Bluebird Care in Lancashire | 3 Home Care Providers

Review of
Bluebird Care Lancaster & South Lakeland
from Rodney W (Client) published on 11 April 2025

Submitted via Postal Card • Report

Overall Experience

Excellent service, marred only by two no shows.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Thank you for this feedback. We are so sorry for the early no-shows. This was a most rare occurence for us, but it led to a review of our internal communications to reduce risk of such a thing in the future. It is important to learn in order to improve.

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Review of
Bluebird Care Chorley, Ormskirk & Leyland
from David D (Son of Client) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

The staff at Bluebird in Tarleton are truly amazing, all the way down from the management to the care workers are 5 star. The girls who visit are alway very professional, caring, and well turned out. The management always try to send the same couple of ladies whenever possible which is a big help to

my mum with regards to familiaraty. They are very flecible and are happy to change days and times (sometimes at short notice), if the need arises. Truly excellent service all round.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Hi David, Thank you so much for your lovely feedback. We really appreciate your kind words about our team. It means the world to us. We'll be sure to pass your comments on to both the care team and management- they will be absolutely delighted. Thank you again for taking the time to share your experience. Kind regards,Colin

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Review of
Bluebird Care Chorley, Ormskirk & Leyland
from Janet A (Daughter of Client) published on 8 April 2025

Submitted via Website • Report

Overall Experience

Very pleased with the service provided. Carers are consistent, punctual and reliable. They provide an excellent standard of care and are friendly and approachable. Communication with me is excellent and any issues are quickly brought to my attention. I would highly recommend!

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you so much for your lovely feedback. We are so pleased to hear that you are happy with the service we provide. Consistency, reliability, and clear communication are really important to us, so it's great to know this has been your experience. Thank you again for your recommendation and for taking the time to share your thoughts.

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Review of
Bluebird Care Lancaster & South Lakeland
from Raymond Q (Husband of Client) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

Without Bluebird Care, February would have been almost impossible, an accident at home left me with a host of hospital, doctors, physiotherapist appointments, the very last thing I needed, as a full time carer.
My wife requires round the clock help.
Bluebird Care were there for me, always with a smile,

having to rearrange there appointments to fit in with my ever changing plans.
Thank you all.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Thank you, Raymond. You do an amazing job and it is an honour to be able to help.

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Review of
Bluebird Care Burnley & Pendle
from Andy B (Son of Client) published on 3 April 2025

Submitted via Website • Report

Overall Experience

Bluebird was recommended to me when my mother needed to return home after a short stay in a care home. Spaces were scarce and we had to wait a few weeks, but throughout this period, the management at Bluebird remained in regular contact with me. The care provided by the 'girls' is impressive, and nothing

seems too much trouble. They have always been supportive and provide knowledgeable suggestions for care advice. The carers provide support for virtually everything, and if they can't, they know which professional service we should contact. Thank you so much for all your support.

Reply from Nadya Parveen, Director at Bluebird Care Burnley & Pendle

Hi Andy, Thank you so much for your lovely review! Your kind words truly empower us to continue delivery high standard care and inspire us to keep doing our best.Best wishes,Nadya

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Review of
Bluebird Care Burnley & Pendle
from J N (Daughter of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience

A great team of people who visit my mum and dad. Very friendly, caring and always willing to take on various tasks during their allocated time. Mum and Dad have both built very good relationships with the staff that visit them and are very happy with the support they receive. The manager and the Bluebird

team are very professional and caring, and I would recommend their services.

Reply from Nadya Parveen, Director at Bluebird Care Burnley & Pendle

Hi,Thank you for your wonderful review! Your thoughtful words mean so much to us and motivate us to keep striving for excellence.Best wishes,Nadya

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Review of
Bluebird Care Lancaster & South Lakeland
from F C (Wife of Client) published on 2 April 2025

Submitted via Website • Report

Overall Experience

I have used Bluebird Care for both a live-in respite care package and afternoons of personal care. My husband suffers from anxiety and poor memory, but the provision of the same carers has reduced stress for both of us and provided a first-class level of care.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Its so encouraging to hear how well things are going now. There were a few bumps at the start, but working together with you we have managed to get things spot on. It is a pleasure

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Review of
Bluebird Care Burnley & Pendle
from Dean B (Son of Client) published on 1 April 2025

Submitted via Website • Report

Overall Experience

I cannot express in words adequately on how Bluebird Care has changed the quality of life for my Mother. Prior to arranging a care package with Bluebird my Mothers quality of life was declining rapidly and she seemed to be on a severe downward trend mentally and was losing weight.
Thankfully, with

significant help from the Bluebird team,, my mothers health and quality of life really has improved. The whole family trust and appreciate the Bluebird team from the manager through to all carers they carefully provide. They are reliable and always turn up on the agreed times. As well as the standard carer duties, it is the little touches that really impress us. These include, taking my mother out on impromptu trips, drives out or dealing with medication discrepancies with the local pharmacy. I cannot thank them enough.

Reply from Nadya Parveen, Director at Bluebird Care Burnley & Pendle

Hi Dean, Thank you for such a lovely review, we are honoured you placed your trust in us to deliver an exceptional service, it has been amazing to witness your mothers incline in her health and well being.

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Review of
Bluebird Care Burnley & Pendle
from I B (Son of Client) published on 1 April 2025

Submitted via Website • Report

Overall Experience

I was looking into private care for my elderly parents, predominantly for my father but also to provide support to my mother who is his 'primary carer'. I had a list of companies to contact with regards to private care, however I was so impressed with my initial phone call with The Manager at Bluebird

Care Burnley & Pendle that I didn't contact any other private care providers. I met her a few days later at my parents house and I was further impressed with her professionalism and caring nature towards my parents. The manager and her team have been providing care to my parents since Sept 2024 and I cannot thank them enough for all the support and efforts. If you are looking for private care for your loved ones then I highly recommend you make contact with the manager to discuss the services which Bluebird Care Burnley & Pendle provide.

Reply from Nadya Parveen, Director at Bluebird Care Burnley & Pendle

Hi,Thank you for your lovely review! We truly appreciate your kind words and support, which motivate us to continue delivering our best.

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Review of
Bluebird Care Burnley & Pendle
from Janet B (Client) published on 18 February 2025

Submitted via Website • Report

Overall Experience

All the girls have plenty of patience with me and always do things with dignity and a smile. I would highly recommend Bluebird Care to all friends and family, the service you offer is second to none. After coming out of a care home, I was very nervous but the management went above and beyond and still

visit me, they genuinely care.

Reply from Nadya Parveen, Director at Bluebird Care Burnley & Pendle

Thank you for the lovely review it means a lot for you to trust us to care for you and provide an exceptional service.

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Review of
Bluebird Care Lancaster & South Lakeland
from Julie R (Daughter of Client) published on 27 January 2025

Submitted via Website • Report

Overall Experience

I put in Bluebird Care Package for my mum a year ago, and both myself and my mum are really happy with the care provided. My mum has onset dementia but mainly suffers with severe anxiety and panic attacks so it is really important that my mum sees the same regular carers all the time, which Bluebird

provide. Bluebird give me peace of mind and provide a wonderful service.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Many thanks for this feedback, Julie. It's great we have been able to help improve your mum's quality of life and great too that we can give you peace of mind. We pride ourselves on our skills in dementia care (and the anxiety issues that so frequently accompany), developing our learning and understanding and building on our experiences.

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Review of
Bluebird Care Lancaster & South Lakeland
from J A (Daughter-in-law of Client) published on 17 January 2025

Submitted via Website • Report

Overall Experience

Bluebird Care have been very professional and caring in their approach to my mother in law. The initial assessment was thorough and illustrated that the company understood all the complexities of caring for elderly people in their own homes. They have been very flexible at short notice. I was also impressed

by the medical knowledge and observation of the individual who has been involved in the set up of the care plan.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Thank you. We are delighted that you noted the depth of our medical and technical knowledge. This means that not only are our staff skilled in regard to care, compassion and social support but we are also equipped to support people with more complex health care needs.

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Review of
Bluebird Care Chorley, Ormskirk & Leyland
from Wendy B (Daughter of Client) published on 15 January 2025

Submitted via Website • Report

Overall Experience

My mother has used Bluebird Care at her home for nearly two years. The care she receives has always been fantastic. The carers are so caring and professional. Mum now calls them her friends! They always arrive on time and Mum really looks forward to the friendly chats and help she receives.
It is such

a weight off my and my family's shoulders knowing Mum is in such good hands.
Bluebird Care is run extremely professionally, the manager is always lovely and friendly and always helps if we need to alter arrangements. The app is brilliant too.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you Wendy for your fantastic review. It means a great deal to all of us!

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Review of
Bluebird Care Chorley, Ormskirk & Leyland
from Barbara F (Client) published on 9 January 2025

Submitted via Postal Card • Report

Overall Experience

I first used this service when my husband had Alzheimer's and then died. I met such friendly and caring people who made my life bearable.
I have been treated with kindness and patience. I consider the carers to be friends. I have complete trust in them.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Dear Barbara, thank you for your kind review. It means a great deal to all the team! Many thanks.

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Review of
Bluebird Care Chorley, Ormskirk & Leyland
from Pauline C (Daughter of Client) published on 18 December 2024

Submitted via Website • Report

Overall Experience

I chose this company for private care for my mum and I must say, I made the right choice.
The customer service is outstanding, I have been so please with the service I and my mum have received, all the staff are very polite, caring and always go above and beyond.
I can recommend if you need care for

a loved one to please use Bluebird Care.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you so much for your kind words and positive feedback. It truly means a lot to us and is a testament to the hard work and dedication of our team. We are delighted to hear that you are happy with the care and support your mum has been receiving.

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Review of
Bluebird Care Chorley, Ormskirk & Leyland
from G R (Daughter of Client) published on 18 December 2024

Submitted via Website • Report

Overall Experience

All staff are very professional and respectful.
Aware of needs and well-trained. Will also go over and above to make clients feel comfortable.
Very trustworthy and reliable, especially when we were away on holiday.
Good feedback via the care app.
Very flexible with hours to suit needs and can contact

them at any time.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you very very much for your kind review. It means a great deal to all the team and I will share your lovely comments with them.

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Review of
Bluebird Care Lancaster & South Lakeland
from James A (Client) published on 4 November 2024

Submitted via Postal Card • Report

Overall Experience

Excellent communication with management/fast response.
Timing of carer visits as per schedule.
Cares are compassionate, very friendly, trustworthy. Time permitting, will offer to carry out small extra jobs. Will make time for conversation where possible. Food preparation/presentation very good.

Reply from Alyson Hartlebury, Registered Manager. at Bluebird Care Lancaster & South Lakeland

Thank you for your review, we are pleased you have been impressed with the support you have received so far. I am sure we will continue to build that trusting and professional relationship we have already started. Best wishes, Alyson.

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Review of
Bluebird Care Chorley, Ormskirk & Leyland
from A K (Son of Client) published on 31 October 2024

Submitted via Website • Report

Overall Experience

Bluebird Care started to look after my father in January 2022 and continued until his admission to hospital in November 2023.
During that time, I was fortunate enough to have a core of four regular who looked after my dad's needs with the utmost respect, care, consideration, kindness and diligence.
Bluebird,

as a company, appear to consider the emotional and physical well-being of their clients as a priority.
I Find them to be ethical, supportive, extremely reliable and honest.
I am very protective of my dad and would not hesitate to raise any concerns. However, I was more than happy with the quality of the care my father received.
I would recommend Bluebird Care to anyone and have done so previously.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you so much for your amazing review. It means a great deal to all of us! I will pass on your kind comments to all the staff.

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Review of
Bluebird Care Chorley, Ormskirk & Leyland
from Ti W (Daughter of Client) published on 23 October 2024

Submitted via Website • Report

Overall Experience

Our relationship with Bluebird Care Chorley, Ormskirk & Leyland started when my mum needed a little help keeping on top of the cleaning and we just had 1 hour a week. Very quickly my mum started wanting them to come round to help with meal times and morning routines. My mum had a cat and all of the

carers made a fuss of the cat which made my mum happy. Whether it was jobs around the house, help with care or just company when the family couldn't be there, the whole Bluebird team did it with a smile and such a caring nature.
I would strongly recommend Bluebird for anyone considering a little extra help or needing more full time care, for over a year they have been a life saver for my mum and our family.

Reply from Colin Bowers, Director at Bluebird Care Chorley, Ormskirk & Leyland

Thank you so much for your kind words. It means the world to all of the team! I will pass it on to all the carers who will greatly appreciate your lovely comments.

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Review of
Bluebird Care Lancaster & South Lakeland
from N P (Son of Client) published on 26 September 2024

Submitted via Website • Report

Overall Experience

Bluebird Care has been a great help to my mum, assisting her with basic daily tasks, since they started visiting. The carers have taken the stress out of worrying if Mum is coping by regular daily visits at a time to suit her.

Reply from Claire Evans, Director at Bluebird Care Lancaster & South Lakeland

Our key task is to care for people who need some extra support. But another hugely important part of our role is to alleviate the stress, worry and uncertainty often felt by a person's loved ones. This creates the space for a family to relax and be happy again. Thanks for this review, it's great to know when we get it right.

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Home Care Providers Owned by Bluebird Care in Lancashire

Bluebird Care Locations in Lancashire (3)

Bluebird Care Reviews in Lancashire (86)

Bluebird Care Lancaster & South Lakeland

Bluebird Care Chorley, Ormskirk & Leyland

Bluebird Care Chorley, Ormskirk & Leyland

Bluebird Care Lancaster & South Lakeland

Bluebird Care Burnley & Pendle

Bluebird Care Burnley & Pendle

Bluebird Care Lancaster & South Lakeland

Bluebird Care Burnley & Pendle

Bluebird Care Burnley & Pendle

Bluebird Care Burnley & Pendle

Bluebird Care Lancaster & South Lakeland

Bluebird Care Lancaster & South Lakeland

Bluebird Care Chorley, Ormskirk & Leyland

Bluebird Care Chorley, Ormskirk & Leyland

Bluebird Care Chorley, Ormskirk & Leyland

Bluebird Care Chorley, Ormskirk & Leyland

Bluebird Care Lancaster & South Lakeland

Bluebird Care Chorley, Ormskirk & Leyland

Bluebird Care Chorley, Ormskirk & Leyland

Bluebird Care Lancaster & South Lakeland

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