Home Care Provider Owned by HICA at Home in East Riding of Yorkshire

  • Home Care Provider Owned by HICA at Home in East Riding of Yorkshire

HICA at Home Locations in East Riding of Yorkshire (1)

 

1 Home Care Provider owned by HICA at Home in East Riding of Yorkshire

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HICA at Home - Hull

Unit 1-4, Anchor Court, 160 Francis Street, Hull HU2 8DT 

1 review
  • Care Provided
  • Older Person Care
  • Dementia
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HICA at Home Reviews in East Riding of Yorkshire (1)

Reviews Posted for members of HICA at Home

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Review of

HICA at Home - Hull

from Tristan E (Grandson of Client) published on 24 August 2021

Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I would never recommend this company. I received verbal abuse from a carer and I was accused of threatening her. This was untrue. I have four witnesses and also I caught her on CCTV being verbally abusive towards me using profanity and words of insults. I deem this to be very unprofessional and is most
definitely verbal abuse, also the care my grandmother received was unsatisfactory, never on time and never carried out the set tasks.

Reply from Cameron Innes, Marketing and Communications Coordinator at HICA at Home - Hull

We would like to thank the reviewer for raising this directly to the service. We are investigating accordingly, and will provide feedback as arranged. We welcome all comments, positive and negative as these help to ensure we provide the best service possible.


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