Home Care Providers Owned by Bluebird Care in West Sussex

9.3 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Bluebird Care in West Sussex

Only the locations & reviews in West Sussex for Bluebird Care are showing below.

View the details of all 184 locations (with 5654 reviews) owned by Bluebird Care

Bluebird Care Locations in West Sussex (3)

 

3 Home Care Providers owned by Bluebird Care in West Sussex

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Bluebird Care Sussex Weald

Suite F & H NBK House, 64a Victoria Road, Burgess Hill RH15 9LH 

9.8 42 reviews
"Can't say how good the staff and company are. Always keep me updated and escalate any problems straight away. The staff are really friendly…"   Read all 42 reviews

Bluebird Care (Sussex Weald) is based in Burgess Hill but cover the surrounding area including East Grinstead, Billingshurst, Horsham, Haywards Heath and Crawley. The team offer a bespoke service to suit a wide range of personal and specialist care needs.… Read more about Bluebird Care Sussex Weald

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Bluebird Care Chichester

Unit 3C Vinnetrow Business Park, Vinnetrow Road, Runction, Chichester PO20 1QH 

9.6 84 reviews
"I continue to be very pleased with the care provided by Bluebird Care Chichester. I feel that the staff and management are genuinely…"   Read all 84 reviews

Bluebird Care Chichester is a well-regarded branch of this care provider, with a good local reputation for a quality and versatile service that can be sourced for a wide range of care and nursing needs within the home. The service is based in Runcton… Read more about Bluebird Care Chichester

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Bluebird Care Worthing

1A Aldsworth Parade, Goring-by-Sea, Worthing BN12 4TX 

8.9 15 reviews
"My mother was hospitalised after a fall spending 2 weeks in hospital and extra time in a local convalescence unit. Living alone, a home…"   Read all 15 reviews

Bluebird Care Worthing is a home care provider offering high quality care and support to help people live in their home with confidence. Experienced and caring staff aim to provide clients with the same standard of care that they would expect… Read more about Bluebird Care Worthing

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia

Bluebird Care Reviews in West Sussex (141)

9.3
Bluebird Care has a Group Review Score of 9.3 (9.349) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Bluebird Care must have a Review Score.

Overall Experience

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Review of

Bluebird Care Sussex Weald

from Stuart B (Son of Client) published on 24 March 2025
Overall Experience  Overall Experience 5.0 out of 5

Can't say how good the staff and company are. Always keep me updated and escalate any problems straight away. The staff are really friendly and professional and focus on my mums best interests.
Thoroughly recommend

Reply from Holly Starnes, Digital Marketing Assistant at Bluebird Care Sussex Weald

Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that our team has been able to support you and your mum with professionalism and care. Keeping families informed and prioritising our customers' best interests is at the heart of what we do, so it's wonderful to know that this has made a positive difference for you. Your recommendation means a lot to us, and we're grateful for your trust.


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Review of

Bluebird Care Worthing

from George R (Client) published on 16 January 2025
Overall Experience  Overall Experience 4.0 out of 5

My support only started on 14th November so it is now in the third week of operation.
I have found everyone I have met, whether admin staff or helpers, very friendly and willing to please.
My overall impression is very good and I am pleased to have this quality of support.

Reply from Lauren Betsworth, Care Manager at Bluebird Care Worthing

Thank you so much for your lovely review. We are very happy to hear that our service is meeting your expectations and needs.


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Review of

Bluebird Care Worthing

from Carolyn M (Client) published on 17 December 2024
Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied.

Reply from Lauren Betsworth, Care Manager at Bluebird Care Worthing

Thank you so much for your review. We are very happy to hear that our service is meeting your expectations and needs.


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Review of

Bluebird Care Chichester

from Christine A (Client) published on 4 November 2024
Overall Experience  Overall Experience 4.0 out of 5

They have been very nice people and helpful. They have also been on time.
The people in the office are also very kind.
I would recommend Bluebird Care.

Reply from Holly Starnes, Digital Marketing Assistant at Bluebird Care Chichester

Thank you so much for your kind words and recommendation! We're thrilled to hear that our team has been able to provide you with timely, friendly and helpful care. It's always our goal to ensure both our customers and their families feel supported and valued and knowing we've met your expectations means a lot to us. We'll pass along your compliments to both our care assistants and office staff - they'll be delighted to hear your feedback. Thank you again for choosing Bluebird Care!


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Review of

Bluebird Care Chichester

from Ena D (Client) published on 31 October 2024
Overall Experience  Overall Experience 5.0 out of 5

I continue to be very pleased with the care provided by Bluebird Care Chichester. I feel that the staff and management are genuinely interested in the well-being of their clients.

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care Chichester

Thank you so much for your kind words! We're delighted to hear that you've been pleased with the care and support from our team at Bluebird Care Chichester. Our staff and management are truly dedicated to prioritising the well-being of our customers, so it's incredibly rewarding to know you feel cared for. Your feedback encourages us to continue providing compassionate, personalised care every day. Thank you for trusting us!


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Review of

Bluebird Care Sussex Weald

from Christine V (Sister-in-law of Client) published on 31 October 2024
Overall Experience  Overall Experience 5.0 out of 5

The communication is excellent. They constantly assess my sister-in-law's needs which gives us confidence that all her needs are met. Without their care, she would not be able to live in her own home which she wished.

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care Sussex Weald

Thank you so much for your kind words! We're thrilled to hear that our team's communication and attention to your sister-in-law's needs have given you confidence and peace of mind. Supporting her wish to remain in her own home is a goal we are honoured to help fulfill and it's wonderful to know our care is making a meaningful difference. We look forward to continuing to provide compassionate and personalised support. Thank you for trusting us!


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Review of

Bluebird Care Chichester

from H W (Client) published on 29 October 2024
Overall Experience  Overall Experience 5.0 out of 5

The carers have been very helpful and friendly. Nothing is too much trouble and the tasks they're asked to do are very well done; one of them even mended the lid of my CD player which cleaners had knocked askew - and I'm not practical.
I've had enjoyable chats with them so that I look forward to seeing
them as I would if they were actual friends (which, in a way, they are).

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care Chichester

Thank you so much for your kind words! We're delighted to hear that our care assistants have been helpful, friendly and attentive to detail. It's always our goal to go above and beyond, so knowing they could even assist with your CD player brings a smile to our faces. We're thrilled that the visits are something you look forward to and that these connections feel like true friendships. We'll be sure to share your lovely feedback with the team - they'll be encouraged to know their work is making such a positive impact. Thank you again for sharing!


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Review of

Bluebird Care Chichester

from Christine B (Client) assisted by family/friend published on 29 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Now bedbound, I have been using Bluebird Care for some eight months and during that time, they have collectively and significantly exceeded my expectations. Without exception, the carers are capable, competent, cheerful and, as expected, most caring, always treating me with respect and as an individual.
The organisation, administration and supervision experienced and are also of a very high standard. Despite needing two carers at a time, I have never been let down. Care, records and on-site individual performance checks are routinely carried out. In all, this is a first-class organisation staffed by good people, reliably performing care to a very high standard.

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care Chichester

Thank you so much for your thoughtful and positive feedback. We are truly honoured to support you and delighted to hear that our team has met your expectations with the care, respect and reliability you deserve. Each member of our team is dedicated to providing compassionate, person-centred care, so it's incredibly rewarding to hear that our collective efforts have made a positive impact on your experience. We're especially pleased that our organisation, administration and supervisions are meeting your needs and that you feel well-supported by our team of care assistants. Your kind words inspire us to maintain these standards and continue delivering the high-quality service you can count on. Thank you again for sharing your experience.


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Review of

Bluebird Care Chichester

from H C (Daughter of Client) published on 29 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Bluebird Care Chichester has provided support for us at every step. The management is well-organised, responsive, caring and extremely efficient. The carers are very capable showing sensitivity and professionalism. There is clearly excellent training. The app is excellent, enabling staff and family
to monitor, communicate and liaise with regard to care. At all times, there has been advice, prompt communication and solutions to issues. Overall, this has been a very rewarding experience that has helped and supported us all at all times. Thank you.

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care Chichester

Thank you so much for your heartfelt review! We're thrilled to hear that you've felt supported by our Bluebird Care Chichester team every step of the way. It's wonderful to know our management's organisation and responsiveness, combined with our care assistants sensitivity and professionalism, have made such a positive impact on your experience. We're proud of our teams commitment to thorough training and are glad it shows in the care provided. Thank you for trusting us with this important role - it's truly rewarding to know we've been able to support and assist your family.


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Review of

Bluebird Care Chichester

from C M (Client) published on 25 October 2024
Overall Experience  Overall Experience 5.0 out of 5

In my experience, great care team, all very helpful and willing to help any way they can.

Reply from Holly Starnes, Digital Marketing Assistant at Bluebird Care Chichester

Thank you so much for your kind words! We're thrilled to hear that you're having such a positive experience with our care team. Providing helpful, compassionate care is our top priority and it's wonderful to know that our team are able to support you in every way possible. We truly appreciate your feedback and look forward to continuing to serve you with the same level of dedication. If you ever need anything, we're here for you!


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Review of

Bluebird Care Chichester

from M W (Daughter of Client) published on 25 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Excellent care, kind and helpful. Arrive on time. Cook lunches. Make tea. Bathing care excellent. Washing bed linen all good.

Reply from Holly Starnes, Digital Marketing Assistant at Bluebird Care Chichester

Thank you so much for your wonderful review. We're thrilled to hear that you're happy with the care you're receiving. Our team takes great pride in providing a kind and helpful service and it's lovely to know that the punctuality, meal preparation and tea- making makes a positive difference in your day. We're especially glad that you feel cared for. Your feedback motivates us to continue offering the best care possible. Thank you again for choosing Bluebird Care Chichester!


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Review of

Bluebird Care Chichester

from P B (Client) assisted by family/friend published on 25 October 2024
Overall Experience  Overall Experience 4.0 out of 5

Friendly, reliable service. Nothing is too much trouble.
Only disappointment in the service, to date, was we requested at least one female to attend at the weekends, not all males, so I could have a strip wash - after two weeks, no change. My daughter had to ring to sort it out - no reason or apology
was given.

Reply from Holly Starnes, Digital Marketing Assistant at Bluebird Care Chichester

Thank you for taking the time to share your feedback. We're glad to hear that you've found our service to be friendly and reliable. We have passed this feedback on to our Chichester care manager to take a look into this further. We sincerely apologise for any inconvenience this caused you. Thank you for choosing Bluebird Care Chichester, we're here to help!


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Review of

Bluebird Care Chichester

from John B (Power of Attorney of Client) published on 22 October 2024
Overall Experience  Overall Experience 4.0 out of 5

All carers are kind and considerate and nothing is too much trouble. The carer leaves a note for food required and this is shopped every Tuesday. They all work together to make sure everything is catered for.

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care Chichester

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you've found our care assistants kind, considerate, and attentive to your needs. Ensuring that everything is taken care of, from day-to-day tasks like shopping to personalised care, is our priority, and we're so pleased that it's been a smooth experience for you. Your kind words will be passed on to the entire team, who all work hard to provide the best care possible. Thank you again for your feedback - it means a lot to us at Bluebird Care Chichester!


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Review of

Bluebird Care Chichester

from David S (Client) published on 22 October 2024
Overall Experience  Overall Experience 4.0 out of 5

A very good experience. Timing of visits a little variable. Carers are good, some very good. I enjoy being looked after by them.

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care Chichester

Thank you so much for your kind feedback! We're delighted to hear that you had a very good experience with Bluebird Care Chichester and that you enjoy being looked after by our care team. We truly appreciate your comments about our care assistants. We also acknowledge your feedback about the timings of visits. We strive to maintain a consistent schedule as much as we possibly can. Thank you for your trust and again for your review!


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Review of

Bluebird Care Chichester

from C N (Daughter of Client) published on 22 October 2024
Overall Experience  Overall Experience 5.0 out of 5

Lovely people, who are always prompt and very reliable, with helpful advice and extra pairs of eyes to spot problems. We like having familiar carers who we have got to know. We are very grateful for their help.

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care Chichester

Thank you so much for your kind words. We truly appreciate your feedback and are delighted to hear that you've had such a positive experience with our team. It's wonderful to know that our care assistants' promptness, reliability, and attention to detail have been helpful to you. Building strong relationships with our wonderful customers is so important to us, and we're grateful for the opportunity to get to know you as well. We look forward to continuing to support you and are always here whenever you need us. Thank you again for your trust!


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Review of

Bluebird Care Chichester

from T W (Client) published on 9 July 2024
Overall Experience  Overall Experience 5.0 out of 5

The standard of care, behaviours, manner, humour, general "niceness" are excellent in all the helpers I have seen since joining Bluebird Care! Far exceeding the other company I had before my accident. I hope to be with you all for a long time.

Reply from Holly Starnes, Digital Marketing Assistant at Bluebird Care Chichester

Thank you so much for taking the time to share your positive experience with Bluebird Care. We are delighted to hear that our standards of care have made such a positive impression on you. It's wonderful to know that we have exceeded your expectations compared to your previous care provider. Our team is dedicated to providing compassionate and high-quality care and your kind words affirm that we are achieving our goals. We truly value your feedback and are grateful for your trust in us. We look forward to continuing to support you and hope to have you with us for many more years to come. If there is anything more we can do for you, please don't hesitate to let us know!


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Review of

Bluebird Care Chichester

from Gary P (Son of Client) published on 9 July 2024
Overall Experience  Overall Experience 4.0 out of 5

Professional and empathic carers. If a quick decision on a concern was required carers contacted me direct by phone rather than delay by going through their office. Timings of visits can be inaccurate but that was not a problem for my mum. However, visits for facilitating appointments were always on
time. A very good experience overall.

Reply from Holly Starnes, Digital Marketing Assistant at Bluebird Care Chichester

Thank you for sharing your experience with our Bluebird Care services. We are delighted to hear that our care assistants' professionalism and empathy made a positive impact. Our team prioritises direct and timely communication. Thank you for your kind words and feedback. Your satisfaction is our priority and we look forward to continuing to provide excellent care for your mum.


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Review of

Bluebird Care Chichester

from T B (Wife of Client) published on 13 June 2024
Overall Experience  Overall Experience 5.0 out of 5

Very good experience overall. Have had problems with the times of call but now seemed to have cracked that problem and settling down nicely.

Reply from Holly Starnes, Digital Marketing Assistant at Bluebird Care Chichester

Thank you so much for your positive feedback! We are delighted to hear that you are having a good experience with Bluebird Care Chichester. We appreciate your patience as we worked through the issues with the timings of the calls. It's wonderful to know that things have now settled down nicely. If there is anything more we can do to ensure your continued satisfaction, please don't hesitate to reach out. Thank you for choosing Bluebird Care Chichester, have a lovely day!


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Review of

Bluebird Care Chichester

from Pam H (Wife of Client) published on 4 June 2024
Overall Experience  Overall Experience 4.0 out of 5

All carers give my husband very good care and are supportive of me too. They are polite and professional whilst, at the same time, being relaxed and friendly and fit into the home environment. Generally punctual but sometimes they do not come at the appointed time by up to half an hour because their
schedule has been amended but we have not been advised.

Reply from Holly Starnes, Digital Marketing Assistant at Bluebird Care Chichester

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us. We strive to provide the best service possible and it's always rewarding to hear that we've hit the mark. Your feedback encourages us to keep working hard and to continue delivering exceptional experiences to customers like you. If you have any further feedback or anything we can do to improve our service, please feel free to contact our team. Thank you again for your kind words!


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Review of

Bluebird Care Chichester

from Barbara B (Client) published on 31 May 2024
Overall Experience  Overall Experience 5.0 out of 5

I have a carer for just half a week and find his/her help invaluable, bathing me and washing my hair as I have restricted arm movement. I have always found the carers to be extremely competent, friendly and thoroughly enjoy their company.

Reply from Holly Starnes, Digital Marketing Lead at Bluebird Care Chichester

Thank you for your heartfelt review. We are incredibly grateful for your kind words and are so pleased to hear that our services are helping support yourself. Providing high-quality, personalised care is at the core of what we do and knowing that we have met your expectations means the world to us. Our care assistants take immense pride in their work and your feedback is a wonderful reminder of why they do what they do. Should you ever need further assistance or have any additional requests, please feel free to contact us. Thank you again for your trust and for sharing your positive experience.


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Awards / Recognitions (2)

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