Caremark in Leicestershire | 2 Home Care Providers

Review of
Caremark Hinckley, Bosworth, Blaby & Leicester City
from L H (Daughter of Client) published on 6 February 2024

Submitted via Postal Card • Report

Overall Experience

Overall great. Listen to things and put everything right. Mum loved seeing the girls. Value for money, 'you don't charge enough'. Really supportive.

Reply from Visha Keshwala, Manager Director at Caremark Hinckley, Bosworth, Blaby & Leicester City

Thank you so much for taking the time to leave such a positive review.

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Treated with Dignity

Value for Money

Review of
Caremark Hinckley, Bosworth, Blaby & Leicester City
from Carolyn M (Daughter of Client) published on 14 November 2023

Submitted via Postal Card • Report

Overall Experience

The staff were always kind and professional, not only to my mother but also to me, especially towards the end of my mum's life.
The care they gave was second to none. The only thing I ever had an issue with was time, when they could be hours after they should have arrived, obviously due to unforeseen

circumstances, but was very stressful at times.

Reply from Visha Keshwala, Manager Director at Caremark Hinckley, Bosworth, Blaby & Leicester City

Thank you for providing this review, we value your feedback.

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Treated with Dignity

Value for Money

Review of
Caremark Hinckley, Bosworth, Blaby & Leicester City
from William L (Son of Client) published on 28 April 2021

Submitted via Website • Report

Overall Experience

Very friendly staff who really took an interest in the well-being of my mum and cared about how she felt. They were reliable and considerate with nothing being too much trouble for them, even to the point of simply making a cup of coffee.

Reply from Visha Keshwala, Manager Director at Caremark Hinckley, Bosworth, Blaby & Leicester City

Thank you very much for your kind review, we will pass the feedback to our carers.

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Value for Money

Review of
Caremark Hinckley, Bosworth, Blaby & Leicester City
from Sushila P (Wife of Client) published on 10 September 2020

Submitted via Postal Card • Report

Overall Experience

The carer does a superb job of looking after my husband. She is very caring, placid and knows exactly his behaviour. It would be a good idea if a text message could be sent on the day to say what time the carer would be arriving as I never know the time, it's always different.

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Treated with Dignity

Value for Money

Review of
Caremark Hinckley, Bosworth, Blaby & Leicester City
from Jill F (Daughter-in-law of Client) published on 12 September 2019

Submitted via Website • Report

Overall Experience

May I express my complete gratitude to the amazing carers who visit my mother-in-law on a twice-daily basis. Having such reliable and personal support is such a relief, the girls are delightful, friendly and reassuring. My mother-in-law has really taken to her 'Blue Girls' and accepted that she now

needs help with ease - not easy for such an independent lady. Thank you, girls, we cannot thank you enough!

Reply from Visha Keshwala at Caremark Hinckley, Bosworth, Blaby & Leicester City

Thank you for your lovely comment. It is always good to get such lovely feedback and carers hard work being recognised.

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Treated with Dignity

Value for Money

Review of
Caremark Hinckley, Bosworth, Blaby & Leicester City
from Sarah B (Daughter of Client) published on 24 July 2019

Submitted via Website • Report

Overall Experience

Care was arranged with your company for my very poorly mum during her last days. I would like to thank all the staff for the care and dignity shown to her and also the sincere kindness shown to myself through this difficult time. All the staff who attended my mum, whose names mostly escape me, were

amazing. I would like to say a special thank you to one carer who gave my mum and I such great support. I would not hesitate in recommending your company and hope you are still around should I need your services. Once again thank you very much, words don’t seem enough.

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Review of
Caremark Hinckley, Bosworth, Blaby & Leicester City
from Rob U (Son of Client) published on 3 June 2019

Submitted via Website • Report

Overall Experience

Can't fault them. Currently provide care for my dad and have been for two years. Great bunch of carers, always positive, willing to go out of their way to care and generally always on time. Good communication when carers may be running late.

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Review of
Caremark Hinckley, Bosworth, Blaby & Leicester City
from Becky T (Daughter of Client) published on 20 May 2019

Submitted via Website • Report

Overall Experience

Caremark (Hinckley, Bosworth & Blaby) currently look after my mum who suffers from a number of health issues leaving her fragile and at times confused on top of being generally unwell. We have been with Caremark for just over 3 years and in that time I have found them nothing but supportive and helpful,

with the ever-changing needs of mum she relies tremendously on them. We started off with a weekly shop call to the carers now coming every day. They have tailored the care package so it meets the needs of my mum, they have also paid particular attention to keeping the costs down where they can. The girls who come to care for mum and in the office have always been helpful and always done what they can to make sure she is happy. Mum couldn't be at home now if it wasn't for the support of Caremark. Thank you all for the amazing work you are doing to keep mum where she has lived for over 45 years.

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Review of
Caremark Hinckley, Bosworth, Blaby & Leicester City
from Antony B (Son of Client) published on 27 June 2017

Submitted via Postal Card • Report

Overall Experience

My mother returned home after hospital rehabilitation. What followed became a nightmare, the care company we were paying for, missed visits, in particular, the last visit, and the first visit of the day. The result being she sat in a chair all night, or lay in bed until lunch.
(Incontinence being

a big issue as well as medication) we seemed to accumulate incidents one after another.
My Mother entered into end of life care. We changed care company to Caremark. We now have peace of mind, to reach our wish she remains stress-free and as comfortable as possible in an environment of her choosing. We also witness the quality of staff that come to care and visit my mother.

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Review of
Caremark Hinckley, Bosworth, Blaby & Leicester City
from D J (Friend of Client) published on 11 April 2016

Submitted via Postal Card • Report

Overall Experience

The clients wife explained how since the carers had been coming to her husband he had started looking forward to seeing the carers and has been talking more. He got on well with all the carers. That the service provided has meant she could take care of her own health again now she knew her husband was

receiving such good care. For them it has been a very positive experience.

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Review of
Caremark Hinckley, Bosworth, Blaby & Leicester City
from David (Son of Client) published on 20 January 2016

Submitted via Website • Report

Overall Experience

Caremark gave outstanding care for my mother for two years. We found them after her previous care agency pulled out and many others had been unable to provide a suitable service. They set up a large care package (4hrs/day) at 2 weeks' notice, and kept delivering and adapting it to Mum's changing needs.

Carers were punctual, polite, friendly, reliable, cheerful, flexible, and above all patient and understanding.

My mother has very particular and complicated care needs. In the last 2 years her physical disability worsened but she was determined to hold onto her independence and stay at home. She is mentally sharp, often anxious, and probably has OCD. Many carers have found it hard to work with her, as she would not change her ways.

We didn't tell Caremark all that at first. They quickly grasped the problem and chose to work with it. They recruited suitable carers and trained them to help my mother the way she wanted to be helped. Carers were very kind and often went the extra mile for Mum.

We particularly appreciated Caremark keeping Mum safe whilst avoiding a “health & safety gone mad” approach we'd met elsewhere, and their collaborative can-do attitude when facing problems that had made other agencies give up.

It was only after a hospital stay, when Mum reached the stage of needing carers available 24/7, that we decided she could no longer stay at home. By the time she left home, Caremark were providing an average of 15 hours care a day, including some all-night care, at our request. They also helped us reduce costs where we could, and told us when they didn't think Mum was safe at home. They were quite prepared to put in whatever care was needed to help her stay there, but she would not have been able to afford that indefinitely. Nevertheless, she was able to stay at home much longer than she could have done without Caremark's help, and we could not have supported her there without them.

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Home Care Providers Owned by Caremark in Leicestershire

Caremark Locations in Leicestershire (2)

Caremark Reviews in Leicestershire (11)

Caremark Hinckley, Bosworth, Blaby & Leicester City

Caremark Hinckley, Bosworth, Blaby & Leicester City

Caremark Hinckley, Bosworth, Blaby & Leicester City

Caremark Hinckley, Bosworth, Blaby & Leicester City

Caremark Hinckley, Bosworth, Blaby & Leicester City

Caremark Hinckley, Bosworth, Blaby & Leicester City

Caremark Hinckley, Bosworth, Blaby & Leicester City

Caremark Hinckley, Bosworth, Blaby & Leicester City

Caremark Hinckley, Bosworth, Blaby & Leicester City

Caremark Hinckley, Bosworth, Blaby & Leicester City

Caremark Hinckley, Bosworth, Blaby & Leicester City

Awards / Recognitions (1)

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