Caremark in Greater Manchester | 1 Home Care Provider

Review of
Caremark Oldham
from Pat J (Daughter of Client) published on 26 February 2025

Submitted via Website • Report

Overall Experience

This company offer a fantastic service. Proactive and caring. We are all very pleased with the services they are offering. One of the staff goes above and beyond our expectations. We have recommended the company to friends.

Reply from Peter Mcgailey, Director at Caremark Oldham

Thank you for your review. We are delighted that you are happy with our services. Thank you also for recommending us to family and friends. Your feedback helps our entire team to smile and carry on improving. The Caremark Oldham Team.

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Review of
Caremark Oldham
from Lesley B (Client) published on 29 November 2023

Submitted via Website • Report

Overall Experience

All the staff are lovely, they are very professional and treat me with dignity and respect. Nothing is to much trouble, ask them to do anything and they will. They interact with me so well and I feel I can have a good moan to them.

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Review of
Caremark Oldham
from David W (Son of Client) published on 14 November 2023

Submitted via Website • Report

Overall Experience

Caremark has provided a great twice daily care support service to my elderly mother for more than four years. I have always been impressed by their staff at both manager and carer level. I am very happy to recommend them to anyone requiring additional trusted and considerate home care support for a

loved one.

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Review of
Caremark Oldham
from Eunice C (Mother of Client) published on 12 July 2021

Submitted via Postal Card • Report

Overall Experience

I find all the carers very helpful and punctual on time. I have no complaint whatsoever that I cannot deal with to my satisfaction.
My daughter was born with spina bifida and hydrocephalus. Actual age 51 years. Mental age approximately 18 months. Does not walk, does not talk, but recognises her carers

by their voices and always ready for them with a smile. The work they do is much appreciated by myself and my daughter.

Reply from Elizabeth Dean, Care Manager at Caremark Oldham

Many thanks for taking the time to review Caremark Oldham.

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Review of
Caremark Oldham
from Cate M (Daughter of Client) published on 24 February 2021

Submitted via Website • Report

Overall Experience

Difficult times. The death of a husband, old age and dementia made life difficult for Mum. We decided that her home was her memory box and staying there was essential. With little family nearby Caremark (Oldham) stepped into the gap. They provided the kind, supportive care which enabled Mum to have

4 extra years of high quality independent living. They have been professional and supportive to all the family. But most of all they were great for Mum.

Reply from Elizabeth Dean, Care Manager at Caremark Oldham

Thank you so much for your kind review, glad we can help.

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Review of
Caremark Oldham
from Katie M (Granddaughter of Client) published on 2 February 2021

Submitted via Website • Report

Overall Experience

A nice level of care and understanding, that has continuously evolved to an excellent itinerary for my grandma. Our regular carers are always helpful and uplifting, and my nan has built a lovely rapport with her main carer that attends mostly here.
If there have ever been any amendments needed within

my grandma’s care or her needs, the carers and office have been very responsive and adaptive to any requests. Thank you so much for everything so far!

Reply from Helan Graham, Director at Caremark Oldham

Thank you so much for taking the time to review our service.

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Review of
Caremark Oldham
from Victoria G (Niece of Client) published on 15 June 2020

Submitted via Website • Report

Overall Experience

Caremark has recently been assisting with the care needs of my elderly Aunt, who has moderate special needs/learning difficulties. They have been outstanding with her and have been so attentive to her needs. The biggest credit has to go to one lady, who has cared for her most. Little things like when

making her a sandwich and cake, just making it look so presentable. Listening to her needs and learning of her days gone by. It makes a massive difference when they have the social interaction that is so lacking in so many of elderly peoples lives. The manager was very informative with everything, and if I ever had to ring the office, no matter who answered the phone, I was greeted with a polite, pleasant and helpful, person. What more could anyone ask for? Every week I was sent via e-mail a sheet that had been filled in by carers, so I knew exactly what was going on and moreover that Aunties needs were being met! So a massive, thank you to you all.

Reply from Helan Graham, Director at Caremark Oldham

Thank you very much for your kind words about our fantastic team, glad we can help.

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Review of
Caremark Oldham
from L L (Daughter of Client) published on 8 August 2019

Submitted via Website • Report

Overall Experience

I have recently been away for a 3 week holiday and felt very nervous about leaving my mum, who has dementia, for that length of time. She often “sundowns” so the more risky time of day for her is in the evening and she doesn’t sometimes realise it is time to go to bed. So we asked Caremark Oldham

to come in at 10pm every evening to check on her, settle her if necessary and encourage her to go to bed. They did a fantastic job. They recognised that mum would be more settled if she had the same carer visiting every day and they facilitated this. They also responded well to her needs so if she was fine they just popped in and left quite quickly as this was what she wanted but on the odd occasion they needed to settle her, they stayed longer and didn’t leave until they were happy she was OK. And they kept me informed with regular updates which were very reassuring. Thank you to everyone involved with my mum’s care. I won’t hesitate to use Caremark again in the future.

Reply from Helan Graham at Caremark Oldham

Many thanks for taking the time to review Caremark.

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Review of
Caremark Oldham
from Vicky H (Partner of Client) published on 3 July 2019

Submitted via Website • Report

Overall Experience

I am writing to you to let you know how happy I am with your service. My son has been allocated a specific carer to take him out socially once a week. This carer is a lovely young man who is very punctual and comes early to plan their outing. My son has autism and struggles with social communication

but this carer seems to bring him out of his shell and my son always comes home happy. I would have no hesitation to recommend your services to anyone else who needs a carer. Please pass on my praise to my son's care, who is a credit to your service.

Reply from Helan Graham at Caremark Oldham

Many thanks for taking the time to review Caremark

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Review of
Caremark Oldham
from Janette A (Daughter of Client) published on 21 June 2019

Submitted via Website • Report

Overall Experience

I am so pleased with the support that has been provided for my mum by staff, they have gone the extra mile to ensure that my mum is cared for in the best possible way. My mum had a recent issue with ants that she and I were struggling to get rid of, but the staff at Caremark supported us in finding

out the best method to get rid of them, even spending time to research online. My mum and I are really thankful for their support and the way that they stepped in to help us.

Reply from Helan Graham at Caremark Oldham

Thank you for taking the time to review Caremark Oldham.

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Review of
Caremark Oldham
from Pauline T (Daughter of Client) published on 23 May 2019

Submitted via Website • Report

Overall Experience

My mum has recently started having companionship care from Caremark (Oldham).

After a very negative experience with a previous agency mum was not keen on trying again.

However, the carer visited her twice last week and mum has been absolutely delighted. She has gone from dreading and trying to

cancel visits and always cutting them very short to being really enthusiastic and thoroughly enjoying her time with the carer.

Many thanks, Caremark (Oldham) for supporting mum and making such a positive change.

Reply from Helan Graham at Caremark Oldham

Thank you for taking the time to review Caremark Oldham.

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Review of
Caremark Oldham
from Carol C (Daughter of Client) published on 8 May 2019

Submitted via Website • Report

Overall Experience

Caremark has provided some fantastic carers for our mum. Carers understand her dementia and manages all her needs better that we ever expected. Our mum has missed male company since my dad died and a visit and a cup of tea with her carer makes her day. My sister and I have both recently been away on

holiday and Caremark have managed our mum with skills beyond what we expected. Regular communications during this period, particularly from her carer were very reassuring. We are so pleased with the care from Caremark that we are increasing the care hours for our mum, so we can have more time to enjoy our own children and grandchildren.

Reply from Helan Graham at Caremark Oldham

Thank you for taking the time to review Caremark Oldham.

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Review of
Caremark Oldham
from Richard S (Father of Client) published on 20 November 2018

Submitted via Website • Report

Overall Experience

Very good service very helpful. The client enjoys going out with her care support worker and no problems to report.

Reply from Helan Graham at Caremark Oldham

Thank you for your review.

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Review of
Caremark Oldham
from William H (Husband of Client) published on 27 July 2018

Submitted via Website • Report

Overall Experience

As a husband of the resident, I am subject to concerns about my wife and I am struggling and stressful on a day to day basis, some days more than others. I have needed help on occasions and to this end, the care manager and her assistant manager have been extremely helpful to me and recently went the

extra mile and more. If I could, I would award them 5 gold stars.

They were superb.

Thank you very very much. I am so appreciative.

Reply from Helan Graham at Caremark Oldham

Thank you for your kind words and taking the time to write a review.

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Review of
Caremark Oldham
from Helen H (Daughter of Client) published on 29 June 2018

Submitted via Website • Report

Overall Experience

Living overseas, Caremark has given me and my siblings some peace of mind that our parents are receiving care in their own home, without which they would almost certainly have had to be admitted to a nursing home, against their wishes. Generally speaking, the responsiveness of management to our requests

and the degree of information provided to us on a regular basis has been excellent. The daily staff who attend to my parents have been very good in general with one or two absolutely excellent carers who go above and beyond.
Caremark have always been willing to try to accommodate all requests and also been proactive in liaising with community services to ensure the best care of our parents when we all are living overseas.
I would not hesitate to recommend Caremark services to other families requiring care for loved ones in their own home.

Reply from Helan Graham at Caremark Oldham

Thank you for taking the time to review Caremark Oldham

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Review of
Caremark Oldham
from J A (Sister of Client) published on 23 May 2018

Submitted via Postal Card • Report

Overall Experience

I feel that my sister has been very well looked after by Caremark. There have been a few issues on both sides which have been resolved but mainly due to circumstances at the time or clash of personalities with staff, nothing major!

Reply from Helan Graham at Caremark Oldham

Thank you for the review.

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Review of
Caremark Oldham
from Joanne B (Daughter-in-law of Client) published on 9 May 2018

Submitted via Website • Report

Overall Experience

We would recommend Caremark Oldham. All the carers were helpful, punctual, smartly dressed and pleasant.
At the time my father-in-law needed home care they were the only company available for his needs at that time.

Reply from Helan Graham at Caremark Oldham

Thank you for your kind review.

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Review of
Caremark Oldham
from Kalsoom B (Mother of Client) published on 11 September 2017

Submitted via Postal Card • Report

Overall Experience

Caremark is very good, especially 2 members of the team, who regularly support 7 evenings to get my girls ready for bed.
They are very good supporting my two young children, making sure they are ready and dressed for school.
Each weekend they take my girls to the park.
The field care supervisor goes

above and beyond.

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Review of
Caremark Oldham
from B S (Client) published on 10 August 2017

Submitted via Postal Card • Report

Overall Experience

I am aged 85 years and have recently spent a short time in hospital due to pneumonia.
On my discharge, my family, who are scattered, voiced concern over my taking regular baths unaided and alone in my home.
Solution - engage a 'bath lady' for each evening to be in my home when I took a bath and

make me a cup of tea before leaving.
Result - no worries for my family and luxury for me.

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Review of
Caremark Oldham
from Ian (Son of Client) published on 21 June 2016

Submitted via Website • Report

Overall Experience

I have no complaints with the service provided and my parents are always complimentary of the Caremark staff who attend to their needs which is quite important to them. Occasional changes to the requirements are managed well. Keep up the good work, Thanks.

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Caremark Reviews in Greater Manchester (20)

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