Bluebird Care in Nottinghamshire | 4 Home Care Providers

Review of
Bluebird Care Nottingham
from W T (Daughter of Client) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

We were very grateful to Bluebird Care for a speedy response when we were given very little notice that the care package from another care provider was coming to an end.
The carers are punctual + treat my mother with kindness and dignity which we really appreciate.
I also appreciate the support &

communication from the office generally on matters relating to my mother's care - for example, I am kept informed when the carers may have had concerns following a visit.

Reply from Stuart Pankhurst, Manager at Bluebird Care Nottingham

Hi, thank you for this great review! If there is anything else we can do for you, please don't hesitate to let us know 0115 773 3322, have a great day.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Nottingham
from D H (Client) assisted by family/friend published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

Bluebird provide a very attentive and reliable service. I am treated with care and dignity by the carers.

Reply from Stuart Pankhurst, Manager at Bluebird Care Nottingham

We really appreciate this positive review! Thank you so much!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Mansfield & Ashfield
from Padmaja S (Daughter of Client) published on 31 March 2025

Submitted via Website • Report

Overall Experience

The carers are always on time with the time slot we have asked for
They are very good at completing all the requirements to look after my father
They stay till the expected time slot has finished
Always very friendly and smiling
Always accommodating when asking to re arrange time of day for

due to appointments
They are very professional
I would highly recommend them to all my friends and family

Reply from Aija Kivleniece, Care Supervisor at Bluebird Care Mansfield & Ashfield

We truly appreciate your feedback and are glad to know our carers are meeting your expectations.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Rushcliffe & Melton
from David C (Son of Client) published on 17 March 2025

Submitted via Website • Report

Overall Experience

We wanted to move Mum from a care home back to her own home and Bluebird gave an excellent service from when my sister approached them. They visited Mum and were very supportive as Mum has advanced dementia. We need two carers per visit and every one of them is kind, polite and genuinely caring towards

Mum and they meet all of her required needs. They offer advice, and also listen if I raise anything with them. Highly Recommended.

Reply from Peter Bryan, Care Manager at Bluebird Care Rushcliffe & Melton

Thank you so much for your 5 star review David. We really appreciate your kind feedback about the Bluebird Care team and are delighted to hear you've been happy with the home care service your mum has received.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Mansfield & Ashfield
from Hilary W (Daughter of Client) published on 12 March 2025

Submitted via Website • Report

Overall Experience

From the first assessment meeting to the start of the care, Bluebird has been very professional and friendly. My mother has nothing but praise for the two carers who attend to her care needs. At the moment she has help with washing and dressing because she is finding it more difficult now her mobility

is deteriorating. She sees the same carers each time so she knows who will be turning up rather than having a different person each time. This is important to my mum who is 94 years old.
The care is so much personal than being in a care home and it allows her to stay in her own home.

Reply from Aija Kivleniece, Care Supervisor at Bluebird Care Mansfield & Ashfield

Thank you for taking the time to leave us a review. Im delighted to know that your mom is happy with the care she is receiving. Our team strives to provide the best possible support, and its rewarding to know that our efforts are making a positive impact on her experience.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Nottingham
from Wayne H (Son of Client) published on 5 March 2025

Submitted via Website • Report

Overall Experience

Very impressed with the care supervisor. Competent and Confident whilst showing empathy and understanding to my mum and my family's overall needs. The carer came in and very quickly built a positive relationship with my mum, she actively listened to my mum's needs both cognitively and physically.

Reply from Stuart Pankhurst, Manager at Bluebird Care Nottingham

Hi Wayne, Thank you for taking the time to write this great review, we're so happy you found our staff to be so supportive during your experience here at Bluebird Care Nottingham. Please don't hesitate to give us a call if there's anything else we can do for you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Nottingham
from Tracy D (Daughter of Client) published on 27 February 2025

Submitted via Website • Report

Overall Experience

Bluebird are so supportive and caring. As a family we feel very reassured when Mum is in their care. The carers themselves are brilliant and have a great relationship with Mum. As a whole their flexibility to provide care is second to none, whether planned in advance or last minute. Thank you.

Reply from Stuart Pankhurst, Manager at Bluebird Care Nottingham

Thank you so much for this great review! Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their home and we're glad you feel we do this well!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Rushcliffe & Melton
from P M (Husband of Client) published on 27 February 2025

Submitted via Website • Report

Overall Experience

Bluebird Care has provided an excellent service for my wife in a difficult time for us. All of the Carers have been very helpful and efficient as well as being really friendly. All arrangements made for timings etc. have been very good. Thank you

Reply from Peter Bryan, Care Manager at Bluebird Care Rushcliffe & Melton

Thank you so much for your kind feedback. We're glad to hear you've been delighted with our home care services. We'll be sure to pass on your comments to the care team. We will continue to support you and your wife as best we can.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Nottingham
from David F (Power of Attorney of Client) published on 24 February 2025

Submitted via Website • Report

Overall Experience

Bluebird Care has provided my 85-year-old and disabled lifelong friend with excellent care and support during the time they have cared for him. Although he has some special favourites within the company, it is fair to say that he has been delighted with the performance of everyone who has cared for

him.
Bluebird Care performs very favourably when compared with some other care companies I have previously known within the sector. They are excellent and respond quickly to his medical, welfare and personal needs. At the same time, they keep me updated as necessary in respect of matters for which have overall responsibility. I rate the company very highly. Bluebird Care is a very well-managed and led organisation. This is equally matched by the performance of their highly skilled and well-motivated staff.
Highly recommended.

Reply from Stuart Pankhurst, Home Manager at Bluebird Care Nottingham

Hello, you really made our day! We always love to receive a positive review of the care we provide, and appreciate you taking the time to rate us!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Nottingham
from John B (Son of Client) published on 24 February 2025

Submitted via Website • Report

Overall Experience

We've been using Bluebird Care over the last year to try to help keep my mother living independently in her own home for some time longer, with serious mobility issues, they have done a great job in helping with this.
My mother really appreciates the first-class care provided, she has built up a good

relationship with the main careers who are just first class. I am really impressed and grateful for the services Bluebird Care is providing, very professional, respectful and understanding. Also when we've needed flexibility, extra time or extended visits this has all been possible, sometimes at short notice. I can't thank them all enough.

Reply from Stuart Pankhurst, Home Manager at Bluebird Care Nottingham

Hello, thank you for your great review! Please don't hesitate to give us a call if there's anything else we can do for you, have a wonderful day!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Rushcliffe & Melton
from A H (Client) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience

I continue to be very happy with the attention I receive from my carers. They do everything they can to make me as comfortable as they can from making sure I am safe in the shower to warming my clothes on the radiator, making me a hot drink and sandwiches for lunch. They have become good friends and

I look forward to their visits as we always have something of interest to talk about.

Reply from Peter Bryan, Care Manager at Bluebird Care Rushcliffe & Melton

Thank you very much for your kind feedback. This review was a pleasure to read. We're so pleased that you're happy with your home care service and the carers work hard to ensure you are comfortable. It's great to hear that you feel some of them have become good friends. Continuity of care is greatly important to us and our customers. Thanks again for sharing your experience.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Nottingham
from A G (Daughter of Client) published on 12 February 2025

Submitted via Website • Report

Overall Experience

Mum was reluctant to the idea of having someone move into her house for live-in care until we met the Care Supervisor in Nottingham. Who came into our house a stranger and left being a friend of the family. She listened, laughed, and showed a true interest in mum and her anxiety about having this kind

of support. With a list of demands from mum, they found us someone who matched and could start a few days later. Even when it began the few days between Christmas and New Year. Unfortunately, mums health was more serious than any of us knew and after a few weeks in the hospital, we put in place a waking night carer who also matched mums list of demands, but who could also support with mums end-of-life care, she was so compassionate and caring in mums last few days and the short time she was with us. My brother and I could not recommend Bluebird Care Nottingham enough in the short time we worked with them, they were so supportive to us too as family members.

Reply from Stuart Pankhurst, Manager at Bluebird Care Nottingham

Thank you so much for your kind words and this great review, we're happy you found our staff to be so supportive during your experience here at Bluebird Care Nottingham.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Nottingham
from J F (Client) published on 12 February 2025

Submitted via Website • Report

Overall Experience

Very happy with the care I receive.
Listened to, helped, shown respect.
Friendly and caring.
Down to earth.
Thank you

Reply from Stuart Pankhurst, Manager at Bluebird Care Nottingham

Your high rating means a lot to us, and we appreciate you taking the time to leave us this great review! Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Rushcliffe & Melton
from P S (Client) published on 10 February 2025

Submitted via Postal Card • Report

Overall Experience

Carers are always willing to do a bit extra, always cheerful. The staff are always pleasant and ready to help when you phone in.

Reply from Peter Bryan, Care Manager at Bluebird Care Rushcliffe & Melton

Thanks very much for your kind feedback. We are delighted to hear you are happy with our homecare services and the care team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Mansfield & Ashfield
from B B (Son of Client) published on 10 February 2025

Submitted via Website • Report

Overall Experience

Although it's early days, Mother confirms that the staff are friendly and efficient as well as punctual, caring and health and safety conscious. So far she's very pleased with the service she's getting and doesn't have anything negative to say.

Reply from Aija Kivleniece, Care Supervisor at Bluebird Care Mansfield & Ashfield

It is nice to hear your mum is happy with our services. Thank you so much for taking the time to leave a review. Your kind words mean a lot to us and we are grateful for your support. Its wonderful to know that you are happy with our services!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Rushcliffe & Melton
from Julie J (Daughter of Client) published on 4 February 2025

Submitted via Website • Report

Overall Experience

Mum had had a 12 week stay in hospital where she had lost mobility, weight and strength. Bluebird Care Rushcliffe and Melton were excellent in sourcing a live in carer at two days' notice which helped mum leave hospital as quickly as possible. They also scheduled three further care visits per day at

short notice and amended the visit times to support mum's needs. Their care and support led mum to be sitting and walking again within a few weeks. There is good communication after every visit via an app, important for me as I live abroad. Highly recommended.

Reply from Peter Bryan, Care Manager at Bluebird Care Rushcliffe & Melton

Thank you very much for your glowing review. We really appreciate your kind words and will enjoy sharing this with the care team. We're so pleased you found your mum's service to be responsive and transparent, enabling her to return home promptly after hospital stay.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Newark & Sherwood
from C V (Client) assisted by family/friend published on 16 January 2025

Submitted via Postal Card • Report

Overall Experience

Staff are punctual and very caring. Personal care performed with dignity. Reassuring and caring support.

Reply from Stuart Pankhurst, Manager at Bluebird Care Newark & Sherwood

Your great rating means a lot to us and we appreciate you taking the time to leave us this review! Take care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Nottingham
from Andrew S (Brother-in-law of Client) published on 25 November 2024

Submitted via Website • Report

Overall Experience

My brother is so pleased with the service provided by Bluebird Care, they are taking wonderful care of his wife during the visits, this gives his wife, who is a dementia sufferer, a greater sense of self-belief and dignity. Thank you.

Reply from Stuart Pankhurst, Manager at Bluebird Care Nottingham

Hello Andrew, thank you so much for the positive review! We will continue to do our best to earn it. Please don't hesitate to reach out to us if there's anything additional we can do for you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Nottingham
from Susan L (Wife of Client) published on 25 November 2024

Submitted via Website • Report

Overall Experience

We are really grateful for the reassuring support we have received following my husband's cancer surgery. The flexibility and responsiveness has been brilliant and given me great peace of mind. The staff are so cheerful and helpful and a pleasure to deal with. Highly recommended.

Reply from Stuart Pankhurst, Manager at Bluebird Care Nottingham

Thank you, Susan, for reaching out to us with such a great rating! We strive to provide an excellent customer experience and your opinion plays an integral part in making this happen! All the best.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review of
Bluebird Care Mansfield & Ashfield
from D W (Daughter of Client) published on 24 October 2024

Submitted via Website • Report

Overall Experience

From the first contact via a phone call, they were very warm and made me feel at ease. It's an emotional time when you decide you need help to look after a loved one.
On meeting my mum, they made her feel very comfortable and were very thorough on wanting to meet her needs.
Mum's care started this

week and she appears to be happy and adapting well to all of the changes. I've asked Mum's opinion and she said her carer is very nice.

Reply from Sarah Chapman, Registered Manager at Bluebird Care Mansfield & Ashfield

Thank you for taking the time to leave this lovely review. We are so pleased to have made an emotional time a little easier for you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Home Care Providers Owned by Bluebird Care in Nottinghamshire

Bluebird Care Locations in Nottinghamshire (4)

Bluebird Care Reviews in Nottinghamshire (95)

Bluebird Care Nottingham

Bluebird Care Nottingham

Bluebird Care Mansfield & Ashfield

Bluebird Care Rushcliffe & Melton

Bluebird Care Mansfield & Ashfield

Bluebird Care Nottingham

Bluebird Care Nottingham

Bluebird Care Rushcliffe & Melton

Bluebird Care Nottingham

Bluebird Care Nottingham

Bluebird Care Rushcliffe & Melton

Bluebird Care Nottingham

Bluebird Care Nottingham

Bluebird Care Rushcliffe & Melton

Bluebird Care Mansfield & Ashfield

Bluebird Care Rushcliffe & Melton

Bluebird Care Newark & Sherwood

Bluebird Care Nottingham

Bluebird Care Nottingham

Bluebird Care Mansfield & Ashfield

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Promote on homecare.co.uk

Search for

Care Seekers

Job Seekers