Everycare Ltd in Surrey | 2 Home Care Providers

Review of
Everycare (Central Surrey) Ltd
from Sharon M (Daughter of Client) published on 18 March 2025

Submitted via Website • Report

Overall Experience

Homecare responded to my phone call asking for support very quickly, and arranged a meeting within the week - my father was very poorly and they were sensitive, rapid and appropriate when setting up the care. My step mother immediately warmed to the care coordinator who did a great job listening and

responding to their concerns and needs.
The care was given by a core group of healthcare assistants meaning there was good consistency, when in the home they were respectful and kind, providing needed support not just to my father but also to family who were under a lot of pressure. The health care assistants were professional and worked well with other health teams that were involved at the time.
I really appreciate the hard work and kindness shown by the whole team, it made a very difficult situation easier and I would not hesitate to recommend them.
Thank you.

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Review of
Everycare (Central Surrey) Ltd
from G B (Daughter of Client) published on 27 February 2025

Submitted via Website • Report

Overall Experience

Everycare are currently providing live in care to my father. He has one principal carer and a leave cover carer. Both carers are professional, diligent, tolerant and kind, particularly when the frustration that can come with dependency boils over. We have used Everycare services over a number of years.

Many of the carers have become friends. My only suggestion is for greater two-way communication between the organisation and the carers themselves as these staff are very precious.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you for your kind feedback; we're thrilled to hear our carers have provided such professional and compassionate support for your father over the years. We also appreciate your suggestion and want to assure you that we are in constant communication with our carers, as we agree they are invaluable. Thank you again for trusting us with your father's care and we look forward to continuing to support your family.

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Review of
Everycare (Central Surrey) Ltd
from M F (Wife of Client) published on 19 February 2025

Submitted via Website • Report

Overall Experience

We used Everycare for us both two years ago and they were so helpful and friendly and caring we were pleased to have them again when my husband became ill late last year. They have been with us since and care will be ongoing. They have been gentle and caring and always there to allay any fears or answer

questions. The office staff are more than helpful and go out of their way to please and are happy to fit in our requested visiting times. We highly recommend Everycare. Good value as well!

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you for your kind review. We're so grateful for your trust in us and are delighted to hear that our team has been gentle, caring and responsive to your requests. It's our pleasure to support you both, we really appreciate your recommendation.

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Review of
Everycare (Central Surrey) Ltd
from John S (Client) published on 19 February 2025

Submitted via Website • Report

Overall Experience

The Manager is great. She's very good and kind. She gets on with the job and does it well. I feel well looked after and supported. Very reasonable. Always on time and never late. We have a good laugh, friendly person to be around.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you so much for your kind words. We're pleased to hear you feel well looked after and supported. It's our pleasure to be able to support you and we know our carers truly enjoy their time with you. Your feedback means a lot to us.

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Review of
Everycare (Central Surrey) Ltd
from Fiona B (Daughter of Client) published on 13 January 2025

Submitted via Website • Report

Overall Experience

Without exception the care team that have looked after my father have been kind, professional and courteous. It is so important for a loved one to feel respected and consulted about their care, and the team at Everycare understand that perfectly.
Highly recommend.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you so much for you kind words. We're so glad to hear that your father received respectful and professional care from our team. We will be sure to share this with them. We truly value your feedback!

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Review of
Everycare (East Surrey) Ltd
from Jane A (Daughter of Client) published on 23 December 2024

Submitted via Postal Card • Report

Overall Experience

Mum received gentle and generous care from all of the carers. Thank you.

Reply from Jacqui Armstrong, Registered Manager at Everycare (East Surrey) Ltd

Thank you for your kind words. I will be sure to pass them on to the team.

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Review of
Everycare (Central Surrey) Ltd
from Norman W (Son of Client) published on 1 November 2024

Submitted via Website • Report

Overall Experience

This is an excellent service. They are very caring and professional. I found them easy to deal with and very flexible. The company is also very good value. I would recommend the company to anyone needing a carer service.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you for your kind and positive review. It was our pleasure to be of support and we truly appreciate your feedback.

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Review of
Everycare (Central Surrey) Ltd
from Beverley B (Client) published on 19 September 2024

Submitted via Website • Report

Overall Experience

All staff arrived on time and were cheerful and helpful dealt with all aspects of my care with a great degree of professionalism. I found the company to be well organised and do not hesitate to recommend it.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you for your positive feedback. We're pleased to hear you found our team supportive, we were delighted to assist you. Your recommendation means a lot to us!

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Review of
Everycare (Central Surrey) Ltd
from A B (Son of Client) published on 13 August 2024

Submitted via Website • Report

Overall Experience

The staff were so kind and were help in so many ways with a very caring manner. it helped mum bring back confidence after her broken arm plus the advice with showers and many other aspects of mum s care it was a pleasure to deal with your company and a big thank you from all my family.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you so much for your kind feedback. We are pleased to hear that your mum was happy with our service and has gained in confidence. It was our pleasure to support such a lovely lady. We wish her continued good health.

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Review of
Everycare (Central Surrey) Ltd
from J D (Client) published on 1 August 2024

Submitted via Website • Report

Overall Experience

In old age, it's such a joy to have a service that is trustworthy, reliable and effective. My week is not complete without my Everycare visit. I started with Everycare just after covid and I have recommended the agency my to friends.

Reply from Serena Coates, Business Manager at Everycare (Central Surrey) Ltd

Thank you so much for your kind words. It is a pleasure to see you every week.

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Review of
Everycare (Central Surrey) Ltd
from J D (Client) assisted by family/friend published on 11 July 2024

Submitted via Postal Card • Report

Overall Experience

So glad we chose Everycare everyone has been so helpful, genuine, friendly and efficient. They deliver a personalised care routine with a smile and take time to get to know you. I would thoroughly recommend it to anyone. When the carer comes to visit my day is complete.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you for such a lovely review. It is an absolute pleasure to care for your father.

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Review of
Everycare (Central Surrey) Ltd
from S B (Client) published on 11 July 2024

Submitted via Postal Card • Report

Overall Experience

I have been very happy with the care and help I have recieved.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you very much for your kind words, we are delighted to hear that you are happy with our support.

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Review of
Everycare (East Surrey) Ltd
from J G (Son of Client) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience

Everycare have been excellent in every way, polite and caring to my mother-in-law making her comfortable and safe. Mum has always been happy with the care she has received and always looks forward to the visits. The care my mother-in-law has received has been second to none.

Reply from Jacqui Armstrong, Registered Manager at Everycare (East Surrey) Ltd

Thank you for your kind words, I will pass them on to our dedicated care team

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Review of
Everycare (East Surrey) Ltd
from P P (Client) published on 21 June 2024

Submitted via Postal Card • Report

Overall Experience

Nice girls very helpful. The office staff are helpful. Very happy with the care provided.

Reply from Jacqui Armstrong, Registered Manager at Everycare (East Surrey) Ltd

Thank you for your kind words, it is a pleasure to be able provide our services to you

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Review of
Everycare (Central Surrey) Ltd
from B H (Wife of Client) published on 20 June 2024

Submitted via Postal Card • Report

Overall Experience

My husband and I were very pleased with the care provided for him by "Everycare". We both experienced kindness and courtesy from the carers, who all worked hard and in a professional manner. On the rare occasions, a carer was unable to arrive at the expected times, we appreciated being informed in advance,

even when the delay was only going to be a few minutes. I have no hesitation in recommending this company.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you for your review; it was our pleasure to care for your husband, and we are fortunate to have a great team of carers!

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Review of
Everycare (East Surrey) Ltd
from K L (Daughter of Client) published on 31 May 2024

Submitted via Postal Card • Report

Overall Experience

I have the carers 4 times a day to assist Mum they are absolutely great and do all that needs to be done. Very helpful, friendly and do the jobs as we want. Mum seems very happy and so am I as it takes a lot off me. Couldn't be happier. The office staff are very helpful if any problems they are always

sorted straight away.

Reply from Jacqui Armstrong, Registered Manager at Everycare (East Surrey) Ltd

Thank you for your kind words, it is our pleasure to be supporting your mother.

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Review of
Everycare (East Surrey) Ltd
from B B (Son of Client) published on 13 May 2024

Submitted via Postal Card • Report

Overall Experience

My 95-year-old father has 3 carers each day to help with getting up, dressing washing, breakfast, lunch, medication and putting him to bed. They have gone above and beyond to make dad feel comfortable and happy in his own flat. Dad still has his sense of humour and is cheeky even at 95 years old, and

likes to chat. His carers make his day. The office staff too are great and quick to act on any changes to dad's routine, keeping me informed of everything. A big thank you to all.

Reply from Jacqui Armstrong, Registered Manager at Everycare (East Surrey) Ltd

Thank you for your kind words, I will be sure to share them with the rest of the team

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Review of
Everycare (East Surrey) Ltd
from H B (Daughter of Client) published on 1 May 2024

Submitted via Postal Card • Report

Overall Experience

Outstanding response from the care manager in facilitating mum's transition from respite care to care at home. Couldn't be happier in all aspects of mums care at such a difficult time. Thank you Everycare you have been excellent.

Reply from Jacqui Armstrong, Registered Manager at Everycare (East Surrey) Ltd

Thank you for your kind words, we are honoured to be looking after your mother.

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Review of
Everycare (Central Surrey) Ltd
from S M (Wife of Client) published on 22 April 2024

Submitted via Postal Card • Report

Overall Experience

My husband enjoyed going out with your carers who always arrived on time and looked after him very well.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you for your positive comments and for using our services, it was our pleasure to be able to support your husband.

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Review of
Everycare (Central Surrey) Ltd
from Chris W (Daughter of Client) published on 8 April 2024

Submitted via Website • Report

Overall Experience

My mum has received carers since December 2023. This is a very new experience for her and at first she thought it would be for a temporary period only. However, soon after the carers started to visit (3 times a day) Mum realised and said “I couldn’t do without them”. This says it all, I feel at ease

as Mum is being looked after and is being kept safe whilst still living in her own home, which is very important to Mum.

Reply from Jane Machay, Care Manager at Everycare (Central Surrey) Ltd

Thank you for such a lovely review, it is an absolute pleasure to care for your mum and we are delighted she is happy with our support.

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Home Care Providers Owned by Everycare Ltd in Surrey

Everycare Ltd Locations in Surrey (2)

Everycare Ltd Reviews in Surrey (113)

Reviews Posted for members of Everycare Ltd

Everycare (Central Surrey) Ltd

Everycare (Central Surrey) Ltd

Everycare (Central Surrey) Ltd

Everycare (Central Surrey) Ltd

Everycare (Central Surrey) Ltd

Everycare (East Surrey) Ltd

Everycare (Central Surrey) Ltd

Everycare (Central Surrey) Ltd

Everycare (Central Surrey) Ltd

Everycare (Central Surrey) Ltd

Everycare (Central Surrey) Ltd

Everycare (Central Surrey) Ltd

Everycare (East Surrey) Ltd

Everycare (East Surrey) Ltd

Everycare (Central Surrey) Ltd

Everycare (East Surrey) Ltd

Everycare (East Surrey) Ltd

Everycare (East Surrey) Ltd

Everycare (Central Surrey) Ltd

Everycare (Central Surrey) Ltd

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