Caremark in West Yorkshire | 4 Home Care Providers

Review of
Caremark Leeds Bradford
from Aleeza R (Client) published on 9 April 2025

Submitted via Postal Card • Report

Overall Experience

I appreciate how my carer has taken the challenges with me. Sometimes I have anxiety and my carer calms me down by her calm talking skills and communication. I feel safe, happy and comfortable around her. I feel my carer can help me to remain calm whilst going out into the community. I look forward

to seeing my carer with her positive attitude all through her call. I have a request for my carer to become my permanent carer for my home care as well as community participation activities. Thank you.

Reply from Keula Barros, Manager at Caremark Leeds Bradford

Thank you for your very kind words about our service and in particular your carer. We will ensure she gets to see the nice things you say about her in this review.

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Review of
Caremark Kirklees
from Graham P (Nephew of Client) published on 4 April 2025

Submitted via Website • Report

Overall Experience

I recommend using Caremark Kirklees to provide care for your elderly relative. It was a difficult and emotional decision to ask carers to work with my elderly aunt, but she has benefitted enormously from their kindness and physical/emotional support.
All the carers who looked after my elderly

aunt were very kind and patient. Her mental health was declining and she struggled with accepting carers in her home. Their patience and professional approach enabled her to continue to dress and feed herself wherever possible, but also benefit from their support as & when required.
I found all the Caremark staff - carers, supervisors and office based colleagues - very friendly and easy to deal with . They quickly added any additional care requests, such as supervising medication, into their routine and ensured they were met exactly as required.
I liked using the app to see the carer's notes from each visit which provided peace of mind about the loving care my aunt was receiving.

Reply from Duncan Smith, Managing Director at Caremark Kirklees

Thank you for taking the time to leaving us a review

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Review of
Caremark Leeds Bradford
from Farzana M (Client) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience

I have just joined Caremark one week now I must say the carers are very polite and kind and they have been helpful through my hardtimes. The team are very helpful always willing to go extra miles to ensure I am very well taken care of. They also keep me company cat with me, and take good care of me,

they treat me with dignity and respect especially during my personal care, always leave the environment tidy. I will recommend Caremark to anyone.

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Review of
Caremark Leeds Bradford
from Trevor W (Client) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience

Overall carers are excellent.

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Review of
Caremark Kirklees
from S Q (Daughter of Client) published on 10 March 2025

Submitted via Postal Card • Report

Overall Experience

I feel the that the carer is an exceptional carer. Her approach is so kind, respectful and loving. My mother was and has been struggling with accepting care and she has made such a difference to my mother where now she looks forward to the care she receives. Her mental health has improved significantly

and is calmer. I have never met a carer who will go the extra mile with their support and treats people like they are their own family. Whenever she is working with my mother I know I don't need to worry as she is so loving and kind towards her. I wish more carers had this genuine approach.

Reply from Duncan Smith, Managing Director at Caremark Kirklees

Thank you so much for taking the time to send a review and for your very kind comments - it is much appreciated.

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Review of
Caremark Kirklees
from V K (Client) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience

They help me around the fat and take me shopping in town.

Reply from Duncan Smith, Managing Director at Caremark Kirklees

Many thanks for your kind review about our team - it is much appreciated.

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Review of
Caremark Kirklees
from S R (Wife of Client) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience

All good.

Reply from Duncan Smith, Managing Director at Caremark Kirklees

Thank you very much for your review - it is much appreciated.

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Review of
Caremark Kirklees
from J S (Son of Client) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience

Awesome staff. Always friendly, polite and caring.

Reply from Duncan Smith, Managing Director at Caremark Kirklees

Thank you so much for your review and your kind comments about our staff.

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Review of
Caremark Kirklees
from K G (Client) published on 28 February 2025

Submitted via Postal Card • Report

Overall Experience

All carers are very polite and do everything I need doing, everything is done to an excellent standard. Some carers are really chatty which I like.

Reply from Duncan Smith, Managing Director at Caremark Kirklees

Thank you so much for your kind review. We are delighted to hear your comments about our staff and how they help you when they visit.

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Review of
Caremark Kirklees
from P B (Client) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience

Always pleased to see the carers.

Reply from Duncan Smith, Managing Director at Caremark Kirklees

Thank you for your review and kind comment about our carers.

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Review of
Caremark Kirklees
from R F (Son of Client) published on 26 February 2025

Submitted via Postal Card • Report

Overall Experience

Everything all good.

Reply from Duncan Smith, Managing Director at Caremark Kirklees

Thank you very much for your review - it is much appreciated.

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Review of
Caremark Kirklees
from E C (Daughter of Client) published on 24 February 2025

Submitted via Postal Card • Report

Overall Experience

My mother, overall, is happy with her care and has no problems at all.

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Review of
Caremark Leeds Bradford
from Wendy W (Daughter of Client) published on 20 November 2024

Submitted via Website • Report

Overall Experience

If I could award Caremark 10 stars, I would quite happily do that. The care and compassion my mother has received from her carers has been exemplary and I cannot praise them enough. Nothing at all was ever too much trouble for them and they never ever left without asking if there was anything else they

could do to help.
These carers deserve medals for the work and help they provide and they have definitely made my life much easier by their presence. They have almost become part of the family and I would have no hesitation of welcoming them into my home at any time. Their professionalism and advice has been invaluable to me during the period I have been caring for my mother from mid-August 2024 to the present day.

Reply from Farina Tayub, Managing Director at Caremark Leeds Bradford

Thank you for such an amazing review. We are so grateful and delighted you are so happy with the care we provide to your mum.

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Review of
Caremark Kirklees
from Sylvia B (Client) published on 16 September 2024

Submitted via Postal Card • Report

Overall Experience

Caremark staff are a caring group of people. I am well looked after and they are considerate. I would not be where I am today without their help.

Reply from Duncan Smith, Managing Director at Caremark Kirklees

Thank you so much for your kind words, we are delighted you are happy with our service.

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Review of
Caremark Leeds Bradford
from A H (Client) published on 26 June 2024

Submitted via Postal Card • Report

Overall Experience

The carers are very professional, helpful, caring and polite. They have treated me with dignity and have listened when I have been a little down in my time of need. You have a team to be proud of.

Reply from Kelly Cooper at Caremark Leeds Bradford

Thank you for your kind review this will be passed on to our team of Carers and we are so very happy you are enjoying the service we provide.

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Review of
Caremark Leeds Bradford
from Bushra R (Daughter of Client) published on 18 June 2024

Submitted via Website • Report

Overall Experience

My mother is happy and satisfied with the service overall. Staff and management both are good and easy to approach. My mum has mental health issues and her medication makes her quite tired and sleepy. Her satisfaction means a lot to us. Thank you for your help.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

Thank you for the time you have taken to review Caremark Leeds Bradford; we are touched by your kind comments.

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Review of
Caremark Kirklees
from Margaret B (Client) published on 23 May 2024

Submitted via Postal Card • Report

Overall Experience

Wash and dress, caring.

Reply from Duncan Smith, Managing Director at Caremark Kirklees

Hello Margaret and thank you for your review and the 5 stars! We appreciate it.

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Review of
Caremark Leeds Bradford
from S B (Daughter of Client) published on 17 May 2024

Submitted via Website • Report

Overall Experience

I cannot praise Caremark enough. One certain member of staff is absolutely amazing and has always gone above and beyond in every aspect of care for my Mum. Another is amazing too. She keeps me updated on everything and always makes herself available if I need anything.
I can't thank these two enough.
They

are total assets to the company.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

We have passed your lovely comments on to the carers who look after your mum; it meant a lot to them, thank you!

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Review of
Caremark Leeds Bradford
from Gwen N (Power of Attorney of Client) published on 10 May 2024

Submitted via Website • Report

Overall Experience

We have been using Caremark twice a day to support my 94-year-old uncle since July 2023. Their care staff have been instrumental in meeting both his needs and mine as I live nearly 300 miles away. By that, I mean that the care staff are very tuned in to the best way of dealing with him, aiding his requirements,

his cleanliness, and his safety.
In addition, for me the “app” system they have where I can log in and see each action the carer has undertaken during their visit is invaluable both in terms of keeping abreast of his life on a daily basis plus immediately knowing if there are problems!
The supervisor is superb in her fast response to any communication or request no matter what time or day of the week and the office staff are always helpful in dealing with requests.
One of the best things is that he has been allocated a stable number of carers whom he now knows well.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

It's so nice when we receive such positive and detailed feedback like this - thank you.

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Review of
Caremark Leeds Bradford
from T F (Daughter of Client) published on 10 May 2024

Submitted via Website • Report

Overall Experience

Always a phone call away if I have any problems dad has the same two carers which helps with him having dementia he loves the chats with them and he gets to go out twice a week which his carer never complains about and is willing to take him anywhere excellent care provider we have been with care mark

over two years and wouldn’t want anybody else as I trust them completely thanks guys.

Reply from Kelly Cooper, Manager at Caremark Leeds Bradford

Thank you for such lovely comments about the care we provide to your dad, we are very touched that you took the time to review our service.

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