Nurseplus Care at home in Devon | 3 Home Care Providers

Review of
Nurseplus Care at home Plymouth
from R L (Client) published on 28 March 2025

Submitted via Postal Card • Report

Overall Experience

My experience with Nurseplus has always been a positive one. The carers are very knowledgable and courteous at all times, they are friendly and help me out immensely during shopping trips, the management are very professional and are on hand night or day if I need support.

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Review of
Nurseplus Care at home Plymouth
from Sandra L (Client) published on 10 January 2025

Submitted via Postal Card • Report

Overall Experience

Each member of your staff has always been very professional. Clean and tidy. And they treat me with respect. I am and have always been very happy with Nurseplus. Thank you!

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Plymouth

Thank you for your kind words. We're so pleased to hear that our team has consistently provided professional, respectful care. Your happiness with our service means so much to us.

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Review of
Nurseplus Care at home Exeter
from J M (Wife of Client) published on 10 January 2025

Submitted via Website • Report

Overall Experience

I am very happy with the care that my husband receives. It makes a difficult health situation easier to deal with, knowing that I have reliable and expert cover. Communication and reliability are also very good and the team are very friendly and supportive.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Exeter

Thank you for your lovely feedback. We're so pleased to hear that our care has made a difference during this challenging time and that you've found our team to be reliable, friendly, and supportive. Your trust means the world to us.

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Review of
Nurseplus Care at home Plymouth
from K L (Daughter of Client) published on 27 November 2024

Submitted via Postal Card • Report

Overall Experience

Always someone to help on the phone. The carers & staff are very friendly & supportive to my Mum & she looks forward to their visits. We feel very lucky we have such a good team/company looking after our Mum in this difficult time of getting carers.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Plymouth

Thank you for sharing such lovely feedback. We're so pleased to hear that your mum enjoys her visits from our friendly and supportive team and that you've found our service dependable during this challenging time. Your kind words mean the world to us, and we're grateful for the trust you've placed in Nurseplus Care at home. Please don't hesitate to reach out if there's anything more we can do to support you and your mum.

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Review of
Nurseplus Care at home Newton Abbot
from K B (Wife of Client) published on 18 November 2024

Submitted via Website • Report

Overall Experience

Nurseplus were wonderful. They provided someone to be awake all night in my husband's room for palliative care so I could have an uninterrupted night's sleep. It was rejuvenating and the carer could not have been more friendly. The office people kept in touch to make sure all was well. All very efficient.

I highly recommend.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Newton Abbot

Thank you so much for your kind words. We're incredibly grateful to hear that our team could provide the support and peace of mind you needed during such a challenging time. It's heartwarming to know that our overnight carer helped you get the rest you needed and that our office team stayed in touch to ensure everything went smoothly. Your recommendation means a great deal to us, and we're honoured to have been able to support you and your husband with compassionate, efficient care. Please don't hesitate to reach out if we can be of further assistance.

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Review of
Nurseplus Care at home Plymouth
from P D (Client) assisted by family/friend published on 5 November 2024

Submitted via Postal Card • Report

Overall Experience

Very pleased with Nurseplus.
All the staff are so friendly. They feel like family. The office staff and management offer extra support when needed and are very approachable. Can't fault them and recommend them to friends.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Plymouth

Thank you so much for your kind words! We're thrilled to hear that our team feels like family to you and that you've experienced friendly, approachable support from everyone, including our office staff and management. Your recommendation means everything to us, and we're grateful to have been able to support you. We're always here whenever you need us!

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Review of
Nurseplus Care at home Plymouth
from P W (Client) assisted by family/friend published on 23 August 2024

Submitted via Postal Card • Report

Overall Experience

Most of the carers go above and beyond, it has been frustrating lately with the company being short-staffed and my visit times being changed at short notice. Some of the newer carers don't seem to have checked my care plan, some of my jobs don't get done and I don't like to ask them. I am generally

very pleased with all the care I receive.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Plymouth

Thank you for your honest feedback. We're glad to hear you're generally pleased with the care you receive, but we're sorry for the recent frustrations with staffing and schedule changes. We're also addressing the importance of following care plans with all our carers to ensure your needs are fully met. Your satisfaction is very important to us, and we're committed to making improvements.

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Review of
Nurseplus Care at home Newton Abbot
from P C (Husband of Client) published on 24 June 2024

Submitted via Postal Card • Report

Overall Experience

Everybody was very helpful and kind with my wife. We could not have asked for any better professional care. All my wife's need were taken care of and nothing was too much to ask for. We were both very pleased to have the Nurseplus care. Very experienced and well trained in every way. So thanks for the

care my late wife received.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Newton Abbot

Thank you for taking the time to share your heartfelt review. We are deeply sorry for your loss and truly appreciate your kind words during this difficult time. It means a great deal to us to hear that our team was able to provide the care and support your wife needed. Our staff strives to deliver the highest standard of care, and your feedback reassures us that we are achieving this goal. We are honoured to have been able to assist your wife and provide comfort to both of you. Your words are incredibly encouraging and will be shared with our team to let them know the positive impact they had.

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Review of
Nurseplus Care at home Plymouth
from Maria S (Daughter of Client) published on 29 May 2024

Submitted via Website • Report

Overall Experience

Prompt reply and clear information from the administration staff. Easy to set up carers and cleaning staff and payments.
Friendly, reliable carers who arrive as scheduled and have struck up a very good rapport with my mother (service user).

Reply from Callum Ward at Nurseplus Care at home Plymouth

Thank you for your positive feedback. We're delighted to hear that our team has made the process easy and that our carers have built a good rapport with your mother. Your satisfaction is our priority.

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Review of
Nurseplus Care at home Plymouth
from S W (Niece of Client) published on 29 May 2024

Submitted via Website • Report

Overall Experience

Nurseplus are so professional. All the carers go above and beyond. They truly do care and I trust them 150% which is so important.
Without their support, I would be lost. As a family, we appreciate everything they do more than they will ever know.

Reply from Callum Ward at Nurseplus Care at home Plymouth

Thank you for your heartfelt review. We're thrilled to hear that our carers have gone above and beyond in their care. Your appreciation means the world to us, and we're here to support you and your family every step of the way.

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Review of
Nurseplus Care at home Plymouth
from J D (Daughter of Client) published on 19 April 2024

Submitted via Postal Card • Report

Overall Experience

All good round care.

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Review of
Nurseplus Care at home Plymouth
from Deirdre E (Daughter of Client) published on 26 February 2024

Submitted via Postal Card • Report

Overall Experience

After a fall, the crisis team set up carers to support Mum. Mu's mum is 92, has never had any carers before, and suffers from dementia. All the carers and support team have been marvellous, such empathy and compassion. I would have never been able to cope without them. Well done, Nurseplus.

Reply from Alex Eagles, Head of Marketing at Nurseplus Care at home Plymouth

Hi Deirdre, thank you for taking the time to leave a review of our homecare services in Plymouth. We are very pleased to hear that you and your Mum have received the level of compassionate care that you had expected from us. We hope that we can continue to provide your Mum with the support that she might require moving forward. Kind regards, Nurseplus Care at Home Plymouth.

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Review of
Nurseplus Care at home Newton Abbot
from H E (Next of Kin) published on 29 January 2024

Submitted via Postal Card • Report

Overall Experience

Thanks to the excellent care arranged at very short notice we were able to support our very dear friend in her wish to spend her final days at home. It was a positive experience at a very difficult time.

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Review of
Nurseplus Care at home Exeter
from S W (Client) published on 17 August 2023

Submitted via Postal Card • Report

Overall Experience

The night care staff have been extremely helpful and I look forward to their arrival. Unfortunately, the live-in carers were not so helpful, especially when starting to cook at 10 pm and taking over the fridge, and on one occasion the oven in the afternoon and making me feel like a lodger in my own

home.

Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Exeter

Thank you for taking the time to leave a review. These comments were raised with the branch and we believe handled accordingly at the time.

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Review of
Nurseplus Care at home Plymouth
from B W (Client) published on 27 July 2023

Submitted via Postal Card • Report

Overall Experience

I am happy with the carers that come and see to me; mornings for my wash and dinner-times for helping me to the commode and back to bed and breaking the day up with a nice conversation. One downfall is if my rota is changed by the office staff, or if I haven't received my rota for the next week, I don't

get notified by the office staff and it does not help me in the morning, as I have to work my breakfast and tablets around the carers coming. If I don't know when they are coming, when can I have my breakfast?

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Review of
Nurseplus Care at home Exeter
from Lizzie F (Client) published on 20 July 2023

Submitted via Website • Report

Overall Experience

I like using this service because they are helpful and caring, and I would recommend it to people out there. And I think the care is really good. I think it would be good to have like a team of carers, so if a carer is off, you've got another that knows the client.

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Review of
Nurseplus Care at home Newton Abbot
from Maria C (Daughter of Client) published on 28 June 2023

Submitted via Postal Card • Report

Overall Experience

We needed care immediately and someone was available straight away. The assessment was made two hours after the first phone call. It was thorough, extensive and sensitive. The staff are superb, the management is incredibly helpful and the overall service is excellent.

Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Newton Abbot

Thank you for taking the time to leave this review, we really do appreciate it. We are so glad to have been able to help your family at this time.

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Review of
Nurseplus Care at home Newton Abbot
from S F (Client) published on 1 December 2022

Submitted via Postal Card • Report

Overall Experience

I had a major operation, so needed some help with personal care, but mainly domestic help eg: laundry, cleaning, cooking etc. The two ladies were very personable and helpful, enabling me to gradually regain my independence.

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Review of
Nurseplus Care at home Newton Abbot
from C T (Daughter of Client) published on 22 August 2022

Submitted via Postal Card • Report

Overall Experience

This has been a difficult month for mum and yet everyone came together and made it a lot easier for all concerned. The carers did a great job in difficult circumstances and the office staff were supportive as always.

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Review of
Nurseplus Care at home Newton Abbot
from A S (Daughter of Client) published on 17 August 2022

Submitted via Postal Card • Report

Overall Experience

In my opinion, the service my mother receives is above all caring. They are professional in their care. Very friendly and a pleasure to know that mum is so well looked after. Thank you so much.

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Home Care Providers Owned by Nurseplus Care at home in Devon

Nurseplus Care at home Locations in Devon (3)

Nurseplus Care at home Reviews in Devon (85)

Nurseplus Care at home Plymouth

Nurseplus Care at home Plymouth

Nurseplus Care at home Exeter

Nurseplus Care at home Plymouth

Nurseplus Care at home Newton Abbot

Nurseplus Care at home Plymouth

Nurseplus Care at home Plymouth

Nurseplus Care at home Newton Abbot

Nurseplus Care at home Plymouth

Nurseplus Care at home Plymouth

Nurseplus Care at home Plymouth

Nurseplus Care at home Plymouth

Nurseplus Care at home Newton Abbot

Nurseplus Care at home Exeter

Nurseplus Care at home Plymouth

Nurseplus Care at home Exeter

Nurseplus Care at home Newton Abbot

Nurseplus Care at home Newton Abbot

Nurseplus Care at home Newton Abbot

Nurseplus Care at home Newton Abbot

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