Bluebird Care in Shropshire | 2 Home Care Providers

Review of
Bluebird Care Shropshire
from Jan W (Friend of Client) published on 12 February 2025

Submitted via Website • Report

Overall Experience

Thanks to the exceptional care from everyone at Bluebird, my friend was able to stay in her own home for several years. This meant such a lot to her.
Her carers were always so kind and friendly, and all her needs were met - above all expectations on more than one occasion when she'd had to attend A&E,

for which we were very grateful.
She liked her routine and always looked forward to her carer visits. She always spoke very highly of everyone. She's recently moved into residential care, which would have been much sooner without the excellent care from Bluebird.
Our sincere thanks to everyone there.

Reply from Kirsty Holland, Business Development Manager at Bluebird Care Shropshire

Thank you so much for taking the time to do this review. We are so happy to have been able to help your wonderful friend remain at home as long as possible. We are so proud of our care team, and agree that each and every team member, always strive to exceed expectations. Bluebird Care Shropshire are proud to have been part of your loved ones journey.

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Review of
Bluebird Care Oswestry
from V F (Wife of Client) published on 20 November 2024

Submitted via Postal Card • Report

Overall Experience

The carers are always on time. We requested slightly later times in the morning and that has been done. The care is a little inconsistent, most carers are excellent and will ask if there is anything else they can do to help. Two carers are not as helpful. It would be good if occasionally we have a visit

from a coordinator to discuss good and not so good.

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Review of
Bluebird Care Oswestry
from Richard H (Client) published on 7 June 2024

Submitted via Postal Card • Report

Overall Experience

Very friendly service, I enjoyed the company very much.

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Review of
Bluebird Care Shropshire
from K P (Daughter of Client) published on 23 April 2024

Submitted via Website • Report

Overall Experience

Mum's carers are wonderful. They treat her kindly and with respect. Their attention to all details concerning her care is excellent. They are warm and friendly. They feel like part of Mum's family. She looks forward to their visits, as do I. Mum and I would be lost without them.

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Review of
Bluebird Care Shropshire
from Iain D (Client) published on 7 December 2023

Submitted via Website • Report

Overall Experience

In my experience with Bluebird, l have found all the carers without exception to be very polite, helpful, and pleasant. Nothing seems to be too much trouble and everything is done in a cheerful manner.

Reply from Kirsty Holland, business development supervisor at Bluebird Care Shropshire

Thank you so much for your very kind comments Iain, we are very proud of our care team and I will ensure that this gets passed on to them.

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Review of
Bluebird Care Shropshire
from Bessie J (Client) assisted by family/friend published on 6 October 2023

Submitted via Postal Card • Report

Overall Experience

Arrival times of late, due to holidays, sickness and shortness of staff, have been somewhat chaotic. The staff are all excellent.

Reply from Kirsty Holland, Business Owner at Bluebird Care Shropshire

Thank you for your review, Bessie. I totally agree, our staff are five-star! I apologise for the chaotic timings throughout the holiday period, we are striving to address this moving forward to give you better continuity.

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Review of
Bluebird Care Shropshire
from Annie H (Daughter of Client) published on 5 October 2023

Submitted via Postal Card • Report

Overall Experience

I cared for my 93-year-old mum at her home for the last two years of her life. I was exhausted and her mobility and dementia were getting worse. Bluebird Care came to visit and was open to any kind of help I requested. I can honestly say that the Bluebird carers' visits were a delight for Mum and a

great support for me. They managed to arrange the same delightful carer every week for Mum's last months. She was experienced, sweet and her work was obviously a vocation. She gave Mum back the fun and chat that I was too tired to do. Gentle, respectful bedbaths, bed changes and lots more. Just fantastic! The agency is also flexible and I could arrange an afternoon out for myself.

Reply from Ian Barnes, Business Owner at Bluebird Care Shropshire

Thank you so much for your wonderful review, Annie. It was a pleasure to care for your loved one. We pride ourselves on being able to go above and beyond for our customers and their families. I have passed your feedback on to the carer your mother had also and to the team.

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Review of
Bluebird Care Shropshire
from Glenda R (Daughter of Client) published on 27 June 2023

Submitted via Website • Report

Overall Experience

Professional caring service thorough and reliable. Carers were happy to sit and chat with Mum never pushing her to eat if she said no. Great communication with the family. Initial visit was carried out with respect but was very informative and thorough in its information gathering. All be it the service

was not required for very long, it was invaluable.

Reply from Ian Barnes, Owner at Bluebird Care Shropshire

Thank you for the all-round 5-star review, it is very much appreciated. We were delighted to have had the opportunity to care for your mum when she needed some additional support. We pride ourselves as a care business to offer the highest standards of care possible. Please do spread the word of the services Bluebird Care Shropshire can offer to anyone who also may need any extra support.

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Review of
Bluebird Care Shropshire
from D W (Daughter of Client) published on 17 May 2023

Submitted via Website • Report

Overall Experience

I have found Bluebird's service to be excellent. All carers have been brilliant providing excellent care and sympathetic to my mother's needs. They have always been cheerful lifting her mood when needed.

Reply from Ian Barnes, Owner at Bluebird Care Shropshire

Thank you for your 5-star review. We pride ourselves in offering the highest standards of care and communication to both our wonderful customers and their families.

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Review of
Bluebird Care Shropshire
from Lynn L (Daughter of Client) published on 17 May 2023

Submitted via Website • Report

Overall Experience

Core group of carers who visit Dad on a regular basis are very respectful and kind to Dad and listen to him. Any issues are raised with my sibling immediately.
Regular reviews with managers are arranged.
Billing and rotas are always timely.
Overall, very pleased with the service.

Reply from Ian Barnes, Owner at Bluebird Care Shropshire

We are delighted that you are very pleased with our high-quality all round care services for your dad and family members. We pride ourselves in going above and beyond our customer's expectations. Thank you for the 5-star review.

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Review of
Bluebird Care Shropshire
from Helen T (Sister of Client) published on 12 May 2023

Submitted via Website • Report

Overall Experience

The carers at Bluebird Shropshire are kind, helpful and give my sister confidence as she suffers from anxiety. Nothing too much trouble. The office staff are also helpful, especially The co-ordinators.
Help and support given to me, as I live some distance away from my sister, is very reassuring.

Reply from Ian Barnes, Director at Bluebird Care Shropshire

Thank you for your 5-star review. We are delighted that you are happy with the high-quality services that we offer to your sister. Your comments have been passed on to our office team and coordinators. Thank you.

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Review of
Bluebird Care Shropshire
from Nicky P (Wife of Client) published on 12 May 2023

Submitted via Website • Report

Overall Experience

We have been absolutely delighted with the service we have received from Bluebird. The carers are all efficient, friendly and very caring, both with my terminally ill husband and myself and when I have needed to phone the office, the way my calls have been dealt with has always been very quickly, professionally

and again, in a friendly manner.
We don't know how much further care my husband will need but we have been so comforted by the understanding and reassurances by members of staff that anything we need can be provided. My husband was initially reluctant to accept care, but he has been totally won over.

Reply from Ian Barnes, Owner at Bluebird Care Shropshire

We are absolutely delighted that our care assistants and office staff are of great assistance to you both. Thank you for your review and a 5-star rating, it is very much appreciated.

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Review of
Bluebird Care Oswestry
from Linda L (Client) published on 19 December 2022

Submitted via Postal Card • Report

Overall Experience

All the girls are lovely and helpful always. Come with a smile on their faces.

Reply from Ian Barnes, Owner at Bluebird Care Oswestry

Thank you for your very positive comment and rating. We really appreciate you taking the time.
Wishing you a peaceful Christmas.

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Review of
Bluebird Care Oswestry
from C P (Wife of Client) published on 19 December 2022

Submitted via Postal Card • Report

Overall Experience

Apart from one blip which I did report, the girls have become like friends. I can talk about our problems and they listen. Very, very good.

Reply from Ian Barnes, Owner at Bluebird Care Oswestry

Thank you for sharing your positive experience and for leaving us this response! Wishing you a peaceful Christmas from all the team at Bluebird Care Oswestry.

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Review of
Bluebird Care Oswestry
from Bethan P (Daughter of Client) published on 7 December 2022

Submitted via Postal Card • Report

Overall Experience

The care staff who come to help my mum in the morning are usually jolly, kind and a pleasure to interact with. We have found the supervisors/management can sometimes be aloof. I would recommend Bluebird Care Oswestry to anyone who needed help.

Reply from Ian Barnes, Owner at Bluebird Care Oswestry

Thank you so much for taking the time to write a review, we really appreciate it! We take our review feedback seriously and are always looking for ways for continual improvement.
Wishing you a lovely Christmas.

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Review of
Bluebird Care Oswestry
from Florence P (Client) assisted by family/friend published on 6 December 2022

Submitted via Postal Card • Report

Overall Experience

Bluebird Care are very kind and helpful and I would recommend them very highly.

Reply from Ian Barnes, Owner at Bluebird Care Oswestry

Thank you for such a positive review Florence, it is much appreciated. Have a wonderful day and a lovely Christmas.

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Review of
Bluebird Care Shropshire
from Janet P (Client) published on 3 August 2022

Submitted via Postal Card • Report

Overall Experience

I have been with this care provider for a few years now. I could not imagine changing to another company. They have lovely and caring staff.

Reply from Ian Barnes, Director at Bluebird Care Shropshire

Thank you for such a positive review Janet P (client), have a wonderful day!

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Review of
Bluebird Care Shropshire
from Andrew M (Client) published on 12 July 2022

Submitted via Website • Report

Overall Experience

The care needs of my 88-year-old mother escalated until a family and friends' care rota was just not enough, and we used the 24-hour care package from Bluebird. A hardworking and extremely kind lady arrived with an enormously heavy suitcase! She bonded quickly with my mother, so important when a fiercely

independent person can no longer cope. We are so grateful for her unstinting efforts. Sadly, my mother moved beyond what one person could do, we moved her into institutional care, and she died shortly after. The whole family remains deeply grateful to the carer for her efforts. We so wished Mum could pass away at home, but it was not to be. The care home was sadly the answer for her last few days; their immediate access to medical help and ability to suddenly field several staff members was indeed required. We lost Mum peacefully a few days after she transferred. If you want kindly, tactile and very capable help we recommend Mum's carer if Bluebird offer her.

Reply from Claire Flavell, Director of Care at Bluebird Care Shropshire

Thank you so much for your kind review. It was our privilege and pleasure to be able to care for your mum and help her to stay at home as long as possible.

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Review of
Bluebird Care Shropshire
from Mary H (Client) published on 12 May 2022

Submitted via Postal Card • Report

Overall Experience

Satisfactory - no complaints of care given.

Reply from Ian Barnes, Director at Bluebird Care Shropshire

Thank you so much for taking the time to write a review; we really appreciate it!

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Review of
Bluebird Care Shropshire
from Valerie J (Client) published on 11 May 2022

Submitted via Postal Card • Report

Overall Experience

Service excellent - girls and men very willing and friend. Look forward to seeing them each day. So glad I picked Bluebird.

Reply from Ian Barnes, Director at Bluebird Care Shropshire

Thank you so much for taking the time to write a review; we really appreciate it!

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Home Care Providers Owned by Bluebird Care in Shropshire

Bluebird Care Locations in Shropshire (2)

Bluebird Care Reviews in Shropshire (56)

Bluebird Care Shropshire

Bluebird Care Oswestry

Bluebird Care Oswestry

Bluebird Care Shropshire

Bluebird Care Shropshire

Bluebird Care Shropshire

Bluebird Care Shropshire

Bluebird Care Shropshire

Bluebird Care Shropshire

Bluebird Care Shropshire

Bluebird Care Shropshire

Bluebird Care Shropshire

Bluebird Care Oswestry

Bluebird Care Oswestry

Bluebird Care Oswestry

Bluebird Care Oswestry

Bluebird Care Shropshire

Bluebird Care Shropshire

Bluebird Care Shropshire

Bluebird Care Shropshire

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