Home Care Providers Owned by Guardian Homecare UK Ltd

  • Home Care Providers Owned by Guardian Homecare UK Ltd

Guardian Homecare UK Ltd Locations (7)

 

7 Home Care Providers owned by Guardian Homecare UK Ltd

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Guardian Homecare (Basildon)

1st Floor Pembroke House, 11 Northlands Pavement, Basildon SS13 3DU 

  • Care Provided
  • Older Person Care
  • Dementia
Guardian Homecare (Ormskirk)

Suites 11 & 12, First Floor, Hattersley House, Hattersley Court, Burscough Road, Ormskirk L39 2AY 

1 review
  • Care Provided
  • Older Person Care
  • Dementia
Guardian Homecare (Blackpool)

Unit 6 Calder Court, Shorebury Point, Amy Johnson Way, Blackpool FY4 2RH 

8.0 1 review
  • Care Provided
  • Older Person Care
  • Dementia
Guardian Homecare (Morecambe)

Suite 1A, Building 11, Lancaster Business Park, Lancaster LA1 3RA 

  • Care Provided
  • Live in Care
  • Older Person Care
  • Dementia
Guardian Homecare (Preston)

Suite 2 Ribble House, Meanygate, Bamber Bridge, Preston PR5 6UP 

1.3 6 reviews
  • Care Provided
  • Older Person Care
  • Dementia
Guardian Homecare (Blackburn)

Unit 13, Dalton Court, Commercial Road, Darwen BB3 0DG 

  • Care Provided
  • Older Person Care
  • Dementia
Guardian Homecare (Burnley)

39a Church Street, Colne BB8 0EB 

  • Care Provided
  • Older Person Care
  • Dementia
Other Home Care Groups you may be interested in:
Alcedo Care South Lakes, Kendal
Alcedo Care
CHD Care at Home - Southwest Surrey, Godalming
CHD Living Ltd

Guardian Homecare UK Ltd Reviews (8)

Reviews Posted for members of Guardian Homecare UK Ltd

Overall Experience

  • 3
  • 0
  • 0
  • 1
  • 4

Date Published

8
1
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4
Review of

Guardian Homecare (Preston)

from D M (Granddaughter of Client) published on 30 October 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My nan was left from 9 pm till 12.30 the day after, that's over 15 hours. She is not mobile and was left with wet urine etc, and no breakfast meds or fluids. They don't wash her and 50 minutes in the morning is a maximum of 20 minutes. You can't get through on the phone and when you do they don't care.
It is neglect, they should not be allowed to look after the elderly, disgusting.

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Value for Money

Review of

Guardian Homecare (Blackpool)

from J S (Client) published on 17 July 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant carer helping me, very polite staff. Highly recommend this company for their staff and their professionalism.
I used this company when another one let me down badly and they stepped up to the plate
The only criticism I have is that care in the community is now all charged for. That however
is the fault of many capitalist governments. Viva la Socialist Revolution.

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Value for Money

Review of

Guardian Homecare (Preston)

from A D (Son of Client) published on 31 January 2024

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Told up to 50 minutes in the morning but first visit, 3 minutes they were gone. Cannot cook porridge, dirty dishes left. Refused to wear mask, gloves - said we have to provide. Later apologised but wearing gloves from car outside so contaminated. Said I was 'overreacting' about hygiene but my unwell
COPD mother caught covid then much worse. 5 carers in 2 days - clueless about tasks already explained. Some good staff, some terrible. After discharge almost bedridden they asked how much she weighed, barely over 30kg but they were paid for 2 careers - never lifted her. Their watch alarm goes off 15 minutes into a 50-minute visit to rush to the next patient. Very friendly when care package ending and social services discussion about paying privately to extend care - avoid at all costs. In Hospital they visited privately touting for business at home or moving her into a care home until walking. Uninvited and claimed to be 'social workers'. After challenged they said from Guardian Homecare.

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Review of

Guardian Homecare (Preston)

from Alex O (Next of Kin) published on 19 April 2023

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

About the worst company, we have had for care. Management is useless, do not listen to your complaints and be careful if you do complain as the carers take exception. Changed carers when we complained to male and female when it was agreed they would only use females for my wife. The biggest problem
is carers do not stay their time allocated and do other jobs in your time. Only stayed 4 minutes and even less on some visits. The complaints procedure is useless. You have to wait at least 14 days for a reply to each complaint. The area manager is useless, just agrees with what the manager says.
Had to contact Care Quality Commission about standards as didn't look after my wife's needs and she had to go to the hospital and even the hospital had to phone the care company up to get her hygiene done correctly, but Guardian did nothing after that except hand care package back to council as we said didn't follow care plan. Eventually had to get our MP involved. Dont recommend using these ever.

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Review of

Guardian Homecare (Preston)

from J S (Client) published on 3 February 2023

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Caregivers are always cheery, very efficient and encouraging, cannot fault them.
Management used to be much better at sharing information. An area for improvement.

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Review of

Guardian Homecare (Preston)

from Janine C (Daughter of Client) published on 20 January 2023

Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

The carers are great. The reason I have given a 2-star rating, unfortunately, the office staff are rude, uncaring, untruthful, and unprofessional. The cover is unreliable, no one notifies relatives as requested when care doesn't happen and the office staff are extremely unhelpful! Complaints are not
followed up and issues are denied when looked into by social services. Keep a record of every time a carer doesn't arrive.

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Review of

Guardian Homecare (Preston)

from Simon B (Son of Client) published on 19 November 2021

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Staff on the ground are very good but the management is incompetent and can't get their facts correct and then try to shift the blame. Be wary if social services pass them on to you for crisis care. Also, the district nurses were critical of their care.

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Review of

Guardian Homecare (Ormskirk)

from Kate B (Daughter of Client) published on 3 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 92-year-old mum came home from the hospital and had home care provided by Guardian Homecare (Ormskirk). The carers who have been coming in have been excellent. One arranged for Mum to get medication quickly when she needed it and another went out of her way to go to my mum's surgery to leave a message
for her GP when Mum wasn't feeling well. We have been very happy with their friendly, professional service and, as we live a long way away, it gives us great comfort to know mum is being well cared for. Thank you, Guardian!

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Awards / Recognitions (0)

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Frequently Asked Questions about Guardian Homecare UK Ltd

How many Agencies does Guardian Homecare UK Ltd own?

Guardian Homecare UK Ltd own 7 Agencies.

Which Guardian Homecare UK Ltd Agencies have the highest review score?

Guardian Homecare (Blackpool), Guardian Homecare (Preston) & Guardian Homecare (Ormskirk) have the highest review score.
Guardian Homecare UK Ltd in Essex Guardian Homecare UK Ltd in Lancashire

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