Bluebird Care in South Gloucestershire | 1 Home Care Provider

Review of
Bluebird Care South Gloucestershire
from Celia W (Wife of Client) published on 6 December 2023

Submitted via Postal Card • Report

Overall Experience

The care for my husband, who has Parkinson's Disease, has been excellent. The carers are kind and supportive. The management is very approachable and almost always manages any request for a change of time if necessary because of appointments, etc.
Definitely recommend.

Reply from Sophie Whitfield, Director at Bluebird Care South Gloucestershire

Thank you for your review and feedback. We really appreciate you taking the time to write.

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Review of
Bluebird Care South Gloucestershire
from Andrew H (Grandson of Client) published on 27 September 2023

Submitted via Website • Report

Overall Experience

Just wanted to say a huge thank you to the carer for her really kind help this morning. My grandpa had fallen in the bathroom and she called me and stayed with him and made him comfortable on the floor until I got there to pick him up off the floor. She's always super friendly and helpful and I really

appreciated her going above and beyond today to help my fallen grandpa! Great work!

Reply from Becky Edenborough, Digital Marketing Manager at Bluebird Care South Gloucestershire

Thank you for such a positive review, have a wonderful day!
Many thanks, Sophie

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Review of
Bluebird Care South Gloucestershire
from Gail L (Daughter-in-law of Client) published on 25 July 2023

Submitted via Postal Card • Report

Overall Experience

Excellent caring. Would request one staff member, in particular, full time with another on holiday breaks. So pleased.

Reply from Sophie Whitfield, Director at Bluebird Care South Gloucestershire

Thank you, Gail, for taking the time to write this review - it is always a delight to hear of people pleased with our service.
Having high "Continuity of Care" brings so many benefits in terms of safety and how effective the care can be, plus it allows for a stronger relationship between our customers and carers. It is one of the most important things in care so we always work hard to keep the number of carers a person sees to an absolute minimum.
With kind regards.

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Review of
Bluebird Care South Gloucestershire
from C E (Mother of Client) published on 11 July 2022

Submitted via Website • Report

Overall Experience

Bluebird Care comes to get my son up and put him to bed most days. Every single carer has been kind and considerate and nothing is too much trouble. The carers treat my son with the utmost respect as well as having fun whilst they are with him. Whenever we ring the office it's the same, everyone is

extremely helpful and accommodating and cannot do enough to help.
I cannot praise every single person we have dealt with at Bluebird Care enough.
I would highly recommend.

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Review of
Bluebird Care South Gloucestershire
from Roberta J (Client) published on 3 June 2022

Submitted via Postal Card • Report

Overall Experience

Bluebird has been my provider for 14-months. I find the staff excellent in their care for me. I only have one complaint, and that is the timing of my morning visit, which has been too early. I have very bad nights and cannot wake up for an early call. The office staff have tried to give me some better

calls, but not on a regular basis.

Reply from Jack Whitfield, Director at Bluebird Care South Gloucestershire

Good afternoon, so good to see you at our Platinum Jubilee Party a fortnight ago - it was lovely to have a good chat with you at our first event since the start of Covid. Hope to see you again soon at the next event, which will be a Harvest Supper-themed Bingo party!
I have just checked with the coordinators and am pleased to see that you are now getting your morning visit at your preferred later time of 9 am.
All the best.

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Review of
Bluebird Care South Gloucestershire
from C D (Client) published on 4 June 2020

Submitted via Website • Report

Overall Experience

My Bluebird carers are very professional, friendly, and helpful whilst maintaining personal dignity. They have continued to maintain a high level of service during these very challenging days/weeks/months.

Reply from Jack Whitfield, Director at Bluebird Care South Gloucestershire

Thank you very much for your review, and indeed your valuable feedback over the years!
All the best.

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Review of
Bluebird Care South Gloucestershire
from Carl W (Son of Client) published on 3 June 2020

Submitted via Website • Report

Overall Experience

We have two visits a day for personal care whereby the Staff are always on time, very caring and complete everything asked. Work is carried out with full safety measures and is always adhered to. Overall very happy.

Reply from Jack Whitfield, Director at Bluebird Care South Gloucestershire

I am delighted to hear that you find our service to your satisfaction. Thank you for going out of your way to let us know, we really appreciate it and enjoy hearing that we are making people happy! Regards.

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Review of
Bluebird Care South Gloucestershire
from Lin B (Daughter of Client) published on 3 June 2020

Submitted via Website • Report

Overall Experience

My stepfather has had the most amazing care from the Bluebird carers. They have helped him cope at a very upsetting time, while his wife has been in a hospice receiving treatment for terminal liver cancer over the last six weeks. My dad has a very needy nature and can be quite demanding, however with

the compassion and care he has received, it has helped me focus on the needs of my mum completely without worrying at all about him. Thank you.

Reply from Jack Whitfield, Director at Bluebird Care South Gloucestershire

Thank you so much for taking the time to write this review, especially during this difficult time. I am glad to hear that the carers are making what difference they can, to make things as easy as possible. With warm regards.

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Review of
Bluebird Care South Gloucestershire
from Linda H (Sister-in-law of Client) published on 28 May 2020

Submitted via Website • Report

Overall Experience

My family decided on Bluebird Care for their attention to detail and genuine interest when we approached them initially. We had an interview with them in my brother-in-law's home and they took great care in answering all his questions as well as ours, his family.
Since then he has received fantastic

care from a main carer and a couple of others. Continuity of care, with people whom he had gotten used to, was a priority and this Bluebird have achieved.
My brother-in-law is so pleased with the support he receives, as are we as a family. It is comforting to all concerned he is getting such a high standard of support and care.
Thank you, Bluebird. Well done.

Reply from Jack Whitfield, Director at Bluebird Care South Gloucestershire

Thank you so much for taking the time to write this, it really means a lot to hear such words from someone with your background! We are delighted that you and your brother-in-law are happy with the service. Good continuity brings so many benefits, too many to mention even, and is the keystone of a good experience with home care.

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Review of
Bluebird Care South Gloucestershire
from Eric M (Partner of Client) published on 22 May 2020

Submitted via Website • Report

Overall Experience

We have been with Bluebird Care for a couple of years now, to be honest, they have given my partner the most wonderful care, nothing is ever too much.
I had a feeling with Covid-19 that we may have struggled with the care situation.
I have nothing but praise for them all, they have been extremely

professional, not once have we been let down. Bluebird Care has been just brilliant.
No matter what happens in the future with Covid 19, I know my partner will be looked after with great love and care.

Reply from Jack Whitfield, Director at Bluebird Care South Gloucestershire

Thank you so much for these kind words - this is what it is all about! It will always be a privilege to hear that the care we provide is making a difference, so thank you for taking the time to do so.
We are incredibly proud of the way all the staff have responded to the COVID-19 situation. It is their sticking to meticulous hygiene measures that have kept all our customers safe through this difficult time. Hopefully, things will start to get easier soon.

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Review of
Bluebird Care South Gloucestershire
from Ian S (Son of Client) published on 22 May 2020

Submitted via Website • Report

Overall Experience

Looking at April 2020 in what has been a challenging time it has been very good that Bluebird have been able to still provide their care team for my mother who has dementia and mobility issues. We have the same carer for the morning and lunchtime visit and this carer has built a very good relationship

with my mother which is vital for somebody with dementia. The morning/lunchtime carer goes about her task's efficiently with a happy disposition and nothing seems like to much trouble. The teatime and bedtime visits are now split between two carers who come on alternative days. The package now is all about stability which I believe is very important for the well being of my mother. I cannot fault the care team who come to our home, the times, the care they provide and the fact they are really nice people who seem to care about my mother. The best compliment I can give is to say I would not want to change anything about the care Bluebird provide.

Reply from Jack Whitfield, Director at Bluebird Care South Gloucestershire

Thank you very much for taking the time to review our service. Keeping people such as your mother in the familiar comfort of their own homes is so important to them and is what we care passionately about. We are always looking to improve and hope that you continue to enjoy the service we provide.

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Home Care Provider Owned by Bluebird Care in South Gloucestershire

Bluebird Care Locations in South Gloucestershire (1)

Bluebird Care Reviews in South Gloucestershire (11)

Bluebird Care South Gloucestershire

Bluebird Care South Gloucestershire

Bluebird Care South Gloucestershire

Bluebird Care South Gloucestershire

Bluebird Care South Gloucestershire

Bluebird Care South Gloucestershire

Bluebird Care South Gloucestershire

Bluebird Care South Gloucestershire

Bluebird Care South Gloucestershire

Bluebird Care South Gloucestershire

Bluebird Care South Gloucestershire

Awards / Recognitions (2)

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