Bluebird Care in West Midlands | 7 Home Care Providers

Review of
Bluebird Care Sandwell
from Ann B (Daughter of Client) published on 28 March 2025

Submitted via Website • Report

Overall Experience

Bluebird carers care for my mum professionally and with respect. Visits can be challenging, to say the least, but the carers still carry out their job with a minimum of fuss. This gives me the confidence to enjoy evenings away and to wake in the morning knowing that my mum is clean, dressed and fed.

The carers go above and beyond what I expected - they also look after my mum's flat, change her bed and do the washing. It's always clean and tidy there and leaves me with more time to be a daughter rather than also trying to clean the flat. A huge thank you to both the carers and the management there.

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Review of
Bluebird Care Dudley, Wyre Forest & Malvern Hills
from Moira L (Wife of Client) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

I need help with my husband to get him up in the morning. He has good days and bad days. We have a regular carer from Bluebird. She is wonderful. She washes him and helps him to dress, brush his teeth and brings him downstairs on his stairlift. She shaves him while I prepare his breakfast. She is such

a great support, advises me on what he needs to improve his care. I wish I had got support sooner. I am impressed with the way the provision of care from Bluebird was so easy to arrange. It is very individualised care.

Reply from Nicola Witt, Owner at Bluebird Care Dudley, Wyre Forest & Malvern Hills

Thank you so much for this lovely review. Our team will be delighted to hear your comments and we are so pleased to hear that our carers are supporting you and your husband so well.

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Review of
Bluebird Care Dudley, Wyre Forest & Malvern Hills
from J L (Client) published on 21 February 2025

Submitted via Website • Report

Overall Experience

We contacted Bluebird because we need help with some of the jobs around the house e.g. changing the bed. We decided to go with a carer rather than a cleaner as I am beginning to suffer from arthritis and will probably need some personal care at some point, and wanted to get used to having a carer. The

service is wonderful. The carer is always on time and always does what I ask. The work is done excellently and the carer is always smiling and friendly. We look forward to our visit every week.

Reply from Adrian Witt, Director at Bluebird Care Dudley, Wyre Forest & Malvern Hills

Thank you so much for taking the time to provide a review of the service that we have been able to provide. I am pleased that the carers are able to do the things that you need help with. I know from my own experience that some jobs, like doing high windows, can be a challenge and so that our carers have been able to help out is great. Thank you.

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Review of
Bluebird Care Sutton Coldfield & Birmingham East
from M H (Wife of Client) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience

Regular prompt visits from team. Always pleasant and thorough care given to my husband who has dementia. Our regular carer always enquires how I am feeling and coping - always nice to hear. My husband looks forward to carers coming. Excellent care service and very informative regarding advice given

to me to help with ongoing deterioration that occurs with the dementia.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Sutton Coldfield & Birmingham East

Thank you for such a fantastic 5-star review! Our team are incredibly grateful and so pleased to hear how happy you are with the care your husband receives. Great to hear that you also feel supported - please let us know if there is anything more we can do to help.

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Review of
Bluebird Care Wolverhampton
from J C (Daughter of Client) published on 14 February 2025

Submitted via Website • Report

Overall Experience

We have been pleased with the care my mum has received over the last year. Carers are very pleasant and helpful. They have established good relationships with her. The management try to maintain a rota of regular carers for mum on a regular basis which is essential for someone with dementia. They respond

quickly to requests for changes to care plan or medication and have good monitoring systems. They contact me with any queries maintaining a good level of communication.

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Review of
Bluebird Care Wolverhampton
from S L (Daughter of Client) published on 14 February 2025

Submitted via Website • Report

Overall Experience

Very good communication between all parties concerned. Carers very attentive and willing to take note of what is being asked of them by the person they are caring for. Nothing too much trouble. Times that have been requested are adhered to.

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Review of
Bluebird Care Wolverhampton
from Janice H (Daughter of Client) published on 14 February 2025

Submitted via Website • Report

Overall Experience

My mother has live-in care as she had a series of falls and her dementia has become worse. The carers are generally very good, and if we have any issues I know I can call the office with any concerns. Live in care can be tricky to navigate, and my mother doesn't always accept that she needs the help

we have arranged. She also likes a quiet peaceful environment, while the carers don't always remember this. However I am confident that they will do everything they can to keep her safe at home.
I have never had any difficulty in getting in touch with the management on the phone and they deal with my queries in a sensitive and professional manner. We have used Bluebird care for some time now, and I have been impressed with the dedication and hard work of the team.

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Review of
Bluebird Care Solihull & Birmingham
from Monika B (Client) published on 10 February 2025

Submitted via Website • Report

Overall Experience

All the carers I have been dealing with are helpful (nothing is too much trouble) kind and experienced in what they are doing. I have been dealing with Bluebird also 2 years ago when I had a fall and had to use their help. Their service is consistent, reliable and very good.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Thanks for your lovely feedback and for choosing us again to support you.

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Review of
Bluebird Care Wolverhampton
from Jane W (Daughter of Client) published on 17 January 2025

Submitted via Website • Report

Overall Experience

Bluebird Care is employed to look after my parents. My mother is unable to walk and suffers from dementia.
The carers manage both my parents with great sensitivity and respect, they are very reliable and caring and have always been approachable and helpful and put my parents first when supporting

them to live in their own home. The managers and office staff are very supportive and approachable. They deliver an excellent service.

Reply from Shamim Ali, Director at Bluebird Care Wolverhampton

Thank you so much for your thoughtful and kind review. We are delighted to hear that you are pleased with the care and support your parents are receiving. Ensuring that your parents feel respected, cared for and supported in their own home is at the heart of what we do. We're also glad that you've found our carers, managers and office staff to be approachable and helpful. Your feedback means a lot to us and we'll continue striving to provide excellent service. Thank you for sharing your experience!

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Review of
Bluebird Care Sutton Coldfield & Birmingham East
from E B (Client) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience

Very satisfied with the service and care. Carer is very understanding of me and my needs. I feel very safe in her care and how she can remind me with my memory problems and disabilities.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Sutton Coldfield & Birmingham East

Thank you for such a fantastic review - you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us!

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Review of
Bluebird Care Sutton Coldfield & Birmingham East
from Sarah W (Daughter-in-law of Client) published on 27 December 2024

Submitted via Postal Card • Report

Overall Experience

My father-in-law likes his Wednesday's with his carer. She is very understanding, caring and considerate. My father-in-law has Alzheimer's and vascular disease which can make him a little agitated sometimes. However, his carer knows how to talk to him. Thank you for all their help and support.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Sutton Coldfield & Birmingham East

Thank you for such a fantastic 5-star review! Our entire team is so pleased to know how satisfied you are with the service. Consistent care is so important and it's great to know that your father-in-law's regular care expert has formed a caring relationship with him - it makes all the difference. Thanks again!

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Review of
Bluebird Care Coventry
from Hala A (Daughter of Client) published on 29 November 2024

Submitted via Website • Report

Overall Experience

Great service. Very professional and friendly staff. They provide great service at a timely manner. Great customer service, the office staff always available to answer any query. Regular reviews to update the client's needs and adjust the care level and needs.

Reply from Chris Galt, Director at Bluebird Care Coventry

Thank you for taking the time and leaving such a wonderful review. The team thoroughly enjoy supporting your dad and are always available should you need anything. We will be sure to pass your comments on to our wonderful team. Thank you.

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Review of
Bluebird Care Walsall
from Sue W (Daughter of Client) published on 19 November 2024

Submitted via Website • Report

Overall Experience

My parents received excellent and compassionate care from Bluebird Care for two years. As their needs changed their care packages were updated quickly to address the changes.
As they moved to end of life care at home this year, the service was responsive and very supportive to my parents and myself.

Bluebird Care Walsall made it possible for my parents to be well cared for at home and to remain together right until the end of their lives. If we had not found Bluebird, I don't think this would have been possible.

Reply from Vicki Smith, Registered Manager at Bluebird Care Walsall

Thank you very much for your kind words, it was our absolute pleasure to care for your parents and to hear you say that our input made it possible for them to remain at home together, for us that is everything. I will be sure to share your words with the team.

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Review of
Bluebird Care Wolverhampton
from Sheila M (Daughter-in-law of Client) published on 25 October 2024

Submitted via Website • Report

Overall Experience

The carers are always polite and on time. My father-in-law isn't always the easiest person to deal with but they have always treated him well.
Communication with the office is very good. If they feel there is an issue, they will always call me, which I'm grateful for.
Thank you for your commitment

to my father-in-law.

Reply from Shamim Ali, Director at Bluebird Care Wolverhampton

Thank you so much for your kind words and feedback. We're glad to hear that the carers have been polite and punctual and that communication with the office has been helpful for you. We understand that it's not always easy but we're committed to providing the best care and support for your father-in-law. If there's ever anything else we can do, please don't hesitate to reach out.

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Review of
Bluebird Care Sutton Coldfield & Birmingham East
from A W (Client) assisted by family/friend published on 9 October 2024

Submitted via Postal Card • Report

Overall Experience

Good care by most carers.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Sutton Coldfield & Birmingham East

Thank you for taking the time to share your views on our service - We appreciate your feedback!

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Review of
Bluebird Care Sutton Coldfield & Birmingham East
from Barbara P (Client) published on 9 October 2024

Submitted via Postal Card • Report

Overall Experience

My carers are efficient and polite and helpful. Any change in the rota, even 15 minutes, makes it difficult as I have diabetes and I'm disabled.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Sutton Coldfield & Birmingham East

Thank you so much for taking the time to share your positive feedback about your care. We are so pleased to know you find your care experts to be polite and helpful. We appreciate the importance of continuity of care and always strive to provide consistent and timely care to all of our customers. We will be sure to share your feedback with the rest of our team.

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Review of
Bluebird Care Sutton Coldfield & Birmingham East
from Joseph M (Client) published on 22 August 2024

Submitted via Postal Card • Report

Overall Experience

Extremely reliable. Best care agency I've encountered. Highly recommend.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Sutton Coldfield & Birmingham East

Thank you for your fantastic 5-star review! We are so grateful to know how pleased you are with the quality of care and reliability of our team, and of course, there is no bigger compliment than recommending our services to others. We really appreciate it.

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Review of
Bluebird Care Sutton Coldfield & Birmingham East
from Jackie L (Daughter of Client) published on 31 July 2024

Submitted via Postal Card • Report

Overall Experience

The Bluebird Care carers have supported both my father and myself. They are professional, kind and compassionate and will do anything you ask of them.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Sutton Coldfield & Birmingham East

Thank you for taking the time to share your thoughts on the service provided for your father. Our entire team is so pleased to know that you are happy with the care and support received.

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Review of
Bluebird Care Sutton Coldfield & Birmingham East
from Gillian T (Wife of Client) published on 22 July 2024

Submitted via Postal Card • Report

Overall Experience

Very good.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Sutton Coldfield & Birmingham East

Thank you for your kind words and five-star review! Our entire team at Bluebird Care are committed to delivering high-quality care and we are all so pleased to know you are happy with the service received. Thanks again, Ranjot.

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Review of
Bluebird Care Dudley, Wyre Forest & Malvern Hills
from Alison C (Daughter of Client) published on 2 July 2024

Submitted via Website • Report

Overall Experience

Bluebird Care provided my dad with daily care visits when it became apparent that he couldn't look after himself properly, particularly with preparing meals, taking medicine and personal hygiene. He was reluctant at first and I wasn't sure how he would respond to carers. Within a very short space of

time, Dad established a great rapport with his main carer who was supportive, caring and professional but also with a great sense of humour and the ability to chat about the things my dad was interested in. I'd been struggling to get Dad to wash and change his clothes. After a couple of weeks of gentle encouragement from his carers, Dad was clean and well-dressed. The carers also helped with washing and drying clothes and making his bed - things which I no longer had to do! Dad's main carer kept in regular contact and would leave messages for me if things were needed.
I can't recommend Bluebird highly enough for their professional, supportive, efficient and person-centred service.

Reply from Nicola Witt, Owner at Bluebird Care Dudley, Wyre Forest & Malvern Hills

Thank you so much for taking the time to write this review, our carers will really appreciate your feedback and we are so glad we were able to make a difference to your life as well as your dad's. Thank you.

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Home Care Providers Owned by Bluebird Care in West Midlands

Bluebird Care Locations in West Midlands (7)

Bluebird Care Reviews in West Midlands (261)

Bluebird Care Sandwell

Bluebird Care Dudley, Wyre Forest & Malvern Hills

Bluebird Care Dudley, Wyre Forest & Malvern Hills

Bluebird Care Sutton Coldfield & Birmingham East

Bluebird Care Wolverhampton

Bluebird Care Wolverhampton

Bluebird Care Wolverhampton

Bluebird Care Solihull & Birmingham

Bluebird Care Wolverhampton

Bluebird Care Sutton Coldfield & Birmingham East

Bluebird Care Sutton Coldfield & Birmingham East

Bluebird Care Coventry

Bluebird Care Walsall

Bluebird Care Wolverhampton

Bluebird Care Sutton Coldfield & Birmingham East

Bluebird Care Sutton Coldfield & Birmingham East

Bluebird Care Sutton Coldfield & Birmingham East

Bluebird Care Sutton Coldfield & Birmingham East

Bluebird Care Sutton Coldfield & Birmingham East

Bluebird Care Dudley, Wyre Forest & Malvern Hills

Awards / Recognitions (2)

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