Home Care Provider Owned by Everycare Ltd in Warwickshire

  • Home Care Provider Owned by Everycare Ltd in Warwickshire

Everycare Ltd Locations in Warwickshire (1)

 

1 Home Care Provider owned by Everycare Ltd in Warwickshire

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Everycare (Rugby and Warwickshire) Ltd

1st Floor, 190 Bilton Road, Rugby CV22 7DX 

9.9 40 reviews
"We have nothing but good observations, and experiences with all of the Everycare (Rugby and Warwickshire) team. We were completely in the…"   Read all 40 reviews

Everycare (Rugby and Warwickshire) ensures continuity is maintained between customers and carers, they acknowledge that building relationships with staff is important and is the key to peace of mind and well-being. Everycare's extensive range of home… Read more about Everycare (Rugby and Warwickshire) Ltd

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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Everycare Ltd Reviews in Warwickshire (40)

Reviews Posted for members of Everycare Ltd

Overall Experience

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Review of

Everycare (Rugby and Warwickshire) Ltd

from Helen H (Daughter of Client) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a gem of a find! When my dad came out of hospital and respite, we needed a care company that could adapt to our family requirements and a quick set up. The Manager came and did an assessment and within days, it was in place.
We all signed up to the App that tells us who is coming and the time,
and what tasks are required. The carers complete a log and summary of what has happened on that visit. My dad absolutely loves all the carers and I think they all love him back. They are kind and compassionate and will sit and chat if all tasks have been done! Thank you all for allowing the family to feel well assured that dad is being cared for and looked after.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you so much for your lovely review. It has been a pleasure to support your dad to come home and start to get his independence back and that is what we always aim to do and with the added bonus of working alongside such a lovely family as yours has made it a real "team" effort and the staff simply adore him. Again, thank you and I will ensure the team get to see your review.


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Review of

Everycare (Rugby and Warwickshire) Ltd

from C D (Son of Client) published on 23 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have nothing but good observations, and experiences with all of the Everycare (Rugby and Warwickshire) team. We were completely in the dark when dad aged 91 who had lived completely independently, until December '24, was taken seriously ill and hospitalised for about 10 days. When we started to
arrange for him to come home it was clear to us all that he would need help with personal care, meals and medication both morning and evening. We contacted Everycare, who assessed his home for its suitability for him to manage, and dad for his abilities and capabilities. The staff carried out these tasks in a very personable and sympathetic manner.


Once dad was home and the care visits began we found all of the staff to be professional, personable, adaptable and very nice people. We're particularly impressed how the staff, who are all female, dealt with dad in the shower, respecting his privacy yet, helping with his hygiene needs. We can't recommend Everycare highly enough. Brilliant team.


Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Such a lovely review and kind words, thank you so much. I will ensure the team see your review as this will mean a lot to them as well as myself it is always our aim to be as adaptable as we can. We always try to ensure we accommodate any changes as quickly as we can and with supporting dad to come home, it has just been so lovely to see him go from strength to strength and gain so much independence back and start to do things that he loved before he fell poorly. Again, thank you for your review.


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Review of

Everycare (Rugby and Warwickshire) Ltd

from Derek L (Son of Client) published on 20 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare were particularly attentive and professional - in every respect. Phone calls were always returned in a timely fashion. They communicated clearly about available care options and ideas. We really could not have asked for more. A heartfelt thanks to the team.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you so much for your review and kind words, it is very much appreciated. We are all hoping Mum has settled well now in to her new home.


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Review of

Everycare (Rugby and Warwickshire) Ltd

from A B (Daughter of Client) published on 6 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team of management, supervisors to carers have been brilliant in every way. My mother has benefited from the care and concern. Regular contact via phone and email with myself and my brother. The care platform used gives detailed information about visits etc.

Reply from Nicole Chatha, Director at Everycare (Rugby and Warwickshire) Ltd

Thank you ever so much for your kind words and reviews like this make it all worthwhile, it was a pleasure to help care for your Mum. Take care, Everycare Rugby


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Review of

Everycare (Rugby and Warwickshire) Ltd

from Catriona W (Daughter of Client) published on 5 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since day one of using Everycare, we have found everyone visiting Mum really kind and helpful. I feel able to call the office and have a chat about any of my concerns and worries. I always know that if there are any issues, I will be informed.

Reply from Nicole Chatha, Director at Everycare (Rugby and Warwickshire) Ltd

Thank you ever so much for the kind words. Looking after your mother is a genuine pleasure and we know each and every member of staff looks forward to going to see her.


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Review of

Everycare (Rugby and Warwickshire) Ltd

from David W (Son of Client) published on 5 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers provided by the company have been consistent allowing my mother to become familiar and comfortable with the carers. The carers are friendly, supportive, on time and diligent with the care provision. The management has been attentive and reviews the care needs monthly and welcomes suggestions
from the client's family members. We are happy with the service provided.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Many thanks for your kind review. It is a pleasure supporting your mum and I know the staff really enjoy visiting her.


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Review of

Everycare (Rugby and Warwickshire) Ltd

from Debbie H (Daughter of Client) published on 2 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A professional company with staff that care and are passionate in what they do.
Myself and my sister are very happy that our parents enjoy the visits from the care team.
Dad and Mum say the carers are all lovely and they sit and chat with them both.
We are pleased that our parents are feeling relaxed
with the carers.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Many thanks for your time in sending a review. Your dad has only been with us for a month, but I know our ladies are enjoying going to assist him and chatting with both your parents. I will make sure your feedback is passed on to the team


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Review of

Everycare (Rugby and Warwickshire) Ltd

from Robert H (Client) published on 2 February 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always polite and helpful.

Reply from Nicole Chatha, Director at Everycare (Rugby and Warwickshire) Ltd

Thank you ever so much for the review, it is a pleasure supporting you.


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Review of

Everycare (Rugby and Warwickshire) Ltd

from E S (Daughter of Client) published on 2 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found Everycare to be professional, friendly and efficient in all communication, whether by phone or email. They have gone above and beyond to extend our original care package as our situation has changed. Promises are always kept and we cannot fault their care, communication and professionalism
in all areas. I know Mum loves the time spent with her carer who is so kind and thoughtful.

Reply from Nicole Chatha, Director at Everycare (Rugby and Warwickshire) Ltd

Thank you ever so much for the kind review, we are so pleased that your mum loves the time spent with our team. Your mum is a delightful lady and we are happy to help in any way possible.


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Review of

Everycare (Rugby and Warwickshire) Ltd

from N T (Daughter of Client) published on 2 February 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family are very pleased with the carers that visit our parents. Our parents enjoy the visits, seeing someone to chat with who isn't family is good for them. The app helps us to let Mum and Dad know who is visiting which they find helpful.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Many thanks for your kind review. It's a pleasure supporting your dad and spending time chatting with them both, I know the ladies enjoy visiting them.


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Review of

Everycare (Rugby and Warwickshire) Ltd

from J W (Daughter of Client) published on 24 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been employing Everycare Rugby & Warwickshire for over 3 years now to look after my mother. They came recommended by a neighbour's daughter. The care manager has been responsive and flexible concerning my mother's changing needs from mainly food and meds initially to more personal care of late.
Useful suggestions have been made and there appears to be an effective monitoring regime. The carers have electronic instructions concerning tasks and medicine provision which they appear to strictly observe. The current batch of carers are lovely ladies (some have been coming for the full three years). My mother enjoys their visits and is happy in their company and they all (in their different ways) appear to genuinely care about her well-being. Obviously they have different personalities but they all show humour and compassion and are efficient in the tasks they do. They chat with her about lots of different things and make her day more interesting. They also kindly ask how I am.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Many thanks for your kind review. It's an absolute pleasure assisting and supporting your mum and to be able to support her in the comfort of her own home is just so lovely. Again, thank you.


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Review of

Everycare (Rugby and Warwickshire) Ltd

from S H (Daughter of Client) published on 20 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare provide an excellent service. My mum has a regular group of carers who are kind, attentive, and know her well. Their timekeeping is efficient, they record useful notes for every visit and often go 'above and beyond' expectations. The management team are professional, willing to accommodate
any necessary changes to care plans and regularly review the service they offer. I am so pleased that I found a company with such high standards of care, who Mum regards as friends.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you so much for your lovely words. It is an absolute pleasure supporting your mum and we have grown to think of her as part of our family now.


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Review of

Everycare (Rugby and Warwickshire) Ltd

from Heidi W (Daughter of Client) published on 11 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare has been visiting my mum at teatime for a few months now, when I first arranged for someone to visit Mum she was very unsure about it but as she got to know the carers she now really looks forward to their daily visit and greets them at the door. They chat to Mum about her day and family and
encourage Mum to engage with them in conversation and meal choices.
Mum likes the carer to watch some of the quiz programmes on the television with her so she can try and answer more questions than they can!

Reply from Nicole Chatha, Director at Everycare (Rugby and Warwickshire) Ltd

Thank you ever so much for your review, it is an absolute privilege to support your mother. Their carers love spending time with her just as much as she looks forward to them arriving.
We'll ensure to pass on your thanks to all involved with your mother's care.


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Review of

Everycare (Rugby and Warwickshire) Ltd

from Alison H (Daughter of Client) published on 9 October 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everycare looked after my dad for nearly 4 years following his stroke in 2019. He has recently had to move into a care home. I cannot say enough how pleased I was with all the carers who went into his home. It was a very stressful period following his stroke and I was so lucky to have found Everycare.
It meant I had total peace of mind knowing that all his needs were being met. I was also extremely grateful for the good communication between myself and the management at all times. With the help of everyone in Everycare, I was able to keep my dad in his own home for as long as was possible which is something I will always be grateful for.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you so much for your review, it really means so much to us all that we were able to assist your dad and yourselves for as long as we could. Your dad was a pleasure to support, he truly was and we wish him all the best in his new home. Please do keep us updated on his new ventures.


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Review of

Everycare (Rugby and Warwickshire) Ltd

from E C (Daughter of Client) published on 17 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this care company high enough, the owners, management and carers are all super. I was extremely grateful that they added mum to their client rota within a few days of contacting them. Both my aged parents who are usually very independent people) have found contact with everyone in the
company a very pleasant experience and will definitely turn to them for help again, if needed.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you so much for your lovely review. It was a pleasure supporting your mum


Kind regards


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Review of

Everycare (Rugby and Warwickshire) Ltd

from J B (Client) published on 29 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the carers are very pleasant and genuinely want to do the best they can for me.
The weekly rota, sent out in advance, is extremely useful. Communication with the manager has been very good. It is very important to me that the carers appreciate the constant pain that I live with, hence they need
to take their time and be gentle with my personal care.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you so much for such a lovely review. Knowing your difficulties with the amount of pain you suffer makes this even more meaningful and it is truly appreciated with the time you have taken to give your feedback.
Many thanks.


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Review of

Everycare (Rugby and Warwickshire) Ltd

from Simon S (Son of Client) published on 16 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Attentive and caring at all times. We get great service and the carers genuinely seem to love mum and mum really loves the carers. They have a lovely time together. We get regular contact, reports, and updates, and couldn't wish for more help and support.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Many thanks for your kind words, it really is a pleasure supporting your mum.


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Review of

Everycare (Rugby and Warwickshire) Ltd

from John R (Client) published on 10 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had great service from Everycare Rugby from when they pulled all the stops out so that I could get home from hospital to providing ongoing home care twice a day for the last six months. The staff are always cheerful and good conversationalists and keep me cheerful.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you for taking the time to write a review regarding the care and support we provide for you. Kind regards from the team.


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Review of

Everycare (Rugby and Warwickshire) Ltd

from Paul W (Father of Client) published on 9 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are always on time and don't leave until the required finishing times.
Always give clients full-time support in all aspects of their life.
If required, also support the client in outside activities when necessary.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you so much for your review. We always do our very best to ensure that our service users are supported whether it be in their own home or indeed, out and about and encourage them to pursue their hobbies and interests.


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Review of

Everycare (Rugby and Warwickshire) Ltd

from Graham V (Client) published on 7 March 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was allocated to this care agency a long time ago and have been very happy with them. I have a lot of medical appointments which demand flexibility and they do their best to keep up with all the changes and ensure coordinated care. Carers are good at learning complex medical and dietary needs too.
Easy to speak to the office and calls are on time from rota.

Reply from Simone Dyer, Registered Manager at Everycare (Rugby and Warwickshire) Ltd

Thank you for taking the time to write a review regarding the care and support we provide for you.


Regards


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