Home Care Providers Owned by Caremark in Hertfordshire

9.4 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Caremark in Hertfordshire

Caremark Locations in Hertfordshire (4)

 

4 Home Care Providers owned by Caremark in Hertfordshire

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Caremark East Hertfordshire & Broxbourne

Ground Floor, Left Hand Unit, Sucklings Yard, Church Street, Ware SG12 9EN 

10 35 reviews
"The manager and her team have gone above and beyond in supporting and caring for my Mums wellbeing. I cannot thank them enough. They…"   Read all 35 reviews

Caremark East Hertfordshire and Broxbourne is a provider of high-quality home care services; offering support services to the communities of East Herts and Broxbourne. Caremark is flexible to your preferences and can offer you various times to suit… Read more about Caremark East Hertfordshire & Broxbourne

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Caremark Watford & Hertsmere

95 St Alban's Road, Watford, Watford WD17 1SJ 

9.8 38 reviews
"Pragmatic, clear and respectful advice on the options available and pricing. Proposed care options were among the best I looked at in terms…"   Read all 38 reviews

At Caremark Watford & Hertsmere, they believe that care should be as unique as the individuals they support. They are a CQC ‘Good’ rated (CQC, December 2018) domiciliary care provider committed to delivering high-quality, person-centred care that promotes… Read more about Caremark Watford & Hertsmere

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Caremark North Herts & Stevenage

Suite A2, Arden Press House, Arden Press Way, Letchworth Garden City SG6 1LH 

9.7 57 reviews
"Caremark has provided excellent service for my wife since her stroke eighteen months ago. All the carers from a large pool have kept the…"   Read all 57 reviews

Caremark North Herts & Stevenage assists adults with a wide range of conditions, with staff who are experienced in the challenges of older people's care, dementia care and support for adults with a physical and learning disability. Care is tailored… Read more about Caremark North Herts & Stevenage

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Caremark Hatfield, Welwyn & St Albans

The Gatehouse, Alban Park, Hatfield Road, St Albans AL4 0JJ 

9.7 41 reviews
"The live in carer goes above and beyond to look after mum. She cooks for her from scratch another purees the food. She makes sure she…"   Read all 41 reviews

They offer care and support to help people who have chosen to continue living at home safely and comfortably. Their services include assisting with: >> Personal hygiene >> Domestic support >> Medication >> Assisted living >> Meals preparation >>… Read more about Caremark Hatfield, Welwyn & St Albans

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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Alcedo Care

Caremark Reviews in Hertfordshire (171)

9.4
Caremark has a Group Review Score of 9.4 (9.421) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Caremark must have a Review Score.

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Review of

Caremark East Hertfordshire & Broxbourne

from J H (Daughter of Client) published on 9 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team have gone above and beyond in supporting and caring for my Mums wellbeing. I cannot thank them enough.
They communicate with me daily so I am confident Mum is safe and well.
The care they provide is excellent, the care team always have a smile on their face and demonstrate
professionalism, kindness and patience.

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Review of

Caremark Watford & Hertsmere

from P M (Sister of Client) published on 9 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Was very happy with the care received overall for my brother. He liked the consistency of the carers available to him as well and felt they understood his needs. They were very kind and considerate and always happy to assist him by keeping everything dignified.

Reply from Dana Dracinschi, Registered Manager at Caremark Watford & Hertsmere

Thank you for sharing your feedback. We appreciate your input and are grateful for appreciation . We value your experience and will continue to strive for excellence in our service.


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Review of

Caremark Hatfield, Welwyn & St Albans

from D U (Daughter of Client) published on 4 April 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The live in carer goes above and beyond to look after mum. She cooks for her from scratch another purees the food. She makes sure she drinks enough and that she is always comfortable. The other cares that come in 3 times per day are always gentle and careful when helping mum. She loves to see them.

Reply from Brooke Draper, Registered Care Manager at Caremark Hatfield, Welwyn & St Albans

Thank you so much for your kind words! We are delighted to hear that your mum is receiving the care and attention she deserves. Our live-in carer and visiting team are dedicated to providing the highest level of support, and it's wonderful to know that their efforts are making a positive difference. Ensuring your Mum's comfort and well-being is our top priority, and we truly appreciate your recognition of their hard work. If there's ever anything more we can do, please don't hesitate to reach out.


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Review of

Caremark Watford & Hertsmere

from M G (Son of Client) published on 3 April 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Pragmatic, clear and respectful advice on the options available and pricing. Proposed care options were among the best I looked at in terms of price / quality balance. Staff are clearly engaged and passionate in their work

Reply from Shuchi Puli, Managing Director at Caremark Watford & Hertsmere

Your review of our care services is greatly appreciated. Thank you for your trust and support!


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Review of

Caremark East Hertfordshire & Broxbourne

from Susan D (Daughter of Client) published on 7 February 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my family are incredibly grateful for the support that we have received from Caremark East Hertfordshire & Broxbourne over the past 6 months. Without exception, the carers have been excellent, dedicated, delightful and happy to go the extra mile to ensure that my father is comfortable, safe
and cared for. Additionally, my mother has grown in confidence and spirit as a result of the support and attention that she has received from these wonderful people.
We would completely recommend this company, who have made our potentially, difficult situation far more manageable.
Absolute vocational care at its best!
Thank you to all of you for making a difference.

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Review of

Caremark North Herts & Stevenage

from Dr G (Husband of Client) published on 21 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark has provided excellent service for my wife since her stroke eighteen months ago. All the carers from a large pool have kept the service on time and performed their tasks with efficiency, dignity, cheerfulness and good humour. We have rarely needed to call the office, but both daytime and out-of-hours
queries have been dealt with promptly. As an organization, I cannot commend Caremark more highly.

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

Thank you so much for taking the time to complete this review. We are pleased to be having such a positive impact on your wife and her care needs since her stroke. Its lovely to hear how efficient and cheerful our care staff are. We are incredibly proud.


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Review of

Caremark North Herts & Stevenage

from Sharon R (Daughter of Client) published on 3 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very professional, very tidy go above and beyond.
Have lovely conversations with my dad, treat him with dignity, always on time which was very important to my dad as he like's routine.
My dad feels very safe with them and trusts them, which makes him feel very comfortable.
The ladies
in the office have also been very easy and professional to deal with.
It's early days, but it has already changed my dad's life, and we can see a change in him for the better.
He is able to stay in his own home, which is his wish.
Thank you to the carers at Caremark

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

Thank you for your comments and taking the time to complete the review. Our aim is always to support people to be cared for where the wish and it is lovely to read how much the care assistants have made a difference to dad's life already. I will pass on your comments not only to the care assistants but the office staff as well.


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Review of

Caremark North Herts & Stevenage

from Deborah O (Daughter of Client) published on 20 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided to my mother was of a very high standard. The team were very friendly yet professional and treated my mother with the utmost respect and dignity. The team were always approachable and any questions we had were answered in a very supportive manner.

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

It was a pleasure to support mum whist she was at home, the team looked forward to seeing mum throughout the day and assisting her with any tasks needed. I am pleased to read that my team supported you with answers to your questions. I will pass your comments on to them. Thank you for taking the time to complete the review, very much appreciated.


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Review of

Caremark North Herts & Stevenage

from Susan C (Daughter of Client) published on 8 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The lovely team at Caremark have been looking after mum since she was discharged from a rather long hospital stay in the summer. She had not left hospital in a particularly good way but from the first contact with Caremark things started looking up. One staff member in particular visited mum to make
sure the right service was being offered and the carers that have come in have been a delight. Mum has built her confidence and health back with their care and all the team are very responsive - and we as a family are eternally grateful to them.

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

It is lovely to read what a difference the care assistants have made to mum since coming home and we hope to continue supporting mum with building her confidence and providing the right service needed to support mum. Thank you so much for taking the time to complete the review, I will ensure that your comments are passed on to the team.


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Review of

Caremark Hatfield, Welwyn & St Albans

from Anne C (Daughter of Client) published on 4 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful to the lovely staff at Caremark who looked after my mum, at home for two and a half years after she became bedridden, with compassion and kindness. All the carers were reliable, supportive and attentive, and communication with the friendly admin staff was always quick and efficient.
Would highly recommend.

Reply from Brooke Draper, Care Manager at Caremark Hatfield, Welwyn & St Albans

Thank you so much for your kind words and for sharing your experience with Caremark. We're truly grateful to have had the opportunity to care for your mum and are delighted to hear that our team's compassion and attentiveness made a positive difference. It's wonderful to know that both our carers and our office staff helped you feel supported. Your recommendation means a lot to us, and we'll pass along your appreciation to everyone involved in your mum's care. Thank you again for trusting us with her well-being.


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Review of

Caremark Hatfield, Welwyn & St Albans

from R C (Client) published on 29 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Has improved over the last few months, flexibility and alteration made easier. Quality has remained good with generally helpful staff.

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Review of

Caremark Hatfield, Welwyn & St Albans

from Jill B (Client) published on 25 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfactory. Kind and considerate staff at all levels.

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Review of

Caremark East Hertfordshire & Broxbourne

from Richard T (Husband of Client) published on 23 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark are outstanding on two levels. First, the carers are exemplars of the skill of caring, a skill underlain by their deep compassion for their clients. The carers were gentle, kind, efficient and safety conscious. I was pleased to see my wife, their client, smile at them on arrival, she doesn't
speak. Moreover, the carers became good friends both to my wife and to me her husband and amateur carer. They were free with their advice and guided me as I learnt how to care better for my wife.
Second, the management team took time to get to know my wife and her deteriorating condition and were genuinely concerned for her. Selflessly they briefed me about the NHS Continuing Health Care programme, in the full knowledge that the care contract may not be awarded to them. They explained the process and helped me prepare for the assessments; in the end my wife was fast-tracked onto Continuing Health Care Programme. Caremark clearly put their clients' interests above those of their own. I could not have negotiated the Continuing Health Care without their help.

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Review of

Caremark Hatfield, Welwyn & St Albans

from Stephen C (Husband of Client) published on 17 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, and very friendly staff.

Reply from Brooke Draper, Care Manager at Caremark Hatfield, Welwyn & St Albans

Thank you for taking the time to complete this review. I will pass on your kind words to the care workers. Thank you!


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Review of

Caremark North Herts & Stevenage

from Jo H (Daughter of Client) published on 8 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark has been caring for my mother since October 2022, the regular carers are so caring and professional with Mum, Mum has Alzheimer's/Vascular dementia. The carers attend to Mum in the morning, they know how to deal with Mum and they are caring in their approach to her, understanding how she is
and as her illness has progressed. Empathetic, caring, trustworthy, and efficient in their caring duties. This also applies to the other carers that attend, caring and professional. I am so grateful for the care we receive from Caremark, they attend in the morning which helps me care for Mum, whilst I still have my daughter at school and working part-time! If I have any questions or issues regarding Mum, we are always dealt with promptly, efficiently, and resolved in a good time frame. They arrive on time and remain with Mum the whole time designated to Mum. Caremark is respectful, and kind and treats Mum with dignity, they have become an extension of our family. Thank you!

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

Thank you for your kind words regarding the care assistants that visit Mum and to read that you consider them an extension of your own family. I know they look forward to supporting Mum and I will pass on your compliments to them. I would also like to thank you for the support that you give to the care assistants to ensure that things run smoothly. Thank you for taking the time to complete the review, very much appreciated.


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Review of

Caremark North Herts & Stevenage

from C B (Mother of Client) published on 2 October 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caremark have been very helpful and proactive in ensuring my son has that care that most benefits his needs. The care staff are exceptional and the manager goes above and beyond. I couldn't be happier with how everything has gone over the last year.

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

So pleased to read that you are happy with how things have gone over the last year, I know that the care assistants that visit look forward to visiting and enjoy their days out. Thank you for taking the time to complete the review, very much appreciated.


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Review of

Caremark North Herts & Stevenage

from S A (Daughter of Client) published on 27 September 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caremark have been helping support my mother's personal care for about 6 months, since her discharge from hospital.
My mother and I are both very pleased with their services and care.
The carers are all very friendly, polite women who make my mother very relaxed and comfortable every morning. She
looks forward to seeing them and she feels very safe around them.
It's wonderful having her chat and laugh with them during their care sessions.

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

It is lovely to read your comments and to hear that mum looks forward to seeing the care assistants, I know that the care assistants enjoy calling to support mum just as much. Thank you for taking the time to complete the review, much appreciated.


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Review of

Caremark North Herts & Stevenage

from C W (Daughter of Client) published on 21 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Job well done - the carer's experience showed. A pleasant experience after my accident.

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

Very pleased to read your comments on a job well done and that we were able to support you when you needed it. I will ensure that your comments are passed on to the team. Thank you for taking the time to complete the review, it is very much appreciated.


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Review of

Caremark Hatfield, Welwyn & St Albans

from E B (Client) published on 14 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding convalescence support at home following hospital stay. Would recommend Caremark without hesitation and use their services again. The carer also accompanied me to and from hospital. She stayed several days, was fully trustworthy, a great cook and company, and gave me great peace of mind.

Reply from Brooke Draper, Care Manager at Caremark Hatfield, Welwyn & St Albans

Thank you for taking the time to complete this review. I will pass on your kind words to the carer and the rest of the team. Thank you!


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Review of

Caremark North Herts & Stevenage

from T P (Son of Client) published on 26 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very kind and caring team. Made my mum feel safe and well. Punctual and understanding of her needs.
Was a seamless transition moving from council support to private. However, it took time to reconcile invoices and deposit balances. I had to do all the chasing to ensure the money owed to us was refunded.

Reply from Claire Evans, Care Manager at Caremark North Herts & Stevenage

I am pleased to read that Mum felt safe and well with the support from her team of care assistants, I know that the team enjoyed visiting Mum and wish her all the best. I am sorry that there was a delay in reconciling the invoice, this was not our intention. Thank you for taking the time to complete a review, it is very much appreciated.


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