Home Care Providers Owned by Radis Community Care

  • Home Care Providers Owned by Radis Community Care

Radis Community Care Locations (9)

 

9 Home Care Providers owned by Radis Community Care

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Radis Community Care (Live-in Services)

Mercia House, 15 Galena Close, Tamworth B77 4AS 

9.5 16 reviews
"Highly recommended. Reliable, well-run service, whose staff treat their clients with kindness and respect. We have been completely…"   Read all 16 reviews

Established in 2001, Radis started as a small local provider of visiting care services primarily for older people. Underpinned by a strong Vision and strong set of Values Radis has grown to become a leading provider of care across many regions of England… Read more about Radis Community Care (Live-in Services)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Radis Community Care (Burton on Trent)

Suite 2, Cross Street Business Centre, Cross Street, Burton-on-Trent DE14 1EF 

8.6 6 reviews
  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Radis Community Care (Gloucester)

Unit 4, The Steadings, Maisemore, Gloucester GL2 8EY 

8.0 1 review
"I am impressed by your response to my request for urgent help while I had to leave to attend a family funeral. Your efficient approach to…"   Read review

Radis Community Care are an established home care provider helping frail older people and those with physical and learning disabilities, dementia, mental health problems and other support needs, to remain as independent and well as possible in their… Read more about Radis Community Care (Gloucester)

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Radis Community Care (Western Bay Region)

Suite A, First Floor, The Court House, Llywnypia Road, Tonypandy CF40 2HZ 

Radis Community Care (Huntingdon)

Cirrus House, Glebe Road, Huntingdon PE29 7DL 

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Radis Community Care (Nottingham)

PG7, Foxhall Lodge, Foxhall Road, Nottingham NG7 6LH 

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Radis Community Care (Cwmbran)

Suite 10, Raglan House, Cwmbran NP44 3AB 

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Radis Community Care (Coventry)

Unit G6 Enterprise House, Courtaulds Way, Foleshill, Coventry CV6 5NX 

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Radis Community Care (Shrewsbury)

12 Longbow Close, Shrewsbury SY1 3GZ 

12 reviews
  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
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Alcedo Care

Radis Community Care Reviews (35)

Reviews Posted for members of Radis Community Care

Overall Experience

  • 14
  • 5
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  • 1

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Review of

Radis Community Care (Gloucester)

from Elizabeth S (Wife of Client) published on 12 December 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am impressed by your response to my request for urgent help while I had to leave to attend a family funeral. Your efficient approach to the problem gave me great confidence in your company's operation.

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Review of

Radis Community Care (Live-in Services)

from J W (Friend of Client) published on 21 November 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommended. Reliable, well-run service, whose staff treat their clients with kindness and respect. We have been completely satisfied with our dealings with this company and will continue using their services.

Reply from Jay Symons, National Live In Manager at Radis Community Care (Live-in Services)

Thank you for your lovely feedback. We are so pleased that you are happy with all aspects of our service. Kind regards.


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Review of

Radis Community Care (Burton on Trent)

from Kevin M (Son of Client) published on 27 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've had a few care agencies for my dad and hands down they are the best.
They are all friendly and professional and my dad feels really comfortable with them.
They are very reliable and accommodating and have many times gone above and beyond to help when they can.
I would easily recommend Radis
to any of my family and friends and I am really pleased with their service.

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Review of

Radis Community Care (Burton on Trent)

from Angela C (Client) published on 10 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Things are good, I've now got regular carers who know my routine. Even my overly protective cat is happy with the regular carers. Can't fault the staff I have, they are fantastic and go above and beyond for me.
Office staff are again all lovely, forgetful at times but understandable with their workload
so reminding them helps on occasion.
Definitely recommend this company to anyone.

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Review of

Radis Community Care (Burton on Trent)

from S W (Daughter of Client) published on 9 September 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Radis looked after my mom for 5 years & in all that time the carers looked after her. The care was impeccable right up until my mom passed away in January 2024. I cannot put into words how amazing they all are so compassionate, kind & caring to her plus always there for us as a family. They have given
wonderful support throughout the 5 years. Thank you all with all our hearts from all the family.

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Review of

Radis Community Care (Burton on Trent)

from Lynn F (Client) published on 28 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All the carers are great and treat me with respect and listen to my needs. Unfortunately there is no communication between the carers and the office staff. Also I would like a bit more communication, if a carer is held up or your normal carer is unfortunately off sick it would be nice if the office
could contact the client to inform them. On the whole I do get a call even if there is someone off but there have been times I have had a call to say there literally isn't anyone which is a big inconvenience for me and not fair on my friend to have to come and sort me out.

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Review of

Radis Community Care (Burton on Trent)

from Charlotte G (Client) published on 20 August 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Radis are a very caring company and I would recommend them to other people who need care, they do help with things that I require with my care and they are really caring, they go above and beyond and they are brilliant and fantastic. They work very hard every day. Three staff members, in particular,
are very good and look after me the best they can, I appreciate everything they do for me.
I am writing this review to show my appreciation to all of them.

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Review of

Radis Community Care (Live-in Services)

from Angela A (Daughter of Client) published on 12 June 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have used Radis live-in care for 2 years to provide the assistance my Mum and Dad both needed in order to stay together in their own home. After it became apparent that visiting carers 4 times a day was not enough continuous care for my parents, we found Radis.
The live-in carer and temporary cover
at all times were kind, attentive, friendly, professional and brilliant at the job we couldn't do.
They provided personal support and great meals, helped with housework and were an essential help to me too, otherwise it would not have been possible to keep Mum and Dad at home for so long.
I would not hesitate for a second in recommending using Radis for any family in need of care at home.
Five stars for care and attention and value for money.

Reply from Jay Symons, National Live In Manager at Radis Community Care (Live-in Services)

Thank you for taking the time to review our services. I am so pleased that you were happy with the service provided to your parents. It was an absolute pleasure to care for them both! Kind regards.


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Review of

Radis Community Care (Live-in Services)

from A K (Daughter of Client) published on 31 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was shown absolute kindness for his needs. My father was a difficult person and pushed the live-in carer to their limit, but they persevered and made his time with them comfortable.
So much appreciation for the carers and management.
Highly recommend.

Reply from Jay Symons, National Live In Manager at Radis Community Care (Live-in Services)

Thank you for your positive review. I am so pleased to hear that you were happy with the service provided by Radis Live-in Care Services. It was a pleasure caring for your father! Kind regards.


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Review of

Radis Community Care (Live-in Services)

from Rebecca G (Niece of Client) published on 7 May 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience with Radis was really excellent - I was so fortunate to find such a competent team to lead the care and support me in looking after my aunt over a period of over three years of her slowly declining health. She was cared for by two really long-term carers who were absolutely brilliant -
personable, trustworthy, kind and competent - and with whom she formed a strong personal bond. The Radis supervisor sorted everything out and took all the stress and worry out of finding carers and then relief carers to fill in during holidays. I don't know how I would have managed without them and I am extremely grateful to the whole team. Thank you.

Reply from Jay Symons, National Live In Manager at Radis Community Care (Live-in Services)

Thank you for taking the time to review our services. I am so pleased to hear that you are very happy with the service which was provided to your aunt. It was an absolute privilege to support her! Kind regards.


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Review of

Radis Community Care (Burton on Trent)

from M R (Client) published on 18 April 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Don't arrive on the times they took you on and agreed the times and to give an earlier time. Some calls are two hours late. The times the carer arrived and left don't match the log sheet. Like everywhere some good some bad staff. Office staff just give you a runaround, one said one thing and the next
another to cover their mistakes. Wouldn't recommend it if you want good care. Won't come early for a medical appointment so have to cancel appointments.

Reply from Cassandra Cobley, Branch Manager at Radis Community Care (Burton on Trent)

Thank you for taking the time to leave a review. We understand the team are already in conversations with yourself to resolve any concerns you may have. We assure you this is not the level of service we strive to provide, our client's health and wellbeing are at the forefront of everything we do


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Review of

Radis Community Care (Live-in Services)

from Jacqueline H (Daughter of Client) published on 7 November 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After sadly losing Mum unexpectedly, we needed additional support to help with Dad's complex palliative needs. I was anxious about going on holiday while being able to ensure Dad's ongoing care needs were met. Radis provided a live-in carer while I was away. The manager came to discuss his personal
preferences, needs and how they could best support him. They understood both his health and personal needs, including that he was grieving for my mum. The carer that came was kind, skilled and experienced, while also respecting Dad's need for privacy, respect and desire for independence as much as possible. While I was away Dad's health unfortunately declined, but his carer supported his needs, ensuring communication with me, his doctor and the hospital, keeping me updated as much as possible. I cannot express how grateful both my dad and I were for this support. I would recommend Radis Live In Carers, for both long-term support or for that much-needed respite - the difference it made was immeasurable.

Reply from Jay Symons, National Live In Manager at Radis Community Care (Live-in Services)

Thank you Jacqueline for your lovely review. I am so pleased to hear that your experience with Radis was a good one and that we were able to help and support you all through such difficult times. We often forget about the pressure on informal carers and I am so pleased that you were able to get a much-needed and deserved break away.
Kindest regards.


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Review of

Radis Community Care (Live-in Services)

from Eliza B (Daughter of Client) published on 20 February 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad needed extra care when he came out of hospital and we were told about the 24 hour care service.
This has made all the difference as Dad has been able to stay in his own home, with support. All the carers have been lovely and look after his needs very well. Dad seems so much happier now!

Reply from Jay Symons, National Live In Manager at Radis Community Care (Live-in Services)

Thank you for taking the time to review our services. I am so pleased to hear that you are very happy with the service being provided to your father. It's an absolute privilege supporting him!
Kind regards.


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Review of

Radis Community Care (Live-in Services)

from Debbie T (Husband of Client) published on 5 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Radis Community Care (Live-in Services) has been providing care for my husband for the last three months of his journey of living with Motor Neurone Disease.
From the start I was impressed with the professionalism of the care plans and the support our carer received during his time with us. His training
and performance was carefully managed through regular liaison with us to ensure he was settling in well. I have every confidence in the organisation. My husband has quite complex needed requiring feeding and meds through his RIG five times a day, support with his home ventilation equipment, mobility, dressing and personal care.
On a personal level, the live-in carer was a good fit for my husband and I and we now consider him part of our family. He was thoughtful, diligent, friendly and kind and it was a pleasure having him living in our home.

Reply from Jay Symons, National Live In Manager at Radis Community Care (Live-in Services)

Thank you for taking the time to leave us a review. I am so pleased that you were very satisfied with the care provided to your husband. It was an absolute pleasure supporting you both.


Kindest regards


Jay


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Review of

Radis Community Care (Live-in Services)

from Gail M (Daughter of Client) published on 2 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been using Radis Community Care since November 2021 to look after my mother. All your carers were very attentive and respected her home and gave her excellent care. We did have a couple of carers from another agency as Radis had not got any cover however these were not very good and had to terminate
their care.

Reply from Jay Symons, National Live In Manager at Radis Community Care (Live-in Services)

Thank you very much for taking the time to review our services. I am so pleased to hear that you have had a positive experience with Radis Live-in Services.


Kindest regards


Jay


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Review of

Radis Community Care (Live-in Services)

from Richard W (Son of Client) published on 2 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Care was provided under NHS continuing care contract. The live-in carer worked with daily travelling carers. We had mixed results three very good carers and two very bad carers. Due to demand and supply in the carer industry, it was not always possible to get Radis to provide carers. Two of these carers
were not capable and could not be described as carers. Following complaints, Radis acted very quickly to remove the unsuitable carers.
When it works, it works very well - when it doesn’t, it’s a real safeguarding issue.
As a relative, you have to watch what is happening until you are confident of the care being provided and raise any concerns immediately; the Radis care manager was excellent in addressing and resolving issues when they happened.
The rest of the review is regarding the last carer we had, who was excellent.

Reply from Jay Symons, National Live In Manager at Radis Community Care (Live-in Services)

Thank you, Richard, for your well-balanced feedback. I am sorry to hear that there were odd occasions when your mum had unsuitable non-Radis carers, and I thank you for the time you have taken to feed this back to us. We use all feedback to review and monitor our services ongoing, and I am pleased to report that we have really tightened our processes in relation to any non-Radis staff we need to use for Radis clients.
I am so pleased that overall, you were very satisfied with the care and service provided to your mum and that you did not experience any problems with the employed Radis live-in carers. It is also great to read that you feel the management team acted quickly to resolve your concerns and that the service manager assigned to your mum's care was "excellent".
Kind regards.


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Review of

Radis Community Care (Live-in Services)

from Stella D (Client) published on 2 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

They match expectations and go on to excel. One did an extremely messy job; thanking my stars, I did not have to do the job myself!
They are good at doing the jobs that I used to before I became ill, very well indeed.

Reply from Jay Symons, National Live In Manager at Radis Community Care (Live-in Services)

Thank you for taking the time to leave us a review.
It's great to hear that you feel we're providing you a great service and looking after you well.
Kind regards.


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Review of

Radis Community Care (Live-in Services)

from P D (Son of Client) published on 1 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The live-in carer has been with my parents for several weeks now and has been excellent throughout. She quickly built a bond with my parents. She is always alert to their needs and is very attentive but also allows them their own space. She goes above and beyond to make sure they are getting all the
care and support they need. Thanks to her my parents are still happily together and in their own home.

Reply from Jay Symons, National Live In Manager at Radis Community Care (Live-in Services)

Thank you for taking the time to leave us a review. I am so pleased that you are happy with the care your parents are receiving from Radis Live-in Services and we will ensure that your comments are passed on to the carer.


Kind regards


Jay


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Review of

Radis Community Care (Live-in Services)

from B F (Daughter of Client) published on 10 November 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care was good. The family got on well with carers. I think the downside of dad's care was the food and cooking.

Reply from Jay Symons, National Live In Manager at Radis Community Care (Live-in Services)

Thank you for taking the time to leave a review. I am pleased that overall, you were satisfied with the care given to your father. I understand there was an issue with one particular carer and food and I hope you were satisfied with the way your concern was managed and resolved by our Service Manager.


Kind regards


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Review of

Radis Community Care (Live-in Services)

from Mair W (Friend of Client) published on 23 September 2021

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Radis Community Care (Live-in Services) has been providing care for my friend for a year. The live-in carer has been looking after her providing everything she needs day or night, the service she provides is more than anyone would expect. My friend is so happy to have her as her carer. The agency supports
the live-in carer all the time. If we didn't have the live-in carer as her carer my friend would not be in her home today. As her friend, I would like to thank the live-in carer and Radis very much.

Reply from Jay Symons, National Live In Manager at Radis Community Care (Live-in Services)

Dear Mair,
Thank you so much for taking the time to write such a lovely review.
It is always a pleasure to care for your friend. We value the joint working relationship we have with you and together being able to do everything possible to keep your friend happy and safe in the comfort of her own home.
Kind regards
Jay


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Awards / Recognitions (0)

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Frequently Asked Questions about Radis Community Care

How many Agencies does Radis Community Care own?

Radis Community Care own 9 Agencies.

Which Radis Community Care Agencies have the highest review score?

Radis Community Care (Live-in Services), Radis Community Care (Burton on Trent) & Radis Community Care (Gloucester) have the highest review score.
Radis Community Care in Cambridgeshire Radis Community Care in Gloucestershire Radis Community Care in Nottinghamshire Radis Community Care in Shropshire Radis Community Care in Staffordshire Radis Community Care in West Midlands Radis Community Care in Rhondda, Cynon, Taff Radis Community Care in Torfaen

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Radis Community Care to verify any information. View our terms and conditions. Radis Community Care has a Basic Service – more info.