Home Care Providers Owned by I Care GB Ltd

  • Home Care Providers Owned by I Care GB Ltd

I Care GB Ltd Locations (11)

 

11 Home Care Providers owned by I Care GB Ltd

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I Care (GB) Ltd - South Ribble

13 Leyland Business Park, Centurion Way, Farington, Leyland PR25 3GR 

  • Care Provided
  • Older Person Care
  • Dementia
I Care (GB) - Wirral

Unit 1, Office 2, Commerce Park, Campbeltown Road, Birkenhead CH41 9HP 

8.0 2 reviews
  • Care Provided
  • Older Person Care
  • Dementia
I Care (GB) Ltd - Derby

College Business Centre, The College, Uttoxeter New Road, Derby DE22 3WZ 

  • Care Provided
  • Older Person Care
  • Dementia
I Care (GB) Ltd - Blackpool

Building 3, Kincraig Business Park, Kincraig Road, Blackpool FY2 0PJ 

  • Care Provided
  • Older Person Care
  • Dementia
I Care (GB) Ltd - Knowsley

First Floor, Saturn House, Knowsley Business Park, Prescot L34 9AA 

  • Care Provided
  • Older Person Care
  • Dementia
I Care (GB) Ltd - Sefton

Suite A, Ground Floor Office, Sefton hosue, Bridle Road, Bootle L30 4XR 

1 review
  • Care Provided
  • Older Person Care
  • Dementia
I Care (GB) Ltd - Bury

Suite 16 Atrium House, 574 Manchester Road, Bury BL9 9SW 

  • Care Provided
  • Older Person Care
  • Dementia
I Care (GB) Ltd - Blackburn

Unit 5, Business First, Sandpits Lane, Accrington Road, Blackburn BB1 3NY 

  • Care Provided
  • Older Person Care
  • Dementia
I Care (GB) Ltd - Runcorn

The Heath Business Park, Runcorn WA7 4QX 

I Care (GB) Ltd - Trafford

42 Flixton Road, Urmston, Manchester M41 5AB 

3 reviews
  • Care Provided
  • Older Person Care
  • Dementia
I Care (GB) Ltd - Stafford

Point South, Park Plaza, Hayes Way, Cannock WS12 2DB 

3.0 1 review
  • Care Provided
  • Older Person Care
Other Home Care Groups you may be interested in:

I Care GB Ltd Reviews (7)

Reviews Posted for members of I Care GB Ltd

Overall Experience

  • 4
  • 1
  • 0
  • 1
  • 1

Date Published

7
0
2
2
5
Review of

I Care (GB) Ltd - Stafford

from Gill J (Daughter of Client) published on 9 September 2024
Overall Experience  Overall Experience 2.0 out of 5

Standards changed once the management team changed. Firstly the care team were good with my parents. The company and management were very poor. The care team didn't know if they were coming or going. Staff shortages resulted in hit and miss visits. Evening calls were not consistent. After being accused
of all sorts (still being accused) we took the difficult decision to change care companies. My parents were accused of tittle tattle, and telling lies. Very upsetting. Proof was offered that my parents were not lying, however Icare management declined to see the proof. Make your own judgement. I can only speak of our experience. My previous review received a reply which was unjustified and I was advised to add another review. As I have said this is our experience. My parents miss some of the carers because they made friendships.

Reply from Philip Gradwell, Senior Registered Care Manager at I Care (GB) Ltd - Stafford

We are sorry that this reviewer feels this way however we can only relay the information that we had from her father during numerous phone calls which she states he did not make. He made them from a mobile phone number and at times would ask the carer to call the office on their phone and he would speak via their phone. This is why I declined to see the telephone logs she stated she had, and I explained this to her which would account for why she may not see all the calls because he very rarely called from the house phone.


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Management

Treated with Dignity

Value for Money

Review of

I Care (GB) - Wirral

from D B (Client) published on 26 April 2024
Overall Experience  Overall Experience 5.0 out of 5

I have nothing but admiration for these workers who work for this company. They are honest, reliable and lovely people. They have respect for the clients and are trustworthy with money and no job is too small. They are a mixed bunch of all kinds of nationalities working on behalf of the client and I
didn't feel pressured by them. The Administrator who works in the office was extremely professional in getting my meds sorted, they are just lovely people. All of them who I have met. Keep up the good work

Reply from Philip Gradwell, Head of care at I Care (GB) - Wirral

Thank you very much for this amazing feedback. This industry is almost always receiving negative feedback and it's very well appreciated to also have good feedback.


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Review of

I Care (GB) Ltd - Trafford

from Sophie K (Great-granddaughter of Client) published on 8 November 2022
Overall Experience  Overall Experience 5.0 out of 5

Staff always do their best to be friendly and helpful, even when things haven't run as smoothly as usual.
Management are open to concerns and try to accommodate requests as best they can.
Recently there have been some staff changes but nothing too disruptive, it has been well managed to minimise
the impact on my family. Greatly appreciated!

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Value for Money

Review of

I Care (GB) Ltd - Trafford

from D C (Son of Client) published on 8 November 2022
Overall Experience  Overall Experience 4.0 out of 5

I Care have been providing care to my Mum for 3 weeks now, very nice staff who take the time to listen and give care the way she wants. Can't fault them, really. The managers have been really helpful, and even sorted out a lift for Mum to hospital so she didn't have to wait for an ambulance. Sometimes
the care is late but they always call Mum to let her know.

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Value for Money

Review of

I Care (GB) Ltd - Trafford

from S P (Son of Client) published on 18 October 2022
Overall Experience  Overall Experience 1.0 out of 5

Some amazing "caring" carers but not well managed as an organisation - unreliable in terms of call times and amount of time given to care. Also, staff change daily as there are never enough to cover the number of service users that they take on (£). Staff turnover is extremely high and on that basis,
continuity of care is almost impossible to establish. Carers often arrive stressed and fraught.
Training possibly not all that good - a good few issues experienced with basic care procedures - inexcusable.

Reply from Philip Gradwell, Senior Registered Care Manager at I Care (GB) Ltd - Trafford

ICare was very happy to support your mother where we could, but your review is not objective and does not take into account the difficulties faced by our team. We did find that the times varied because family kept asking for different times and this made consistency of staffing difficult, we were sometimes unable to complete care tasks because family carers refused to allow staff to do so or asked them to act in a way which was contrary to their training and good practice.


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Value for Money

Review of

I Care (GB) - Wirral

from Suzy H (Client) published on 18 August 2022
Overall Experience  Overall Experience 5.0 out of 5

I just want to say how safe and respected I feel by my regular carers.
My two carers are really nice ladies, that always make me feel as if I'm not a burden and it's a pleasure to see me.
As many changes go on, I'd be really upset to lose them.

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Care / Support

Management

Treated with Dignity

Value for Money

Review of

I Care (GB) Ltd - Sefton

from Bridget K (Daughter of Client) published on 19 January 2021
Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the lovely carers from I Care that so lovingly and happily looked after my Mum for over the last 12 months. She loved you all and were an endless source of help to her and all the family. We would like to thank you from the bottom of our hearts.

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Awards / Recognitions (0)

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Frequently Asked Questions about I Care GB Ltd

How many Agencies does I Care GB Ltd own?

I Care GB Ltd own 11 Agencies.

Which I Care GB Ltd Agencies have the highest review score?

I Care (GB) - Wirral, I Care (GB) Ltd - Stafford & I Care (GB) Ltd - Trafford have the highest review score.