Bluebird Care in West Midlands | 7 Home Care Providers

Review of
Bluebird Care Sandwell
from H M (Client) published on 8 April 2025

Submitted via Postal Card • Report

Overall Experience

Very satisfied with the service. Thank you.

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Review of
Bluebird Care Coventry
from M L (Son of Client) published on 7 April 2025

Submitted via Website • Report

Overall Experience

Our experience with Bluebird Care has been totally positive. The care staff are both friendly and professional and the office / adimin staff have been efficient in responding to any additional requests about changes to the regular routine. Overall the care that they provide is a great support to the

whole family.

Reply from Chris Galt, Director at Bluebird Care Coventry

Thank you for taking the time and leaving such a wonderful review. The team thoroughly enjoy supporting your relative and it's great to hear that both our care team and office team are there to support you when you need them. We will be sure to pass your comments on to our wonderful team. Thank you.

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Review of
Bluebird Care Dudley, Wyre Forest & Malvern Hills
from Georgia H (Daughter of Client) published on 7 April 2025

Submitted via Postal Card • Report

Overall Experience

Since my Dad returned from hospital in 2022 following a stroke, our level of support has been nothing short of exceptional. The carer is an incredible, kind-hearted, patient individual who defines the role of being a carer - he truly cares. Not just for my Dad, but the physical & mental wellbeing of

our family too. He consistently goes above + beyond every visit - always bringing positive energy & a can-do attitude to every challenge! The carer not only helps with my Dad's personal care - but he has also played a big role in improving my Dad's speech, which has come on lots. We could not have asked for a better carer. My Dad has been much happier, more confident + more independent because of the carer. Words cannot express how brilliant our experience with bluebird has been. Thankyou.

Reply from Nicola Witt, Owner at Bluebird Care Dudley, Wyre Forest & Malvern Hills

Thank you so much for this lovely review. Our team will be so pleased to receive your feedback and we are delighted to hear of the difference the care has made to your Dad. Thank you.

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Review of
Bluebird Care Dudley, Wyre Forest & Malvern Hills
from Jean W (Wife of Client) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience

Very pleased with assitance, all well so far.

Reply from Nicola Witt, Owner at Bluebird Care Dudley, Wyre Forest & Malvern Hills

Thank you so much for taking the time to review our service. We are so pleased that everything is going well and our team will be delighted with your feedback. Thank you.

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Review of
Bluebird Care Solihull & Birmingham
from E W (Daughter of Client) published on 3 April 2025

Submitted via Website • Report

Overall Experience

Bluebird were recommended to us from two separate sources and they have more than lived up to expectations. They are professional and kindly and caring. They offer practical suggestions and solutions about how to improve aspects of day to day life. We feel confident that our father is in safe hands

.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Thank you so much for your kind words. We are so pleased we are meeting your expectations as a service.

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Review of
Bluebird Care Sandwell
from Ann B (Daughter of Client) published on 28 March 2025

Submitted via Website • Report

Overall Experience

Bluebird carers care for my mum professionally and with respect. Visits can be challenging, to say the least, but the carers still carry out their job with a minimum of fuss. This gives me the confidence to enjoy evenings away and to wake in the morning knowing that my mum is clean, dressed and fed.

The carers go above and beyond what I expected - they also look after my mum's flat, change her bed and do the washing. It's always clean and tidy there and leaves me with more time to be a daughter rather than also trying to clean the flat. A huge thank you to both the carers and the management there.

Reply from Kayleigh Martin, Registered Manager at Bluebird Care Sandwell

Good Afternoon Ann, Thank you for such a lovely comment. We aim to provide the best care possible as that is what our customers deserve. I'm so glad to hear that it is giving you more time to be a daughter. As always, you know where we are if you need anything. Many thanks- Kayleigh.

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Review of
Bluebird Care Dudley, Wyre Forest & Malvern Hills
from Moira L (Wife of Client) published on 26 March 2025

Submitted via Postal Card • Report

Overall Experience

I need help with my husband to get him up in the morning. He has good days and bad days. We have a regular carer from Bluebird. She is wonderful. She washes him and helps him to dress, brush his teeth and brings him downstairs on his stairlift. She shaves him while I prepare his breakfast. She is such

a great support, advises me on what he needs to improve his care. I wish I had got support sooner. I am impressed with the way the provision of care from Bluebird was so easy to arrange. It is very individualised care.

Reply from Nicola Witt, Owner at Bluebird Care Dudley, Wyre Forest & Malvern Hills

Thank you so much for this lovely review. Our team will be delighted to hear your comments and we are so pleased to hear that our carers are supporting you and your husband so well.

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Review of
Bluebird Care Dudley, Wyre Forest & Malvern Hills
from J L (Client) published on 21 February 2025

Submitted via Website • Report

Overall Experience

We contacted Bluebird because we need help with some of the jobs around the house e.g. changing the bed. We decided to go with a carer rather than a cleaner as I am beginning to suffer from arthritis and will probably need some personal care at some point, and wanted to get used to having a carer. The

service is wonderful. The carer is always on time and always does what I ask. The work is done excellently and the carer is always smiling and friendly. We look forward to our visit every week.

Reply from Adrian Witt, Director at Bluebird Care Dudley, Wyre Forest & Malvern Hills

Thank you so much for taking the time to provide a review of the service that we have been able to provide. I am pleased that the carers are able to do the things that you need help with. I know from my own experience that some jobs, like doing high windows, can be a challenge and so that our carers have been able to help out is great. Thank you.

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Review of
Bluebird Care Sutton Coldfield & Birmingham East
from M H (Wife of Client) published on 18 February 2025

Submitted via Postal Card • Report

Overall Experience

Regular prompt visits from team. Always pleasant and thorough care given to my husband who has dementia. Our regular carer always enquires how I am feeling and coping - always nice to hear. My husband looks forward to carers coming. Excellent care service and very informative regarding advice given

to me to help with ongoing deterioration that occurs with the dementia.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Sutton Coldfield & Birmingham East

Thank you for such a fantastic 5-star review! Our team are incredibly grateful and so pleased to hear how happy you are with the care your husband receives. Great to hear that you also feel supported - please let us know if there is anything more we can do to help.

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Review of
Bluebird Care Wolverhampton
from J C (Daughter of Client) published on 14 February 2025

Submitted via Website • Report

Overall Experience

We have been pleased with the care my mum has received over the last year. Carers are very pleasant and helpful. They have established good relationships with her. The management try to maintain a rota of regular carers for mum on a regular basis which is essential for someone with dementia. They respond

quickly to requests for changes to care plan or medication and have good monitoring systems. They contact me with any queries maintaining a good level of communication.

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Review of
Bluebird Care Wolverhampton
from S L (Daughter of Client) published on 14 February 2025

Submitted via Website • Report

Overall Experience

Very good communication between all parties concerned. Carers very attentive and willing to take note of what is being asked of them by the person they are caring for. Nothing too much trouble. Times that have been requested are adhered to.

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Review of
Bluebird Care Wolverhampton
from Janice H (Daughter of Client) published on 14 February 2025

Submitted via Website • Report

Overall Experience

My mother has live-in care as she had a series of falls and her dementia has become worse. The carers are generally very good, and if we have any issues I know I can call the office with any concerns. Live in care can be tricky to navigate, and my mother doesn't always accept that she needs the help

we have arranged. She also likes a quiet peaceful environment, while the carers don't always remember this. However I am confident that they will do everything they can to keep her safe at home.
I have never had any difficulty in getting in touch with the management on the phone and they deal with my queries in a sensitive and professional manner. We have used Bluebird care for some time now, and I have been impressed with the dedication and hard work of the team.

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Review of
Bluebird Care Solihull & Birmingham
from Monika B (Client) published on 10 February 2025

Submitted via Website • Report

Overall Experience

All the carers I have been dealing with are helpful (nothing is too much trouble) kind and experienced in what they are doing. I have been dealing with Bluebird also 2 years ago when I had a fall and had to use their help. Their service is consistent, reliable and very good.

Reply from Kam Goraya, Director at Bluebird Care Solihull & Birmingham

Thanks for your lovely feedback and for choosing us again to support you.

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Review of
Bluebird Care Wolverhampton
from Jane W (Daughter of Client) published on 17 January 2025

Submitted via Website • Report

Overall Experience

Bluebird Care is employed to look after my parents. My mother is unable to walk and suffers from dementia.
The carers manage both my parents with great sensitivity and respect, they are very reliable and caring and have always been approachable and helpful and put my parents first when supporting

them to live in their own home. The managers and office staff are very supportive and approachable. They deliver an excellent service.

Reply from Shamim Ali, Director at Bluebird Care Wolverhampton

Thank you so much for your thoughtful and kind review. We are delighted to hear that you are pleased with the care and support your parents are receiving. Ensuring that your parents feel respected, cared for and supported in their own home is at the heart of what we do. We're also glad that you've found our carers, managers and office staff to be approachable and helpful. Your feedback means a lot to us and we'll continue striving to provide excellent service. Thank you for sharing your experience!

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Review of
Bluebird Care Sutton Coldfield & Birmingham East
from E B (Client) published on 13 January 2025

Submitted via Postal Card • Report

Overall Experience

Very satisfied with the service and care. Carer is very understanding of me and my needs. I feel very safe in her care and how she can remind me with my memory problems and disabilities.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Sutton Coldfield & Birmingham East

Thank you for such a fantastic review - you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us!

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Review of
Bluebird Care Sutton Coldfield & Birmingham East
from Sarah W (Daughter-in-law of Client) published on 27 December 2024

Submitted via Postal Card • Report

Overall Experience

My father-in-law likes his Wednesday's with his carer. She is very understanding, caring and considerate. My father-in-law has Alzheimer's and vascular disease which can make him a little agitated sometimes. However, his carer knows how to talk to him. Thank you for all their help and support.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Sutton Coldfield & Birmingham East

Thank you for such a fantastic 5-star review! Our entire team is so pleased to know how satisfied you are with the service. Consistent care is so important and it's great to know that your father-in-law's regular care expert has formed a caring relationship with him - it makes all the difference. Thanks again!

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Review of
Bluebird Care Coventry
from Hala A (Daughter of Client) published on 29 November 2024

Submitted via Website • Report

Overall Experience

Great service. Very professional and friendly staff. They provide great service at a timely manner. Great customer service, the office staff always available to answer any query. Regular reviews to update the client's needs and adjust the care level and needs.

Reply from Chris Galt, Director at Bluebird Care Coventry

Thank you for taking the time and leaving such a wonderful review. The team thoroughly enjoy supporting your dad and are always available should you need anything. We will be sure to pass your comments on to our wonderful team. Thank you.

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Review of
Bluebird Care Walsall
from Sue W (Daughter of Client) published on 19 November 2024

Submitted via Website • Report

Overall Experience

My parents received excellent and compassionate care from Bluebird Care for two years. As their needs changed their care packages were updated quickly to address the changes.
As they moved to end of life care at home this year, the service was responsive and very supportive to my parents and myself.

Bluebird Care Walsall made it possible for my parents to be well cared for at home and to remain together right until the end of their lives. If we had not found Bluebird, I don't think this would have been possible.

Reply from Vicki Smith, Registered Manager at Bluebird Care Walsall

Thank you very much for your kind words, it was our absolute pleasure to care for your parents and to hear you say that our input made it possible for them to remain at home together, for us that is everything. I will be sure to share your words with the team.

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Review of
Bluebird Care Wolverhampton
from Sheila M (Daughter-in-law of Client) published on 25 October 2024

Submitted via Website • Report

Overall Experience

The carers are always polite and on time. My father-in-law isn't always the easiest person to deal with but they have always treated him well.
Communication with the office is very good. If they feel there is an issue, they will always call me, which I'm grateful for.
Thank you for your commitment

to my father-in-law.

Reply from Shamim Ali, Director at Bluebird Care Wolverhampton

Thank you so much for your kind words and feedback. We're glad to hear that the carers have been polite and punctual and that communication with the office has been helpful for you. We understand that it's not always easy but we're committed to providing the best care and support for your father-in-law. If there's ever anything else we can do, please don't hesitate to reach out.

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Review of
Bluebird Care Sutton Coldfield & Birmingham East
from A W (Client) assisted by family/friend published on 9 October 2024

Submitted via Postal Card • Report

Overall Experience

Good care by most carers.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Sutton Coldfield & Birmingham East

Thank you for taking the time to share your views on our service - We appreciate your feedback!

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Home Care Providers Owned by Bluebird Care in West Midlands

Bluebird Care Locations in West Midlands (7)

Bluebird Care Reviews in West Midlands (266)

Bluebird Care Sandwell

Bluebird Care Coventry

Bluebird Care Dudley, Wyre Forest & Malvern Hills

Bluebird Care Dudley, Wyre Forest & Malvern Hills

Bluebird Care Solihull & Birmingham

Bluebird Care Sandwell

Bluebird Care Dudley, Wyre Forest & Malvern Hills

Bluebird Care Dudley, Wyre Forest & Malvern Hills

Bluebird Care Sutton Coldfield & Birmingham East

Bluebird Care Wolverhampton

Bluebird Care Wolverhampton

Bluebird Care Wolverhampton

Bluebird Care Solihull & Birmingham

Bluebird Care Wolverhampton

Bluebird Care Sutton Coldfield & Birmingham East

Bluebird Care Sutton Coldfield & Birmingham East

Bluebird Care Coventry

Bluebird Care Walsall

Bluebird Care Wolverhampton

Bluebird Care Sutton Coldfield & Birmingham East

Awards / Recognitions (2)

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