Nurseplus Care at home in Hampshire | 4 Home Care Providers

Review of
Nurseplus Care at home Andover
from Liz M (Niece of Client) published on 11 March 2025

Submitted via Website • Report

Overall Experience

This agency is superb.
Nurse Plus provided round the clock care for my elderly uncle. From the very start, Nurse Plus gave me friendly, helpful, useful advice on how to get my uncle home from hospital and how to ensure his home was a safe and suitable environment for him. They endured endless phone

calls from me and remained cheerful and helpful throughout. The main carer was kind, gentle, caring, knowledgeable and professional with a wealth of experience. The support team members were equally good.
I would have no hesitation in recommending this company. I have seen a lot of care companies and carers and this company exceeded, by far, anything I have previously experienced.
Many thanks to you all.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Andover

Thank you for taking the time to write your wonderful feedback. We always love hearing how our advice can make such a positive difference in your and your family's lives. Thank you for putting your trust in us, and we hope that you come to us if you ever need to in the future!

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Review of
Nurseplus Care at home Gosport
from Suzi H (Daughter of Client) published on 4 March 2025

Submitted via Website • Report

Overall Experience

The homecare coordinator and the team have gone above and beyond our expectations with my mum's care package. They understand her issues and her reluctance to accept the help she needs and are so good with her; it is amazing! They address our concerns, without judgment, quickly and to conclusion. They

have organised her meds, her OH equipment and her fall alarm. They even gave medication to the cat for a few days!

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Gosport

Thank you for your kind words. We're so pleased to hear that our team has exceeded your expectations and that your mum is receiving the care and support she needs. Understanding each person's unique needs is at the heart of what we do, and we're glad we could help make things easier for your family. We truly appreciate your trust in Nurseplus Care at Home. Please don't hesitate to reach out if there's anything more we can do.

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Review of
Nurseplus Care at home Gosport
from Sarah P (Daughter of Client) published on 3 January 2025

Submitted via Website • Report

Overall Experience

I cannot thank NursePlus Care at home Gosport enough for the wonderful live-in carers they have supplied for my mother over the last year. They have the right balance of enabling her independence as much as possible but being there for the tasks she needs help with. It is a weight off my mind as I know

she is safe and happy enabling me to enjoy my visits as a daughter rather than a carer.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Gosport

Thank you for your kind words. We're so pleased to hear that our live-in care has provided your mother with the right balance of independence and support, giving you peace of mind and allowing you to enjoy your visits as a daughter. Your feedback means so much to our team, and we're grateful for your trust in our care. Please let us know if there's ever anything more we can do to help.

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Review of
Nurseplus Care at home Gosport
from Sara M (Daughter-in-law of Client) published on 16 October 2024

Submitted via Postal Card • Report

Overall Experience

I have been navigating the care system to get the best outcomes for my mother-in-law and it has been a nightmare. The previous care agency was shocking and I have had to report to Highlight bad practice. However, Nurseplus in Gosport has shown me there are good service providers out there.
The manager

has been amazing offering nothing but total support, advice and compassion just what you need in a time of uncertainty.
I would 100% recommend Nurseplus Gosport to anyone who needs care or anyone's relatives who need it. Well done, keep up the good work.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Gosport

Thank you so much for taking the time to share your experience with Nurseplus Care at Home in Gosport. We're truly sorry to hear about the difficulties you faced with the previous care agency, but we are delighted that our team could provide you with the support and compassion you needed during such a challenging time. Your kind words about our manager and the service you received mean the world to us. We pride ourselves on delivering high-quality care and ensuring our clients and their families feel supported every step of the way. It's wonderful to know that you would recommend us to others; your trust is greatly appreciated. We will continue to strive for excellence and provide the best possible care for our clients. Thank you once again for your positive feedback, and please do not hesitate to reach out if you need any further assistance.

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Review of
Nurseplus Care at home Gosport
from Mary B (Sister of Client) published on 16 October 2024

Submitted via Website • Report

Overall Experience

My brother is paralysed on his right side and has Aphasia following a stroke in 2007. He has been very well supported by Nurseplus for many years, enabling him to live a reasonably independant life. He has one main carer who is excellent, as are other carers. Unfortunately, he has no immediate family

to support him.
Recently my brother fell from his wheelchair. His carer picked up the massive bruising on his paralysed side reporting it to her office.
He was met at the nearest medical centre, supported through admission to A&E, and visited later. Immediate care and support were given when he was discharged the following day, and extra support was given until I got there. We were supported through a visit from an occupational therapist, and an excellent suggestion was made for my brother's future safety. He has continued support when OT visits. His lifeline was repaired instantly.
I live in Scotland and visit regularly, it is a great relief to know there is such excellent support in cases of emergency.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Gosport

Thank you so much for your thoughtful and detailed review. We are incredibly grateful for your kind words and are pleased that we've been able to provide your brother with the care and support he needs to live as independently as possible. It's great to hear that his main carer, along with our team, has been able to offer consistent and compassionate care over the years. We understand how concerning it must have been when your brother experienced the fall, and we're glad that immediate action was taken to ensure his safety and comfort. It's our priority to provide quick, reliable care in such situations, and it's wonderful to know that the extra support given, including the occupational therapist's involvement, was helpful. We understand the challenges of living far away, and we're so happy we can give you peace of mind knowing that your brother is in good hands. Please don't hesitate to reach out if there's anything else we can do to support him or yourself in the future.

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Review of
Nurseplus Care at home Andover
from Ken M (Client) published on 23 August 2024

Submitted via Postal Card • Report

Overall Experience

Carers arrive and help wife have a shower and dress twice a week, then a carer will arrive so I can take a break and because of my disability the carer will perhaps hoover up for me or change the duvet covers for me, always make sure we have plenty of cups of tea or coffee, and that we are starting

properly, they are always kind and very polite.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Andover

Thank you for sharing your experience with us. We're delighted to hear that our carers have been helpful and supportive, ensuring both you and your wife receive the assistance you need. It's wonderful to know they bring kindness and politeness to every visit.

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Review of
Nurseplus Care at home Andover
from Sara G (Daughter-in-law of Client) published on 1 August 2024

Submitted via Website • Report

Overall Experience

We are very happy with the care and support my mother-in-law receives from Nurseplus.
All carers are very reliable, polite and are always on time.
They always make her feel very comfortable in her own home with the amount of dignity, respect and compassion they show her.
Contact with the family

is second to none when there has been any issues or concerns regarding my mother-in-law.
They go above and beyond to ensure she can continue to live independently in her own home.
Overall we would highly recommend it to anyone looking for home care.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Andover

Thank you so much for your wonderful review. We're delighted to hear that your mother-in-law is receiving the care and support she deserves. Our team is committed to ensuring that all our clients feel comfortable, respected, and well-cared-for in their own homes, and it's heartwarming to know that this has been your experience.

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Review of
Nurseplus Care at home Gosport
from H O (Daughter-in-law of Client) published on 4 July 2024

Submitted via Postal Card • Report

Overall Experience

My father-in-law was treated with respect, dignity and care when he was at home and Nurseplus were looking after him. We were recommended Nurseplus by the hospital. He had his care increased, and at the time of his passing, he was having two carers - four times a day. Nurseplus are professional and

organised - from the carers to the staff in the office. We talked and communicated regularly with Nurseplus as a family. All staff were friendly and hardworking. Thank you.

Reply from Callum Ward, Marketing Executive at Nurseplus Care at home Gosport

Thank you for sharing your experience during such a difficult time. We are deeply touched by your words and grateful that we could be there to support your father-in-law with the respect, dignity, and care he deserved. It means a great deal to our team to know that we were able to provide the necessary care and communication to make this time as comfortable as possible for your family. Please know that our thoughts are with you and your family.

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Review of
Nurseplus Care at home Gosport
from Alan B (Client) published on 8 May 2024

Submitted via Website • Report

Overall Experience

I have the same care worker - top-notch - twice a week and she is absolutely brilliant. She takes me out and is kind, caring and reliable. I thoroughly enjoy my trips out with her because the service is fantastic.
I would recommend Nurseplus wholeheartedly.
Just so you know, I have no affiliation

other than as a satisfied client.

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Review of
Nurseplus Care at home Gosport
from Sam K (Mother of Client) published on 8 May 2024

Submitted via Website • Report

Overall Experience

My overall experience has been super positive. The carers that have been assigned to us have been so friendly and helpful, just a pleasure to have in our home. This week I had an issue that required me to be at work unexpectedly and Nurseplus covered my daughter's care at short notice which was amazing

service to receive. This company has given my family a new lease of life, my daughter has the best care (more like friends) which allows me to work knowing she is happy and safe. I wish I could stress more how supported I feel in the hands of Nurseplus! Thank you all.

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Review of
Nurseplus Care at home Andover
from Julie R (Daughter of Client) published on 15 January 2024

Submitted via Website • Report

Overall Experience

My dad has been looked after by Nurse Plus Andover since April 2023. I have always found the staff to be friendly efficient and caring. Recently my dad had a short stay in hospital. His first night home he was distressed and disoriented. The carers that evening were so patient with my dad and showed

such compassion and understanding. It took well over an hour for them to coax him onto the bed. One carer, in particular, was fantastic and demonstrated her ability to adjust to dad's dementia issues. I was truly humbled and very grateful indeed for the care my dad received. Thank you to you all. Highly recommend to all.

Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Andover

Firstly thank you for taking the time to provide your feedback. Reviews such as this help us continually improve and ensure that we are able to continue to provide the highest quality home care across the UK. We are very pleased to hear that our home carers are providing the compassionate care you and your dad are seeking and hope that this continues to be the case moving forward.

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Review of
Nurseplus Care at home Gosport
from Peter T (Client) published on 16 November 2023

Submitted via Website • Report

Overall Experience

My review is overall, I've used three care companies in total and Nurseplus is by far the best. The office is well-managed and communicative, the office manager is often the one who answers the phone, which I believe is a good thing as it means she has her finger on the pulse. The carers are a mix between

family, friends and relatives, with just the amount of professionalism required. I'm lucky enough to have one dedicated carer who is without doubt a godsend, currently I cannot rate the company high enough. In conclusion I would say Nurseplus is outstanding in my opinion.

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Review of
Nurseplus Care at home Gosport
from Graham M (Client) published on 20 September 2023

Submitted via Website • Report

Overall Experience

As usual, lack of communication with time slot changes. I haven’t got a problem with changing time slots, I just would like to be told it’s happening so I can be organised, especially when the time has been put forward. Otherwise good, no problems with the staff that come to me.

Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Gosport

Thank you for taking the time to review us, we appreciate all feedback and use it to improve the service we offer. We believe that the branch team have already been in contact regarding the time slot changes and have resolved this for you. If there is anything further that you need, please do not hesitate to get in touch.

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Review of
Nurseplus Care at home Gosport
from Mark W (Son of Client) published on 19 September 2023

Submitted via Website • Report

Overall Experience

There is overall a desire to deliver excellent care and support, however this is often constrained by the delivery from some staff that seems to be less than satisfactory. Some of the staff are excellent; professional, competent and attend to the details. However, within the last month there have been

examples of carelessness, i.e. leaving soiled pads in bags at the end of my mothers' bed, insisting on leaving packs of pads in the room with my mother, which degrades her dignity, leaving things out of reach, such as her glasses, or the bed adjustment switch. Additionally, I become concerned when they are replenishing her juice cups, that they do not wash out the cup, but simply refill it. I am concerned that not all staff appear to have read the care plans, and with the new on-phone information, it seems too easy for some to scroll through and tick the box, rather than being aware of actually what is required, what this means and why it can be important.

Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Gosport

Thank you for taking the time to leave us feedback, we value it greatly and are committed to using this to improve the service we offer. We believe that the issues you raised have been dealt with and rectified by the branch already but please do not hesitate to get in touch with the team should you have any issues.

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Review of
Nurseplus Care at home Gosport
from Dale M (Client) published on 19 September 2023

Submitted via Website • Report

Overall Experience

Nurseplus are a very good company and they are some fantastic carers. One is really caring and does everything I tell her to. She goes above and beyond. She cooks dinner for me and takes me out shopping.

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Review of
Nurseplus Care at home Gosport
from Kathryn H (Mother of Client) published on 1 September 2023

Submitted via Website • Report

Overall Experience

It was the first time that I had used Nurseplus and I found them to be friendly, prompt, reliable, helpful, fun, and professional and would happily use them again. I highly recommend Nurseplus Care. Thank you to the staff.

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Review of
Nurseplus Care at home Andover
from Clare F (Daughter of Client) published on 1 September 2023

Submitted via Website • Report

Overall Experience

Very happy with the care provided. Always willing to make adjustments or alter timings when required. Very good at letting me know any concerns regarding my mum. Often, the same carers, which means they know Mum well.

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Review of
Nurseplus Care at home Southampton
from D H (Father of Client) published on 29 August 2023

Submitted via Website • Report

Overall Experience

Effective communication with the managers regarding booking and sharing relevant information and feedback. Assigned care worker has professional attitude, lovely approach and proper skills needed to attend the needs of the service user. All booking confirmed in writing. I would appreciate if another

care assistant could be introduced and suitably trained to support my son in the near future as his needs are likely to increase due to transition to supported living accommodation.

Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Southampton

Thank you for taking the time to leave a review, we really do appreciate it. The Southampton team will be in touch regarding your comments, it shouldn't be a problem at all. If there is anything else we can help with, please do let the team know.

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Review of
Nurseplus Care at home Southampton
from Beryl T (Wife of Client) published on 25 August 2023

Submitted via Website • Report

Overall Experience

When my husband was first diagnosed with needing night care, Nurseplus were chosen for us. We asked our community nurses and dementia nurse for advice on them. Each and every person we asked said we were so lucky to have Nurseplus. Two years on certainly know how lucky we are. They are the best. And

we appreciate them more and more every time. Without fail, each carer who comes in is kind, attentive, respectful and professional. My husband is comforted by their presence and I have absolute confidence his needs are being looked after.
The management and office staff are also fantastic. So helpful with advice. Very proactive on the occasions where my husband has had to go into hospital. Always available (no matter what the hour of the day) and contactable by phone, e-mail or text message, whatever you prefer.
Thank you Nurseplus.

Reply from Merregan Brown, Marketing Executive at Nurseplus Care at home Southampton

Thank you for taking the time to leave such a lovely review; we really do appreciate it. We are so pleased that we have been able to offer you and your husband a service that you are so happy with.

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Review of
Nurseplus Care at home Southampton
from Kate T (Private Carer of Client) published on 22 August 2023

Submitted via Website • Report

Overall Experience

Very happy with the service from Southampton Nurseplus, in supplying us with incidental cover for my client when her regular carers are away. The cover staff we have had all fit in well to the regular care team, which is not always easy when they don't know the client as well, and the client has been

happy with their support.

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Home Care Providers Owned by Nurseplus Care at home in Hampshire

Nurseplus Care at home Locations in Hampshire (4)

Nurseplus Care at home Reviews in Hampshire (78)

Nurseplus Care at home Andover

Nurseplus Care at home Gosport

Nurseplus Care at home Gosport

Nurseplus Care at home Gosport

Nurseplus Care at home Gosport

Nurseplus Care at home Andover

Nurseplus Care at home Andover

Nurseplus Care at home Gosport

Nurseplus Care at home Gosport

Nurseplus Care at home Gosport

Nurseplus Care at home Andover

Nurseplus Care at home Gosport

Nurseplus Care at home Gosport

Nurseplus Care at home Gosport

Nurseplus Care at home Gosport

Nurseplus Care at home Gosport

Nurseplus Care at home Andover

Nurseplus Care at home Southampton

Nurseplus Care at home Southampton

Nurseplus Care at home Southampton

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