sorted it out within 24 hours which is very impressive. With me living over 3 hours away I feel 100% more relaxed knowing that she is overseeing the care for Mum and that the carers are doing such a good job.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Thank you for this feedback, Clare. Working with you and your family has been an honour for us, truly. It's also great to hear how you have appreciated the close and attentive management we offer at a local offer. Our live-in care service is very much a team effort.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Burnley & Pendle
from S M (Granddaughter of Client) published on 21 March 2024

Submitted via Website • Report

Overall Experience

Had a lovely experience with Bluebird Home Care. The staff are lovely and very helpful, my nana receives great care, compassion and has built a great relationship with the carers.
They have offered great help and advice which has made things easier for us.

Reply from Nadya Parveen, Director at Bluebird Care Burnley & Pendle

Hi, thank you for your lovely words, it is a pleasure providing care to your nana and also supporting the family. Best wishes

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Lancaster & South Lakeland
from Michelle N (Daughter of Client) published on 9 February 2024

Submitted via Website • Report

Overall Experience

All staff are very patient and caring. They try hard to understand the needs of my dad and communicate effectively to me on a daily basis. They understand that my dad may have different moods from one day to the next and they always do their best to respond to the situation on the day.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Thank you for this lovely feedback, Michelle. The carers work especially hard to ensure they get things right and it is a pleasure caring for your dad.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Home Care Providers Owned by Bluebird Care in Lancashire

Bluebird Care Locations in Lancashire (3)

Bluebird Care Reviews in Lancashire (77)

Bluebird Care Burnley & Pendle

Bluebird Care Lancaster & South Lakeland

Bluebird Care Lancaster & South Lakeland

Bluebird Care Chorley, Ormskirk & Leyland

Bluebird Care Chorley, Ormskirk & Leyland

Bluebird Care Chorley, Ormskirk & Leyland

Bluebird Care Chorley, Ormskirk & Leyland

Bluebird Care Lancaster & South Lakeland

Bluebird Care Chorley, Ormskirk & Leyland

Bluebird Care Chorley, Ormskirk & Leyland

Bluebird Care Lancaster & South Lakeland

Bluebird Care Burnley & Pendle

Bluebird Care Burnley & Pendle

Bluebird Care Lancaster & South Lakeland

Bluebird Care Lancaster & South Lakeland

Bluebird Care Burnley & Pendle

Bluebird Care Burnley & Pendle

Bluebird Care Lancaster & South Lakeland

Bluebird Care Burnley & Pendle

Bluebird Care Lancaster & South Lakeland

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Promote on homecare.co.uk

Search for

Care Seekers

Job Seekers