Nurseplus Care at home in Essex | 2 Home Care Providers

Review of
Nurseplus Care at home Rayleigh
from K R (Solicitor of Client) published on 21 October 2024

Submitted via Website • Report

Overall Experience

I have been working with the manager at Nurse Plus since June 2024, having requested care support for a client of mine with spinal cord injuries. The manager has gone above and beyond to ensure that a professional and reliable team of specialist nurses has been put into place and that my client's needs

are being met without fail.
During this past five months, there have been a number of health and social care challenges that have arisen and the manager has supported both myself and the client to address these difficulties. She has supported with GP communications, and local authority meetings and worked collaboratively with the client's rehabilitation team. I cannot thank her enough for this support.
The manager is a very positive, proactive and hard-working individual and I would seek her out personally to work on future care packages.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Rayleigh

Thank you so much for your thoughtful review and for sharing your experience working with our team at Nurseplus Care at Home. We're delighted to hear that the support provided by our manager has made such a positive difference for both you and your client over the past five months. It's great to know that our team's dedication to meeting the complex needs of your client has had such an impact, especially in navigating the health and social care challenges that have arisen. We believe that collaboration and proactive communication are key to delivering the best possible care, and we are proud to have a manager who exemplifies these values. Your words are truly appreciated, and we are so glad that you will seek out our services again for future care packages. Thank you once again for your trust and for recommending our services so highly.

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Review of
Nurseplus Care at home Rayleigh
from Naomi G (Daughter-in-law of Client) published on 6 August 2024

Submitted via Website • Report

Overall Experience

We needed to arrange short-term care assistance at home, at very short notice, from a physical distance, for my elderly mother-in-law following a minor surgical procedure. We did not think we would be able to find anyone to help, but the manager at Nurseplus Rayleigh really went above and beyond in

putting the arrangements in place within a few days. She was so friendly, helpful and responsive - it took a lot of the stress out of the situation. The carer that the manager matched us with was lovely, professional and efficient and most importantly Mother-in-law really liked her! We would definitely be in touch with Nurseplus Rayleigh again should we find ourselves needing assistance in the future and could recommend their services based on this experience.

Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home Rayleigh

It's fantastic to hear that we were able to make such a difference when you needed us most. At Nurseplus Care at home, we always aim to deliver quick and effective support from management to the friendly and responsive care you receive from our professional staff. We're delighted that your mother-in-law's homecarer made the recovery journey smoother, and that we were able to deliver peace of mind to you and your family. Your recommendation means the world to us and we'll be here, ready and waiting to help with the same quality care at home you've come to expect.

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Review of
Nurseplus Care at home Colchester
from Andee J (Mother of Client) published on 22 May 2024

Submitted via Website • Report

Overall Experience

We started using Nurseplus a year ago and our daughter loves having staff from there and enjoys them very much. She is also looking forward to having support on her holiday next week.
Also back in March of this year, our daughter was in hospital and we were due to go out so the office got her support

to come to the hospital so we could go out, which was really good and gave us a much-needed break.

Reply from Callum Ward at Nurseplus Care at home Colchester

Thank you for sharing your positive experience with Nurseplus over the past year. We are delighted to hear that your daughter enjoys the company of our staff. We understand how important it is for caregivers to have a break, and we're glad our team could step in and provide the necessary support so you could have some much-needed time for yourselves. Your feedback means a lot to us, and we are grateful for your trust in Nurseplus. We look forward to continuing to support you and your family.

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Review of
Nurseplus Care at home Colchester
from Clive S (Husband of Client) published on 21 May 2024

Submitted via Website • Report

Overall Experience

Nurseplus (N/P) have been providing excellent support for my wife at our home since May 2022. I had an operation in March and my wife is in a care home until I'm able to have her back here, so my review covers the last full month she was at home, though my comments hold good for the whole period I've

been using N/P. The service they provide is both very reliable and flexible. My wife has Alzheimer's and also a double prolapse which means she constantly thinks she needs the toilet. The carers are excellent at distracting, diverting her attention by playing music on their phones or our CDs, watching her favourite DVDs with her, colouring books and playing games, cards, ludo, snakes and ladders, dominoes, bingo and scrabble, as the TV doesn't really hold her attention. I have complete confidence in the way they all treat my wife and that enables me to go shopping or to the Nature Reserve to relax. In my opinion N/P is worthy of the highest accolade and I'd recommend them to anyone.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Colchester

Thank you for taking the time to share such a detailed and positive review of our services. We strive to offer personalised care that caters to the unique needs of each individual and hearing how our carers have engaged with your wife over the last two years is a testament to their dedication. Your confidence in our team means the world to us and we are glad that their efforts allow you to have some much-needed time for yourself. It is an honour to support you and your wife and we will continue to do our utmost to provide the best possible care.

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Review of
Nurseplus Care at home Rayleigh
from Imran M (Guardian of Client) published on 1 May 2024

Submitted via Website • Report

Overall Experience

Our client needed a nurse to stay with her overnight while undergoing detox from alcohol. Working with Nurseplus Care at Home has been magnificent. The manager from Nurseplus Care at Home went above and beyond for our client and our organisation and was ever reliable for both. Our client has stated

the same and found the nurse a great support as well. If we have more housebound clients who need a detox then we would definitely use Nurseplus Care at Home services again.

Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home Rayleigh

We are delighted to hear that our homecare team provided excellent support to your service and client during our time with you. Your feedback highlights the commitment of our caregivers to offer a variety of services, and we are thrilled to know that your client and our caregiver formed such a great connection. We are excited about the opportunity to collaborate with you again in the future and appreciate your choice in selecting Nurseplus Care at home to assist your centre.

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Review of
Nurseplus Care at home Rayleigh
from Alison W (Daughter of Client) published on 1 May 2024

Submitted via Website • Report

Overall Experience

The carer was a godsend in a time when I needed extra care support. The difference in my virtually nonverbal mother was very noticeable after a few days.
Only a small amount of care was needed with eating, drinking, medication and providing stimulation, but all was conducted with real care, gentleness

and kindness. Thank you!

Reply from Laura Bowery, Marketing Executive at Nurseplus Care at home Rayleigh

We appreciate your kind review of our services and the time you took to share it. We are thrilled to hear that our caregiver provided the support you required with kindness and compassion, and our care resulted in a positive change for your mother. It has been a delight to assist both of you and we'd like to thank you for choosing us to support you and your mother with her care needs.

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Review of
Nurseplus Care at home Colchester
from C K (Private Carer of Client) published on 18 April 2024

Submitted via Website • Report

Overall Experience

Our client has been using this agency for the last year. We have found them helpful in covering most of the gaps in our rota a month in advance, management do their best to cover shifts but find it hard to cover last minute shifts sometimes if people aren’t available. The staff we have used are hard-working,

caring and quick to learn. Management are easily contactable and quick at helping if there are any issues.

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Review of
Nurseplus Care at home Colchester
from J P (Friend of Client) published on 25 October 2022

Submitted via Website • Report

Overall Experience

I have power of attorney over my friend who has dementia. Her family are supportive of my wish to keep her living at home as long as possible. I engaged NursePlus to provide daily care around cleanliness, dressing and eating. My friend is very fond of her regular carer and I have noticed in the year

since we have used NursePlus that my friend not only looks better but remains cheerful and upbeat. Her dementia has remained on the same level all year. Before NursePlus I often had to field complaints from her neighbours about her behaviour but this almost never happens now. So, all in all, we are satisfied customers.

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Review of
Nurseplus Care at home Colchester
from Mike M (Client) published on 27 May 2022

Submitted via Website • Report

Overall Experience

Changing over to Nurse Plus has been a wonderful experience from the poor service we had before. We now have a great rota, carers and office staff are lovely. Looking forward to a respite holiday in September with our carer.

Mike McCarthy

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Review of
Nurseplus Care at home Colchester
from J E (Daughter of Client) published on 13 July 2021

Submitted via Postal Card • Report

Overall Experience

Nurseplus provided excellent care. The management team were always on hand to offer advice when required and was extremely caring and helpful. We had a great rapport. I would not hesitate to use them again if required and would definitely recommend them.

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Review of
Nurseplus Care at home Colchester
from Claire F (Client) published on 10 May 2021

Submitted via Website • Report

Overall Experience

I am so thankful to Nurseplus for helping me get through a difficult time having lost my pet cat and not supported by family. The care and understanding I received by staff meant so much and I will always be eternally grateful. They are my strength but we work as a team, it has made my life so much

easier than when I was trying to cope alone. Nurseplus are there to catch the tears and wash them away on a difficult day no matter what I'm going through. I am finding an internal strength inside gradually through everything I am learning with them. The staff mean so much to me and from me and my beloved Simba thank you for your help and support at such a sad/difficult time, don't give up the good work. There are very few people around as understanding as yourselves as I know myself and I only feel my life moving on as a result of your hard work and dedication.

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Review of
Nurseplus Care at home Colchester
from V W (Wife of Client) published on 3 August 2017

Submitted via Postal Card • Report

Overall Experience

All the carers have been very pleasant and very professional.
As his wife, I have been impressed by their concern for my well-being too.

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Review of
Nurseplus Care at home Colchester
from S C (Client) published on 25 July 2017

Submitted via Postal Card • Report

Overall Experience

My experience is of receiving the personal care and help I need adjusting to my condition. I have tried to reflect on this form that there is a range of ability and competence among the carers from borderline on suitability to excellent. (What I mean is questionable may point to review of individuals

training requirements.) I would want to emphasise that all are warmly positive in their personal approach, willing and genuinely encouraging. While totally understanding that unforeseen circumstance make adjustments necessary. I very much appreciate receiving the rota weekly which makes me integrate the care regime in the rest of life with others.

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Review of
Nurseplus Care at home Colchester
from Stuart A (Client) published on 20 June 2017

Submitted via Website • Report

Overall Experience

I am very pleased with the care I have received. From day one the carers have shown great kindness, consideration and compassion. Their professionalism and skilled assistance has made my life so much easier and I have immense confidence in their ability providing safe and dignified care. A well deserved

10/10.

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Home Care Providers Owned by Nurseplus Care at home in Essex

Nurseplus Care at home Locations in Essex (2)

Nurseplus Care at home Reviews in Essex (14)

Nurseplus Care at home Rayleigh

Nurseplus Care at home Rayleigh

Nurseplus Care at home Colchester

Nurseplus Care at home Colchester

Nurseplus Care at home Rayleigh

Nurseplus Care at home Rayleigh

Nurseplus Care at home Colchester

Nurseplus Care at home Colchester

Nurseplus Care at home Colchester

Nurseplus Care at home Colchester

Nurseplus Care at home Colchester

Nurseplus Care at home Colchester

Nurseplus Care at home Colchester

Nurseplus Care at home Colchester

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