Bluebird Care in Worcestershire | 2 Home Care Providers

Review of
Bluebird Care Worcester & Wychavon
from Primrose U (Client) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

Once I got used to having someone new in the house as early as 7am, it has proved to be very helpful. The bed has been made, commode emptied ad any washing up done. Then, I find it sufficient to keep the carer occupied. A full body wash or hair wash doesn't take long and in the winter months, a walk

outside or to do shopping isn't feasible.
Changing to a later time isn't OK because it would mean dressing then getting undressed to have a shower or wash.
As present, I am not steady enough to have showers and when I am, I shall need help.

Reply from Lizzie Berry, Customer Service Administrator at Bluebird Care Worcester & Wychavon

Thank you for your kind words and taking the time to give us a review!

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Review of
Bluebird Care Worcester & Wychavon
from P S (Son of Client) published on 20 March 2025

Submitted via Website • Report

Overall Experience

Outstanding support from Bluebird, the Care Supervisor is outstanding, and my father's main carer is excellent. Very satisifed with the care provided, the communication, and support provided by the entire team. Would highly recommend.

Reply from Lizzie Berry, Customer Service Administrator at Bluebird Care Worcester & Wychavon

Thank you ever so much for this great review! We appreciate any recommendations, feedback and comments. We will continue to work towards being outstanding with our care for your Father.

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Review of
Bluebird Care Worcester & Wychavon
from Angela F (Wife of Client) published on 19 February 2025

Submitted via Website • Report

Overall Experience

We cannot praise Bluebird Care enough. The carers are amazing, kind, efficient and friendly. The office staff too are very helpful and kind and we feel as if we are being treated as if we were part of a family.
Thank you Bluebird.

Reply from Lizzie Berry, Customer Service Administrator at Bluebird Care Worcester & Wychavon

Thank you for the wonderful review, we are so pleased you are happy and feel part of our Bluebird family! We always look forward to the warm welcome when we visit.

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Review of
Bluebird Care Worcester & Wychavon
from Jeff F (Client) assisted by family/friend published on 14 February 2025

Submitted via Postal Card • Report

Overall Experience

We moved from another care company to Bluebird because I needed more personal care. The quality of staff is outstanding, they are professional, caring and friendly, and I would seriously recommend Bluebird, as I already have!

Reply from Lizzie Berry, Customer Service Administrator at Bluebird Care Worcester & Wychavon

Thank-you for the wonderful review, we are so pleased you are happy with the service you receive and grateful for the recommendation.

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Review of
Bluebird Care Bromsgrove and Redditch
from Sue H (Sister of Client) published on 15 January 2025

Submitted via Website • Report

Overall Experience

We contacted Bluebird Care on behalf of my sister as we were not happy with her existing care package. They were able to come out and assess my sister almost immediately and put into place a package of care for her. They have an online system which enables you to check which carers have visited their

client and what comments they make, which is especially helpful for relatives at a distance like us. Due to circumstances, we have had to make a lot of calls to the office and the whole team have been exceptionally kind, helpful and professional throughout. We would recommend Bluebird and this team to anybody.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Bromsgrove and Redditch

Thank you ever so much for your kind words and sharing your experience with us at Bluebird Care. We are so pleased you were happy with the service provided and the systems we have in place to keep loved ones involved. Thank you once again!

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Review of
Bluebird Care Bromsgrove and Redditch
from I B (Client) assisted by family/friend published on 18 November 2024

Submitted via Postal Card • Report

Overall Experience

The carers are as punctual as they possibly can be. They always complete their half-hour call. They are friendly and helpful. They will complete any small jobs I ask them after I am showered e.g. putting the vacuum around, putting recycling out and changing bedsheets.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Bromsgrove and Redditch

Thank you for your kind review! We are so pleased to know you find your care experts friendly and helpful and are happy with the service provided to you by Bluebird Care.

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Review of
Bluebird Care Worcester & Wychavon
from L P (Daughter of Client) published on 15 October 2024

Submitted via Website • Report

Overall Experience

My mother had to activate her care line and I couldn't get to her quickly as I was in Bournemouth. One of your staff went round personally to make sure she was ok. Thankfully, she was. It was reassuring that someone could get to my mum.

Reply from Shelley Reader, Head of Recruitment at Bluebird Care Worcester & Wychavon

Thank you for your lovely review, we are very pleased we could help.

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Review of
Bluebird Care Worcester & Wychavon
from P S (Son of Client) published on 14 October 2024

Submitted via Website • Report

Overall Experience

After experiencing a very poor service from an alternative provider, moving to Bluebird Care was like a breath of fresh air. The onboarding process was easy, professional with great care taken in agreeing a care plan that met my mother's needs. The service was exemplary, the staff caring and the communication

exceptional. The app provides complete transparency to the family. I wouldn't hesitate in recommending Bluebird Care to any family, simply outstanding.

Reply from Toni Marie Scott-Adams, Care Coordinator/Admin at Bluebird Care Worcester & Wychavon

Thank you for your kind words and recommendation; we very much enjoyed supporting Mum for as long as possible and I hope that she is comfortable in her new home.

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Review of
Bluebird Care Worcester & Wychavon
from Michael H (Son of Client) published on 7 October 2024

Submitted via Website • Report

Overall Experience

My father, who was 89, had increasing symptoms of later-stage Alzheimer's dementia and it had reached the time that we had to make some decisions as to his future care and well-being. We knew that he would be much happier in his home environment and so ruled out nursing homes for the time being.
Bluebird

Care had been recommended to us and so we contacted them to find out more about the whole 'care' process, from that very first phone call, initial assessment at home and throughout his many months of excellent daily care, Bluebird Care were incredibly professional and reassuring. We committed to using their services for a month just to see how it worked out for everyone and never looked back, continuing on until he recently, sadly, passed away.
Bluebird Care enabled my father to remain in his own home which was something that meant so much to our family, also something that is often overlooked was the huge relief that it gave my mother who had been struggling on for years.

Reply from Toni Marie Scott-Adams, Care Coordinator/Admin at Bluebird Care Worcester & Wychavon

Good afternoon Michael, first of all, thank you for the kind words. It is always a big decision to have carers in for the first time but we are glad that you chose Bluebird Care Worcester & Wychavon. It was our pleasure supporting Dad and I know our team were very fond of both him and Mum. I'm also glad we were able to give Mum a little bit of respite and ensure Dad was comfortable in his final days.

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Review of
Bluebird Care Bromsgrove and Redditch
from Carron E (Daughter of Client) published on 3 October 2024

Submitted via Website • Report

Overall Experience

Very good care agency, really go the extra mile for clients. Mum is really happy with her carers which is the most important thought for her family. Big thanks to the support supervisor for all her help this week.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Bromsgrove and Redditch

Thank you ever so much for leaving us such a lovely review, we really appreciate it! So pleased to see how happy you are with all aspects of the service and the reassurance thus provides for all of the family. We will be sure to share your feedback to all of our team. Thanks again, Ranj.

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Review of
Bluebird Care Bromsgrove and Redditch
from Charlotte B (Daughter of Client) published on 13 August 2024

Submitted via Website • Report

Overall Experience

My dad was reluctant to have carers for my mum who has dementia, after meeting the support supervisor, he agreed to give it a go and we've never looked back. It's only been a couple of months but he couldn't be happier and I'm happy too. I was struggling with the care and felt guilty for wanting time

to myself but with Bluebird Care, I know my mum is in safe hands, she laughs and jokes with the carers who all have a wonderful, kind, caring manner, I can't recommend them enough, thank you Bluebird carers.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Bromsgrove and Redditch

Thank you so much for such a fantastic review! We are so pleased to know how happy you all are with the care provided and the difference it has made for both yourself and your parents. We will be sure to share your positive feedback with all of our team. Thanks again.

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Review of
Bluebird Care Worcester & Wychavon
from David H (Son of Client) published on 18 July 2024

Submitted via Website • Report

Overall Experience

The nurses and the office team are brilliant. My mum is wheelchair-bound and is either in bed or in her chair, having the nurses round means I have peace of mind and am no longer worrying about her care. I am kept informed but never bothered.
They enable Mum to stay in her home, surrounded by her comforts

and memories.
The quality of services provided by all at Bluebird are fantastic, they have become part of the family.
No hesitation in recommending them to anyone.

Reply from Toni Marie Scott-Adams, Care Coordinator/Admin at Bluebird Care Worcester & Wychavon

Thank you very much for your lovely words. We are so pleased that we were able to offer care and support for Mum and know the team always looks forward to seeing her. I will pass on your kind words, which we greatly appreciate.

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Review of
Bluebird Care Bromsgrove and Redditch
from C G (Daughter of Client) published on 4 July 2024

Submitted via Website • Report

Overall Experience

Really friendly staff, nothing is too much trouble. Communication with head office is first-class with prompt and efficient responses. Meticulous notes are kept on their daily care and I really feel I could contact the owner and the office day or night with an immediate response. Highly recommended.

Thank you.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Bromsgrove and Redditch

Thank you ever so much for your kind words! We truly value feedback from our customers and their loved ones and we are all so pleased that you are happy with the service provided. Our staff always try to ensure we are a caring and responsive care provider and it means so much to us that you agree. Thanks again!

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Review of
Bluebird Care Worcester & Wychavon
from Wendy C (Daughter of Client) published on 17 June 2024

Submitted via Website • Report

Overall Experience

Mum was reluctant to the idea of carers coming to the house and we had no idea what level of care she required but, after contacting Bluebird Care we had an initial visit where we just talked about our situation and things we were finding difficult. We discussed how they could help and things they

could do to assist and were reassured that it would all be at a pace Mum was comfortable with. Mum soon built up connections and very strong relationships with all that were involved and gave her such personal care. She looked forward to the twice-weekly visits where there would be much laughter and chatter.
We were really impressed with the service, efficiency and caring approach of each and every member of the team both in the home and also those we had contact with over the phone and emails.
Sadly Mum passed away in February but we take solace in the knowledge that her last few months were filled with joy and laughter and Bluebird Care played a part in bringing that to her.

Reply from Andy Toon, Registered Manager at Bluebird Care Worcester & Wychavon

Good afternoon, first of all, thank you for the kind words. It is always a big decision to have carers in for the first time, but we are glad that you chose Bluebird Care Worcester & Wychavon. It was our pleasure supporting your mum!

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Review of
Bluebird Care Worcester & Wychavon
from Helen A (Daughter of Client) published on 14 June 2024

Submitted via Website • Report

Overall Experience

My parents, both in their 90s, have used Bluebird Care Worcester & Wychavon for many years now. They started with a few hours a week to help with the heavier chores, gradually increasing the hours as they became frailer, to the situation now when they have 24-hour care provided by Bluebird. The live-in

and night carers are wonderful, they communicate well with the family (we all live some distance from my parents) and knowing that they are in place is such a relief to us all. The management team are also fabulous and very understanding of the issues of dealing with strong-willed elderly people. As my parents have become much frailer, physically and mentally, the carers have dealt with the issues attendant on ill health with compassion and grace, allowing my parents to retain their dignity as far as possible. The exceptional care provided has allowed two elderly, frail and bedbound people to remain in their own home. I cannot recommend Bluebird Care Worcester & Wychavon highly enough.

Reply from Andy Toon, Registered Manager at Bluebird Care Worcester & Wychavon

Good afternoon Helen, thank you for the kind words. It is our pleasure to support your parents. Our staff absolutely love supporting them.

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Review of
Bluebird Care Bromsgrove and Redditch
from Chris G (Son of Client) published on 1 May 2024

Submitted via Postal Card • Report

Overall Experience

Bluebird Care have been caring for my parents until my dad passed away and now for Mom for the last 7 years.
We have found them to be very professional and really nice people, Mom couldn't do without all the help and care that they give her.
We would like to say a massive thank you to everybody at

Bluebird Care.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Bromsgrove and Redditch

Thank you for your feedback on the service provided for your mom. We are so pleased to know how happy you are with the support provided, it really does mean so much to us!

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Review of
Bluebird Care Bromsgrove and Redditch
from Carol B (Daughter of Client) published on 19 April 2024

Submitted via Website • Report

Overall Experience

Very happy with the service provided for my father. Professional but friendly and caring. Particularly impressed with the response to any issues that I raise, no matter how small. There is a genuine interest in 'continuous improvement' and I get a real sense that the company genuinely wants to look

after its customers and do a good job. Bluebird also try to be flexible and work around both my father's and my requirements. Very impressed.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Bromsgrove and Redditch

Thank you ever so much for such a lovely review, our entire team here at Bluebird Care really appreciate it! As a care provider, we value the importance of being responsive to the requirements of our customers and we are so pleased you feel we do this well. Thanks again!

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Review of
Bluebird Care Worcester & Wychavon
from Catherine T (Daughter of Client) published on 10 April 2024

Submitted via Website • Report

Overall Experience

After becoming more frail, my elderly Mum engaged the services of Bluebird Care as she wanted to remain in her own home for as long as possible. All the carers have been wonderful with Mum and have looked after her very well. After initially being quite nervous about 'strangers' in her home, she became

very friendly with her carers and looked forward to their daily chats and laughter. My brother and I were always reassured that Bluebird Care would note any changes in her health and mental well-being and take the appropriate action to keep her safe and well. Mum is now in a Nursing Home as her mobility has further declined but, at the age of 94, Bluebird Care enabled her to retain most of her independence in her own home. I would highly recommend Bluebird Care Worcester and Wychavon to anyone looking for expert care for their loved ones.

Reply from Toni Marie Scott-Adams, Care Coordinator/Admin at Bluebird Care Worcester & Wychavon

Thank you for your kind words and recommendation, we very much enjoyed supporting Mum for as long as possible and I hope that she is comfortable in her new home. I will pass on your kind words to our team and we wish you all the very best in the future.

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Review of
Bluebird Care Bromsgrove and Redditch
from Doris F (Client) published on 18 February 2024

Submitted via Postal Card • Report

Overall Experience

I find all the carers very helpful - all the calls are undertaken in a very professional and cheerful manner.

Reply from Becky Edenborough, Digital Marketing Manager at Bluebird Care Bromsgrove and Redditch

Thank you, Doris, you really made our day! We always love to receive a positive review of the care we provide and appreciate you taking the time to rate us.

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Review of
Bluebird Care Bromsgrove and Redditch
from Liz Y (Daughter of Client) published on 2 February 2024

Submitted via Website • Report

Overall Experience

Mom and Dad were reluctant to have carers coming in but my brother and I were struggling to manage all of their care on top of work and our own family commitments. They now really look forward to seeing the carers and having the same carer 90% of the time makes it a lot easier for us all. The carers

took time to get to know Mom and Dad and what they needed help with, which is a great comfort for us all. The office staff are always incredibly helpful, supportive and extremely flexible with moving dates around when needed.

Reply from Ranjot Khatra, Franchise Owner at Bluebird Care Bromsgrove and Redditch

Thank you for your lovely review of our care services. We are so pleased that your Mom and Dad are happy with the care received, and also that it has helped you and your brother too. We value the importance of our carers building up rapport and strong relations with all of those we support and we are glad to hear this has been of comfort to you all.
Thank you again for taking the time to share your feedback!

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Home Care Providers Owned by Bluebird Care in Worcestershire

Bluebird Care Locations in Worcestershire (2)

Bluebird Care Reviews in Worcestershire (78)

Bluebird Care Worcester & Wychavon

Bluebird Care Worcester & Wychavon

Bluebird Care Worcester & Wychavon

Bluebird Care Worcester & Wychavon

Bluebird Care Bromsgrove and Redditch

Bluebird Care Bromsgrove and Redditch

Bluebird Care Worcester & Wychavon

Bluebird Care Worcester & Wychavon

Bluebird Care Worcester & Wychavon

Bluebird Care Bromsgrove and Redditch

Bluebird Care Bromsgrove and Redditch

Bluebird Care Worcester & Wychavon

Bluebird Care Bromsgrove and Redditch

Bluebird Care Worcester & Wychavon

Bluebird Care Worcester & Wychavon

Bluebird Care Bromsgrove and Redditch

Bluebird Care Bromsgrove and Redditch

Bluebird Care Worcester & Wychavon

Bluebird Care Bromsgrove and Redditch

Bluebird Care Bromsgrove and Redditch

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