Home Care Providers Owned by Caremark in Surrey

Reply from Sarah Jones, Manager at Caremark Guildford and Woking

Thank you so much for taking the time to complete a Review. It really was a pleasure meeting and caring for your mother, I will pass your comments onto the other carer's. Take Care

Reply from Sarah Jones, Manager at Caremark Guildford and Woking

Thank you so much for taking the time to complete a review,We are so lucky to have such amazing Care Support Workers, who genuinely are passionate about their care roles & it is great to know that by the carers attending your mother, this gave you peace of mind that she was being looked after and encouraged to be as independent as possible.Thank you again

Reply from Shazia David, Managing Director at Caremark Spelthorne & Runnymede

Thank you so much for your kind words. We are so encouraged, such a pleasure working with you. You have been actively involved in all the activities and in fact won the last competition of designing the Valentine's Card. Everyone loved it, be it carers, clients and office staff. It was so well thought through. We look forward to your creative contributions in our upcoming interactive events.

Reply from Sarah Jones, Manager at Caremark Guildford and Woking

I can not thank you enough for taking time out off your busy life, to complete a review. It really is our pleasure caring for your cousin, the team of carers that go there have a great rapport with her. We are very lucky to have such a great team of carers.

Reply from Prajakta Karmarkar, Director at Caremark Elmbridge

Thank you so much for your kind words and for taking the time to share your experience with Caremark Elmbridge. It truly means the world to us to know that our team has made such a positive impact on your mother's life. I will be sure to pass on your lovely feedback to our carers and the team-they will be so pleased to hear how much their support has meant to you and your family. Thankyou for your thoughtful message.

Reply from Prajakta Karmarkar, Director at Caremark Elmbridge

Thank you so much for your kind and thoughtful feedback! We're delighted to hear that our team could provide the support you needed during your recovery. Its wonderful to know that our carers punctuality, attentiveness, and willingness to help made a positive impact. We always strive to ensure a smooth and personalized experience, and its heartening to hear that our note-sharing system contributed to meeting your needs effectively. Wishing you continued health and happiness!

Reply from Sarah Jones, Manager at Caremark Guildford and Woking

Thank you for taking the time to complete this review. All our carer's and the office leadership team work hard to make each care plan person centred. We are very lucky to have such a great team who treat each client with respect & dignity, at the same time they know to encourage all clients to retain as much of their independence as is possible. Thank you again.

Reply from Sarah Jones, Manager at Caremark Guildford and Woking

Thank you for taking the time to complete the review, we really appreciate the positive feedback, we look forward to caring for you for many more years. Although we do our utmost to give continuity of care, like you say this is not always possible, due to issues that are out of our control. But we know that you have a great team of carer's supporting you and Caremark Guildford & Woking are very lucky to have them.

Reply from Prajakta Karmarkar, Director at Caremark Elmbridge

Thank you so much for your kind and thoughtful feedback. We are delighted that our care team provided your mum with the compassion, professionalism, and reassurance she needed. We understand how challenging it can be for families when a loved one has dementia, and we are committed to providing the best possible care. It's wonderful to know that you found our team approachable and supportive, especially when reaching out for assistance. Your recommendation of Caremark means a lot to us, and we will be sure to pass on your appreciation to the carers who looked after your mum. We are here to support you and your family in any way we can.

Reply from Prajakta Karmarkar, Director at Caremark Elmbridge

Thank you so much for your kind feedback regarding the care provided to your mother by our team at Caremark (Elmbridge). We are delighted to hear that our staff have been able to offer the companionship, support and assistance your mother needs and that you have found them to be professional, punctual and reliable. Our carers and office staff strive to deliver the highest quality of care, and your words of appreciation mean a great deal to us. We are grateful for your recognition of their hard work and dedication. Thank you, once again, for your kind words.

Reply from Prajakta Karmarkar, Director at Caremark Elmbridge

Thank you so much for your heartfelt feedback. We are truly touched by your kind words and are grateful for the opportunity to support your parents over the past three and a half months. Your appreciation for our carers and management means a lot to us. We strive to provide professional and compassionate care, and it is wonderful to know that you felt comfortable discussing any concerns with us, even those outside our typical range of tasks. While we will miss your parents dearly, we are heartened to know that they have moved to a care home and that we were able to make a difference in their lives. Your recommendation is the highest compliment we could receive.

Reply from Prajakta Karmarkar, Director at Caremark Elmbridge

Dear Haider, on behalf of the entire Caremark Elmbridge team, I wanted to extend our deepest gratitude for your incredibly kind and heartfelt feedback. We are truly honoured to have had the opportunity to care for your parents over the past few months. Your words beautifully capture the essence of what we strive to achieve at Caremark. Providing not only care but also empathy and understanding is at the heart of our mission. It means so much to us to know that this was reflected in the support we provided to your parents. Many thanks.

Reply from Sarah Jones, Manager at Caremark Guildford and Woking

Thank you so much for taking the time to complete a review. We are very lucky to have a great team of dedicated carers, who take pride in looking after people like they would their own family I will feed your comments back to the team.