Home Care Providers Owned by Bluebird Care in Leicestershire

9.3 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Bluebird Care in Leicestershire

Only the locations & reviews in Leicestershire for Bluebird Care are showing below.

View the details of all 184 locations (with 5654 reviews) owned by Bluebird Care

Bluebird Care Locations in Leicestershire (3)

 

3 Home Care Providers owned by Bluebird Care in Leicestershire

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Bluebird Care Market Harborough & Oadby

Kibworth Business Park, 6 Nursery Court, Kibworth, Leicester LE8 0EX 

9.8 26 reviews
"Professional, helpful, punctual and above all, the carer is kind. My husband, who has Parkinson's, has never talked so much and his spoken…"   Read all 26 reviews

Bluebird homecare is different because they put your happiness at the heart of their service. Their tailored home care services support you to maintain your lifestyle and independence in the comfort of your own home. They are a private home care… Read more about Bluebird Care Market Harborough & Oadby

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Bluebird Care Loughborough & Ashby De La Zouch

Unit 5-6, The Oak Business Centre, 79-93 Ratcliffe Road, Sileby, Loughborough LE12 7PU 

9.0 8 reviews
"I am being treated with kindness and respect. I enjoy a completely cooked meal every day. I receive fantastic care from all the staff who…"   Read all 8 reviews

Generic Domiciliary care Bluebird Care Loughborough & Ashby De La Zouch is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they… Read more about Bluebird Care Loughborough & Ashby De La Zouch

  • Care Provided
  • Older Person Care
  • Dementia
Bluebird Care Leicester, Hinckley, Bosworth & Blaby

80A Hinckley Road, Leicester LE3 0RD 

7.8 12 reviews
"The home assessment carried out by the management team was very thorough, transparent and easy to understand. Since then there has been…"   Read all 12 reviews

Bluebird Care Leicester delivers high-quality homecare and support services to older people and individuals living with a physical disability within Leicester City and the surrounding areas. A dedicated team of staff works alongside families and individuals… Read more about Bluebird Care Leicester, Hinckley, Bosworth & Blaby

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Bluebird Care Reviews in Leicestershire (46)

9.3
Bluebird Care has a Group Review Score of 9.3 (9.349) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.

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Review of

Bluebird Care Market Harborough & Oadby

from W R (Client) published on 10 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very satisfied with the care. They are so kind and polite. Nothing is too much trouble.

Reply from Ami Parmar, Director at Bluebird Care Market Harborough & Oadby

Thank you so much for your kind words! We're delighted to hear that you're very satisfied with the care and that our team's dedication have made a positive impact. If there's anything more we can do to support you, please don't hesitate to let us know.


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Review of

Bluebird Care Market Harborough & Oadby

from J M (Daughter of Client) published on 26 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care has allowed our mother to remain in her own home and be supported with independent living. A tailored service to her needs and our requests.
The carers are all professional, respectful, polite and caring.
The portal with daily notes gives us reassurance on our mother's safety and happiness.

Reply from Ami Parmar, Director at Bluebird Care Market Harborough & Oadby

Thank you so much for your kind words! We're delighted to hear that, our support has helped your mother maintain her independence at home. It's wonderful to know that our carers' professionalism and compassion have made a positive impact. It's also great feedback for us to know the our digital portal provides you with reassurance and peace of mind. If there's anything more we can do, please don't hesitate to let us know.


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Review of

Bluebird Care Market Harborough & Oadby

from Linda N (Wife of Client) published on 26 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional, helpful, punctual and above all, the carer is kind. My husband, who has Parkinson's, has never talked so much and his spoken voice has greatly improved since having the Bluebird Care carer. I would highly recommend Bluebird.

Reply from Ami Parmar, Director at Bluebird Care Market Harborough & Oadby

Thank you for your wonderful review! We're so pleased to hear that our carer's kindness and support have made such a positive difference for your husband. It's heart warming to know his confidence and communication have improved. We truly appreciate your recommendation and are always here to help in any way we can.


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Review of

Bluebird Care Market Harborough & Oadby

from Kenneth L (Client) published on 20 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both ladies have been punctual and willing to do what I wanted, cooking, preparing the meal and very pleasant.

Reply from Ami Parmar, Director at Bluebird Care Market Harborough & Oadby

Thank you so much for your feedback! We're delighted to hear that our carers have been punctual and accommodating. Your kind words mean a lot to us. If there's anything we can do to make your care even better, please don't hesitate to let us know. Your satisfaction is our top priority.


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Review of

Bluebird Care Market Harborough & Oadby

from Hugh H (Husband of Client) published on 20 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with Bluebird Care has always been excellent. The carers who come to our home are really first-class at looking after my wife and, importantly, are on time.
Contact with the office is easy and queries are always resolved to our satisfaction.

Reply from Ami Parmar, Director at Bluebird Care Market Harborough & Oadby

Thank you so much for your kind words and continued trust in Bluebird Care! It's truly rewarding to hear that your experience with us has always been excellent. Knowing that our carers provide first-class support for your wife means a lot to us. Your positive feedback inspires us to keep delivering the high standards of care you expect. If there's ever anything we can do to enhance your experience even further, please don't hesitate to let us know.


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Review of

Bluebird Care Market Harborough & Oadby

from A W (Wife of Client) published on 14 November 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Much prefers to be washed in two halves so that he is not left naked.

Reply from Ami Parmar, Director at Bluebird Care Market Harborough & Oadby

Thank you for taking the time to share your feedback with us. We understand the importance of respecting personal preferences and comfort, and we're glad to know that after discussing this with you over the phone, you're feeling very satisfied overall with the care provided. Our team is committed to adapting our approach to ensure each individual feels comfortable and supported. If there's anything further we can do to enhance your experience, please don't hesitate to reach out.


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Review of

Bluebird Care Market Harborough & Oadby

from Roger P (Son of Client) published on 8 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall we have been very happy with the care provided by Bluebird for my mother. The admin team were exceptionally adaptable and accommodating when it came to tailoring a plan to suit and all the carers have been conscientious, warm and caring.

Reply from Ami Parmar, Director at Bluebird Care Market Harborough & Oadby

Thank you so much for your thoughtful review! We're glad to hear that you and your family have been happy with the care provided to your mother. Ensuring that we adapt to meet each family's unique needs is a priority for us, thank you for trusting Bluebird Care Market Harborough.


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Review of

Bluebird Care Market Harborough & Oadby

from Gordon C (Son of Client) published on 22 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird stepped in very quickly and efficiently after my mum had a bad fall and needed care. The carers are extremely friendly, helpful and take time to talk to mum on a human level, which is so important. They are also flexible and responsive to any changes we have requested and will always call with
any concerns or suggestions.

Reply from Ami Parmar, Director at Bluebird Care Market Harborough & Oadby

Thank you so much for taking the time to share your experience. We're delighted to hear that our carers have made a positive impact on your mum's recovery and well-being. We understand how important it is to communicate openly and adapt to any changes, and we're glad to be able to support your family during this time. Please don't hesitate to reach out if there's anything more we can do to help.


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Review of

Bluebird Care Market Harborough & Oadby

from D B (Client) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since losing my wife, I have used Bluebird Care for almost one year. I have found them very helpful and they have provided excellent care for me.
The office staff are very responsive and always try their best to accommodate my needs and timings.

Reply from Ami Parmar, Director at Bluebird Care Market Harborough & Oadby

Thank you very much for your kind words. We are very pleased to hear you are getting on so well with the care we are providing you.


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Review of

Bluebird Care Loughborough & Ashby De La Zouch

from John E (Client) published on 8 May 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the usual lady who attends. Bright, happy, attentive and above all, she cares.

Reply from Bluebird Care, Management at Bluebird Care Loughborough & Ashby De La Zouch

Thank you so much for your kind review! We are incredibly proud of our team and their dedication to providing exceptional care. We'll be sure to share your positive feedback with the carer, it will mean the world to her! We appreciate you trusting us with your care.


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Review of

Bluebird Care Market Harborough & Oadby

from Delia C (Client) assisted by family/friend published on 16 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everybody is very kind and helpful and they just do what is best for you.

Reply from Ami Parmar, Director at Bluebird Care Market Harborough & Oadby

Thank you so much for taking time out to give us your feedback. We really value your opinion, as usual we will be in touch regularly to follow up on your experience with us.


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Review of

Bluebird Care Market Harborough & Oadby

from J H (Client) published on 4 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service in regaining confidence following hospitalisation. Staff are extremely caring.

Reply from Ami Parmar, Director at Bluebird Care Market Harborough & Oadby

Thank you very much for your feedback. We are very pleased to hear the care that our lovely carers are providing has helped with regaining your confidence post-hospitalisation. Your feedback means a lot to the entire team. Many thanks.


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Review of

Bluebird Care Loughborough & Ashby De La Zouch

from A W (Client) published on 1 April 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am being treated with kindness and respect. I enjoy a completely cooked meal every day. I receive fantastic care from all the staff who are well trained, friendly, neat and work with dignity and respect. In addition, the staff are very professional and any concerns are dealt with efficiently. Whatever
their role they are kind and professional often going above and beyond to ensure my happiness, safety and my well-being. I also receive 24-hour care and all services are more than expected. I will recommend Bluebird Care at all times.

Reply from Management, Management at Bluebird Care Loughborough & Ashby De La Zouch

Thank you for this wonderful review! It truly means a lot to our entire team at Bluebird Care. We're delighted you feel treated with kindness, enjoy our meals, and receive exceptional care from our dedicated team. We strive to exceed expectations, and your recommendation means the world to us!


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Review of

Bluebird Care Loughborough & Ashby De La Zouch

from A F (Daughter-in-law of Client) published on 18 March 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff to go above and beyond in their care for my mother-in-law. Her main carer is the most caring, conscientious and diligent person and we are lucky to have her. The manager is kind, helpful and full of empathy. Can't thank them enough for their care.

Reply from Bluebird Care, Management at Bluebird Care Loughborough & Ashby De La Zouch

Thank you so much for taking the time to leave such a kind review. We are incredibly proud of our team and their dedication to providing exceptional care. We will be sure to share your kind words with the entire staff, especially the main carer and the manager. It means a lot to know that we are making a positive difference in your mother-in-law's life. Thank you again for choosing us.


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Review of

Bluebird Care Market Harborough & Oadby

from Sara G (Daughter of Client) published on 13 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebird has provided an excellent level of care to Mum. The staff are friendly and professional and we couldn't ask for better.
They really took the time to get to know Mum and her likes and dislikes.
One staff member especially with his cheerful smile, and another whose vigilance saved Mum from
a nasty pressure sore by noticing a slight change in skin colour.

Reply from Ami Parmar, Director at Bluebird Care Market Harborough & Oadby

Thank you so much for your kind words. Your feedback has been shared with our staff, they are very grateful for your appreciation. We are pleased to hear we have been able to save your mother from the pressure sore. We pride ourselves on the highest level of care, it's great to hear Mum has been getting on so well with her carers.


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Review of

Bluebird Care Market Harborough & Oadby

from P B (Son of Client) published on 7 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is very happy with his twice-weekly care visits. The carers are always very flexible on what they will help him with which means he gets support on things that are important to him when the carers visit. The people working behind the scenes in the office are very well-organised: the initial
assessment visit was easy to organise, people are always helpful when I call and everyone does their best to ensure that the same carers visit whenever possible.

Reply from Ami Parmar, Director at Bluebird Care Market Harborough & Oadby

Thank you for your very kind feedback. We are delighted to hear your father is getting on so well with our carers. We understand that not all visits will be the same, therefore we do pride ourselves in being proactive to ensure the best level of care is received.
Kind regards.


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Review of

Bluebird Care Market Harborough & Oadby

from Roy S (Son of Client) published on 6 December 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went from being a reluctant care receiver to someone who enjoyed and looked forward to the carer visits in almost no time at all. She wanted company and someone to talk to, but they also had a view to doing as much home care as she would allow.
Mum is not always an easy person, and they seemed
to deal with this with infinite ease!

Reply from Ami Parmar, Director at Bluebird Care Market Harborough & Oadby

Thank you so much for taking the time out to review our services, we're happy to hear your mother got on well without experienced carers especially as she was reluctant to care initially. Thank you for trusting Bluebird Care Market Harborough and Oadby, in providing care for your mother.
Kind regards,
Ami


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Review of

Bluebird Care Market Harborough & Oadby

from Julie S (Daughter of Client) published on 28 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been extremely pleased with the level of care provided for our 91-year-old father.
Communication with the staff in the office is excellent, and all our requests are always passed on to the team of carers straight away.
We are also very pleased that regular staff visit our father, which is
reassuring and provides continuity in his care.
The daily comments in the client portal are very helpful, with the right amount of detail for both myself and my sister who both live 2.5 hours away.

Reply from Ami Parmar, Director at Bluebird Care Market Harborough & Oadby

Dear Julie, thank you very much for your honest review. Our team will be delighted to hear your positive feedback. We always strive to deliver the highest quality of care.


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Review of

Bluebird Care Leicester, Hinckley, Bosworth & Blaby

from Harvey W (Son of Client) published on 31 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home assessment carried out by the management team was very thorough, transparent and easy to understand. Since then there has been first-rate communications both in terms of the care, invoicing and interest in service users welfare when one or other is or has received medical treatment.
The carers
who visit are empathetic and carry out professionally all tasks expected of them. They are reliable and show a genuine interest in the service users.
When there has been a potential crisis, they have kept calm and been reassuring - from simple things such as a door being double locked which was opened by them ok, to dealing with one service user whilst the other was being treated by paramedics.
It has been peace of mind for many months, knowing the service users are in good hands four times a day: breakfast, lunch, tea and to bedtimes.

Reply from Roy Benham, Deputy Manager at Bluebird Care Leicester, Hinckley, Bosworth & Blaby

Thank you for your kind words. It always appreciated when our customers takes the time to give us a review. We always try to provide the highest quality of care and support to our customers.


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Review of

Bluebird Care Market Harborough & Oadby

from Leigh M (Daughter of Client) published on 20 May 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we have really appreciated the care our father has received. The agency seems professional, well organised and have addressed our father’s needs.
We have particularly seen a great improvement in his depression and this is because of his excellent morning carer, who is fantastic with him!

Reply from Ami Parmar, Director at Bluebird Care Market Harborough & Oadby

Dear Leigh, thank you very much for your kind words. We really appreciate you taking time out, to recognise the care provided to your father.
We will definitely pass on your lovely feedback, to your father's morning carer, for her outstanding compassion.
It brings us great joy knowing, you've seen a great improvement in his depression since our carers have been visiting.
We are proud of our hard-working team, who consistently thrive to deliver outstanding care to our community. Your feedback makes our job extra rewarding.


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Awards / Recognitions (2)

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